Top Senior Operations Jobs

Leads Temporal’s global Field Operations organization across Sales, Technical Services, and Partners. Owns operating cadence, forecasting, pipeline visibility, territory and quota planning, capacity modeling, partner operations, TAM analysis, performance insights, reporting standards, and process automation. Manages regional and functional operations leaders, partners with executive stakeholders, and establishes AI-native practices across the field organization.

Lead a unit of production managers overseeing pre-purchase review of correspondent residential mortgage loan files to ensure documentation, regulatory compliance, and guideline adherence. Manage SLAs, quality, pipelines, reporting, continuous improvement, and team hiring, coaching, training, and performance management to meet productivity, quality, and cost goals.

Leads strategy and operations for the Client Success organization, partnering with leadership on planning, segmentation, quotas, capacity modeling, KPIs, forecasting, renewals, customer health scoring, and cross-functional initiatives. The role improves operating processes, reduces administrative burden, supports Salesforce and data solutions, and helps drive client launches, retention, and expansion.

Manages daily field operations for door, docking, and security product services, including scheduling, dispatching, project completion, labor and material cost control, financial reviews, customer satisfaction, safety meetings, employee development, hiring, and performance coaching. The role also supports technical and mechanical troubleshooting and leads operational improvement initiatives.

Operates high-volume copiers, performs copying, binding, finishing, shipping, receiving, mail distribution, filing, inventory tracking, and customer service. Maintains and repairs copier equipment, responds to service calls, records usage and billing information, and delivers completed jobs. May support conference room setups, facility moves, light maintenance, cleaning, and emergency off-hours requests. Requires frequent standing, walking, lifting, and moving equipment.

Reviews and approves commercial and commercial real estate loan documentation, ensuring conformity with approved loan presentations and credit policy. Coordinates missing documents, waivers, exception tracking, recording, and timely delivery for large and mid-sized syndicated transactions. Supports the centralized Commercial Lending Loan Operations Closing Team and collaborates with internal stakeholders in a fast-paced environment.

Provides strategic and operational support to the CHRO and HR leadership team by managing operating rhythms, planning, governance, communications, budgets, workforce planning, risk activities, business continuity, and strategic initiatives. The role coordinates cross-functional execution, tracks decisions and dependencies, develops executive materials, maintains HR repositories, and identifies process improvements across the HR organization.

Own Peec AI’s global revenue operations across North America and EMEA. Manage HubSpot as the CRM source of truth, establish forecasting and pipeline reporting, design territories and quota mechanics, partner on compensation and deal desk workflows, and automate GTM processes using AI-native tools. Unify product-led and sales-led funnels while collaborating with sales, growth, finance, and business systems teams.

Leads strategic and tactical operations for SpaceX’s Application Software organization. Responsibilities include operating cadence, annual planning, headcount and budget ownership, M&A integration, site activation, compute and hardware capacity planning, intake and SLA redesign, and cross-functional growth strategy. The role also requires hands-on software, hardware, infrastructure, and integration work, while leading a small team of engineers and analysts.

Build and maintain operational metrics, dashboards, forecasting and capacity planning; drive continuous improvement; evaluate capital investments; shape operations systems roadmap (ERP/MRP); partner cross-functionally with Manufacturing, Sourcing, Sales, Finance, and Engineering to align planning and execution. Regular travel to Detroit facility.

Oversee global delivery operations for a major enterprise account, leading Wellbeing Coordinators and contract Health Coaches. Manage staffing, scheduling, capacity, vendors, delivery standards, regional programming, quality, operational processes, and escalations. Partner with program, account, coaching operations, People, Legal, IT, and Security teams to ensure reliable execution across regions and time zones.

Own and support the Epicor ERP environment across production, inventory, supply chain, and shop floor operations. Configure and deploy ERP modules, optimize workflows, troubleshoot system issues, perform root-cause analysis, and build BAQs, dashboards, and reports. The role also provides user training, develops standard operating procedures, supports upgrades and implementations, and translates operational requirements into effective ERP solutions.

Owns execution of the Dallas business-process pilot and scales the resulting framework across acquired brands. Responsibilities include translating lead-to-invoice recommendations into SOPs, training, KPIs, implementation plans, and measurable outcomes; aligning new brands to standardized processes; coordinating with IT, finance, consultants, and brand teams; and leading continuous process improvement across sales, quoting, order entry, contracting, invoicing, and back-office operations.

Leads customer support operations across in-house and outsourced teams, owning satisfaction, resolution time, quality, cost, workforce planning, vendor performance, and team development. Oversees reputation management and Trust & Compliance casework involving content moderation, DMCA, and privacy. Partners with Legal, Product, Engineering, and support tooling teams to improve processes, automation, escalation workflows, and customer experience.

Leads multiple Operations Manager teams responsible for accurate, compliant, and timely money movement transactions. Translates organizational strategy into operational plans, manages performance metrics, mitigates risk, improves processes, and strengthens client experience. Partners with Product, Engineering, Data, Legal, Sales, and Customer Success leadership while developing managers, scaling transaction operations, driving automation, and leading organizational change in a regulated fintech environment.

Supports customer order-to-cash operations through SAP transaction management, exception resolution, reporting, reconciliation, data analysis, and process improvement. The role investigates order, delivery, EDI, master-data, and system issues; develops dashboards and performance metrics; supports testing and system enhancements; documents procedures; and partners with Customer Service, Sales, Supply Chain, Planning, Distribution, Master Data, EDI, and IT teams to improve fulfillment, data integrity, and operational efficiency.

Leads operations across the Western Region by developing Managing Partners, driving financial and operational performance, supporting succession planning, improving customer and employee experiences, and executing strategic priorities. The role oversees business reviews, staffing, employee relations, pricing recommendations, capital investments, regulatory compliance, and data-driven operational improvements across multiple locations.

Oversees preschool and early childhood education operations across multiple locations, including staffing, budgets, compliance, enrollment, reporting, facilities, safety, family partnerships, and continuous improvement. The role coordinates multidisciplinary services, supervises staff, monitors program performance, prepares for audits and inspections, implements corrective actions, and ensures adherence to Head Start, licensing, funding, and organizational requirements.

Leads GEICO’s Technical Support team serving more than 35,000 associates. Responsibilities include supervising technicians and engineers, managing schedules and operational metrics, improving service delivery, driving AI, automation, and self-service initiatives, overseeing IT assets and AV operations, supporting high-severity incidents, coordinating projects and vendors, and developing team training, policies, and documentation.

Leads GEICO’s Technical Support team serving more than 35,000 associates across the United States. Responsibilities include team leadership, scheduling, training, budgeting, technical support operations, SLA and metrics management, IT asset management, AV operations, vendor coordination, project delivery, automation, self-service, and AI adoption. The manager also supports incident response, documentation, change management, and continuous improvement initiatives.

Leads executive office operations and provides high-touch support to the President and Board. Oversees calendars, travel, governance, meetings, staff, budgets, vendors, facilities, and confidential communications. Coordinates enterprise projects and executive planning while establishing operating rhythms, metrics, and quality controls. Modernizes workflows through Microsoft 365, automation, and generative AI, ensuring secure and effective adoption.

Owns complex Deal Desk activities, including pricing, approvals, contract coordination, commercial risk assessment, and execution. Supports CPQ administration, workflow governance, forecasting, revenue planning, reporting, dashboards, data reconciliation, and data governance. Partners cross-functionally with Sales, Finance, Legal, Customer Success, and Operations to improve processes, systems, controls, and automation across the revenue lifecycle.

Executes specialized deposit operations, including client implementation setup, maintenance requests, teller work, quality reviews, escrow sub-accounting, and ongoing client support. Collaborates with relationship managers, sales, wire, treasury, ACH, loan operations, capital markets, and compliance teams. Assists with employee training, maintains service levels, researches non-standard transactions, and supports deposit products such as checking, money markets, CDs, and CDARS/ICS.

Owns OpenFX’s US banking and licensing operationalization programs, including sponsor-bank and partner onboarding, due diligence, commercial agreements, launch readiness, flow-of-funds design, transaction-monitoring controls, ledger and reconciliation requirements, and integration coordination. Manages partner performance, scorecards, contracts, and rate cards while leading cross-functional initiatives across Legal, Compliance, Finance, Operations, Product, and Engineering. Provides executive decision support and ensures programs launch successfully.

Oversee regional service delivery and customer operations across multiple states. Lead, coach, and develop teams; monitor KPIs; improve processes; allocate labor, budgets, and resources; resolve escalations; and coordinate with Sales, Service, Finance, and other regional leaders. The role supports continuous improvement, operational excellence, and company initiatives in a multi-site telecommunications environment. It is remote but requires travel as needed throughout the Mid-Atlantic region.