Top Senior Tech Support Jobs

As a Technical Support Engineer, you'll diagnose and resolve complex technical issues for customers, collaborate with engineering, and manage critical customer issues, all while enhancing your technical skills and supporting Redis Enterprise software.

The Technical Support Engineer II provides advanced technical support, manages incident resolutions, trains team members, and champions process improvements while ensuring customer satisfaction.

As a Senior Technical Support Engineer, you'll troubleshoot and provide post-sales support for timing and synchronization systems while collaborating with customers and managing cases in Salesforce.

Lead and enhance technical support by managing a team of support engineers, ensuring operational excellence, and driving technical improvements. Collaborate with engineering teams to resolve issues and improve product quality.

As a Technical Support Engineer at Sentra, you will provide top-notch technical assistance, troubleshoot complex issues in multi-cloud environments, and strive to ensure customer success while developing support processes.

The Technical Support Engineer 2 provides system management and monitoring, troubleshooting Windows, Linux, and network issues, and supports clients in a managed services environment.

The Microsoft 365 Technical Support Engineer manages and troubleshoots Microsoft 365 services, providing technical support, ensuring security compliance, and collaborating with IT teams.

As a Senior Staff Technical Support Engineer, you'll ensure effective deployment of Vocera solutions, troubleshoot issues, provide training, and mentor junior staff. Precise customer communication and documentation are key responsibilities.

As a Named Technical Support Engineer, you'll be the key technical contact for a single enterprise customer, ensuring optimal use of Roboflow's computer vision platform through relationship building, troubleshooting, and enabling customer workflows.

Lead resolution of complex technical issues for high-profile customers, mentor peers, create documentation and runbooks, test releases, provide product feedback, and improve team processes.

The role involves providing System Engineering and Technical Support for Zero Trust Implementation, with responsibilities including documentation, system configuration, and collaboration with various teams.

Lead and scale Tier 2 Technical Support, managing a team that resolves complex product issues, drives technical excellence, and partners with engineering to improve product reliability.

Lead technical support for customers, diagnose issues in LLM applications, work with engineering to resolve bugs, and mentor support engineers.

The Manager of Technical Support will oversee the technical support team, develop procedures, manage metrics, and drive customer service improvements.

The Sr Account Manager is responsible for revenue growth, building customer relationships, executing sales strategies, and providing technical support within the Paper Industry.

Lead technical support for new product introduction, providing troubleshooting for field service issues, developing service strategies, and managing product launches while ensuring serviceability and problem resolution.

Provide technical support to SVP and IEC members, ensuring their IT needs are met through effective communication and problem-solving related to hardware, software, and network issues.

Manage deployment support operations, leading a team in overnight incident response and ensuring deployment readiness while maintaining service quality and operational discipline.

As a Level II Technical Support Specialist, diagnose and resolve advanced hardware and software issues, support network infrastructure, manage device installations, and maintain comprehensive documentation while delivering excellent customer service.

The Technical Support Specialist provides troubleshooting support for Sensitech products, resolves customer issues, manages service cases, and collaborates with various teams to enhance product reliability.

Manage Tier-2 technical support team, handle complex customer issues, develop troubleshooting procedures, and collaborate with cross-functional teams to enhance support effectiveness.

The Technical Support Engineer will maintain semiconductor equipment, troubleshoot issues, provide technical support and training, and participate in product improvements.

The Technical Support Engineer, Associate provides operational and technical support for DOT's Drupal-based CMS, handling incidents, troubleshooting, and vendor coordination to ensure system stability and compliance.

The role involves electrical assembly, integration, testing, and troubleshooting of hardware, supporting prototype builds and working with engineers.

Support teams in technical and sales roles, focusing on petrochemical and refinery processes, while mentoring others and managing projects.