Top Senior Tech Support Jobs

The role involves providing System Engineering and Technical Support for Zero Trust Implementation, with responsibilities including documentation, system configuration, and collaboration with various teams.

Lead and scale Tier 2 Technical Support, managing a team that resolves complex product issues, drives technical excellence, and partners with engineering to improve product reliability.

Lead technical support for customers, diagnose issues in LLM applications, work with engineering to resolve bugs, and mentor support engineers.

The Manager of Technical Support will oversee the technical support team, develop procedures, manage metrics, and drive customer service improvements.

The Sr Account Manager is responsible for revenue growth, building customer relationships, executing sales strategies, and providing technical support within the Paper Industry.

Lead technical support for new product introduction, providing troubleshooting for field service issues, developing service strategies, and managing product launches while ensuring serviceability and problem resolution.

Provide technical support to SVP and IEC members, ensuring their IT needs are met through effective communication and problem-solving related to hardware, software, and network issues.

Manage deployment support operations, leading a team in overnight incident response and ensuring deployment readiness while maintaining service quality and operational discipline.

As a Level II Technical Support Specialist, diagnose and resolve advanced hardware and software issues, support network infrastructure, manage device installations, and maintain comprehensive documentation while delivering excellent customer service.

The Technical Support Specialist provides troubleshooting support for Sensitech products, resolves customer issues, manages service cases, and collaborates with various teams to enhance product reliability.

Manage Tier-2 technical support team, handle complex customer issues, develop troubleshooting procedures, and collaborate with cross-functional teams to enhance support effectiveness.

The Technical Support Engineer will maintain semiconductor equipment, troubleshoot issues, provide technical support and training, and participate in product improvements.

The Technical Support Engineer, Associate provides operational and technical support for DOT's Drupal-based CMS, handling incidents, troubleshooting, and vendor coordination to ensure system stability and compliance.

The role involves electrical assembly, integration, testing, and troubleshooting of hardware, supporting prototype builds and working with engineers.

Support teams in technical and sales roles, focusing on petrochemical and refinery processes, while mentoring others and managing projects.

Lead and grow a high-performing team of Technical Support Engineers, oversee support operations, advocate for customer needs, and collaborate with cross-functional teams for escalations.

Lead strategy and global team for AV/event technology, overseeing service delivery, operational excellence, and executive productions.

Provide technical support for KION products via phone, email, and in person. Troubleshoot and advise dealers. Occasional travel required.

Lead the Technical Support function for Large-Scale segment, ensuring expert-level technical solutions and managing escalated issues to enhance customer satisfaction.

The ERP Technical Support Engineer will support Infor CSI ERP System by delivering solutions, providing training, ensuring data integrity, and troubleshooting complex issues.

The Staff Technical Support Engineer will provide technical assistance to B2B SaaS customers, lead complex troubleshooting, manage incidents, and ensure customer satisfaction through effective communication and precise issue resolution.

The Affera Mapping Specialist provides technical and clinical support for cardiac mapping systems, trains physicians, collaborates with sales teams, and promotes product usage while achieving sales goals.

The Technical Sales Manager for Plant Proteins drives growth by providing innovative solutions in the food and nutrition sectors, managing customer relationships, achieving sales targets, and collaborating cross-functionally to support product development.

The Technical Support Associate provides software support, troubleshooting, and incident management documentation while delivering customer service at client locations.

Provide expert-level support for laboratory automation and robotic systems. Troubleshoot issues, lead investigations, and collaborate with global teams for technical resolutions.