Top Operations Jobs in Santa Cruz, CA

The Revenue Operations Strategy Manager will develop operational strategies, improve processes, and collaborate with various departments to enhance efficiency and meet company goals.

Support 3D designers and manage virtual product creation and eCommerce product data. Coordinate and implement PLM/eCommerce projects, gather business requirements, maintain and develop product data applications, provide training and documentation, and produce reports and analyses.

Support operational excellence by owning reporting and dashboards, improving CRM data quality, building Excel-based reports and Redtail workflows, auditing data, coordinating cross-functional projects, documenting SOPs, testing processes, and identifying automation opportunities to improve firm-wide operations.

Operate at the intersection of underwriting, data science, and sales operations to validate inputs, approve quotes within authority, monitor funnel performance, analyze risk composition, triage quote inquiries, support downstream execution, and develop underwriting reporting and dashboards to ensure operational integrity of an automated underwriting workflow.

Own and administer the CX tech stack, drive AI/automation and self-service, design API-supported workflows, manage Tier II backend operations, oversee Drift CX, and deliver CX reporting, dashboards, SOPs, and vendor/engineering partnerships to improve containment, reduce costs, and resolve systemic issues.

Lead multi-site snow removal and base operations teams, develop operational objectives, policies, training and budgets, ensure safety and readiness, analyze performance metrics, manage vendors/customers, and travel frequently to support operations.

Supports Relativity Success leadership through strategic planning, prioritization, executive reporting, and business operations. Builds cross-functional relationships, gathers operational intelligence, identifies dependencies and risks, recommends actions, and contributes to annual planning. The role combines analytical rigor, relationship management, process development, and decision support in a SaaS environment.

Drives revenue operations across Sales, Account Management, and Customer Success by building dashboards, forecasting and capacity models, managing Salesforce workflows, producing executive reporting, and supporting territory, quota, and book-of-business planning. Partners cross-functionally on GTM initiatives, monitors funnel efficiency, and translates complex data into actionable recommendations using advanced Excel and analytics tools.

Supports daily administrative and operational activities by maintaining records and spreadsheets, coordinating requests, tracking tasks and deadlines, preparing basic reports, resolving routine issues, and providing general assistance to managers and teams. The role requires strong organization, communication, follow-up, problem-solving, and the ability to work independently in a remote environment.

Manage and optimize cross-functional business operations, improve processes, ensure regulatory compliance, support strategic planning, analyze operational data, oversee projects and budgets, and conduct market research. The role also includes talent management, mentoring, documentation, and collaboration with finance, sales, marketing, and product teams. Managers must provide occasional on-call, weekend, and overnight support, attend headquarters meetings approximately twice annually, and travel up to 5%.

Leads a centralized national support function for FTTH operations across construction, maintenance, drops, and in-home installation and repair. Partners with regional teams to analyze performance, establish benchmarks, improve reporting, reduce costs, and hold vendors accountable to service and quality standards. Builds and mentors a team of analysts, process engineers, and operations specialists while driving consistency and continuous improvement across markets.

Owns CIQ’s HubSpot CRM and broader revenue operations technology stack. Responsibilities include CRM administration, data governance, pipeline and forecasting reporting, sales commission administration, deal desk and sales process governance, lead routing, contract workflows, attribution, funnel analysis, and cross-functional partnership with Sales, Marketing, Finance, and executives. The role also supports system automation, reporting accuracy, rep onboarding, quota and territory administration, and operational improvements across the revenue funnel.

Senior leader responsible for end-to-end management and improvement of the Alternative Distribution reinsurance business unit, including treaty administration, claims oversight, accounting/reporting, controls, regulatory compliance, process automation, data and systems integrity, budgeting, audit readiness, and cross-functional stakeholder management. Leads large transformation projects, manages DUA programs, and builds a high-performing team to optimize risk transfer, cost, and capital outcomes.

Lead commercial operations to drive CRM excellence, funnel optimization, and predictable revenue growth. Own Salesforce strategy, data governance, integrations, reporting, and a team of three to standardize processes, improve CRM adoption, and deliver actionable sales performance insights.

As a Founding Operations Manager, you'll oversee field operations globally, manage deployment partnerships, lead field teams, and ensure reliable data collection under real-world conditions.

Lead day-to-day Channel Operations and strategic GTM initiatives for Vanta's Partner business. Partner with Channel, GTM Ops, Business Systems, Finance, and Marketing to design scalable processes, governance, reporting, partner programs, attribution, pricing, and territory/account rules. Translate ambiguous problems into actionable operational recommendations, drive cross-functional projects from strategy through execution, and measure outcomes to improve partner and seller experiences.

Join a talent community for managed services and office operations roles. Opportunities likely span managed services delivery, office administration, facilities coordination, vendor management, and general operational support.

The VP of Operations will lead Business Operations, Data, and AI Transformation, driving operational excellence and scalable infrastructure to support hypergrowth at Torq, focusing on data-driven culture and AI integration.

The Coding Operations Manager oversees daily operations, focusing on client relations, performance reporting, employee management, and quality assurance. Responsibilities include maintaining customer satisfaction, managing team performance, conducting employee check-ins, and ensuring operational efficiency.

Oversee daily operations of coding team, ensuring timely and accurate coding of hospital encounters. Responsibilities include staff supervision, quality assurance, and workflow management.

The HCA Director of Operations will lead efforts to optimize operations, oversee project management, collaborate with teams, and maintain client relationships to meet performance metrics.

Manage commissions and variable compensation for sales teams, own commissions software administration and reconciliations, integrate acquisitions into compensation processes, build BI/CRM dashboards and automations, support Quote-to-Cash and Sales Enablement, handle reporting requests and month-end close with Finance.

Own day-to-day fraud operations for internal and BPO teams: manage people and vendors, develop and get SOPs compliance-approved, maintain QA scorecards, drive process improvements using data, balance fraud prevention with user experience, and serve as escalation point.

Lead the Biz Ops / GTM Systems team for Revenue Operations, owning Salesforce strategy, integrations, data governance, automation, roadmap, vendor management, and cross-functional systems optimization to scale revenue workflows and AI-enabled automation.

Partner with regional Solutions Engineering leaders to run and improve operating rhythms, reporting, and CRM data quality. Provide actionable regional insights using BI tools, streamline workflows, drive regional initiatives from identification through implementation, and collaborate with GTM Analytics and Systems to scale processes and improve field productivity.