Top Operations Jobs in Santa Cruz, CA

The Senior Strategic Operations Manager drives operational excellence by leading strategic initiatives, analyzing data, and optimizing processes across Mudflap, a marketplace in the trucking industry.

The Partner Operations Manager will optimize and manage operations for channel and indirect revenue, supporting partner deals and ensuring compliance with GTM strategy.

The RCM Operations Specialist reviews clinical documentation for accurate coding, supports revenue cycle functions, resolves claims denials, and collaborates with teams to improve billing processes.

The Senior Revenue Operations Analyst will manage the top of funnel operations, analyze funnel performance, optimize lead management, and improve data integrity across GTM systems.

Manage and optimize Revenue Operations, enhancing processes across Sales, Marketing, and Customer Success to improve productivity and forecasting accuracy.

The Global Learning Operations & Transformation Manager will lead the transformation of operational efficiencies and AI-enabled workflows across Learning & Enablement, establishing a Global Center of Excellence to drive improvements in scalability and visibility of operational processes.

Lead end-to-end CX automation projects, optimize LLM pipelines and RPA, report on automation performance, partner cross-functionally, mentor team members, and bring forward emerging AI-driven improvements to customer experience.

Lead revenue and sales operations as a GTM chief of staff: design and enforce sales processes, manage forecasting and territory modeling, analyze sales metrics, align revenue systems and CRM, collaborate with finance on commissions and reporting, and drive cross-functional GTM initiatives to improve sales effectiveness and growth.

Support operational excellence by owning reporting and dashboards, improving CRM data quality, building Excel-based reports and Redtail workflows, auditing data, coordinating cross-functional projects, documenting SOPs, testing processes, and identifying automation opportunities to improve firm-wide operations.

Operate at the intersection of underwriting, data science, and sales operations to validate inputs, approve quotes within authority, monitor funnel performance, analyze risk composition, triage quote inquiries, support downstream execution, and develop underwriting reporting and dashboards to ensure operational integrity of an automated underwriting workflow.

Manage and optimize underwriting workflows and staffing to meet cycle times. Provide underwriting assistance during volume spikes, analyze data to improve processes, develop SOPs and training, ensure regulatory compliance, reduce manual work through technology, and communicate findings to stakeholders.

Lead studio operations and integration with central PlayStation functions. Build internal operations capabilities, manage budgets, IT/security alignment, HR/talent processes, strategic planning, and execution of initiatives. Build and mentor an operations team and foster a healthy studio culture.

Own end-to-end Shopify store operations and customer experience. Manage customer inquiries, refunds, reships, order flow (Shopify, Base, Amazon MCF), fulfillment coordination, site audits, SOPs, automations (Shopify Flow, AI), reporting (CAC, LTV), and compliance to ensure accurate messaging and timely delivery.

The Revenue Operations Strategy Manager will develop operational strategies, improve processes, and collaborate with various departments to enhance efficiency and meet company goals.

Lead cross-functional business operations for US West, aligning teams to execute growth initiatives. Drive meetings, analyze trends, present insights to leadership, and own end-to-end conception, execution, and measurement of strategic programs across supply, demand, and regulatory surfaces.

Serve as strategic sales/revenue operations partner for AMER Enterprise and MSP/MSSP, owning forecasting, pipeline health, quota design, capacity planning, compensation inputs, territory modeling, ROE governance, and executive reporting while partnering with Finance, RevOps Systems, and Channel teams.

Lead end-to-end member and customer experience across Care, Customer Success, and Print/Ship Operations. Set multi-year operating model, own budget and unit economics, build and manage leadership teams, drive service levels and fulfillment throughput, manage vendor strategy, own technology and analytics roadmaps, and represent the function in executive reviews, client QBRs, and new business pursuits.

Lead support analytics, KPI framework, QA, workforce management, capacity planning, and knowledge/content operations. Build dashboards, translate data into leadership decisions, drive process improvements, and oversee WFM and QA programs across voice, chat, and AI channels.

Manage sales data integrity in HubSpot, build sales enablement assets, generate reports and dashboards, support quote creation, and implement operational improvements to empower the sales team.

Lead Revenue Operations to align Sales, Marketing, and Customer Experience through forecasting, pipeline modeling, CRM governance (Salesforce), AI-enabled automation, and global team leadership to drive predictable, scalable revenue.

Field-focused role improving 4-wall restaurant operations and franchisee profitability through hands-on coaching, diagnostics, training, and implementation support. Partners with franchisees and Franchise Operations Partner to develop and drive actionable improvement plans, uphold brand standards, and support initiative rollouts across a defined market.

Lead and scale end-to-end operations for a global talent platform, covering sourcing and matching, contractor lifecycle management, payments and compliance, and support operations. Partner with Product, Data, Legal, and Finance to build automated, metrics-driven workflows and systems that improve onboarding, allocation, payment accuracy, and issue resolution at scale.

Lead and scale Revenue Operations: own GTM tech stack (Salesforce), establish RevOps processes and governance, build revenue intelligence and forecasting, drive sales enablement, optimize territory/comp plans, and align Sales, Marketing, Finance, and Product to improve pipeline health and revenue outcomes.

Lead monitoring center vendor relationships and operational performance, establish SLAs and SOPs, analyze metrics, drive continuous improvement, and build a Quality Assurance function to monitor, evaluate, coach, and implement quality technologies across Member Experience.

Lead multi-site snow removal and base operations teams, develop operational objectives, policies, training and budgets, ensure safety and readiness, analyze performance metrics, manage vendors/customers, and travel frequently to support operations.