Top Senior Operations Jobs

As Director of Product Operations, you will lead operational execution, optimize processes, and bridge financial products with operational workflows while ensuring timely settlements.

The Demand Operations Program Manager will optimize pickup/drop-off experiences, manage community relations, report market health, and identify service disruptions in East Regional markets.

The Senior Specialist, Client Operations role involves supporting clients with operational issues, directing them to resources, and contributing to business development efforts, all aimed at improving client experience.

The Senior Specialist in Client Operations supports clients by resolving complex operational issues, directs them to resources, assists in business development, and leads initiatives to enhance client experience.

Lead day-to-day disputes operations and strategy, drive AI/LLM-driven automation, optimize tooling and vendor performance, perform root cause analysis, and partner cross-functionally to improve dispute workflows, compliance, and customer outcomes.

The Operations Director oversees daily warehouse and fleet operations, ensuring efficiency, safety, compliance, and strategic alignment with corporate goals while preparing for future VP opportunities.

Lead a property management branch in Orlando: manage Community Association Managers, oversee operations and finances, drive growth and client satisfaction, ensure compliance, and report to senior leadership.

Own DTC P&L for subscription and individual products. Lead pricing, promotions, customer insights, and cross-functional growth initiatives. Analyze data to drive acquisition, retention, and profitability while influencing product, marketing, and operations decisions.

Lead Fiscal Intermediary operations, enterprise systems implementation, and statewide program operations. Oversee FI workflows, ERP and contract systems, process standardization, compliance, reporting, and cross-regional operational support. Build SOPs, training, dashboards, and lead change management to improve efficiency and ensure funder/audit compliance.

Partner with the RVP to deploy standardized operations across portfolio firms: improve billing/collections, reduce DSO, manage WIP, coordinate FP&A/Controller support, HR/legal/tech integration, build capacity for tuck-in acquisitions, and provide firm-level KPI insights and operational accountability.

Support and grow the firm's ETF product lineup by managing ETF operational workflows, partnering with investment, trading, legal, and technology teams, building ETF policies and custom baskets, leading initiatives like basket construction and tax-optimized trade routing, overseeing relationships with APs and market makers, monitoring controls and operational risk, and implementing technology/process improvements to scale the business.

Manage and coach team leaders to meet client SLAs and financial targets. Oversee staffing, performance management, reporting, client relationships, process improvements, and cross-functional collaboration with HR, Training, Quality, WFM and Talent Acquisition.

Lead and develop the Workday Operations team and serve as the subject matter expert for Workday Benefits. Oversee configuration, optimization, release impact assessments, integrations, and two annual Open Enrollment cycles. Partner with HR, Payroll, vendors, and IT leadership to drive governance, process improvement, and system stability.

Lead site IT operations, owning incident management, compliance (SOX/ERP), security remediation, disaster recovery, backups, asset and license management, and site-level IT projects. Serve as primary IT contact, drive ITIL-based processes, stakeholder communication, audits, and continuous improvement to ensure reliability and business continuity.

Lead creation and execution of pricing governance and commercial architecture for a high-growth B2B SaaS company. Own CPQ/CRM pricing operations, discount/approval matrices, pricing analytics, promotional program lifecycle, and cross-functional alignment. Build and hire the Price List Operations team and establish operating model, SLAs, and reporting to support repricing and packaging initiatives.

Lead and execute IT operations for a multi-site aerospace manufacturer: architect and modernize infrastructure, secure systems to meet defense compliance, manage Microsoft 365 and ERP platforms, oversee networking and connectivity, support help desk and end users, run data analytics/SQL reporting, manage vendors and small IT teams, and drive IT strategy, projects, and governance.

Oversee technical and operational claims functions, ensuring compliance, quality, client relationships, staffing, training, budgeting and P&L for assigned clients. Manage internal quality reviews, enforce policies, hire and develop team members, and support organizational quality programs.

Manage day-to-day claims operations for assigned clients, ensuring compliance, quality reviews, staffing, training, budget and P&L oversight, and client relationships while supervising a team (<25).

Lead a centralized bid support and proposal function within Revenue Operations, overseeing end-to-end proposal delivery, feasibility validation, cross-functional deal support, and onshore/offshore team management. Drive process standardization, automation, CRM tracking, and performance metrics to improve win rates and ensure smooth onboarding and transition to delivery. Serve as escalation point for complex, high-value opportunities and coach teams to maintain quality and efficiency.

Lead global enterprise IT operations for a large Intelligence Community infrastructure. Ensure 24/7 availability, incident response, operational governance, ITIL-based processes, metrics and reporting, drive continuous improvement, coordinate CONUS/OCONUS sites, and manage distributed Tier 2/3 teams supporting servers, storage, networking, virtualization, PKI, patching, monitoring, and data center operations.

Coordinate and manage Authorized Service Interruptions (ASIs) across USCENTCOM, process and prioritize ASI requests, perform operational impact assessments, gather information on outages and incidents, complete trouble tickets, and generate reports to maintain enterprise situational awareness in a 24/7, shift-rotating network operations environment.

Lead and scale Workstream's robotics data collection programs end-to-end: build and manage operations teams (5–100s), recruit and schedule hourly contributors, solve device logistics and QA, develop operational systems and metrics, partner with Product/Engineering and customers, and drive delivery, quality, throughput, and cost targets across the US and internationally.

Lead and scale compliance operations for fleet and driver programs, including DQF management, D&A consortium oversight, vendor and TPA management, SOP and workflow design, KPI/reporting creation, audit readiness, and continuous improvement.

Manage and modernize lab operations: design systems and automations (including integration with the Chorus AI Assistant), oversee budgets and grant post-award operations, maintain HR and financial dashboards, coordinate onboarding and visas, support proposals and communications, supervise a part-time assistant, and drive continuous improvement across finance, HR, facilities, and events.

Lead day-to-day operations for the Crime Lab and Education Lab, overseeing finance, HR, IT, office management, budgeting, staffing, risk mitigation, cross-campus collaboration, and program administration. Directly supervise functional teams, manage budgets and vendor relationships, support strategic planning and organizational design, and represent the labs to partner units and external stakeholders.