Top Senior Operations Jobs

Leads revenue operations across Sales, Marketing, Customer Success, and Finance. Responsibilities include forecasting, pipeline tracking, CRM administration, reporting, workflow automation, data integrity, process documentation, and cross-functional RevOps initiatives. The role supports lead-to-cash optimization, onboarding, billing, contract workflows, and leadership reporting while improving operational efficiency and visibility.

Leads revenue operations across Sales and Advisor Services, managing commercial processes, CRM strategy, routing, funnel intelligence, automation, enablement, and vendor partnerships. The role improves qualification, conversion, advisor support, reporting, data quality, and operational scalability through process redesign, AI, self-service, and workflow automation. It partners cross-functionally with Sales, Product, Engineering, Data, and external agencies to implement and optimize revenue infrastructure.

Leads onsite environmental and waste management operations across customer locations. Oversees hazardous waste, air, and water programs; employee safety and performance; equipment and labor utilization; regulatory compliance; operational and financial KPIs; budgeting and P&L analysis. Manages customer and internal stakeholder relationships, develops processes, provides reporting to leadership, and coaches onsite personnel while supporting continuous improvement, succession planning, and program profitability.

Manage systems, data integrity, protocols, quality assurance, reporting, and payment tracking across mass tort settlement programs. Coordinate claims intake, system synchronization, lien and QSF data, vendor and plaintiff counsel communications, and requirements with technology teams. Standardize processes, administer database workflows, conduct recurring validation and exception reporting, support acceptance testing, and train settlement staff while working under attorney supervision.

Manages operations for mass tort settlement programs, overseeing case and claim data, intake, reporting, quality assurance, system administration, payment tracking, lien and QSF coordination, and cross-platform reconciliation. Develops standardized procedures, translates business needs into technology requirements, supports vendor implementations and testing, trains settlement teams, and ensures records are accurate, complete, and audit ready while working under attorney supervision.

Manages systems, protocols, data integrity, quality assurance, reporting, and financial tracking for mass tort settlement operations. Standardizes intake and claim workflows across teams, synchronizes data between firm systems and settlement administrators, defines technology requirements, supports testing, coordinates lien and QSF information, and trains staff. The role also manages high-volume claims data, reconciles discrepancies, and provides administrative and technical support to attorneys and external stakeholders.

Oversee daily operations, field service teams, project execution, budgets, local P&L, billing, safety, quality, compliance, equipment, and process improvement. Lead department managers and project personnel, monitor KPIs, manage resources and costs, support strategic initiatives, and ensure timely, efficient, and profitable project delivery. Regular travel to project sites and flexibility beyond standard business hours are required.

Leads the team responsible for post-launch health, maintenance, quality, and performance of customer operations automations, including Sierra. Owns operational readiness, monitoring, testing, issue resolution, change management, and retirement. Establishes AI evaluation and human-review systems, analyzes performance data, prioritizes improvements, and coordinates with continuous improvement and AI operations teams to deliver reliable, measurable customer and business outcomes.

Leads product operations across multiple product lines by establishing governance, operating cadences, dashboards, metrics, and decision-support processes. Partners with product, engineering, finance, operations, marketing, sales, and channel teams on forecasting, lifecycle management, launches, commercial execution, and portfolio performance. Drives continuous improvement through Kaizen, visual management, structured problem solving, value stream mapping, standard work, and accountability frameworks.

Leads operations across large multifamily property-management regions, overseeing regional and property teams, budgets, business planning, client relationships, growth strategy, KPIs, talent development, and escalated issue resolution. The role drives revenue growth, manages client reviews and RFP responses, supports new business development, advises clients on products and services, and collaborates with corporate leadership. Regular property and office visits are required, with travel up to 50%, including overnight travel.

Manages settlement operations across mass tort matters, including case and claims data, intake, quality assurance, reporting, payment tracking, lien and QSF coordination, and cross-platform data validation. Establishes standardized protocols, translates business needs into technology requirements, supports vendor implementations, trains staff, and coordinates with attorneys, paralegals, administrators, vendors, and plaintiff counsel.

Manages settlement operations across mass tort matters, including case and claim data, intake, reporting, quality assurance, payment tracking, lien resolution, and system synchronization. Standardizes protocols, documents workflows, defines technology requirements, coordinates with vendors and plaintiff firms, performs acceptance testing, and trains settlement teams. Maintains accurate, audit-ready records while supporting attorneys and coordinating multiple concurrent workstreams.

Manages settlement operations across mass tort matters, including case and claims data, intake, reporting, quality assurance, system synchronization, payment tracking, lien and QSF coordination, and process standardization. Serves as the subject matter expert for settlement platforms, translates business needs into technology requirements, supports vendor coordination and testing, trains staff, and maintains audit-ready records under attorney supervision.

Manage settlement operations across mass tort matters by standardizing intake, tracking, reporting, quality assurance, data synchronization, payment records, and system protocols. Serve as the subject matter expert for case management and settlement platforms, translate practice needs into technology requirements, coordinate with vendors and external parties, validate claims data, and train settlement teams under attorney supervision.

Manages settlement operations across mass tort matters, including case and claims data, intake, reporting, quality assurance, system synchronization, payment tracking, lien resolution, and QSF coordination. Establishes standardized protocols, translates business needs into technology requirements, supports platform testing, trains staff, and coordinates with attorneys, settlement administrators, vendors, and plaintiff counsel. Maintains accurate, audit-ready records while resolving discrepancies across legal and claims systems.

Leads business management for Merchant Services Fraud, including executive reporting, KPI/KRI governance, OKRs, budget and capacity tracking, strategic investment oversight, and cross-functional execution. Develops data-driven insights, improves operating models and tooling, manages operational risk and resiliency activities, and maintains governance repositories. Partners with Finance, Technology, Operations, Legal, and Compliance to resolve blockers, improve efficiency, and support fraud prevention outcomes.

Supports investment management operations and client service, including account onboarding, documentation, asset and fund movement, client and custodian coordination, reconciliations, reporting, compliance support, workflow improvements, systems implementation, and special projects. The role requires strong attention to detail, analytical ability, communication skills, and collaboration with clients, senior management, and internal teams.

Provides senior operational and administrative leadership for the Masor School and its doctoral programs. Oversees academic policies, student lifecycle processes, advising, dissertation administration, faculty coordination, scheduling, assessment, accreditation support, reporting, budgets, and cross-functional university collaboration. The role leads process improvement and strategic implementation while teaching up to three courses annually and participating in dissertation committees.

Coordinates daily operations for Harvard Innovation Labs, with primary responsibility for event planning and execution, operational systems, facilities coordination, vendor and stakeholder management, financial tracking, and community engagement. Develops procedures, improves workflows, coordinates event logistics, supports space readiness, manages vendors, tracks expenses, and contributes to staff onboarding, recruitment coordination, surveys, and team engagement.

The Senior Specialist will optimize revenue operations across the client lifecycle, supporting sales growth, renewals, retention, reporting, and cross-functional process improvement. Responsibilities include maintaining revenue data, designing workflows, mapping processes, gathering business requirements, improving system integrations and automation, developing KPIs and executive dashboards, and ensuring data integrity across NetSuite, HubSpot, ConnectWise, and Power BI. The role partners with leadership and technical administrators to scale revenue processes and improve operational effectiveness.

Oversee branch installation operations, including profitability, pipeline management, inventory, expenses, staffing, production efficiency, customer experience, and employee development. The manager will create operational plans, manage branch financials and budgets, recruit and lead employees, resolve process issues, implement best practices, and maintain customer service standards. The role requires significant service-industry and leadership experience, P&L management, and familiarity with installation operations, CRMs, Microsoft Office, and applicable construction practices.

Leads operations across funeral home and cemetery locations, partnering with Managing Partners to drive financial performance, revenue growth, profitability, customer satisfaction, compliance, and operational excellence. Responsibilities include leadership development, succession planning, staffing, employee relations, business reviews, performance analysis, pricing recommendations, capital investment prioritization, and execution of strategic priorities. The role requires extensive travel and collaboration with Finance, Human Resources, Legal, and regional business leaders.

Supervises Workday production operations, including configuration, troubleshooting, support intake, prioritization, testing, documentation, release planning, vendor coordination, and escalation management. Maintains issue backlogs, operational reporting, production-readiness controls, and support procedures. Coordinates cross-functional stakeholders, assigns work, supports knowledge transfer, and drives continuous improvement across Workday processes and production support.

Leads debit card operations, including card maintenance, disputes, fraud monitoring, chargebacks, digital wallet tokenization, reconciliations, customer support, and regulatory compliance. Serves as the subject matter expert, supports workflow oversight, trains team members, resolves complex issues, maintains audit documentation, and collaborates with finance and internal departments to ensure accurate and efficient operations.

Own complex, urgent hiring requests for US-based and specialized talent from intake through start date. Set hiring timelines, manage risks and escalations, coordinate sourcing, assessment, operations, and onboarding teams, and improve hiring funnels and playbooks. Track hiring metrics, provide leadership reporting, collaborate with product and engineering on matching and assessment tools, and coach teammates. The role is onsite in San Francisco or Palo Alto and requires occasional travel.