Top Senior Operations Jobs

Own strategy and operations initiatives across a healthcare AI startup, identifying bottlenecks, improving offshore operations, automating workflows with Engineering, and building metrics, dashboards, and operating cadences. Support go-to-market, sales enablement, recruiting, fundraising, planning, and commercial operations while partnering directly with leadership. The role is onsite five days weekly in New York City and requires end-to-end project ownership, analytical thinking, strong writing, and comfort operating in a fast-growing environment.

Leads day-to-day operations for global strategic partnerships with mobile OEMs and content and data licensing partners. Serves as the primary partner contact, coordinates Product, Engineering, Design, BI, and UXR, manages escalations and incidents, tracks KPIs, delivery, monetization, and contract terms, reconciles revenue, maintains reporting infrastructure, and leads recurring business reviews and executive communications across international markets.

Supports the CEO and executive team by managing operational rhythms, complex calendars, travel, meetings, communications, expenses, budgets, and leadership events. Partners with the Chief of Staff and senior leaders to track priorities, prepare executive materials, coordinate interviews and consultants, and advance strategic initiatives. The role requires strong judgment, discretion, executive communication, operational discipline, and the ability to improve workflows using tools such as SharePoint, Copilot, and Power BI.

Support end-to-end operational activities for private credit and real estate investments, including deal closing, settlements, loan administration, lifecycle events, reconciliations, compliance monitoring, collateral and covenant tracking, and corporate actions. The role oversees external service providers, analyzes investment documents, maintains portfolio data, develops processes and controls, supports reporting, and contributes to technology implementations and cross-functional projects.

Leads North American Starlink growth operations and go-to-market strategy across direct and third-party channels. Owns channel performance, conversion optimization, pricing and promotions, program execution, deal pipeline tracking, market research, financial analysis, reporting, and leadership recommendations. Coordinates cross-functional teams to maximize subscribers and fulfillment while balancing channel growth and minimizing cannibalization. Requires strong business operations, program management, analytical, financial modeling, and commercial strategy expertise.

Owns North American Starlink go-to-market strategy, channel growth, and business operations across third-party and direct-to-consumer channels. Responsibilities include pricing and promotions, program execution, pipeline tracking, performance reporting, financial analysis, market research, and leadership recommendations. The role coordinates cross-functional initiatives, optimizes subscriber and fulfillment growth, and balances channel performance while operationalizing commercial programs from concept through scale.

Manages program data, performs complex analysis, and produces accurate, contract-compliant reports. Conducts research, facilitates staff meetings, supports goal setting and compliance activities, and may serve as a team lead. The role helps ensure smooth internal and external project and program delivery through data management, reporting, coordination, and process improvement.

Leads business analysis for payment operations, translating stakeholder needs into requirements, process flows, project charters, and implementation plans. Analyzes transaction data and complex reports, monitors KPIs, identifies automation and efficiency opportunities, and supports executive decisions. Partners with business, technology, vendors, and leadership teams to manage initiatives, resolve challenges, improve processes, and guide change adoption. Requires banking operations knowledge, regulatory awareness, data analysis skills, and experience with enterprise technology and process transformation.

Provides white-glove IT support to senior executives and owns technology delivery for corporate events, leadership meetings, town halls, broadcasts, and customer briefings. Responsibilities include troubleshooting devices and collaboration tools, planning event technology, managing audio/video setups, conducting rehearsals, coordinating vendors and stakeholders, resolving incidents, maintaining documentation, and improving operational processes. The role requires discretion, executive presence, strong communication, and occasional support outside standard business hours.

Leads global SDR operations across North America and the UK, building an Operations Center of Excellence and owning workflows, reporting, governance, support, technology, AI automation, and adoption. Manages Salesforce and the broader SDR technology ecosystem, including Nooks, Clay, and data providers. Partners cross-functionally to improve routing, data quality, process consistency, reporting, and pipeline execution while managing vendors, platform roadmaps, and two regional direct reports.

Leads operational readiness and day-to-day production support for a mission-critical platform. Coordinates incident, problem, change, release, escalation, monitoring, and 24/7 service management activities across technical teams. Defines operational metrics, SLAs, runbooks, dashboards, deployment and rollback plans, and support procedures. Drives root-cause analysis, corrective actions, continuous improvement, stakeholder communications, and compliance with federal security, continuity, and reporting requirements.

Leads sales and operations performance across a store network by partnering with regional leadership, analyzing business data, improving inventory and fulfillment, implementing cross-functional process enhancements, and driving sales growth, profitability, cost reduction, execution, and customer satisfaction.

Leads commercial training, field enablement, meeting and event operations, and contract workflow coordination for a biotechnology company's commercial organization. Manages training programs, national sales meetings, vendors, budgets, cross-functional stakeholders, and CLM workflows. Facilitates contracts through Legal and Procurement review, administers routing and approval processes, identifies process efficiencies, and trains business users on contracting procedures and CLM tools.

Leads ambassador service operations across multiple Manhattan and Brooklyn programs. Oversees staffing, deployment, training, customer relationships, service quality, labor costs, reporting, equipment, payroll, compliance, and business development. The role requires hands-on leadership, stakeholder communication, operational improvement, weekend and multi-shift flexibility, regional travel with overnight stays, and physical work outdoors.

Delivers GTM commercial analysis, dashboards, reporting, forecasting, workflow automation, and AI-assisted solutions. Partners with commercial, Finance, Data & Analytics, IT, and regional teams to improve decision-making, standardize metrics, validate outputs, resolve data issues, and reduce manual work. Owns assigned initiatives, documents business logic, supports testing and adoption, and develops reusable capabilities across regions.

Leads pricing technology and operational improvement initiatives across Pricing and Sales Operations. Translates business requirements into scalable processes, system enhancements, reporting solutions, and technology roadmaps. Serves as a subject matter expert for Model N pricing, quoting, registration, and channel management capabilities while supporting Salesforce enhancements. Responsibilities include process design, testing, data analysis, reporting, training, issue resolution, change management, automation, and stakeholder alignment across business and technical teams.

Manage Microsoft Entra ID, Microsoft 365, SaaS platforms, identity governance, networking, endpoint management, access controls, and security operations. Configure Cisco Meraki and FortiGate infrastructure, support SIEM and EDR initiatives, automate provisioning and monitoring workflows, maintain IT documentation, and contribute to cross-functional systems projects and facility deployments. The role also provides technical guidance, employee lifecycle support, and operational process improvements, with approximately 10% annual U.S. travel.

Lead NORY’s Dallas-Fort Worth expansion and summer camp operations. Develop the regional growth strategy, secure school and community partnerships, recruit and manage local educators, oversee budgets and P&L, ensure childcare and safety compliance, and drive family outreach and enrollment. Collaborate with New York headquarters on training, resources, brand alignment, and operational execution while building scalable systems for the new market.

Leads the development operations function by building fundraising infrastructure, CRM governance, data-quality standards, gift administration controls, reporting dashboards, prospect and portfolio systems, process documentation, and change-management practices. Supervises a fundraising database manager, partners with Finance and cross-functional teams, supports CRM migration readiness, improves fundraising forecasting and pipeline management, and ensures accurate, scalable, and accountable operational workflows.

Leads enterprise operational process discovery, standardization, documentation, and continuous improvement. Collaborates with field subject matter experts to develop standard operating procedures, training content, dashboards, reports, and executive recommendations. Maintains SharePoint resources, supports implementation and training, mentors analysts, conducts site visits, and travels up to 50% of the time.

Owns grants management operations, process improvement, recurring deliverables, documentation, workflow tools, and cross-team coordination. The role identifies inefficiencies, designs scalable processes, tracks project timelines and dependencies using Asana, maintains operational resources, analyzes data and metrics, and resolves emerging operational issues. It requires strong judgment, communication, organization, and the ability to work independently in ambiguous environments.

Leads Money Canvas Coaching Operations, owning the coaching delivery strategy, operating model, roadmap, performance metrics, workforce planning, and service quality. Manages Coach Managers and 40+ geographically dispersed coaches, develops leadership and culture, improves engagement and retention, and drives operational excellence. Partners with Product, Engineering, Design, HR, Learning Operations, and Strategic Operations to prioritize initiatives, implement new capabilities, and improve coaching and customer experiences.

Leads the strategic and operational infrastructure supporting Sales and Customer Success, including reporting, forecasting, CRM governance, territory planning, compensation input, vendor management, and process improvement. Manages the Revenue Operations team and partners cross-functionally on systems, automation, and AI initiatives. Owns the function’s operating model, technology strategy, data quality, KPI framework, and long-term evolution.

Leads enterprise infrastructure and IT operations across distributed facilities, including networking, hybrid cloud, data centers, identity, endpoints, service desk, infrastructure security, vendors, budgets, and operational metrics. Partners with executives on technology roadmaps, AI governance, risk reduction, modernization, service quality, and business alignment. Builds and develops infrastructure teams while improving resilience, scalability, accountability, and operational performance.

Leads Commercial Operations and Customer Success, partnering with Sales, Finance, Marketing, IT, and Market Access. Oversees forecasting, sales performance, territory and quota planning, Salesforce and AcuityMD ownership, HCP targeting, payer analytics, commercial data governance, reporting, incentive compensation, and program measurement. Builds scalable processes, analytics, and decision-support tools while providing executive-level insights and driving cross-functional commercial effectiveness.