Top Senior Operations Jobs

Supervises office staff, manages administrative and operational workflows, maintains compliance records, oversees facility needs, reviews performance, supports budgeting and billing, resolves escalated financial or operational issues, and implements policies and procedures. The role also assists division leadership, coaches employees, manages staffing coverage, and may require travel by car, air, or other transportation.

Leads a distributed production support team responsible for the stability, monitoring, incident resolution, change governance, and operational readiness of customer-facing financial platforms. Oversees ServiceNow queues, ITIL incident and problem management, releases, disaster recovery exercises, executive communications, operational reporting, and continuous improvement. Manages team development, knowledge transfer, cross-functional partnerships, and support coverage while ensuring audit-ready documentation and reliable Level 2/3 application support.

Leads operations support, business systems, process governance, technology implementations, change management, data governance, reporting, and training. Translates executive priorities into roadmaps, oversees system adoption and operational initiatives, supervises support and training personnel, and builds scalable infrastructure for property management operations. The role is primarily office-based with property visits, weekend or after-hours availability, and frequent overnight travel.

Leads the Revenue Operations function, owning sales forecasting, funnel governance, KPI reporting, regional consolidation, and demand-planning coordination. Manages four analysts across compensation, systems, BI, and pricing; ensures Salesforce and Oracle data integrity; partners with Sales, Finance, IT, and Operations; and presents forecast insights to executive leadership. The role also establishes standardized processes, develops the distributed team, supports territory and quota planning, and drives scalable commercial systems and analytics.

Leads the regional Operations Steering Support function, managing team performance, workload planning, operational data governance, reporting, analytics, cost control, and supplier oversight. Maintains master data, dashboards, contracts, tariffs, and vendor information while coordinating with Operations, Procurement, Finance, and regional teams. Provides cost analysis, supplier performance insights, management recommendations, and continuous process improvements to improve efficiency, data quality, operational resilience, and decision-making.

Leads investor services and transfer agency operations for moderately complex clients. Responsibilities include client onboarding, account conversions, operational metrics, process oversight, risk controls, issue resolution, process improvement, business requirements, testing, and cross-functional projects. The role also supports client engagements, analyzes operational data, and mentors less experienced team members.

Oversee transfer agency operations for moderately complex clients, including onboarding, conversions, operational metrics, risk controls, process improvements, and escalated issue resolution. Lead projects and business initiatives, collaborate with technology and business teams on requirements and testing, analyze operational data, support client engagements, and guide less experienced staff.

Oversee transfer agency operations, client onboarding, account conversions, operational metrics, controls, risk mitigation, and process improvements. Lead projects and business initiatives, develop requirements with technology teams, support testing, resolve escalated issues, engage clients, analyze operational data, and guide junior team members.

Leads internal IT support and infrastructure operations, managing help desk personnel, service delivery, asset lifecycles, onboarding, Microsoft 365 and Entra ID, Intune, AWS resources, Atlassian tools, backups, disaster recovery, access governance, compliance support, vendors, and budgets. The role combines hands-on technical administration, cloud and endpoint optimization, security governance, process improvement, documentation, and team leadership.

Supports Data and Technology Solutions leadership through risk and audit tracking, capacity planning, operational dashboards, governance routines, leadership meetings, goal tracking, communications, change initiatives, talent programs, and community engagement. The role provides structure, coordination, facilitation, and follow-through across strategic, operational, and tactical priorities while maintaining SharePoint content and management tools.

Leads cardholder dispute operations, including investigation, chargeback processing, representment, arbitration, and recoveries. Manages managers, associates, and quality analysts while improving processes, workflows, automation, and operational efficiency. Uses performance metrics to report results, minimizes fraud-related losses, ensures regulatory compliance, develops employees, and partners with Fraud, Data Analytics, Product, clients, and sponsor banks.

Build and scale renewal operations for a high-volume down-market segment. Own renewal data, reporting, forecasting, pacing models, workflows, systems configuration, partner portal processes, and recurring operating cadences. Translate CRM data into executive insights, establish leading indicators, improve data quality, and coordinate with Revenue Operations, Customer Operations, IT, and cross-functional stakeholders to automate and optimize renewal processes.

Leads global client operations for FOX Entertainment Global sales, ensuring accurate and timely delivery of contracted media, marketing, legal, and related materials. Manages client onboarding, delivery tracking, revenue recognition, issue resolution, and cross-functional coordination with Sales, Finance, Legal, Business Affairs, Rights Management, Mastering, and external vendors. Supervises US and UK team members while managing a portfolio of global clients and maintaining high service standards.

Owns scholarship application portals, scholar CRM, eligibility requirements, payment workflows, lifecycle operations, communications campaigns, and program event infrastructure. Maintains data integrity, security, reporting, and privacy while collaborating with scholarship and scholar-program teams. Leads system improvements, requirement-completion outreach through email and SMS, and AI adoption to scale reliable operations for thousands of students.

Leads fundraising technology and development operations, overseeing donor databases, data integrity, reporting, analytics, gift processing, integrations, vendors, and compliance. Builds dashboards, forecasts, and technology roadmaps; pilots responsible AI solutions; supports campaigns and events; improves workflows; and trains staff. The role partners across Development, Finance, Marketing, Programs, and Technology while supervising one associate-level employee.

Leads operations support, business systems, process governance, technology implementations, change management, training, reporting, and data governance. Supervises systems, transitions, training, and support teams while translating executive priorities into scalable roadmaps and operational improvements. The role is primarily office-based, includes property visits, and requires frequent overnight travel.

Leads account operations, ensuring service agreements meet client standards while maximizing profitability. Oversees staffing schedules, budgets, purchasing, expenses, financial reporting, employee training, and performance development. Maintains effective client and internal communications, manages operational demands, and inspects freight within warehouse operations.

Leads Oracle manufacturing, inventory, and planning application operations for the US timezone. Manages vendor support teams, resolves production issues, oversees change control and patch testing, tracks service metrics and SLAs, reduces recurring incidents, ensures SOX and controllership compliance, and coordinates with business, IT, security, and cross-functional stakeholders. Serves as the ERP domain expert, escalation point, and operational excellence leader while supporting implementation initiatives and coaching support personnel.

The Director of Revenue Operations partners with the CRO to orchestrate the B2B SaaS go-to-market engine. Responsibilities include owning forecasting and pipeline intelligence, running executive operating cadences, coordinating cross-functional execution, managing Salesforce and revenue systems, building AI-enabled automations, improving data integrity and productivity, and leading Marketing Operations and Sales Development technical resources.

Senior strategic operations leader partnering with the CEO to translate company strategy into execution. The role leads cross-functional initiatives, operating cadence, organizational planning, accountability, process improvement, and executive decision support. It manages people, analyzes business and financial data, builds scalable operating infrastructure, supports leadership hiring and strategy sessions, and identifies opportunities to improve efficiency through technology and AI.

Leads the end-to-end custom jewelry design operating model, including customer intake, CAD, production, quality control, repairs, training, and documentation. Serves as the senior technical authority, establishes jewelry construction and quality standards, develops team capability, coordinates internal and external partners, and drives process improvements. Owns custom design performance metrics, strategic projects, AI-assisted design tools, and revenue-growth initiatives across stores and digital channels.

Lead the Sales Operations pillar within Revenue Operations, owning sales processes, territories, lead and account routing, forecasting, pipeline inspection, CPQ, deal desk, compensation, and UAT. Partner with Finance, FP&A, BizApps, GTM Technology, and sales leadership while presenting insights to executives. Manage and develop operations staff, improve process consistency, and guide the transition of additional revenue functions into Rev Ops.

Manage client subscription and redemption activity across investment products. Review and communicate cash flow instructions, coordinate with portfolio management, trading, fund administrators, and operations teams, investigate exceptions, maintain controls and procedures, and support workflow improvements, automation, product launches, and operational change initiatives. Serve as a key operational contact for clients and service providers while ensuring accurate, timely execution and strong client service.

Leads daily HVAC service and installation operations, including technician and supervisor management, scheduling, staffing, workload forecasting, inventory, warehouse activities, safety, and installation coordination. Drives customer satisfaction, monitors performance metrics, supports recruiting and employee development, resolves operational issues, and partners with leadership on strategy and company initiatives.

Design realistic, multi-step business operations benchmark tasks from real workflows. Create supporting materials such as spreadsheets, system exports, process documents, and operational reports. Define objective grading criteria, identify ambiguous or ungradable tasks, and deliver approved work on schedule. Requires hands-on operations, reporting, process design, or workflow management experience, plus strong Excel and English skills.