Top Senior Operations Jobs

Lead production operations and governance for a SAP S/4HANA Private Cloud landscape. Responsibilities include system monitoring, incident triage, troubleshooting, transport and release coordination, SAP provider management, migrations, upgrades, refreshes, cutovers, integration monitoring through SAP CPI and Integration Suite, BTP readiness, user administration, access troubleshooting, compliance support, and root-cause analysis. The role coordinates across SAP, infrastructure, integration, functional, vendor, and business teams while maintaining operational procedures and governance.

Manages customer order operations and serves as the team’s operational subject matter expert. Resolves complex order, inventory, logistics, accounting, ERP, and EDI issues; coaches coordinators; develops SOPs and training; and leads cross-functional process improvements. Partners with Sales, Supply Chain, Logistics, Finance, IT, warehouses, customers, and logistics providers on implementations, transaction troubleshooting, and scalable workflows. Uses operational KPIs and root-cause analysis to improve efficiency, customer experience, and order-to-cash execution.

Drives revenue operations across Sales, Account Management, and Customer Success by building dashboards, forecasting and capacity models, managing Salesforce workflows, producing executive reporting, and supporting territory, quota, and book-of-business planning. Partners cross-functionally on GTM initiatives, monitors funnel efficiency, and translates complex data into actionable recommendations using advanced Excel and analytics tools.

Leads end-to-end operations for Fuse’s Albuquerque radiation effects testing site, overseeing people, scheduling, facilities, safety, compliance, customers, vendors, contractors, maintenance, staffing, and budgets. Builds scalable operating processes, coordinates technical and business teams, manages risks, supports government contract execution, and drives site readiness and issue resolution. Requires full-time Albuquerque presence, extended hours when needed, and possible travel.

Supports channel and revenue operations through process optimization, performance analysis, forecasting, reporting, compensation support, and commercial insights. The role analyzes channel performance, identifies process gaps across the sales lifecycle, improves data quality and operational efficiency, and partners with Sales, Finance, and Operations to implement scalable improvements. It also helps build a best-in-class channel program and provides leadership with actionable insights to improve forecast accuracy and revenue performance.

Own end-to-end card and ATM operations, including issuing, acquiring, processor management, reconciliation, settlements, chargebacks, and disputes. Build reconciliation for a new card processor and scale processes across a national ATM network. Lead a Philippines-based operations team, manage card schemes and processors, establish SLAs and escalations, partner with Product and Engineering on operational requirements, and communicate with regulators.

Lead payment operations across real-time and batch flows, including reconciliation, settlements, disputes, partner management, and transaction monitoring. Build the AML operations function, establish workflows, SLAs, and KPIs, and hire and manage a Philippines-based team. Partner with Product and Engineering to launch reliable payment flows and represent operations in regulator discussions.

Leads high-volume call center operations, driving KPI performance, service quality, compliance, client delivery, and continuous improvement. Develops supervisors and frontline leaders through coaching, performance management, and succession planning. Uses root cause analysis, reporting, automation, AI-enabled tools, and analytics to improve efficiency and customer experience. Manages operational risks, client communications, escalations, audits, and transformation initiatives while ensuring accountability and measurable results.

Leads daily IT operations, infrastructure, engineering, cybersecurity, end-user support, vendor management, and technology projects. Oversees systems, networks, cloud platforms, user access lifecycle, backups, disaster recovery, patching, vulnerability remediation, asset management, and service-level performance. Supports audits and regulatory examinations while presenting operational metrics to leadership. Manages teams, budgets, vendors, and technology initiatives to ensure secure, reliable, compliant, and effective services across multiple locations.

The Senior Director of Revenue Operations manages strategic planning and execution across the RevOps function, drives operational improvements, and facilitates cross-functional initiatives to achieve maximum impact.

The Senior Business Systems Analyst supports finance, accounting, and manufacturing-related systems. Responsibilities include gathering requirements, designing future-state processes and cross-functional solutions, managing integrations and configurations, analyzing application gaps, supporting implementations, ensuring quality, documenting processes, mentoring analysts, and managing IT projects. The role partners with stakeholders to improve workflows, connect data across functions, and align technology solutions with business strategies.

Leads regional revenue operations by aligning sales, marketing, and customer success teams. Owns forecasting, pipeline management, territory and quota planning, sales methodology adoption, data integrity, reporting, process optimization, sales enablement, compensation, pricing support, and commercial governance. Analyzes revenue metrics and operational trends to provide strategic insights, improve productivity, and drive predictable growth across the customer lifecycle.

Manage eCommerce site operations, including catalog maintenance, product merchandising, content scheduling, promotions, launches, translations, and site optimization. Lead cross-functional planning with merchandising, marketing, creative, product, and site experience teams. Oversee operational workflows, Shopify and NetSuite coordination, vendor updates, SEO collaboration, consumer experience improvements, and weekly eCommerce Scrum meetings.

Manage and optimize cross-functional business operations, improve processes, ensure regulatory compliance, support strategic planning, analyze operational data, oversee projects and budgets, and conduct market research. The role also includes talent management, mentoring, documentation, and collaboration with finance, sales, marketing, and product teams. Managers must provide occasional on-call, weekend, and overnight support, attend headquarters meetings approximately twice annually, and travel up to 5%.

Coordinate office operations for the Woodlands location, including access, supplies, mail, vendors, logistics, and office improvements. Support corporate administration through scheduling, travel, expenses, document management, events, SOP maintenance, company initiatives, and special projects. The role requires strong organization, discretion, cross-functional collaboration, communication, judgment, and proficiency with Microsoft tools and AI-enabled workplace applications.

Leads a centralized national support function for FTTH operations across construction, maintenance, drops, and in-home installation and repair. Partners with regional teams to analyze performance, establish benchmarks, improve reporting, reduce costs, and hold vendors accountable to service and quality standards. Builds and mentors a team of analysts, process engineers, and operations specialists while driving consistency and continuous improvement across markets.

Lead CRM platform operations for Veeva applications, including administration, access management, incident resolution, testing, monitoring, automation, and technical documentation. Coordinate product launches, releases, governance, UAT, validation, and post-deployment support. Manage software licenses, vendor contracts, SOWs, utilization reporting, and compliance. Serve as the technical liaison between business stakeholders, IT, security, architecture, governance teams, and external vendors across global CRM operations.

Manage retirement advisory client onboarding, account setup, plan documentation, CRM data integrity, quarterly reporting, billing workflows, audits, compliance approvals, and operational improvements. Coordinate with advisors, investment teams, recordkeepers, the RIA, Accounts Receivable, and clients to resolve issues, maintain accurate systems, and support scalable service delivery.

Leads corporate shared services, including HR, IT, Sales, and Marketing, while aligning these teams with regional operations and executive leadership. Oversees team leads, translates strategy into action, manages cross-functional projects and meetings, tracks accountability, improves processes, and supports organizational effectiveness. Acts as a liaison between corporate and field operations, communicates priorities, manages stakeholders, and coordinates technology and process improvements across geographically distributed business lines.

Own day-to-day administration, governance, user readiness, and operational support for enterprise planning and collaboration platforms. Manage access, onboarding, UAT, documentation, metrics, and governance artifacts while partnering with cross-functional teams to ensure compliance, audit readiness, and continuous improvement.

Owns CIQ’s HubSpot CRM and broader revenue operations technology stack. Responsibilities include CRM administration, data governance, pipeline and forecasting reporting, sales commission administration, deal desk and sales process governance, lead routing, contract workflows, attribution, funnel analysis, and cross-functional partnership with Sales, Marketing, Finance, and executives. The role also supports system automation, reporting accuracy, rep onboarding, quota and territory administration, and operational improvements across the revenue funnel.

Leads operational execution of PopStroke’s membership program across all venues. Coaches venue leaders, develops training and playbooks, scales best practices, supports new store openings, assesses performance, and partners with Marketing, Operations, Hospitality, Training, and Membership Strategy. The role travels extensively to drive consistent membership adoption, improve guest engagement, and translate membership initiatives into field execution.

Supports accounting, bookkeeping, accounts payable and receivable, budgeting, cash flow reporting, tax filings, audits, compliance, and financial administration. Builds scalable operational processes, improves organizational systems, coordinates external service providers and auditors, and supports partner organizations with finance and accounting services. The role requires strong judgment, organization, communication, discretion, and flexibility in a mission-driven AI safety nonprofit.

The Director of Payer Ops and RCM leads the revenue cycle management team, optimizing payer contracts and ensuring efficient revenue capture. Responsibilities include strategy execution, team leadership, data analysis, and building scalable systems for growth.

Lead and manage the QA framework and audit program for Agency Operations, ensuring SOP adherence, compliance, and audit readiness. Oversee QA staff, analyze quality data and trends, produce executive reporting, drive root-cause analysis and corrective actions, partner with cross-functional teams to improve processes, and maintain operational risk and quality KPIs.