Top Account Manager (AM) Jobs in Richmond, VA

Manage customer accounts, support sales operations and client onboarding, prepare quotes, coordinate order fulfillment, negotiate agreements, forecast inventory and delivery needs, and maintain strong client relationships. The role serves as a customer advocate, escalates risks, supports remediation, and collaborates cross-functionally to ensure accurate, timely service and delivery.

Build and expand education partnership accounts through sales, negotiation, relationship management, and promotion of degree, certification, and professional development pathways. Engage education leaders, develop outreach campaigns, meet enrollment goals, manage Salesforce records, facilitate partnership agreements, and connect partners with enrollment and student-success teams. The role requires education administration experience, strong communication, client-management skills, an advanced degree, and limited travel.

Manages strategic promotional products accounts by coordinating customer support, retention, sales follow-up, product loads, samples, sourcing, bidding, fulfillment, marketing activities, and client satisfaction initiatives. Reviews performance reports, develops recovery strategies, supports team selling, manages timelines and KPIs, and collaborates with purchasing, production, and executive account leadership. Requires promotional products industry experience, account management and sales experience, strong communication, project management, analytical ability, and Excel proficiency.

Build, manage, and grow Frame’s value-added reseller ecosystem. Recruit and onboard strategic partners, develop channel sales strategies, enable partners through training and support, create joint go-to-market plans, track partner performance and revenue forecasts, support partner-generated deals, and identify new partnership opportunities. The role owns both partner acquisition and ongoing account growth while collaborating with sales, marketing, and product teams.

Develop and close consultative, subscription-based sales opportunities within assigned enterprise accounts. Prospect across customer organizations, build C-suite and stakeholder relationships, connect business objectives to DigiCert solutions, manage pipelines and forecasts in Salesforce, negotiate agreements, coordinate pre- and post-sales resources, and maintain trusted-advisor relationships. The role requires software or technology sales experience, security-industry knowledge, and a track record of closing multi-year service agreements.

Manage and grow sales across a large territory serving food and beverage, VMS, and dietary supplement accounts. Develop territory strategies, nurture existing customers, convert new accounts, achieve sales and budget goals, monitor market trends, and collaborate cross-functionally to advance Minerals and Nutrients products. The role requires strong industry relationships, technical product knowledge, negotiation, presentation, planning, and independent territory management skills.

Manage key customer accounts and support sales operations, onboarding, quoting, contract negotiations, order processing, forecasting, and fulfillment coordination. Build trusted client relationships, advocate for customer needs, collaborate with internal and external teams, escalate risks, and support remediation. The role requires strong organization, communication, adaptability, attention to detail, and customer-centric relationship management.

Manage complex destination and tourism board partner accounts from planning through renewal. Coordinate campaigns across marketing, creative, events, analytics, and other teams; oversee budgets, timelines, deliverables, reporting, and performance recaps. Build partner relationships, identify growth and retention opportunities, resolve execution risks, maintain account documentation, and support team-wide processes and initiatives.

Manage assigned SMB customer accounts as primary contact, drive renewals, upsell/cross-sell and service opportunities, maintain customer relationships and satisfaction, and meet quota targets to grow annual recurring revenue.

Manages and grows client accounts by overseeing daily operations, coordinating cross-functional teams, supporting strategic planning, maintaining executive relationships, and identifying growth opportunities. The role contributes to account forecasting, financial management, business development, client satisfaction, and team development while ensuring agency deliverables align with client objectives.

Manage Federal customer account expansions and renewals, identify upsell and cross-sell opportunities, mitigate renewal risks, and build customer value cases. Partner with Federal Account Executives, system integrators, and cross-functional teams on complex opportunities and procurement motions. Maintain CRM hygiene, accurate forecasts, and deal documentation while supporting territory execution. The role requires sales or account management experience, strong discovery and communication skills, CRM proficiency, and potential eligibility for a U.S. security clearance.

Manage sales of Tactical Data Link solutions to aerospace primes and DoD customers. Develop new accounts, grow revenue and margins, lead responses to RFPs/RFIs, prepare business cases/ROI analyses, deliver presentations, provide forecasts, and travel regularly to support territory sales (50% travel).

Manage and grow reseller and channel-partner relationships for payment software. Responsibilities include upselling and cross-selling, acquiring new partners, solution selling, overseeing implementations, resolving customer issues, maintaining CRM records, identifying product feedback, and building executive relationships. Travel may be required for client meetings, trade shows, and industry events.

Manage and grow relationships with enterprise customers by serving as the primary account contact, identifying upsell, cross-sell, and renewal opportunities, and developing strategic account plans. Align Sitecore solutions with customer objectives, collaborate with internal teams and partners, and drive retention, satisfaction, revenue growth, and long-term customer value. The role also requires understanding industry trends, presenting to stakeholders, and communicating solution value effectively.

Own the full B2B group sales cycle from prospecting through close, managing a portfolio and pipeline while meeting revenue targets. Responsibilities include outbound outreach, account growth, customer relationship management, CRM and ERP recordkeeping, coordinating inventory with vendor partners, and developing repeatable sales processes. The role requires independent pipeline management, strong communication, sales training or equivalent experience, and a customer-focused, goal-driven approach.

Manages commercial insurance accounts by designing coverage programs, preparing proposals and applications, coordinating renewals and remarketing, advising clients on coverage and audits, supporting producers, resolving issues, maintaining carrier relationships, and pursuing referrals. Provides mentoring to customer service representatives while ensuring accurate, timely transaction processing and compliance with agency standards.

Own and expand relationships with major enterprise customers by leading complex renewals, negotiating agreements, driving retention, and closing upsell opportunities. Serve as a strategic advisor to executive stakeholders on loyalty, marketing, and customer engagement solutions. Collaborate with Sales Engineering, Marketing, Product, Customer Success, and Finance while using customer data, usage trends, and market intelligence to inform account strategy and growth.

The Account Manager will grow the existing Updox customer base through quota-carrying upsell and cross-sell sales. Responsibilities include prospecting, discovery, product demonstrations, proposals, negotiations, closing, pipeline management, forecasting, and Salesforce updates. The role uses a consultative Sandler-based sales process and partners with implementation, onboarding, customer success, support, and product teams. Success is measured by quota attainment, expansion revenue, pipeline creation, conversion rates, forecast accuracy, and sales process execution.

Drive sales and adoption of an integrated cloud and AI security platform across private equity firms and portfolio companies. Develop strategic account plans, map portfolio opportunities, build executive relationships, create ROI-based business cases, generate outbound pipeline, and coordinate with sales, marketing, and partner teams. Position security solutions to reduce risk, protect enterprise value, and support acquisitions, audits, and exits while maintaining visibility into pipeline and value creation opportunities.

Manage and grow relationships with existing cloud-technology customers across a portfolio. Responsibilities include resolving escalations, identifying cloud workload and cost-optimization opportunities, negotiating long-term commitments, conducting quarterly business reviews, coordinating with cloud-vendor sales teams, and communicating customer feedback to engineering and product teams. The role requires account management or customer success experience, technical fluency, strong communication, analytical skills, and familiarity with major public cloud platforms.

Manages relationships and business plans for enterprise logistics customers, focusing on account profitability, growth, retention, pricing, forecasting, and service delivery. Responsibilities include resolving client issues, negotiating contracts, leading business reviews, analyzing account data, developing corrective actions and SOPs, coordinating internal stakeholders, presenting performance reports, and mentoring peers. Requires supply chain or logistics account management experience and familiarity with enterprise supply chain technologies.

Drive growth of Iron Mountain’s Asset Lifecycle Management business by developing strategic global OEM accounts. Build executive relationships, create account plans, lead quarterly business reviews, and expand recovery, reuse, and trade-in programs. Coordinate hardware collection, repair, reintegration, product lifecycle management, reverse logistics, and supply chain stakeholders while demonstrating cost reductions and sustainability returns.

As a Senior Account Manager, you'll manage a portfolio of mid-market law firm accounts, focusing on revenue growth and client retention by leveraging deep legal tech expertise and driving strategic account plans, cross-sell opportunities, and executive relationships.

Manages and grows corporate power-sector customer accounts in the water treatment industry. Responsibilities include retaining customers, developing new business, creating account and sales strategies, negotiating profitable pricing, presenting value and ROI proposals, analyzing market and account performance, and building relationships from operators to C-suite executives. The role collaborates with field sales and technical teams, supports industry organizations, mentors associates, transitions new business to field teams, and requires substantial travel and technical water treatment knowledge.

Manages commercial growth for Alfa Laval’s Heat Exchanger business across Inorganics, Metals, and Pulp & Paper accounts. Develops sales strategies, builds customer and partner relationships, acquires new business, analyzes markets and competitors, identifies installed-base opportunities, and collaborates with service, operations, marketing, and European teams. The role is hybrid, field-based, independently managed, and requires approximately 50% travel across the United States.