Top Senior Operations Jobs

Leads strategic planning, operational excellence, process improvement, financial management, and cross-functional execution across 15+ branch locations. Partners with the President and executive team, manages department leaders, oversees branch integration and business systems, drives KPI-based decision-making, supports fabrication division growth, and strengthens organizational accountability, talent development, and scalable operating procedures.

Leads strategic planning, operational execution, reporting, and infrastructure for Equip’s Care Operations function. Manages analysts and project managers, drives process improvement and change management, develops performance metrics and dashboards, and partners cross-functionally to scale care delivery and patient experience. The role translates organizational strategy into standardized, accountable systems while using SQL and operational analysis to identify trends and improve efficiency, compliance, and departmental performance.

Provides strategic leadership for onsite HOA operations, hospitality services, resident satisfaction, staff development, vendor contracts, board relations, budgeting, compliance, reporting, process improvement, and emergency preparedness. Partners with the General Manager to oversee service quality, financial performance, governance support, and operational effectiveness across departments.

Leads revenue operations analytics for the Americas by governing commercial KPIs, developing trusted reporting, generating executive insights, and identifying performance drivers. Owns analytics strategy, dashboard requirements, AI use-case prioritization, and adoption initiatives. Manages and mentors analysts while partnering with Sales, Marketing, Finance, BI, Data Engineering, CRM, and Enablement teams to improve revenue decision-making and reduce manual reporting.

Leads Commercial Strategy and Operations processes, including reporting, OKR management, forecasting, and planning. Translates business priorities into actionable plans, manages complex cross-functional initiatives, develops executive and Board materials, and provides data-driven insights to Commercial leaders. The role also improves processes, systems, and reporting while managing stakeholder communication, risks, dependencies, and implementation.

Lead a global fraud operations organization responsible for investigations, chargebacks, abuse monitoring, operational risk mitigation, and grey market enforcement across PlayStation. Develop scalable controls and investigative programs addressing payment fraud, account compromise, entitlement abuse, reseller activity, and marketplace manipulation. Partner cross-functionally to improve automation, policies, customer outcomes, and fraud recovery. Manage KPIs, workforce planning, executive reporting, process improvements, and team capability development.

Lead cross-functional programs for the Metal ALD product group to meet financial and operational goals. Drive portfolio prioritization, budget and OPEX alignment, balance sheet and inventory optimization, COGS reduction, and continuous process improvement. Interface with supply chain and enterprise teams, develop cross-divisional programs, and lead complex, high-risk projects while influencing senior stakeholders.

Own the GTM systems infrastructure and enablement operations, including Salesforce architecture, integrations, tool implementation, vendor relationships, support queues, onboarding, knowledge bases, and lead-to-cash process documentation. Resolve operational bottlenecks through process redesign, automation, and tooling changes while partnering with IT, Engineering, RevOps, and leadership on technical requirements and systems roadmaps.

Leads site operations across delivery, pickup, safety, and inventory while managing teams, schedules, resources, compliance, performance metrics, labor costs, audits, and continuous improvement. Partners with regional leadership on strategic initiatives, develops supervisors and emerging talent, supports succession planning, and maintains customer and partner satisfaction. Requires strong operational, financial, communication, leadership, and problem-solving capabilities, along with medical equipment industry knowledge and remote-management experience.

Manages remote Central Operations quality support teams, ensuring queue turnaround times, backlog targets, training execution, performance accountability, and operational excellence. Oversees onboarding, coaching, escalated issue resolution, process documentation, root-cause analysis, continuous improvement, and cross-functional collaboration. Supports employee development and succession planning while maintaining compliance with HIPAA, applicable regulations, and labor policies.

Owns governance, analytics, reporting, and continuous improvement for Cisco Enterprise Agreement lifecycle processes from onboarding through adoption, QBRs, renewals, and True Forward or True-up activities. The role maintains lifecycle data, develops client-ready analytics, coordinates cross-functional stakeholders, defines workflow and automation requirements, supports client QBRs, documents procedures, and drives operational improvements.

Manages daily credit union branch operations in partnership with the Branch Vice President. Supervises, schedules, trains, and evaluates branch employees; oversees cash handling, account and loan processing, transaction balancing, regulatory compliance, member service, and sales goals. Resolves member issues, maintains operational integrity, cross-trains staff, and supports other branches or training activities as needed.

Manages daily development operations and provides strategic administrative support across fundraising teams. Responsibilities include calendar and travel coordination, budgeting and financial reconciliation, hiring and onboarding support, vendor contracts, records management, donor and gift administration, event logistics, project coordination, reporting, and workflow improvement. The role supports donor engagement, fundraising programs, team development, and cross-functional collaboration while handling confidential information and maintaining efficient departmental operations.

Directs day-to-day operations and service delivery for Customer Support, Payroll Processing, and Implementation teams. Oversees staffing, scheduling, training, coaching, performance management, client service initiatives, compliance, payroll services, SLAs, metrics, year-end projects, resource allocation, and operational improvements. Ensures accurate, compliant, and high-quality service delivery while preparing teams for client onboarding and managing relationships with internal and external stakeholders.

Manages international merchandising and global operations processes, including sample tracking, calendars, go-to-market execution, seasonal assortments, and postmortem analysis. Partners with Planning, Sales, and account teams to support purchasing decisions, sales goals, and operational improvements. The role requires strong cross-functional communication, analytical ability, organization, and proficiency with Microsoft Office in a consistent in-office environment.

Leads daily operations for an EMC testing laboratory, overseeing safety, quality, staffing, scheduling, capacity, revenue forecasts, equipment needs, and customer delivery. Manages direct reports, hiring, performance reviews, overtime, and employee relations while advising teams on technical issues. Partners with commercial teams to expand services and contributes to strategic planning. Requires experience leading EMC laboratory teams, knowledge of EMC standards and ISO/IEC 17025, and strong technical, communication, and organizational skills.

Leads global service operations strategy, governance, performance management, installation and product acceptance, workforce planning, budgeting, and operational improvement. Oversees geographically distributed technical organizations, aligns cross-functional stakeholders, manages service capacity and financial objectives, and drives customer experience and scalable execution across semiconductor capital-equipment operations.

The Senior Ecommerce Operations Analyst monitors system health and data flows across PIM, DAM, commerce, and supplier platforms. The role automates operational checks, evaluates technology solutions, analyzes support-ticket patterns, documents SOPs, uses generative AI for troubleshooting and scripting, supports supplier integrations, and improves merchandising workflows. The analyst also provides second-level technical support and mentors junior team members.

Manages day-to-day travel booking operations, including workload allocation, staffing, ticketing, amendments, refunds, reconciliations, service recovery, supplier coordination, and compliance controls. Leads operational performance monitoring, corrective actions, disruption response, stakeholder communication, and team coaching. Ensures consistent execution of travel policies and service standards while escalating significant financial, compliance, supplier, and business-continuity matters.

Provides strategic and commercial leadership for an internal travel agency function. Owns business planning, budgets, governance, service models, supplier strategy, financial performance, controls, business continuity, transformation, and executive reporting. Leads organization design and talent development while overseeing the Travel Operations Manager. Partners with Sales, Finance, Supply Chain, Legal, IT, Security, and operating departments to manage risk, improve service, and drive operational performance.

Develop and execute go-to-market strategy for Faire’s advertising business. Lead cross-functional strategic initiatives, conduct analytical deep dives, identify growth opportunities, monitor key business metrics, provide data-driven recommendations to leadership, and improve scalable operational processes. Partner with Product, Sales, Marketing, Systems, and Program Management teams in a high-visibility, data-driven environment.

Manage daily imaging operations, optimize workflow and capacity planning, maintain imaging equipment and DR processes, support and train staff, coordinate chain-of-custody/security, and represent the branch on DMS operations and implementation calls.

Provides high-level executive support, including complex calendar management, global travel coordination, expense processing, meeting logistics, and stakeholder engagement. Owns Boston office operations, supplies, facilities coordination, vendor relationships, employee amenities, events, and operational efficiency initiatives. Partners with senior leaders and the Executive Assistant team to support strategic priorities, leadership meetings, and company-wide programs.

Drives operational consistency and continuous improvement across corporate restaurants nationwide. Leads field assessments, root cause analysis, operational pilots, SOP development, safety and compliance initiatives, new restaurant openings, acquisition integrations, and cross-functional projects. Coaches district and field leaders, strengthens process standardization, tracks corrective actions, and translates corporate strategy into practical restaurant-level execution. Based in DFW, the role requires 50–75% travel.

Own strategy and operations initiatives across a healthcare AI startup, identifying bottlenecks, improving offshore operations, automating workflows with Engineering, and building metrics, dashboards, and operating cadences. Support go-to-market, sales enablement, recruiting, fundraising, planning, and commercial operations while partnering directly with leadership. The role is onsite five days weekly in New York City and requires end-to-end project ownership, analytical thinking, strong writing, and comfort operating in a fast-growing environment.