Revenue Operations Director - New York, NY

Posted 2 Days Ago
Be an Early Applicant
2 Locations
In-Office
Senior level
Real Estate
The Role
Leads the creation of a national Revenue Operations function, including HubSpot CRM strategy and rollout for 200+ sales employees across 40+ regions. Builds scalable sales processes, reporting and KPI frameworks, territory management, analytics workflows, and training programs. Partners with sales, finance, data, marketing, and HR leaders while building and managing a high-performing RevOps team.
Summary Generated by Built In

This role reports into the SVP of Revenue Growth for our Integrated Services Business Unit—which encompasses our title, mortgage, insurance, and warranty product lines. This high-profile operational leadership role will be accountable for establishing our national Revenue Operations foundation, starting with the custom rollout of our HubSpot sales CRM to support 200+ sales team members across 40+ regions. We are looking for a strategic, collaborative RevOps leader to build scalable systems that empower our sales teams and drive performance across all markets.

Successful individuals in this role can plan on earning a competitive base salary and variable compensation.

Key Responsibilities:

  • Strategy Development: Build out the business unit’s first-ever revenue operations team.   Partner with sales leaders, finance, data, sales performance & marketing teams to assess the needs, scope, and strategy for the team. 

  • CRM Strategy & Implementation: 

    • Own the overall strategy, design, and implementation of our HubSpot CRM
    • Ensure that sales workflows are simple and effective; continuously gather field feedback to improve the user experience.
    • Lead all rollout and training of on CRM functionality and processes. 
    • Build scalable processes to maintain clear territory and sales coverage data. 

  • Data & Analytics Enablement: 

    • Partner with data, finance, and sales teams to improve our revenue focused reporting suite. Lead targeted sales training to increase reporting adoption and increase data fluency across our field organization.  
    • Operationalize advanced analytics assets - including predictive modeling and agent segmentations - into core business workflows.
    • Serve as the primary liaison for field inquiries, triaging data escalations to ensure swift, effective resolution & clear prioritization for data teams.
    • Maintain segmentation, matching, and territory management.

  • Goal Setting & Performance Mgmt: Establish robust KPI and reporting frameworks to enable data-driven goal-setting, performance management, and strategic decision-making across all regions. Own the end-to-end goal setting process in close partnership with sales leaders, finance, analytics and HR teams.


  • Team Leadership: Build a small high-performing RevOps team with a focus on continuous feedback loops and operational consistency across markets. Provide senior leadership team with updates on department scope, strategy, and impact. 

 

Minimum Requirements:

  • Bachelor's degree preferred, but not required
  • 8+ years of experience in Revenue Operations or Sales Strategy/Operations roles
  • Proven experience owning complex CRM strategy, process design, and custom system rollouts (HubSpot platform experience a plus).
  • Demonstrated expertise in working with finance and data teams on goal-setting, KPI development, and reporting suite rollouts; in close partnership with finance, data, and sales leaders  
  • Exceptional leadership communications skills with a track record of driving change across diverse, cross-functional stakeholders.
  • Stellar analytical capabilities, strategic vision, and a self-starter mindset focused on high-impact results.
  • Diverse candidates, thinking, and backgrounds encouraged!

We are proud to offer a comprehensive benefits package to our employees including:

  • Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
  • 401(k) savings plan with company match
  • Paid Time Off to Include Holidays , Vacation Time, and Sick Time
  • Paid Family & Paternity Leave
  • Life Insurance
  • Business Travel Accident Insurance
  • All employees receive access to LinkedIn Learning
  • Employee Referral Program
  • Adoption Assistance Program
  • Employee Assistance Program
  • Health and Wellness Program and Incentives
  • Employee Discounts
  • Employee Resource Groups

About Us

Anywhere Integrated Services is a driving force in the title and settlement services industry. Anywhere Integrated Services is national in scope, but each of its companies are locally staffed, with a wealth of experience in settlement services. We operate in 49 states as well as the District of Columbia, and provide closing services in all 50. Anywhere Integrated Services is a subsidiary of Anywhere Real Estate. Anywhere Real Estate is a publicly traded company and a global provider of real estate services. It franchises and owns several of the industry's leading real estate brands and brokerages.

Anywhere Integrated Services’ Family of Companies operate more than 40 distinct company and brand names throughout the United States such as Title One (ID), Sunbelt Title (FL), Equity Title (CA), Texas American Title Company (TX), Market Street Settlement Group (NH/ME), Mid-Atlantic Settlement (MD), Burnet Title (MN / IL / WI) and U.S. Title (MO).

Anywhere Real Estate Inc. (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty® , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures.  Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
At Anywhere, we are empowering everyone’s next move – your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together.  Read more about our company culture and values in our annual Impact Report.  

We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:

  • Great Place to Work
  • Forbes World's Best Employers
  • Newsweek World's Most Trustworthy Companies
  • Ethisphere World's Most Ethical Companies

Skills Required

  • 8+ years of experience in Revenue Operations or Sales Strategy/Operations roles
  • Experience owning complex CRM strategy, process design, and custom system rollouts
  • Experience with the HubSpot platform
  • Expertise partnering with finance and data teams on goal-setting, KPI development, and reporting suite rollouts
  • Exceptional leadership communication skills and experience driving change across diverse, cross-functional stakeholders
  • Strong analytical capabilities and strategic vision
  • Bachelor's degree
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The Company

What We Do

Anywhere Real Estate Inc. is the parent company of leading real estate brokerage brands and service businesses, offering integrated residential real estate services including franchise, brokerage, relocation, and title and settlement businesses.

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