Top Senior Operations Jobs

Leads Lam Research’s global spares customer service organization, driving operating-model design, process standardization, SAP-enabled transformation, automation, service performance, and customer experience improvements. Owns portfolio governance, prioritization, resource allocation, cross-functional alignment, and global service strategy. Builds scalable call-center and order-management operations while leading a globally distributed team and implementing B2B capabilities, contact-center integrations, self-service, and continuous improvement initiatives.

Leads global field service business operations, coordinating headquarters, regional teams, and overseas sites to ensure staffing, skills, funding, and operational readiness. Drives process improvement, workforce planning, risk mitigation, performance tracking, compliance, and cross-regional best-practice sharing. Advises leadership on initiative priorities and resource allocation while managing personnel and supporting global service strategy execution.

Analyzes business demand, forecasts headcount, monitors KPIs and forecast-versus-actual performance, and provides structured operational insights to management. Coordinates hiring execution, tracks post-hiring training and readiness, supports field service and operations teams, improves data quality, and identifies process improvements that enhance productivity, service delivery, and operational efficiency.

Leads high-severity incidents, chronic issues, and escalations across Global Spares operations. Coordinates cross-functional response teams, drives containment and root-cause analysis, implements corrective and preventive actions, and communicates progress to executives and stakeholders. Develops incident reports, dashboards, playbooks, and postmortems while improving operational stability, supply chain alignment, customer experience, and long-term process maturity.

The Director of Revenue Operations will build and lead the RevOps function, owning Salesforce, revenue systems, data governance, Snowflake, BI, and CPQ implementation. The role develops trusted reporting, executive dashboards, KPI updates, forecasting models, and funnel analysis across acquisition, pipeline, bookings, expansion, and retention. This strategic partner will advise Sales, Marketing, Finance, Product, and Customer Success while improving data quality, revenue performance, and cross-functional decision-making.

Manage and optimize legal department operations, including workflows, ticketing, contract administration, budgeting, metrics, vendor and outside counsel relationships, legal technology, knowledge management, and cross-functional projects. Support compliance initiatives, audits, risk management, and legal technology migrations while improving efficiency, scalability, and cost control.

Lead funeral home and cemetery operations in Fort Myers, Florida. Own business performance, profitability, regulatory compliance, team development, community relationships, and family experience. Recruit, coach, and hold employees accountable while driving growth, operational excellence, and sustainable results. Requires strong business acumen, financial and analytical skills, hands-on leadership, and proficiency with Microsoft Office.

Administers procurement, expense management, accounts payable, and purchasing card systems across multiple departments. Supports JAGGAER, SAP Concur, and Microsoft Dynamics 365 Business Central integrations; manages users, suppliers, workflows, and data accuracy. Provides training, investigates compliance issues, coordinates vendor onboarding and 1099 reporting, prepares operational dashboards, supports audits, and implements process improvements.

Administers procurement, expense management, accounts payable, and purchasing card systems. Supports users, manages permissions and workflows, monitors ERP integrations, troubleshoots synchronization issues, maintains vendor records, reviews compliance, supports 1099 reporting and audits, and develops reports and process improvements across multiple departments.

Leads Customer Operations for Gainsight’s AI-native service, building infrastructure to capture renewal roadblocks, prioritize improvements, and convert findings into SOP, workflow, and product requirements. Assesses customer CRM, CPQ, integrations, and data quality; optimizes renewal processes and system hygiene; tracks automation outcomes; and leads Customer Operations Managers. Partners cross-functionally with Product, Engineering, QA, Delivery, Sales Operations, and RevOps while developing AI-enabled operational capabilities.

Directs liquidity trade support operations for money market and liquidity products, partnering with traders, portfolio managers, technology, custodians, brokers, and global operations teams. Oversees trade capture, confirmations, settlement, cash readiness, reconciliations, collateral movements, exceptions, claims, and operational risk controls. Leads issue resolution, vendor oversight, metrics reporting, process improvements, technology enhancements, and control-strengthening initiatives while ensuring accurate and timely support in a high-volume market environment.

Leads forecasting, business intelligence, and go-to-market strategy for new product GMV and out-of-stock performance. Owns key business metrics, conducts complex analyses, develops strategic recommendations, and presents insights to leadership. Partners with Product, Revenue, Data Science, Sales, Marketing, and other teams on cross-functional initiatives, operational processes, and growth strategies.

Manage day-to-day contractor coordination and operational oversight for POTFF sites supporting USSOCOM. Oversee staffing continuity, credentialing, roster and labor-hour tracking, interview/onboarding support, risk mitigation, SOW compliance, and integration with Government components and PMO to ensure mission continuity and contract performance.

Owns the IT problem management process for government client outages. Leads root cause analysis, coordinates technical teams and stakeholders, develops preventive action plans, analyzes incident trends, documents findings, and monitors resolution effectiveness. The role also cross-trains in availability and change management while supporting desktop, server, network, telephony, and cloud services.

Leads enterprise IT operations across 28 engineering teams, overseeing service availability, reliability, performance, incident response, operational readiness, security compliance, audit preparation, and continuous improvement. Coordinates cross-team responses to outages, Priority One incidents, urgent initiatives, and emerging operational demands. Serves as a senior escalation point, removes organizational obstacles, prioritizes competing requirements, maintains operational reporting, and drives critical issues through resolution.

Leads HOPE’s workforce development program operations across Brooklyn and Bronx sites. Oversees senior staff, placement and retention outcomes, operating standards, data integrity, dashboards, employer partnerships, and funder reporting. Drives consistent processes across training tracks, coordinates corrective action, supports staff development, and represents the organization with partners and stakeholders. The role focuses on green economy workforce initiatives and requires extensive on-site work, including occasional evening and weekend hours.

Leads multi-site parking and hospitality operations across the Midwest, overseeing service quality, financial performance, cost control, safety, client satisfaction, business development, and team development. Manages regional managers and locations, reviews budgets and P&L results, supports hiring and talent development, implements company initiatives, and maintains compliance with safety and operational standards. The role requires site visits, frequent communication with leadership, and occasional travel for launches, audits, financial reviews, and corporate meetings.

Leads cross-functional operations across inventory, purchasing, production, sales, web sales, customer service, and logistics. Establishes KPIs, processes, SOPs, budgets, and accountability standards; oversees inventory accuracy, vendor coordination, safety compliance, profitability improvements, and operational scaling. Mentors department leaders and directs continuous-improvement initiatives in partnership with executives and project management.

Leads cross-functional operations across inventory, purchasing, production, sales, web sales, and customer service. Establishes KPIs, budgets, SOPs, accountability systems, and scalable workflows; oversees operational improvement initiatives, inventory accuracy, vendor coordination, workplace safety, profitability analysis, and leadership development. Partners with executives and department leaders to improve efficiency, service, cost control, and organizational growth.

Leads cross-functional operations spanning inventory, purchasing, production, sales, web sales, and customer service. Establishes KPIs, budgets, SOPs, accountability systems, and scalable workflows; improves efficiency, profitability, accuracy, and service. Oversees inventory and vendor coordination, supports safety compliance, mentors department leaders, analyzes operational performance, and directs continuous-improvement initiatives in partnership with executives and project leadership.

Coordinates IT operations monitoring, major-incident triage, outage recovery, service restoration, and communications. Mobilizes technical, vendor, and government teams during disruptions; maintains incident bridges, timelines, tickets, evidence, and status updates. Supports root-cause analysis, corrective actions, ITSM processes, response exercises, reporting, and continuous improvement. The role is fully on-site in North Chicago, supports 24/7/365 outage response, and requires an active Secret clearance.

Provides executive leadership across HOA operations, overseeing community association portfolios, operational leaders, client and Board relationships, financial performance, compliance, service quality, and organizational growth. The role develops operating strategies, budgets, performance standards, leadership pipelines, and corrective actions while supporting client retention, business development, technology adoption, risk management, and onboarding of new communities.

Leads strategic operations, cross-functional transformation, business intelligence, commercial strategy, customer lifecycle optimization, pricing, profitability, and acquisition integration. Develops strategic plans, improves processes and documentation, manages whitespace and cross-sell opportunities, supports revenue growth, and mentors the Strategy & Operations team.

Manage and optimize Qualio’s revenue technology stack, including Salesforce and related GTM tools. Build automations, integrations, and AI-enabled workflows; maintain data integrity; document and improve processes; create reports and dashboards; support forecasting; train revenue teams; and collaborate across Sales, Marketing, Finance, and Customer Success.

Owns Axion’s business operations function, including annual and quarterly strategic planning, company operating cadence, metrics, dashboards, business reviews, town halls, and board reporting. The role translates CEO strategy into departmental goals, identifies gaps and risks, leads cross-functional initiatives, and establishes scalable planning systems. It is a first BizOps hire with potential expansion into RevOps, strategy, or other departments.