Top Senior Operations Jobs

Lead and optimize day-to-day operations for design studios, driving process improvements, BI-driven performance measurement, vendor governance, risk management, learning programs, and technology adoption to improve delivery, profitability, and client satisfaction.

Provide third-level production support for the SinglePoint application: handle escalated tickets, monitor files, manage access, validate code deployments, coordinate with development and support teams, communicate operational updates, and cover rotating later-hours support.

Manage local market operations including logistics, inventory quality, scheduling, registration paperwork, customer and employee experience, mentoring/training, process improvement, and cross-functional leadership in a fast-paced, hands-on environment.

Lead market operations including logistics, inventory quality, scheduling, registration paperwork, customer and employee experience, mentoring and training, process improvement, and hands-on operational tasks in a fast-paced environment.

Serve as strategic sales/revenue operations partner for AMER Enterprise and MSP/MSSP, owning forecasting, pipeline health, quota design, capacity planning, compensation inputs, territory modeling, ROE governance, and executive reporting while partnering with Finance, RevOps Systems, and Channel teams.

Lead end-to-end member and customer experience across Care, Customer Success, and Print/Ship Operations. Set multi-year operating model, own budget and unit economics, build and manage leadership teams, drive service levels and fulfillment throughput, manage vendor strategy, own technology and analytics roadmaps, and represent the function in executive reviews, client QBRs, and new business pursuits.

The Senior Operations Manager oversees warehouse performance, manages teams, ensures safety compliance, and implements strategic action plans to optimize operations.

Lead operational oversight and performance management of outsourced contact center partners for North America Fan Support. Drive vendor governance, KPI monitoring (CSAT, AHT, FCR), root-cause analysis, staffing and readiness planning, quality and training alignment, escalation management, and cross-functional continuous improvement initiatives to improve fan experience and operational efficiency.

Manage a cloud support team to deliver Microsoft cloud support services, ensuring SLA adherence, ticket/escation handling, performance monitoring, workforce planning, process improvements, and employee development. Partner with cross-functional teams to resolve operational issues and drive productivity, quality, and customer satisfaction.

Lead day-to-day industrial branch operations, ensuring safety, compliance (OSHA, ISO), inventory and purchasing control, process improvements, associate coaching, facility management, and coordination across branches. Manage audits, documentation (MTRs), ERP and inventory systems, and support invoicing, shipping, and occasional onsite warehouse tasks to drive efficiency and growth.

Lead and scale support operations by building reporting and VoC programs, designing escalations and processes, driving cross-functional projects, optimizing AI-enabled tools and automation, and owning major incidents to improve customer outcomes and operational consistency.

Lead support analytics, KPI framework, QA, workforce management, capacity planning, and knowledge/content operations. Build dashboards, translate data into leadership decisions, drive process improvements, and oversee WFM and QA programs across voice, chat, and AI channels.

Lead client operations strategy and service delivery to improve client satisfaction and operational efficiency. Ensure regulatory compliance, collaborate with cross-functional teams to resolve complex issues, analyze client feedback and data to drive continuous improvement, and provide guidance to internal teams.

Lead international user, product, community, and social operations for an AI creator platform: drive acquisition, activation, retention, feature adoption, creator programs, UGC campaigns, partnerships, and AIGC ecosystem development using data-driven experiments and cross-functional collaboration.

Lead revenue-facing business operations by building dashboards, data governance, and AI-native workflows. Partner with GTM, Finance, Product, and Engineering to improve forecasting, territory and quota design, pipeline health, automation, and annual planning to enable faster, data-driven leadership decisions.

Lead Revenue Operations to align Sales, Marketing, and Customer Experience through forecasting, pipeline modeling, CRM governance (Salesforce), AI-enabled automation, and global team leadership to drive predictable, scalable revenue.

Lead and optimize warehouse operations across multiple departments, driving efficiency, inventory control, KPI performance, P&L accountability, staff leadership, safety compliance, and cross-functional coordination to meet SLAs and customer expectations.

Lead and optimize company operational units delivering fiscal intermediary services. Set policies, implement strategic objectives, develop leaders, monitor performance metrics, drive continuous improvement (payroll, customer service), reassign workloads, collaborate cross-functionally, and maintain agency relationships.

Provide hands-on, in-restaurant operational coaching to franchisees and restaurant teams to improve food quality, speed, accuracy, cleanliness, safety, and overall execution. Diagnose performance gaps, develop actionable improvement plans, support rollouts and training, and build strong franchise relationships to drive consistency and profitability across assigned market.

Serve as staff liaison and regional administrator for four regional boards; manage member support inboxes and inquiries; support regional and local events (registration, webinars, promotional emails, on-site travel); coordinate membership dues, reimbursements, and invoices; maintain and update database records and rosters to ensure data accuracy.

Lead on-premise channel operations and technologies for restaurants, overseeing POS, kiosks, digital menu boards, KDS, and BOH/FOH systems. Scale and commercialize digital platforms, monitor performance, analyze data for improvements, and collaborate cross-functionally to enhance customer experience and operational efficiency.

Field-focused role improving 4-wall restaurant operations and franchisee profitability through hands-on coaching, diagnostics, training, and implementation support. Partners with franchisees and Franchise Operations Partner to develop and drive actionable improvement plans, uphold brand standards, and support initiative rollouts across a defined market.

Senior operational leader who translates strategy into execution: embed AI and automation, run the company operating rhythm (scorecard, planning, KPIs), prepare executive communications, own customer-facing operations including Salesforce and sales-process automation, lead cross-functional projects, coordinate risk management and CO2 tracking, and support the Evinova–AstraZeneca partnership.

Manage multi-site on-prem and cloud IT infrastructure (AWS/Azure), lead automation and monitoring, support containerized environments (Docker/Kubernetes), enforce network security and CMMC/NIST compliance, administer user accounts/Google Workspace, and lead disaster recovery, asset management, and IT procurement.

Lead business operations for GTM by building dashboards, data governance, and AI-native workflows. Drive forecasting, quota and territory design, pipeline health, process ownership, and provide data and modeling for planning and leadership decisions.