Top Sales Operations Jobs in Santa Cruz, CA

Manages sales and services operations for Implementation, Installation, and Customer Education teams. Improves workflows, customer onboarding, resource allocation, and performance through data-driven analysis. Partners with Sales, Support, Product, and leadership on strategic projects, forecasting, territory alignment, QBRs, reporting, and Salesforce dashboards. Oversees recurring business processes, identifies inefficiencies, and provides operational guidance in a high-growth SaaS environment.

Supports the sales organization by resolving operational issues, optimizing workflows, maintaining accurate sales data, and improving processes and automation. Partners with Revenue Operations, Finance, Legal, GTM Systems, and Engineering to resolve cross-functional issues. Responsibilities include financial reconciliation, data auditing, reporting, sales technology enhancements, workflow documentation, and practical use of AI tools such as Claude and Serval.

Owns the technology, processes, data, and operational infrastructure supporting GitLab’s channel and ecosystem partnerships. Responsibilities include partner deal registration, quote-to-cash, tiering, incentives, PRM and Salesforce administration, system integrations, attribution data, reporting, month-end close, process documentation, and AI workflow automation. The role coordinates with Deal Desk, Finance, IT, Legal, Sales, and partners to improve execution, resolve escalations, and scale ecosystem operations.

Supports sales teams and partners through enablement, onboarding, CPQ guidance, quote review, pricing approvals, contract coordination, ticket resolution, order processing, booking validation, and partner incentive programs. The role also identifies process improvements, supports automation and AI-assisted workflows, and ensures compliance with Revenue Operations policies. Success requires strong communication, analytical, coaching, problem-solving, numerical, and stakeholder-management skills, along with sales operations or deal desk experience and fluency in English.

Partners with Public Sector sales leadership to improve revenue performance, forecasting, pipeline management, territory and capacity planning, sales processes, reporting, and operational rigor. Supports annual planning, QBRs, compensation tracking, performance insights, change management, and cross-functional initiatives involving Revenue Operations, Analytics, Systems, and Sales Enablement. Identifies workflow improvements and opportunities to apply AI and automation to increase sales productivity and forecast accuracy.

Own sales strategy and operations for the Groups business, including segmentation, territory design, capacity planning, forecasting, sales process, operating cadence, and executive reporting. Lead AI and automation adoption across the sales motion, partner with finance, systems, enablement, and data teams, and translate analysis into business decisions. Hire and manage a team of analysts and strategy partners while serving as the primary strategic partner to the VP of Sales.

Leads global partner programs and operations, including onboarding, enablement, governance, benchmarks, KPIs, and lifecycle processes. Coordinates with RevOps, Partner Marketing, Service Delivery, and Partner Managers to improve consistency, productivity, and scalability. Tracks performance against benchmarks and SLAs, identifies inefficiencies, and drives data-informed continuous improvement across global partner motions.

Partners with SMB sales and account management leadership to improve sales performance and operational effectiveness. Owns reporting cadences, forecasting, pipeline analysis, capacity planning, and business reviews. Develops strategic initiatives, improves sales processes, and leads cross-functional projects with Sales, Systems, Business Intelligence, Finance, and Marketing. Uses data analysis and AI tools to identify opportunities, inform leadership decisions, and drive measurable outcomes.

Own end-to-end sales operations workstreams supporting Enterprise Account Executives. Analyze sales data, build dashboards and KPIs, improve intake and pipeline processes, and recommend solutions that increase seller effectiveness, revenue, and profitability. Collaborate with Sales Operations, Deal Desk, Finance, Legal, Sales Strategy, and GTM Systems stakeholders. Use AI and automation to streamline workflows and present findings to senior leaders.

Supports field Account Executives and clients by preparing quotes and proposals, processing orders, managing order status, coordinating with vendors and delivery teams, resolving client issues, and advising on internal and vendor processes. The role also prioritizes requests, supports sales growth, negotiates order discrepancies, and ensures service-level commitments are met.

Leads the global revenue operations function across forecasting, pipeline analytics, territory and quota planning, CRM management, reporting, and data governance. Manages analysts and CRM professionals, establishes sales operating cadences, oversees forecast accuracy and pipeline coverage, and partners with Finance, Deal Desk, and Salesforce engineering. Provides executive insights on performance, win/loss trends, retention, pricing, and revenue reconciliation while driving process improvements and systems development.

Manages a remote Sales Operations and Contracting team supporting client acquisition, onboarding, proposals, contracts, amendments, approvals, and order processing. Oversees shared queues, team performance, reporting, dashboards, and operational metrics while partnering with Sales, Customer Success, Onboarding, Finance, Legal, and Continuous Improvement. Leads process improvement, automation, change management, prioritization, escalation handling, and team development. Travel is required 20% annually.

Leads franchise performance and strategic alignment between The Coca-Cola Company and Coca-Cola Southwest Beverages across the South Zone. Translates commercial strategies into territory operating plans, drives profitable growth, strengthens executive relationships, manages business planning and corrective actions, and improves marketplace execution across the beverage portfolio. Uses performance insights, frontline market observations, and cross-functional collaboration to prioritize resources, build bottler capabilities, and deliver revenue, volume, transaction, share, and portfolio growth objectives.

Leads franchise operations for the FSOP channel across a regional portfolio, driving revenue, volume, share, transactions, and execution. Manages performance reporting, budgets, commercial planning, bottler capability development, training, scorecards, market analysis, and stakeholder feedback. Partners with bottlers and commercial leaders to execute channel plans, improve capabilities, manage customer and distributor relationships, and negotiate bottling, supply chain, and governance agreements.

Leads sales operations reporting and tooling transformation for Americas sales teams. Translates business needs into BI requirements, dashboards, data models, AI-enabled workflows, and scalable solutions. Owns BI issue intake, prioritization, SLAs, engineering coordination, portfolio execution, data quality improvements, and field adoption. Partners with Sales, Finance, Engineering, and Operations to improve reporting confidence, reduce manual work, and accelerate insight-driven decisions.

Lead discovery and solution strategy for operational risk management software opportunities across North America. Conduct tailored demos, workshops, proofs of concept, RFP responses, and executive presentations for industrial customers. Partner with Sales, Product, Services, and BDR teams on qualification, win strategy, product feedback, implementation handoff, market development, customer proof points, and sales enablement. Regular customer travel is required.

Leads Sales Operations execution across multiple products and sales motions. Manages Sales Operations and Insights analysts, oversees forecasting, pipeline governance, sales cadences, performance reporting, CRM governance, and process optimization. Partners with Sales, Finance, Partnerships, and systems teams to improve predictability, seller productivity, partner-channel performance, and operational scalability. The role requires advanced Salesforce, analytical, leadership, stakeholder management, and B2B SaaS operations expertise.

Provides sales operations strategy, planning, forecasting, reporting, and analysis for public sector sales teams. Owns pipeline KPIs, budgets, forecasts, variance analysis, territory planning, resource models, and early-warning systems. Partners with Sales, Marketing, Finance, and leadership to improve pipeline conversion, coverage, bookings, and growth plans. Supports capacity planning, incentive strategy, overlay sales teams, and go-to-market initiatives.

Manages sales operations for regional distributors, emerging channels, retail accounts, and inventory opportunities. Responsibilities include customer onboarding, item setup, distributor management, product launches, order and inventory execution, platform updates, process development, reporting, and resolving logistics or fulfillment issues. The role partners with Sales, Supply Chain, Finance, Marketing, and Customer Service to improve execution and reduce inventory risk.

Manages wholesale sales operations for beauty retail partners, including account and SKU setup, retailer portals, product content, order and inventory management, EDI resolution, compliance programs, vendor reconciliation, and cross-functional projects. Oversees launches, product lifecycle changes, special orders, sampling, ratings and reviews, and operational issue resolution. Maintains SOPs, trackers, and knowledge-transfer materials while serving as the primary liaison among wholesale, fulfillment, finance, marketing, and retail partners.

Owns the global partner program strategy, tiering, benefits, incentives, enablement, portal experience, compliance, and operational processes. The role manages MDF, NFR, SPIFF, and rewards programs; partners cross-functionally with Sales, Marketing, Legal, Finance, and RevOps; maintains Salesforce and PRM data; develops financial models and performance reporting; and supports partner account managers across global markets.

Leads Americas sales operations across product availability, inventory, logistics, customer onboarding, CRM administration, revenue reporting, forecasting, and business cadence. Partners with Sales, Finance, Operations, Legal, Marketing, and global teams to improve order-to-cash processes, data quality, customer handoffs, and scalable sales systems. The role also manages logistics providers, customs coordination, international fulfillment, and customer delivery communication.

Coordinates sales operations for a high school study abroad team, managing applications, enrollment workflows, student systems, billing support, Canvas learning content, reporting, documentation, and stakeholder support. Troubleshoots platforms, audits data, develops SOPs, tests system enhancements, and identifies process improvements. Collaborates with Sales, IT, advisors, and international teams while providing operational support during peak periods, including occasional evenings, weekends, and travel.

Supports quoting and order management for assigned accounts, including quote responses, order processing, product information, tracking, technical configuration validation, promotions, partner registration, and reporting. Builds account and OEM product knowledge, identifies upsell opportunities, and maintains stakeholder relationships. The role also assists with onboarding sales operations employees and requires PST-hour availability and travel of less than 25%.

Supports channel and revenue operations through partner performance analytics, dashboards, KPI reporting, deal registration management, forecasting, and executive materials. Maintains data integrity across Salesforce, Anaplan, Tableau, PRM, and related systems while partnering with Channel, Sales, Finance, and Revenue Operations. Documents reporting definitions, analyzes pipeline and partner productivity, identifies gaps, and recommends process improvements.