Top Senior Operations Jobs

Leads Commercial Operations and Customer Success, partnering with Sales, Finance, Marketing, IT, and Market Access. Oversees forecasting, sales performance, territory and quota planning, Salesforce and AcuityMD ownership, HCP targeting, payer analytics, commercial data governance, reporting, incentive compensation, and program measurement. Builds scalable processes, analytics, and decision-support tools while providing executive-level insights and driving cross-functional commercial effectiveness.

Leads operational excellence across business operations by improving workflows, implementing tooling and automation, modeling cost to serve, designing KPI systems, and driving performance reviews. Partners with Engineering, Data, Finance, and operational leaders on process redesign, launches, staffing, technology investments, and cross-functional initiatives. Supports strategy, market evaluation, partnerships, and M&A diligence while presenting data-driven recommendations to senior leadership.

Own forecasting, pipeline analytics, GTM planning, capacity modeling, territory design, quota setting, and executive-level reporting. Partner with Sales, Finance, and GTM Systems to improve data quality and forecasting processes. Lead automation and AI initiatives, mentor teammates, and translate revenue data into strategic recommendations for leadership and board reporting.

Manages day-to-day operations and strategic initiatives for the Financial Services and Capital Markets business unit. Responsibilities include implementing strategy, improving processes, promoting AI tool adoption, coordinating with firm-wide functions, analyzing budgets and KPIs, supporting pricing and profitability decisions, and assisting with recruitment, onboarding, workload allocation, and talent development. The role also prepares leadership reports and supports business development and client relationship initiatives.

Directs operations across multiple credit union branches, overseeing branch managers, member service, budgets, financial goals, lending practices, compliance, staffing, training, vendor relationships, and policy implementation. Ensures consistent, efficient, and compliant branch performance while supporting audits, fraud investigations, complaint resolution, and organizational strategy. Requires regular branch visits and travel.

Manages APAC Data Operations teams and strategy, including hiring, training, people development, data quality assurance, research methodologies, benchmarking, budgeting, and operational reviews. Leads strategic initiatives and multi-year data expansion roadmaps while partnering with Sales, Customer Success, Product, and Engineering. Uses SQL, Python, BI tools, automation, and AI-enabled research tools to improve workflows, track KPIs, address data gaps, and enhance client support.

Owns operational tools, processes, and protocols supporting Braven’s Accelerator course. The role designs systems ahead of launch, manages rollout and adoption, trains distributed teams, assesses operational readiness, oversees risks, analyzes qualitative and quantitative performance data, and drives continuous improvement. Responsibilities span academic operations, program delivery, student experience and compliance, and operational systems and knowledge management.

Coordinates technical operations and support for university learning-space technology services. Analyzes classroom utilization, support metrics, customer feedback, service agreements, and equipment usage; manages classroom endpoint testing, AV firmware updates, space consultations, and portable equipment loans. Develops procedures, dashboards, reports, and process improvements while supporting student employee supervision and field technicians across campuses.

Leads centralized revenue operations across Sales, Marketing, SDR, Partner, and Solutions Consulting functions. Partners with the CRO on planning, forecasting, territory design, quotas, pipeline health, and executive reporting. Oversees revenue operations, enablement, systems, data governance, KPI dashboards, and cross-functional operating cadences. Builds and manages a multifunctional team while scaling GTM processes, technology, and AI-enabled infrastructure.

Leads Revenue Operations across Sales, Marketing, SDR, and Enablement functions. Partners with the CRO on revenue planning, forecasting, territory design, quota setting, pipeline health, executive reporting, and operational cadence. Owns revenue technology, data governance, funnel processes, KPI dashboards, and cross-functional alignment. Builds and manages a multifunctional operations team while improving sales productivity, enablement, forecast accuracy, and scalable go-to-market processes.

Oversee daily operations for a mission-critical lottery client environment, leading support staff, coordinating technical and operational teams, monitoring service delivery, managing budgets and inventory, ensuring regulatory compliance, resolving operational issues, and driving process improvements across production, logistics, quality, and facilities.

Oversee operations for approximately six interdisciplinary graduate programs, including admissions, student services, curriculum, scheduling, milestones, events, budgets, and policy guidance. Supervise and develop academic and administrative staff, coordinate workloads, improve processes, resolve operational challenges, lead cross-program initiatives, and collaborate with faculty, students, university partners, and graduate education leadership.

Leads strategic workforce management for Customer Experience operations, including AI-informed capacity planning, forecasting, scenario modeling, staffing plans, cost modeling, and automation productivity analysis. Partners with Finance, Product, Legal, Compliance, and senior leadership to align workforce priorities, regulatory readiness, and resourcing decisions. Drives strategic initiatives from business case development through execution and serves as a workforce planning center of excellence.

Owns quality operations for all datasets, establishing global quality standards, calibration, review structures, language coverage, capacity planning, and contingent workforce sourcing. The role also manages dashboards tracking quality, throughput, and cost efficiency across international data operations. Candidates should have extensive operations leadership experience, quality management expertise at scale, and experience building tooling and workforce systems. Speech, audio, or linguistic data experience is preferred.

Support private consumer credit portfolio operations, including transaction processing, settlements, reconciliations, cash management, exception resolution, portfolio data validation, and investment onboarding. Coordinate with internal teams, administrators, custodians, lenders, counterparties, and other service providers. Maintain operational records, improve processes and controls, and participate in system implementations. Associate Managers also oversee workflows, resolve escalations, and support junior team members.

Support hedge fund middle-office operations, including trade lifecycle processing, settlements, reconciliations, cash and position reporting, wire processing, payment confirmation, and exception resolution. Manage relationships with clients, prime brokers, and counterparties while coordinating with internal teams. The role covers multiple financial products and requires strong client service, analytical, communication, and Microsoft Excel skills.

Supports enterprise laboratory operations applications and digital solutions across global engineering, research, and manufacturing labs. Responsibilities include requirements gathering, functional specifications, application enhancements, user acceptance testing, incident resolution, process optimization, laboratory onboarding, mobile and peripheral device coordination, equipment automation integrations, access management, security compliance, documentation, training, and global operational support.

Drive Product Operations for a high-growth SaaS organization by establishing operating rhythms, roadmap cadences, launch reviews, and feedback loops. Lead cross-functional programs, align R&D, go-to-market, and product marketing teams, convert customer feedback and product usage data into insights, and maintain clear documentation and communication. The role requires product analytics, qualitative research, Jira expertise, SQL familiarity, AI fluency, and strong program execution.

Leads and develops an internal insurance service team supporting alternative risk and captive programs. Responsibilities include people leadership, workload and resource management, process improvement, quality assurance, performance measurement, compliance and financial reporting coordination, technology adoption, budgeting, and cross-functional collaboration. The role ensures accurate, timely delivery of captive program requirements while building accountable, high-performing teams and translating organizational priorities into effective operational plans.

Leads internal service teams supporting small commercial, surety bond, and private client accounts. Responsibilities include people leadership, workload and resource management, process improvement, quality assurance, performance measurement, recruiting, budgeting, technology adoption, and cross-functional collaboration. The role ensures efficient, accurate, scalable service delivery, manages high-volume insurance workflows, develops employees, addresses performance issues, and translates organizational priorities into team action plans.

Own commercial strategy, pricing, revenue planning, market analysis, customer proposal economics, and investor reporting for autonomous trucking deployments. Build financial models, prioritize freight segments, define pricing architecture, forecast fleet ramp and revenue, and support fundraising milestones. Lead pipeline reviews, forecast rollups, priority tracking, and CRM/reporting systems while partnering with finance, technology, executives, customers, and investors.

Build and lead GC AI’s revenue operations function from the ground up. Develop go-to-market processes, hire and manage a high-performing team, select and implement operational technology, align Sales, Marketing, Product, Customer Success, and Partnerships, and optimize pipeline, forecasting, retention, deal velocity, win rates, and revenue performance through data-driven KPIs.

Build and operate enterprise discovery across the full EDRM lifecycle, including legal holds, preservation, collection, processing, review, and production. Manage discovery technology, vendors, active litigation matters, and information governance programs. Partner with Legal, Security, IT, Engineering, and outside counsel to govern data sources, improve retention and disposition workflows, integrate AI and automation, develop internal tools, and report on discovery operations and risk.

Leads strategy and operations initiatives across Via’s transit business, owning financial and operational targets, process improvement, service launches, data analysis, partnerships, and cross-functional projects. Directly manages and mentors frontline specialists, drives operational excellence, and develops innovative strategies to improve service performance and customer outcomes.

Conduct post-deployment QA, customer journey validation, billing and transaction audits, pricing and promotion checks, and issue investigations. Document discrepancies, coordinate cross-functional resolutions, validate fixes, maintain testing procedures, and identify systemic operational improvements. The role requires independent analysis, strong attention to detail, spreadsheet proficiency, and collaboration with Product, Finance, Operations, Engineering, Member Services, and Partnerships teams.