Top Senior Operations Jobs

Manages day-to-day business operations for a manufacturing facility, including office administration, facility logistics, cross-functional coordination, vendor and budget management, process improvement, SOP development, reporting, and operational projects. Supports site leadership and corporate business operations while ensuring policy adherence, business continuity, efficient execution, and a professional workplace.

Provides executive leadership and operational support across strategic planning, policy development, quality management, financial and business planning, regulatory compliance, workforce support, communications, and service delivery. Oversees assigned programs and staff, monitors performance and budgets, supports Board reporting, conducts site visits, and advances the organization’s mission serving individuals with disabilities.

Leads operations across Minnesota, North Dakota, and South Dakota, including facilities, procurement, information systems, office management, safety, vendors, and workplace experience. Oversees staff, employee engagement, onboarding, events, change management, cross-functional partnerships, and operational improvement projects. The role requires regular weekly presence in the Minneapolis office and supports inclusive, collaborative workplace culture and effective chapter operations.

Own the operational backbone for Professional Services delivery, including Rocketlane PSA administration, staffing and capacity planning, partner subcontracting, program intake, dashboards, utilization reporting, and delivery insights. Coordinate cross-functional workflows across Services, Customer Success, Finance, Sales, and Partners while improving process consistency, data quality, forecast accuracy, and scalable operating rhythms.

Lead daily operations for a high-performance automotive testing laboratory. Manage technical personnel, staffing, scheduling, equipment utilization, customer programs, safety, quality, capacity, and operational performance. Improve throughput and profitability through process optimization and continuous improvement, while supporting capital planning and laboratory expansion. Coordinate with engineering, project management, business development, customers, suppliers, and senior leadership across complex automotive testing programs.

Leads creative operations and business enablement for the Brand organization. Designs and improves operating models, workflows, governance, RACI structures, engagement models, and enablement materials. Partners with stakeholders, technology teams, procurement, legal, compliance, and vendors to evaluate and implement tools, including AI and automation. Analyzes capability gaps, coordinates pilots and adoption, and drives continuous improvement across creative processes.

Leads Parts and Service operations across a defined regional group of locations. Coaches Parts and Service Managers, drives revenue, margin, efficiency, customer satisfaction, staffing, training, performance metrics, safety, facility management, and fleet management. Ensures execution of aftermarket strategies and alignment with organizational financial and operational objectives.

Own the Central region’s revenue operating system, including regional planning, account segmentation, pipeline plays, sales cadence, signal workflows, automation, and field programs. Partner cross-functionally with Sales, Marketing, Product Marketing, and technical teams to convert account intelligence, intent, competitive activity, events, and product signals into measurable pipeline. Build and optimize HubSpot workflows, run growth experiments, and use AI and analytics to improve execution.

Own the West region’s revenue operating system, including account strategy, pipeline planning, coordinated growth plays, signal workflows, CRM automation, field programs, and performance measurement. Partner cross-functionally with Sales, Marketing, Product Marketing, and GTM Engineering to turn account intelligence, intent, competitive activity, events, and product signals into pipeline. Build scalable processes, run experiments, improve routing and nurture systems, and use AI automation to increase operating efficiency.

Supervise the dividends operations team, oversee corporate action processing, reconciliations, notifications, workflow, training, and service standards. The role assigns work, reviews performance and timekeeping, supports staffing decisions, troubleshoots escalations, and acts as a subject matter expert. It also leads operational projects, writes business requirements, recommends process improvements, and makes team decisions in the department manager’s absence.

Leads legal operations and eDiscovery strategy, governance, systems, workflows, and service delivery. Oversees Exterro and CounselLink administration, legal holds, discovery processes, litigation support, legal technology, vendors, legal spend reporting, dashboards, and responsible AI adoption. Partners with attorneys, technology teams, business stakeholders, outside counsel, and vendors to improve efficiency, defensibility, system adoption, and operational performance.

Provides operational guidance, mentoring, quality support, and training assistance for junior staff and outsourced teams. Reviews errors, responds to audits, identifies process and workflow improvements, escalates operational issues, and develops educational communications. Partners with business units and stakeholders on learning solutions, gap analyses, system testing, cross-training, staffing adjustments, and service-level goals. Requires health insurance operations and claims processing experience, healthcare industry knowledge, and strong analytical, organizational, interpersonal, and presentation skills.

Leads enterprise mainframe scheduling strategy, coordinates application, systems, and operations teams, manages SLAs and job exceptions, supports release and change management, drives batch-process improvements, and mentors scheduling and operations staff. The role requires JCL proficiency, enterprise scheduling-tool experience, and leadership of major cutover or batch redesign projects.

Oversee the Bank’s deposit operations, including ACH and wire processing, electronic banking, treasury support, card disputes, fraud exceptions, and fintech fund flows. Manage staff, ensure regulatory and policy compliance, coordinate audits, maintain financial accuracy through deposit applications and GL mapping, and improve operational processes. The role also handles escalations, product implementation support, and coordination with Treasury, Accounting, Risk, Compliance, and external auditors.

Serve as the CEO’s operational right hand, managing calendars and inboxes, preparing dashboards and financial summaries, maintaining SOPs, improving processes, coordinating teams, and resolving cross-functional issues. The role has decision-making authority over tools, timelines, request triage, and calendar conflicts while escalating major financial, commercial, and strategic commitments.

Leads the creation of a national Revenue Operations function, including HubSpot CRM strategy and rollout for 200+ sales employees across 40+ regions. Establishes scalable sales processes, reporting and KPI frameworks, territory management, data workflows, and performance management. Partners with sales, finance, data, marketing, and HR leaders while building and managing a high-performing RevOps team. Drives CRM adoption, analytics enablement, field training, data issue resolution, and cross-functional operational change.

Leads a multi-location managed services organization responsible for service desk delivery, endpoint management, patching, monitoring, and 24/7 customer support. The role drives service-level performance, standardization, automation, AI adoption, process improvement, customer satisfaction, and operational scalability. It partners with infrastructure, platform, sales, and solution teams to support service growth, customer retention, and expansion while developing managers and future leaders.

Owns the architecture, processes, systems, data governance, and reporting connecting Revenue, Marketing, Professional Services, Finance, and Product. The role improves funnel measurement from lead to cash and expansion, forecast accuracy, data integrity, reporting speed, and cross-functional GTM alignment. It partners with GTM Systems to design scalable automation and AI-enabled solutions while governing shared data definitions and supporting pipeline, forecast, and productivity analysis.

Manages comprehensive parking operations across on-street meters, garages, lots, enforcement, permits, maintenance, revenue controls, and special events. Leads supervisors and frontline staff, oversees parking technology and third-party contracts, manages budgets and capital projects, ensures safety and compliance, and reports operational performance. Requires extensive parking or facility operations experience, staff supervision, customer-service leadership, and coordination with public agencies, businesses, contractors, and the community.

Leads the Business Operations function, driving productivity, efficiency, process improvement, technology-enabled transformation, governance, and data-driven performance measurement. Partners with executives and senior stakeholders to prioritize enterprise initiatives, allocate resources, resolve implementation issues, and improve operational effectiveness across business and regional levels.

Supervises teams of underwriters, account managers, and placement specialists supporting professional liability and commercial insurance policies. Drives performance against KPIs and service levels, provides coaching and training, improves workflows and processes, ensures regulatory and policy compliance, and collaborates with internal teams, carriers, vendors, brokers, and customers. Manages performance evaluations, employee development, talent retention, and operational efficiency initiatives across multiple locations and business lines.

Lead a team to define, prioritize, and deliver mortgage servicing capabilities. Own BRDs, validate report logic, manage cross-functional initiatives, support UAT/implementation, drive process improvements, ensure regulatory and control compliance, and present status to senior leaders.

Serves as a strategic advisor and execution partner to the President, CEO, and Executive Team. Leads enterprise-wide strategic initiatives, cross-functional projects, executive and board coordination, organizational priority tracking, stakeholder engagement, presentations, analysis, and change communication. Facilitates meetings, monitors commitments and risks, prepares executive materials, and advances organizational goals through collaboration, accountability, and influence without direct supervisory authority.

Leads regional revenue operations to drive predictable growth across sales, marketing, and customer success. Responsibilities include go-to-market planning, forecasting, territory and pipeline governance, process improvement, performance reporting, financial analysis, sales discipline, change management, and executive decision support. The role also builds and develops the regional Revenue Operations team and improves adoption of systems, tools, and scalable operating practices.

Own Crosby’s revenue operations systems, forecasting, reporting, CRM workflows, pipeline reviews, capacity planning, sales compensation, and client lifecycle analytics. Connect commercial commitments, usage, billing, and revenue while improving conversion, onboarding, expansion, data quality, and automation. Partner with Sales, Finance, Growth, Legal Operations, and leadership to establish scalable processes and provide trusted insights for growth decisions.