Account Operations Supervisor

Posted 2 Days Ago
Be an Early Applicant
Columbus, OH, USA
In-Office
100K-100K Annually
Senior level
Logistics
The Role
Leads account operations and supervises staff to ensure service agreements meet company standards. Oversees client communication, service responsiveness, profitability, budgets, purchasing, expenses, revenue reporting, and issue escalation. The role requires on-site presence, warehouse and freight inspection, and collaboration with managers and clients. Candidates need a high school diploma or GED, at least five years of related experience, four years of industry experience, and three years of supervisory experience.
Summary Generated by Built In

Essential Job Functions

  • Lead and manage operations for account to ensure that the operations staff executes service agreements at, or above the Company's standards
  • Maximize profitability through superior service, effective and prompt communications and follow-up on all pending matters with the manager as well as client as needed
  • Review revenue and expenses to budget constraints and escalate issues as the need arises
  • Provide excellent service and responsiveness to client
  • Monitor the financial aspects of the assigned account (purchasing, budget preparation and review, reporting and expenses).

Other Skills & Abilities

  • Intermediate proficiency in Microsoft Office, internet, web based and job specific software applications

Physical Requirements

  • Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
  • Sitting for extended periods of time
  • Vision abilities required by this job include close vision and the ability to adjust focus
  • Walking within the warehouse and inspecting freight
  • This job requires presence on-site at the assigned work location

 Education & Experience

  • High school diploma or GED Required, Bachelor's degree preferred
  • Minimum five years of related experience required
  • Minimum four years of industry experience required 
  • Minimum three years of supervisory experience required

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

  • Quarterly Incentive Plan
  • 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
  • Excellent Medical, Dental and Vision benefits
  • Tuition Reimbursement for education related to your job
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
  • Employee Discounts
  • Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: http://www.dhs.gov/e-verify 

Company benefits are contingent upon meeting eligibility requirements and plan conditions.



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • High school diploma or GED
  • Minimum five years of related experience
  • Minimum four years of industry experience
  • Minimum three years of supervisory experience
  • Bachelor's degree
  • Intermediate proficiency in Microsoft Office, internet, web-based, and job-specific software applications
  • Ability to work on-site at the assigned location
  • Ability to pass pre-employment substance abuse testing
  • Ability to successfully pass an E-Verify check
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The Company
HQ: Houston, TX
1,909 Employees
Year Founded: 2008

What We Do

Crane Worldwide Logistics provides top-class logistics solutions. Whether you're looking for Supply Chain Management, Freight Forwarding, Air Freight, Ocean Freight (FCL & LCL), Rail Freight, Trucking, Shipping, Warehousing, or Customs Brokerage, we are your nearby 3PL provider. Get a freight quote today.

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