Top Senior Operations Jobs

Manages configuration, maintenance, deployment, testing, lifecycle planning, and escalated support for the firm’s enterprise applications and hybrid infrastructure. Administers Microsoft 365, Exchange Online, iManage, SQL, Azure, Windows systems, patching, and security updates. Leads firm-wide technology projects, evaluates solutions, manages vendors, develops documentation and training, performs quality control, and mentors teammates. Provides after-hours escalation support and may travel to remote locations.

Leads enterprise data operations and issue management for certified data products, overseeing intake, triage, escalation, SLA tracking, incident resolution, governance, reporting, and continuous improvement. Partners with engineering, data quality, analytics, business, technology, and vendor teams to resolve pipeline failures, improve data reliability, manage operational risks, and communicate issues to leadership.

Oversee Career Team’s Direct Services division, leading regional and executive teams, monitoring KPIs and expenditures, implementing strategic plans, supporting service delivery, conducting site reviews, and identifying expansion opportunities. The role requires cross-functional leadership, workforce development expertise, financial deadline management, and relationship-building with workforce boards. This is a remote position with travel of up to 25%.

Lead and coach Revenue Operations and Sales Operations teams while owning Athena’s revenue technology stack. Design and administer HubSpot, billing and payment integrations, lead routing, enrichment, referrals, checkout automation, reporting, and data quality. Build AI-driven sales workflows and automation tied to revenue outcomes. Partner with Sales, Finance, Legal, InfoSec, Tech, Marketing, and Operations on systems, forecasting, handoffs, vendor decisions, and process improvements.

Own revenue operations for the Fund Administration business, including Salesforce health, renewals, forecasting, pipeline reporting, dashboards, process governance, automation, and cross-functional operating cadences. Partner with Fund Administration, Sales, Customer Success, Marketing, and Finance to improve revenue processes, pricing, compensation, territories, quotas, and data integrity. Use AI and revenue technology to streamline workflows, improve reporting, and support scalable growth.

Owns GTM enablement within Revenue Operations, including onboarding, training, certification, continuous learning, content management, coaching support, and LMS administration. Translates product, pricing, process, and market changes into actionable seller resources. Builds reporting connecting enablement activity to GTM performance, supports revenue process improvements, and uses AI to accelerate content creation, insights, and workflows.

Manages font platform administration, user onboarding, technical support, compliance monitoring, licensing reports, brand audits, typography governance, and stakeholder training. The role ensures client organizations use typography platforms effectively while maintaining brand consistency, licensing compliance, and operational excellence. It also supports issue resolution, policy implementation, audit tracking, client satisfaction, and revenue growth initiatives in partnership with Account Type Directors.

Own operational delivery for a portfolio of enterprise accounts, including SLAs, fulfillment programs, escalations, reporting, and risk management. Coordinate across customer-facing teams, finance, supply chain, product, vendors, warehouses, and 3PL partners to execute complex initiatives. Translate customer requirements into scalable workflows, standardized processes, automation, and product improvements while serving as a trusted operational escalation point.

Support 2–3 executives across legal, operations, and communications by managing calendars, meetings, travel, communications, action items, recruiting coordination, company events, and leadership projects. The role requires autonomy, discretion, adaptability, and proactive support in a fast-moving AI startup environment. The position is based in San Francisco and includes coordination across teams and time zones.

Owns the operational backbone for Starlink North American business development initiatives. Responsibilities include program management, deal pipeline tracking, cross-functional coordination, financial and operational reporting, partner and channel assessment, market analysis, process improvement, and leadership recommendations. The role partners with product, marketing, engineering, finance, and legal teams to operationalize commercial initiatives from opportunity through launch and scale.

Oversee branch operations, compliance, cash management, audits, staff supervision, customer service, process improvement, and risk mitigation. Support the Branch Manager with staffing, scheduling, performance management, operational reporting, facility needs, strategic initiatives, and sales goals. Ensure adherence to banking regulations including BSA and CRA while mentoring employees and resolving escalated operational or customer concerns.

Provides advanced onsite and remote IT operations support across facilities, resolving complex endpoint, infrastructure, network, identity, server, workplace, and operational technology issues. Leads escalations, deployments, upgrades, incident resolution, root-cause analysis, documentation, service improvements, and coordination with stakeholders and vendors. Mentors junior analysts and supports manufacturing, warehouse, plant, and facility technology environments, including occasional after-hours maintenance and travel.

Leads legal operations for a large corporate legal department, overseeing legal technology, digital transformation, reporting, legal spend, process improvement, vendor management, onboarding, records management, and department communications. Partners with legal leadership, IT, and business stakeholders to optimize workflows, implement technology, develop metrics, manage budgets and vendors, and execute the department’s long-term operating roadmap.

Provides reception, mail, office-condition, meeting, event, inventory, mailbox, onboarding, database, engagement-letter, and tax workflow support. Assists the Office Manager and Regional Office Director, coordinates office logistics, maintains client data in practice-management systems, uses AI tools to improve efficiency, and supports ad hoc projects. Requires strong organization, communication, multitasking, attention to detail, technology proficiency, and availability to work in-office and overtime as needed.

Lead and manage one or more fraud operations teams (vendors or inter-affiliates) to minimize fraud losses. Oversee portfolio decisions using risk/reward and customer-centric approaches, implement detection strategies, monitor operational objectives, manage budgets and resources, participate in change management, ensure compliance with laws and policies, and escalate control issues while supervising team performance.

Leads regional crop insurance service teams, overseeing workflows, staffing, compliance, training, performance, onboarding, client service, carrier relationships, and operational efficiency. Manages escalated insurance issues, supports accounting and commission corrections, coordinates with sales and marketing teams, assists with hiring and succession planning, and ensures adherence to broker standards and system processes. Requires strong crop insurance or agriculture experience, leadership, communication, organization, and insurance knowledge.

Direct school operations across multiple alternative education sites, including facilities, assets, risk management, safety, contracted vendors, food service, transportation, security, excursions, student health services, and state testing support. The role develops operational systems and policies, manages budgets and purchasing compliance, coordinates school teams and vendors, and travels frequently between locations. It reports to the COO and requires strong organization, communication, staff management, and basic IT troubleshooting skills.

Leads revenue operations across Sales, Marketing, and Customer Success, including forecasting, planning, reporting, quota and compensation design, GTM systems, process optimization, and KPI management. Builds and leads the Revenue Operations team, evaluates AI and automation opportunities, manages the GTM technology stack, supports retention and churn forecasting, and drives cross-functional operating plans and business effectiveness.

Owns and continuously improves the R&D operating system across Product and Engineering. Responsibilities include designing governance frameworks, operating models, metrics, dashboards, reporting, tooling strategies, and organizational processes. The role drives operational excellence, process adoption, executive visibility, data quality, AI-enabled workflow improvements, cross-functional alignment, and resolution of operational risks and dependencies.

Leads development operations systems for a multi-entity fundraising organization. Responsibilities include rebuilding Salesforce, improving data integrity, creating dashboards and forecasting tools, implementing moves management workflows, driving Jira and Confluence adoption, managing integrations and vendors, and establishing contract, invoicing, and compliance tracking systems. The role also manages and coaches a Senior Development Manager and partners with fundraising, finance, executive, IT, and data teams.

Own CX operations across systems, ecommerce fulfillment, order management, fraud and chargebacks, subscriptions, AI automation, and Voice of Customer reporting. Manage tooling configuration, 3PL and partner relationships, cross-functional initiatives, payment issues, workflow improvements, and customer journey enhancements. Build reporting and optimize helpdesk, ERP, ecommerce, conversational AI, and automation platforms to improve CX performance.

Provides administrative and coordination support to Operations leadership, including calendar and meeting management, communications, travel planning, expense reporting, event logistics, records maintenance, onboarding and offboarding coordination, and project tracking. The role requires strong organization, discretion, communication, prioritization, and attention to detail while working onsite four days per week and supporting leaders across the organization.

Leads go-to-market system implementations across portfolio companies. Responsibilities include building HubSpot CRM architectures, attribution and revenue reporting, inbound and outbound pipeline systems, integrations, automations, AI-enabled workflows, and standardized GTM playbooks. The role partners with executives, drives adoption, documents repeatable processes, hires and supports GTM Engineers, and connects marketing and sales activity to pipeline, revenue, CAC, ROAS, and customer economics.

Build and lead Koyfin’s Revenue Operations function from scratch. Own HubSpot administration, integrations, data quality, enrichment, funnel definitions, lead scoring, dashboards, forecasting, test validation, and outbound messaging. Partner closely with AEs, SDRs, and sales leadership to improve sales motions, validate experiments, optimize messaging performance, and establish scalable processes and reporting infrastructure.

Own strategy, operating cadence, and infrastructure for customer deployment and post-sales execution. Build scalable processes, reporting, forecasting, resourcing, playbooks, and escalation systems. Partner with GTM, Product, Engineering, and Customer Success to improve deal readiness, launch predictability, delivery quality, and customer outcomes. Lead and develop a Strategy & Operations team while driving company-critical initiatives in a fast-moving, in-office environment.