Top Senior Operations Jobs

Coordinates daily IT operations, incident triage, outage recovery, service restoration, technical team mobilization, stakeholder communications, incident documentation, root-cause analysis, and corrective-action tracking. Integrates response activities with ITSM processes, maintains outage timelines and records, supports monitoring and reporting, and participates in response exercises and process improvements. This is an on-site role supporting a 24/7/365 government IT environment and requiring active Secret clearance.

Leads business operations for Cisco’s Data Center and Internet Infrastructure organization. Responsibilities include managing operational cadences, tracking strategic priorities, improving employee onboarding and internship programs, advancing AI adoption, coordinating executive communications, documenting customer wins, and leading complex cross-functional initiatives. The role requires high-tech business operations or program management experience, strong communication skills, Microsoft Office proficiency, and experience with AI productivity platforms.

Configure and operationally support psychometric assessments on a cloud-based platform. Responsibilities include setting up assessment links, reports, scoring rules, content, and custom exercises; performing quality checks; incorporating approved changes; coordinating project timelines and deliverables; documenting processes; and supporting workflow improvements using AI tools.

Lead high-priority cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities; plan and execute projects; research markets and opportunities; identify operational problems and implement practical solutions to deliver measurable business outcomes.

Manage inventory, assessment, cleaning, restoration, and return of contents damaged by disasters. Oversee restoration plans, quality control, documentation, client communication, team coordination, safety, and training to ensure timely, high-quality service.

Provides technical and operational support for the Navy High Performance Computing Program. Manages access for approximately 500 scientific and engineering users, administers accounts, tracks and allocates CPU hours, verifies security clearances, ensures compliance across classified and unclassified environments, and maintains usage and authorization records.

Oversee Office Managers and Administrative Assistants supporting Strategic Systems Programs at Washington Navy Yard and NOTU. Manage staffing coverage, onboarding, training, performance issues, contract reporting, transitions, travel arrangements, security procedures, correspondence, records, calendars, meetings, and administrative operations. The role is fully on-site and requires coordination across branches, adherence to Navy and DoD procedures, and support for executive-level personnel.

Provides executive and departmental administrative support, including calendar management, meeting coordination, document preparation, correspondence, records management, travel arrangements, expenses, purchasing, deadline tracking, and communications. The role also supports projects and events, maintains confidentiality, improves office processes, and responsibly uses generative AI to draft, summarize, research, analyze, automate, and organize administrative work.

Own Daptic’s revenue operations function, including CRM and GTM systems, data quality, quote-to-cash processes, billing, procurement portals, reporting, forecasting, planning, territory and quota models, and commission administration. Partner closely with Sales, Growth, Finance, and leadership to improve pipeline visibility, revenue processes, and operational efficiency while building the function from the ground up.

Own cross-functional company initiatives from scoping through execution, translate ambiguous goals into measurable plans, and support leadership decision-making through research, analysis, proposals, KPIs, dashboards, and reporting. Run planning cycles, business reviews, and board preparation while identifying operational gaps and building processes and tooling. The role also supports office expansion, vendor negotiations, finance, and executive priorities in a fast-paced startup environment.

Leads account operations and supervises staff to ensure service agreements meet company standards. Oversees client communication, service responsiveness, profitability, budgets, purchasing, expenses, revenue reporting, and issue escalation. The role requires on-site presence, warehouse and freight inspection, and collaboration with managers and clients. Candidates need a high school diploma or GED, at least five years of related experience, four years of industry experience, and three years of supervisory experience.

Leads account operations and supervises staff to ensure service agreements meet company standards. Oversees client communications, service responsiveness, profitability, budgets, purchasing, revenue, expenses, and operational reporting. Requires on-site presence, warehouse freight inspections, and coordination with managers and clients. The role requires at least five years of related experience, four years of industry experience, and three years of supervisory experience.

Own business operations and strategy initiatives supporting Wayground’s U.S. K-12 growth. Responsibilities include building the GTM operating system, setting KPIs and OKRs, leading strategic planning, managing resource allocation, developing financial models and forecasts, establishing P&L accountability, and delivering ad hoc analysis for commercial leadership.

Build and lead the organization’s revenue operations function, establishing forecasting, CRM strategy, reporting infrastructure, and revenue lifecycle processes. Partner with Marketing, Sales, and Client Success leadership to improve pipeline management, customer lifecycle design, renewals, retention, and tool adoption. Manage and develop a growing Revenue Operations team while driving cross-functional collaboration and translating data into actionable insights.

Own mobile in-app integration onboarding and health, resolve complex technical escalations across platforms, APIs, reporting systems, and SDKs, and use SQL, Excel, and AI tools to analyze data, automate workflows, identify recurring issues, and improve operational efficiency. Partner cross-functionally with Account Management, Product, and Engineering while communicating root causes and driving resolutions.

Supports Venue Operations at the Las Vegas Sphere by designing workflows, maintaining operational playbooks, analyzing business and guest data, developing dashboards and KPIs, and improving food and beverage, merchandise, ingress, and guest services. The role partners cross-functionally to resolve operational issues, standardize processes, monitor performance, and enhance customer experiences.

Lead Hebbia’s business operations as a team of one, overseeing board preparation, company planning, pricing and consumption economics, GTM analytics, and resource allocation. Build financial and customer-unit-economic analyses, guide pricing and deal decisions, coordinate planning and QBRs, and turn executive recommendations into operating changes. Partner closely with Finance, Product, Engineering, Sales, and Marketing while influencing strategic investments, margins, headcount, and commercial policies.

Build and lead Harmony’s revenue operations function across Sales, Marketing, Customer Success, and Deal Desk. Own Salesforce architecture, GTM systems, forecasting, pipeline management, territory and compensation planning, marketing attribution, customer health reporting, deal workflows, executive reporting, and AI-powered automation. Establish reliable data standards, integrations, dashboards, and processes while partnering with executive leadership to improve revenue performance and operational efficiency.

Leads and builds the revenue operations function, including Salesforce architecture, lead routing, quote-to-cash workflows, forecasting, pipeline management, revenue reporting, and billing integration. Partners with Sales, Customer Success, Implementation, and Finance to streamline the full deal lifecycle. Manages a team and vendors while establishing scalable processes for a growing medical technology company.

Leads revenue strategy, sales operations, forecasting, pricing, monetization, and process optimization. Owns Salesforce, sales tools, AI platforms, workflow automation, reporting, and KPIs. Manages B2B and B2C support teams plus revenue strategists and analysts, while partnering cross-functionally with Revenue, Engineering, Marketing, and other leaders. Builds high-performing teams and drives strategic and operational initiatives in a fast-paced environment.

Leads the Advisory Support Coordinator team, oversees service quality, develops SOPs, drives process improvement, and manages cross-functional operational initiatives. Partners with firm functions and Advisory leaders on technology implementation, acquisitions, new offerings, engagement processes, and organizational changes. Recommends scalable improvements that reduce administrative complexity and enable professionals to focus on client service.

Leads daily operations across residential HVAC, plumbing, and electrical service and installation departments. Oversees staffing, scheduling, financial performance, KPIs, field execution, customer experience, safety, compliance, process improvement, fleet, warehouse, and employee development. Partners with department leaders to resolve operational issues, improve profitability, maintain accountability, and ensure consistent service delivery. The role requires local travel between company locations and jobsites, with occasional early morning, evening, or weekend availability.

Lead Teal’s Product Operations function by managing the team, standardizing customer implementation and onboarding, coordinating eUICC provisioning, configuring billing in the BSS, and building scalable processes and tools. Partner with Product, Engineering, Finance, Sales, and Customer Success to reduce launch friction, improve operational reliability, ensure accurate billing, and deliver executive dashboards and recommendations. The role requires telecommunications or SaaS operations expertise, team leadership, analytical skills, and familiarity with connectivity, IoT, and telecom systems.

Oversee client portfolio events including account onboarding, terminations, in-kind transfers, and portfolio modifications. Coordinate with internal teams, clients, banks, and transition managers to execute client solutions, improve workflows, mitigate risks, and enhance operational efficiency. Document project phases, prepare management reports, and support portfolio lifecycle decisions across investment operations.

Manage daily operations for a master-planned community, including resident services, governance, compliance, maintenance coordination, vendor relationships, asset management, budgeting, financial reporting, and operational projects. Support community boards and stakeholders, coordinate inspections and covenant enforcement, resolve resident concerns, monitor contractors, and partner with leadership on planning and process improvements.