Top Customer Success Jobs in Santa Cruz, CA
As a Client Service Partner, responsibilities include managing client relationships, providing customer service, managing domain names and trademarks, working with the Product Manager, and assisting in brand launches and product development.
Develop relationships with existing customers, identify risks and challenges, devise strategies for increasing retention, ensure high customer satisfaction, act as a liaison between product management and customers, investigate process inefficiencies, and engage with clients professionally to assist with their needs.
The Facilities Specialist will oversee day-to-day operations of Enverus global facilities, coordinate with building management and vendors, ensure compliance with safety guidelines, and assist in office space allocation and supplies management.
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The Customer Support Representative at ServiceNow is responsible for providing best-in-class support for the ServiceNow platform to ensure a positive customer experience. Responsibilities include logging cases, providing technical support, escalating issues, and supporting users in utilizing the platform. Qualifications include technical background, communication skills, helpdesk experience, and the ability to work effectively in a team or independently.
The Client Partnership VP role at Zeta Global involves growing revenue and strategic innovation at existing clients, identifying opportunities, aligning resources, creating effective presentations, and driving clients to act upon solutions. Success is defined by exceeding revenue targets. The role focuses on enterprise account acquisition and strategic sales.
Alma is on a mission to simplify access to high-quality, affordable mental health care. They provide tools and resources for therapists to better run their business and grow sustainably. Alma has raised $220.5M in funding and is available in all 50 states, with over 20,000 therapists in their network. They were also named one of Inc’s Best Workplaces in 2022 and 2023.
Join Our Talent Community to stay connected with HealthJoy, a company dedicated to simplifying healthcare benefits and promoting employee well-being. HealthJoy is actively seeking key team members to support its high-growth mission.
As a Senior Restaurant Success Manager, you will serve as the main point of contact for customers, drive customer initiatives, and focus on product adoption, satisfaction, and retention. Responsibilities include building relationships, driving activation and adoption of products, facilitating customer demos, and resolving escalations. Requirements include 6+ years of account management experience, regional customer management experience, strong communication skills, and technical proficiency using software.
Lead and grow a Customer Support team for an enterprise SaaS platform, ensuring high customer satisfaction and support 24/7. Fluent in English, tech-savvy, with proven leadership skills. Collaborate with Product & Engineering teams and manage critical issue escalations. Flexible work hours required. Previous experience in managing teams in different time zones is an advantage.
The Customer Support Operations Lead at Resident is responsible for managing and improving the efficiency of internal and BPO customer support functions through data analysis, performance oversight, and strategic reporting. The role involves evaluating performance metrics, conducting audits, analyzing data trends, and collaborating with teams to optimize customer support operations.
Top Companies in Santa Cruz, CA Hiring Customer Success Roles
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