Top Senior Operations Jobs

Provide financial and operational support to Training Services: analyze pricing, revenue, costs, and processes; prepare financial reports and P&L analysis; manage contracts and GSA schedule compliance; lead revenue verification; recommend process improvements and present findings to leadership to ensure profitability and effective cross-team workflows.

Lead North America support operations: manage daily queue and coverage, own escalations to resolution, use automation/AI to reduce volume, track KPIs and reporting, run quality reviews and coaching, develop the team, and partner with Product, Engineering, and leadership on recurring issues and compliance.

Coordinate scheduling, deployment, and resourcing for global field service projects. Align travel and procurement, track parts and timelines, communicate across teams, capture action items, escalate issues, and support VP with planning and follow-up.

Lead global SaaS and cloud workplace operations, managing Microsoft 365 and Google Workspace, IAM (SSO, Entra, MFA), Zero Trust enforcement, automation (Power Automate, Zapier, PowerShell, Python), onboarding/offboarding, security/compliance collaboration, and mentoring IT teams to ensure secure, scalable, and efficient cloud environments.

Lead company-wide execution across engineering, field deployments, manufacturing, hiring, finance, procurement, and customer delivery. Build and run the company operating system (cadence, plans, dashboards, accountability). Manage technical teams, drive field projects to completion, support fundraising and board communications, recruit top talent, and work closely with customers and government/defense stakeholders. This is a cofounder-level, high-intensity, on-site role in Berkeley, CA requiring US work authorization.

Lead assessment and improvement of Deal Desk, quote-to-cash, and commercial exception workflows. Partner cross-functionally to manage discounts, approvals, renewals, migrations, credits, billing exceptions, and tooling requirements. Build operating rules, training, reporting, and tooling specs to increase speed, visibility, and governance for sales and revenue teams.

Oversee daily branch field operations, manage job scheduling, equipment, and crews; enforce safety, DOT and SOP compliance; coach and train field personnel; support sales, drive efficiency, profitability, and continuous improvement to meet branch performance metrics.

Manage operations and personnel across multiple locations supporting ~371–600 truck units. Oversee labor planning, workflow, training, customer relations, financial and asset management, quality, safety, recruiting, and performance against metrics to meet operational and financial objectives.

Lead and build ShipMonk's Operations Continuous Improvement function: hire and run a CI team, prioritize and deliver projects across fulfillment sites, apply Lean/Six Sigma problem-solving, track KPI-driven cost, quality, and speed improvements, drive change management and CI training, and partner with Process Excellence and Analytics to embed standards and measure impact.

Lead and scale the Renewals function to protect and grow recurring SaaS revenue. Drive forecasting, pipeline management, pricing governance, and cross-functional initiatives across CRM, CPQ, billing, MDM, and commercial operations. Partner with Sales, Customer Success, Finance, Product, and Engineering to improve systems, processes, and adoption while delivering commercial transformation and governance.

Lead Revenue Operations and Business Operations team to own systems, data, analytics, processes, and AI-enabled automation. Drive GTM systems architecture, reporting, forecasting, vendor selection, and cross-functional operational transformation to scale the business.

Provide high-level support to the Chief Product & Technology Officer by managing calendar, travel, communications, meeting prep, and confidential matters. Oversee day-to-day operations of the San Mateo office, including vendor management, facilities, events, onboarding support, and cross-functional coordination. Improve workplace processes, adopt AI and productivity tools to streamline operations, and act as a trusted partner driving execution across the Product & Technology organization.

Manage end-to-end broker-dealer clearing and settlement across retail and institutional channels. Oversee DTC/DTCC settlement functions, exception and fail management, reconciliations, regulatory compliance, reporting, SOPs, audits, process improvements, and cross-functional initiatives to support a self-clearing omnibus model.

Lead operations for a greenfield Records Retrieval business line: run cross-functional projects, vendor and offshore coordination, process design, reporting and SLA tracking, hiring/onboarding support, SOPs and training, and implement improvements from diagnosis through execution to scale the team and business.

Own and administer the CX tech stack, drive AI/automation and self-service, design API-supported workflows, manage Tier II backend operations, oversee Drift CX, and deliver CX reporting, dashboards, SOPs, and vendor/engineering partnerships to improve containment, reduce costs, and resolve systemic issues.

Lead IT business operations to drive operational excellence across IT: run operational reviews, lead agile transformation, manage intranet and communications, plan IT events, and oversee workforce planning, talent development, and early-career programs.

Own CRM architecture, GTM tool selection/integration, and lifecycle marketing to optimize lead-to-qualified conversion. Design HubSpot pipelines, automations, reporting, and dashboards; maintain integrations and data hygiene; enable Business Development with playbooks and metrics to increase pipeline quality and conversions.

Own and scale GTM operations: manage CRM and GTM tech stack, lead systems implementations and process improvements, build forecasting and revenue dashboards, design lead routing and handoffs, support territory/quota/compensation planning, ensure data integrity, and identify AI-driven productivity improvements.

Contract RevOps specialist to audit and fix the GTM stack, integrate and configure CRM and outbound tools, build dashboards and automations, resolve data quality issues, and deliver clear documentation for handoff.

Lead scheduling and resource allocation for a 90-person tax practice across ~1,700 engagements. Maintain capacity models, analyze utilization, manage peak-season staffing, improve scheduling processes and tools, supervise clerical scheduling support, and advise partners on data-driven staffing decisions.

Partner with firm leadership to run high-priority initiatives, lead cross-functional projects, design AI-powered operating processes, remove operational bottlenecks, and implement firm-wide communications and follow-through to increase team leverage and effectiveness.

Lead end-to-end operations for Staples' Amazon partnership across 900+ stores, overseeing program rollout (Returns, Lockers, Backhaul, ARK kiosk), SOPs, loss-rate and compliance management, cross-functional coordination, field support, space/supply logistics, financial tracking, and senior leadership reporting to maximize revenue and operational performance.

Senior executive responsible for operational oversight of housing programs, property management, maintenance, resident services, facilities and logistics. Leads cross-divisional strategy, budgeting, compliance with state and federal regulations, performance measurement, staff supervision, and collaboration with IT and stakeholders to deliver efficient, mission-driven services.

Lead platform-wide operations for Canopy A&D, building standardized operating models, owning corporate metrics and reporting, driving M&A integration and ERP adoption, managing multiple cross-functional workstreams, and advising leadership on efficiency and ROI for platform investments.

The Director of Business Operations & Legal will design scalable processes for contracts, manage pricing mechanics, drive compliance, and support financing and M&A transactions. This role requires strong problem-solving skills and experience in business operations and legal environments.