CIQ OVERVIEW
CIQ builds the enterprise infrastructure that powers the world's most demanding workloads. From the operating system layer through AI infrastructure, high-performance computing, and cloud-native orchestration, CIQ delivers the speed, security, scalability, and sovereignty that major enterprises, government agencies, and research institutions depend on.
CIQ is the founding support and services partner of Rocky Linux and the developer of the RLC Pro family of Enterprise Linux distributions, Fuzzball workload orchestration, Warewulf Pro cluster provisioning, and Ascender Pro automation. Our customers include some of the largest and most technically sophisticated organizations in the world, working across HPC, AI/ML, defense, and regulated industries.
We are a company of builders, operators, and open source practitioners. If you want to do work that matters, at a company that is genuinely changing how enterprise infrastructure gets built and run, we want to talk.
POSITION SUMMARY
The Sr. Revenue Operations Manager will serve as the primary owner and administrator of CIQ's CRM ecosystem (HubSpot) and broader RevOps tooling stack, driving data integrity, reporting, and process governance across the revenue funnel. This role partners closely with Sales, Marketing, and Finance leadership to build reliable pipeline, bookings, and forecasting reporting; administer sales commission plans; govern deal desk and pipeline hygiene standards; and ensure a single source of truth for revenue data across systems. The ideal candidate combines deep HubSpot/CRM expertise with strong analytical and cross-functional skills to turn data into actionable insight, streamline GTM workflows, and support CIQ's continued growth.
As Sr. Revenue Operations Manager, additional responsibilities include but are not limited to:
- Serve as primary owner/administrator of CRM tools (HubSpot) - pipeline configuration, properties, workflows, automation, data architecture, and integrations with adjacent GTM tools (e.g., ZoomInfo, Amplemarket, Slack)
- Maintain CRM data quality and hygiene standards, and own user provisioning, permissions, training, and vendor relationships for HubSpot and the broader RevOps tooling stack
- Build and maintain dashboards and reporting for pipeline, bookings, forecast accuracy, and rep/team performance, delivered through recurring cadences (weekly pipeline reviews, QBRs, board reporting) and ad hoc executive analysis
- Partner with Sales and Marketing leadership to define and track KPIs, and ensure a single source of truth for revenue data across HubSpot, Finance, and other business systems
- Design, document, and administer sales commission plans in partnership with Sales leadership and Finance, including monthly/quarterly calculations, approvals, and payouts
- Own sales process governance (pipeline stage definitions, deal-stage hygiene), deal desk (pricing/discounting/terms approvals with Finance and Legal), and quota/territory assignment.
- Partner with the sales team to administer and maintain NDA's, customer contracts, and partner contracts.
- Manage lead routing and contract/order-management workflows, support rep onboarding to systems and processes, and conduct win/loss and pipeline analysis
- Partner closely with Finance on revenue forecasting, reconciling bookings, pipeline, and revenue data between RevOps and Finance systems
- Collaborate with Sales to manage and govern the lifecycle of NDAs, customer agreements, and partner contracts.
- Own lifecycle stage and lead qualification definitions (MQL, SQL, handoff SLA) jointly with Marketing, and govern changes to them
- Own source and campaign attribution integrity in HubSpot so channel and campaign performance is reportable end to end
- Build funnel reporting from first touch to closed won, including conversion rates by stage, campaign influence, and cost per opportunity, alongside pipeline and bookings reporting
NEEDED TO SUCCEED
Successful candidates will:
- Build and maintain accurate, real-time reporting and forecasting mechanisms across the revenue funnel
- Implement operational governance and process frameworks (deal desk, pipeline stage-gating, commission plan administration) for visibility and accountability
- See the big picture and identify how automation and AI can transform RevOps workflows - from lead routing to reporting to commission calculations
- Use modern technologies, including AI tools, automation platforms, and HubSpot's native and third-party integrations, as multipliers of efficiency, not ends in themselves
- Embed data-driven solutions into core business systems (CRM, Finance/ERP tools, sales engagement platforms) to improve workflow velocity and decision-making
- Excel at defining clear success metrics, building reporting frameworks, and using data to guide decisions for Sales, Marketing, and Executive leadership
- Manage multiple concurrent workstreams - commissions cycles, forecasting deadlines, systems projects - and deliver results on time without sacrificing accuracy
- Advocate for new tools and process changes in a credible, business-oriented way to drive adoption and overcome skepticism from reps and stakeholders
- Influence without authority across Sales, Marketing, and Finance in a matrixed organization
- Bring a friendly, collaborative, humble, and honest attitude, always striving to improve
EDUCATION AND EXPERIENCE
- 5+ years of experience in Revenue Operations, Sales Operations, or a closely related role, with at least 2+ years in a HubSpot admin capacity (or equivalent CRM, e.g., Salesforce)
- Demonstrated experience owning sales commission processes end-to-end, including plan design support and payout administration
- Strong experience building reporting/dashboards and partnering with Finance on forecasting and planning cycles
- Advanced HubSpot administration skills (workflows, custom objects/properties, reporting, integrations); HubSpot certifications a plus
- Excellent Excel/spreadsheet modeling skills; SQL or BI tool experience (Looker, Tableau, etc.) a plus
- Strong analytical rigor with the ability to translate data into clear, actionable narratives for executive audiences
- Experience in a B2B SaaS or infrastructure/open-source software company preferred
- High ownership mentality, comfortable operating with autonomy in a fast-moving, lean organization
- Excellent cross-functional communication skills; able to work effectively with Sales, Marketing, Finance, and Executive stakeholders
BENEFITS
Medical, dental, and vision insurance.
Flexible paid time off.
Employee stock options.
Remote work; no travel required for most positions.
Skills Required
- 5+ years of experience in Revenue Operations, Sales Operations, or a closely related role
- At least 2+ years of experience administering HubSpot or an equivalent CRM such as Salesforce
- Experience owning sales commission processes end to end, including plan design support and payout administration
- Strong experience building reporting and dashboards
- Experience partnering with Finance on forecasting and planning cycles
- Advanced HubSpot administration skills, including workflows, custom objects and properties, reporting, and integrations
- Excellent Excel and spreadsheet modeling skills
- Strong analytical rigor and ability to translate data into actionable executive narratives
- High ownership mentality and comfort operating autonomously in a fast-moving, lean organization
- Excellent cross-functional communication skills with Sales, Marketing, Finance, and executive stakeholders
- HubSpot certifications
- SQL or business intelligence tool experience, such as Looker or Tableau
- Experience in a B2B SaaS or infrastructure/open-source software company
What We Do
Empowering People To Do What They Do Great! At CIQ, we are here to help our customers and communities do amazing things! We are your escalation or development team. We are your infrastructure. We are your cloud. We are the people that will have your back, so you can do what you do great. Our Values Empowering Innovating software infrastructure solutions for extreme performance and scale including service models designed to meet the needs of your organization. Improving Our passion is to always do better. Always provide more value. Always drive intelligent innovation. Always provide what the customer & community needs. Growing CIQ believes in constant and never-ending growth. We are growing fast and looking for like-minded people with an unwavering passion for always doing better for ourselves and others. What do you get when you cross High Performance Computing with Enterprise, Cloud, and Hyper-scale? The Answer is CIQ. CIQ is composed of technology founders, innovators, engineers, some of the leading creators in the industry, and we all share the same vision: to help companies, teams, and individuals do amazing things. Open Source When we decide to open source a project, it is because we believe it would be best for the project and community. But open source is not a marketing gimmick nor a sales tool, and it should never be at the mercy of a corporate agenda. This is why we’ve given our open source initiatives properly to the community, and we strive to set the precedent such that other companies would do likewise. Always Customers First Our model is simple: We support people, not cores or sockets. People. Follow us on YouTube and Twitter: https://www.youtube.com/channel/UCQbKq1vIffqRAMUDPfHcU0w https://twitter.com/CtrlIQ?s=20&t=7pQXepSSimeTqytBY52Dhw
