Top Senior Operations Jobs

Manages daily operations, research administration, grant proposals, subawards, financial reporting, budgeting, purchasing, space and visitor logistics, websites, seminars, and research programs for two interdisciplinary university centers. Supports NSF, NIH, DOE, NASA, and foundation-funded activities; coordinates with research administration and finance offices; supervises staff and improves administrative workflows.

Leads strategic planning, operational improvement, market research, financial analysis, business development, and high-impact cross-functional projects. Partners with senior leadership to execute growth initiatives, improve efficiency, and monitor performance. Drives AI-first workflow transformation by identifying use cases, building scalable automations, coaching teams, and establishing governance and quality standards.

Leads multiple fraud operations teams focused on disputes and compliance. Oversees people leaders and individual contributors, sets operational strategy, improves productivity, quality, service levels, and compliance, manages queue health, resolves escalated risk events, and drives cross-functional change. The role also supports recruiting, talent development, AI-enabled efficiency initiatives, Lean Six Sigma practices, and data-driven operational improvements.

Own post-sales GTM and revenue operations, including onboarding, implementation, handoffs, activation, usage, retention, expansion, and customer health. Analyze customer and FDAE performance data, identify risks and opportunities, build repeatable playbooks, improve operational processes, and deliver leadership reporting and recommendations. Partner with launch, post-sales, CX, and data teams in a fast-paced startup environment.

Leads business operations at Polymarket by owning planning cycles, OKRs, business reviews, metrics infrastructure, cross-functional initiatives, executive reporting, and operational process development. The role drives prioritization, resolves execution barriers, launches unowned initiatives, and builds scalable operating systems in a fast-growing, ambiguous technology marketplace environment.

Leads deposit, teller, banker, and client service operations across bank locations. Oversees customer experience, account processes, cash controls, compliance, audits, staffing, employee development, relationship growth, and process improvement. Partners with lending, accounting, compliance, IT, marketing, and executive teams to standardize procedures, improve workflows, support technology initiatives, and maintain strong operational controls while achieving deposit and customer relationship objectives.

Coordinates Legal department operations, CLM-to-Salesforce integration, technology initiatives, reporting, vendor and contract processes, policy governance, compliance documentation, workflow automation, AI solution implementation, SOPs, training, and special projects. The role improves operational efficiency, manages confidential information, supports business intelligence, and coordinates daily activities within the Legal Operations center of excellence.

Leads strategic planning, operating cadence, executive communications, and cross-functional execution for the Product Management organization. Partners with senior leaders to translate strategy into priorities, plans, metrics, decision materials, and measurable outcomes. Tracks initiatives, surfaces risks, improves governance and processes, supports organizational health and budget planning, and drives alignment across Engineering, Design, Finance, HR, and go-to-market teams.

Leads product and pricing operations, including new product introduction, acquired-business integration, pricing and licensing processes, governance, operational metrics, and change management. Partners with Product, Engineering, Sales, Marketing, Legal, and Finance to improve launch readiness, scalability, and customer and seller experiences. Builds and mentors a high-performing team while driving enterprise transformation and operational excellence.

Leads revenue operations and strategy across Sales, Marketing, and Customer Success. Owns HubSpot architecture, administration, automation, reporting, and data quality; manages the broader revenue technology stack; deploys AI for forecasting and lead scoring; develops revenue forecasts, dashboards, and predictive analytics; optimizes lead-to-cash workflows and deal desk operations; and establishes planning, pipeline review, and cross-functional operating processes.

Leads the creation of a national Revenue Operations function, including HubSpot CRM strategy and rollout for 200+ sales employees across 40+ regions. Builds scalable sales processes, reporting and KPI frameworks, territory management, analytics workflows, and training programs. Partners with sales, finance, data, marketing, and HR leaders while building and managing a high-performing RevOps team.

Analyzes and improves cross-functional business processes, governance structures, operating models, and organizational readiness. Supports Silfex’s integration with Lam Research by documenting current and future states, defining ownership and decision rights, coordinating transformation workstreams, managing risks and dependencies, and facilitating stakeholder alignment. Develops requirements, process documentation, change-management plans, executive reporting, and adoption measures. Requires strong business analysis, project management, process improvement, and change-management expertise.

Leads Marketing strategy, planning, budgeting, resource allocation, organizational effectiveness, reporting, and cross-functional program execution. Builds operating systems, improves workflows, oversees marketing operations and technology, and manages a high-performing team. Partners with executive leadership, Finance, and Business Operations to prioritize investments, track performance, remove blockers, and scale the Marketing organization.

The Operations Program Manager leads hardware introductions and production ramps, ensuring timely execution, quality, and cost-effectiveness while coordinating cross-functional teams.

Directs Aging Connect operations, program compliance, reporting, staff support, volunteer initiatives, budgets, grants, purchasing, and partnerships. Monitors contact-center activities and data systems, analyzes performance metrics, coordinates program assessments, prepares materials and reports, and supports NY Connects, HIICAP, and other aging-service initiatives. The role also assists with recruitment, training, onboarding, external events, and responding to phone inquiries.

Own the data architecture and strategic planning powering Sales. Build AI-driven territory, lead-scoring, forecasting, pricing, attribution, and pipeline models; redesign Salesforce structures and funnel stages; conduct market and scenario analyses; and lead cross-functional initiatives improving sales productivity, process efficiency, and executive decision-making.

Develop go-to-market strategies, lead high-impact cross-functional initiatives, build analytical models and dashboards, and improve operational efficiency. The role analyzes market trends, customer segments, competitive landscapes, and commercial performance while translating data into executive recommendations. It requires strong stakeholder management, leadership, communication, spreadsheet modeling, SQL familiarity, and the ability to leverage AI tools in a fast-paced SaaS environment.

Owns commercial KPI production, competitive intelligence resources, reporting cycles, and enablement infrastructure for Headway’s payer partnerships organization. The role drives strategic and operational workstreams, coordinates commercial reporting, supports team scaling, and applies AI tools critically to produce reliable recommendations. Success requires strong operational execution, resourcefulness, analytical problem-solving, and comfort working in ambiguity within a digital health environment.

Own renewal strategy and operations by translating retention metrics into executive insights, designing forecasting, quoting, and renewal workflows, building governance frameworks and playbooks, improving CRM and renewal-system data quality, and leading cross-functional initiatives with Sales, Finance, Deal Desk, Product, IT, Legal, Customer Success, BI, and RevOps.

Manages operations across multiple enhanced shelters, supervises staff and shelter managers, ensures participant safety, coordinates vendors and community partners, maintains rosters and supplies, handles intake and incidents, documents operational issues, responds to emergencies, and supports compliance, training, and program policies.

Leads marketing operations strategy, systems, processes, and a team of specialists. Owns Marketo administration, Salesforce integration, marketing technology vendors, data governance, lead lifecycle management, attribution, chatbot optimization, and PLG/self-serve systems. Partners with Marketing, Sales, and RevOps leadership to improve funnel operations, reporting, compliance, and scalable execution across enterprise and self-serve motions.

Leads global pricing operations, ensuring merchant and partner pricing is accurately configured, validated, reconciled, and compliant with contracted terms and SOX controls. Partners with Sales, Legal, and Pricing Product on complex deals, resolves escalated issues, develops pricing models, analyzes data, and drives process improvements and automation. Manages and develops a team of pricing operations analysts while supporting broader pricing transformation initiatives.

Owns all site-level operations, personnel administration, staffing readiness, facilities coordination, physical security, access management, and compliance. Manages onboarding, badging, in-processing, personnel issues, roll-off activities, site documentation, and escalations. Supports Supervisors and SME Supervisors, coordinates with customer and facility points of contact, and reports site status, risks, and staffing matters to the Program Lead. Requires onsite work, on-call rotation, and after-hours emergency coverage.

Lead cross-functional business operations strategy and execution, translating executive decisions into resourced initiatives. Own operational process design, documentation, training, rollout, adoption reviews, headcount planning, forecasting, knowledge management, risk mitigation, and data workflow improvements. Partner with Finance, PMO, and executive stakeholders on economic modeling, program prioritization, budgeting, board materials, and investor reporting. Manage ambiguous operational projects through implementation and sustainable handoff.

Partner with the CEO to build scalable operating systems across the company. Own planning cadence, financial and operating models, strategic projects, board and investor materials, sales and customer success analysis, hiring plans, and executive decision support. The role requires strong analytical, financial modeling, writing, judgment, and execution skills in a fast-growing, venture-backed startup.