Top IT Jobs in Santa Cruz, CA

Provide day-to-day IT support and maintenance across the college: manage help desk tickets, troubleshoot and resolve technical issues, create training materials, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate cross-functionally to ensure end-user satisfaction.

Provide end-user support and Help Desk ticketing across the college: troubleshoot and resolve technical issues, deliver training and guidance, maintain systems, assist with audits/backups and enforce IT policy, communicate status to stakeholders, and collaborate across functions to ensure consistent operations and customer satisfaction.

Senior Windows-focused Platform Engineer responsible for administering Windows server environments, supporting IBM FileNet/DataCap/BAW/ICN applications, ensuring security and performance, implementing monitoring, troubleshooting production issues, documenting systems, and collaborating with internal teams and clients to improve platform stability and processes.

Design, build, and maintain automated test frameworks and scripts. Lead test strategy, planning, and execution across functional, load, integration, security, server-side, and ETL testing. Create test artifacts, run automated tests, analyze results, report defects, participate in CI/CD, code reviews, and agile ceremonies, and drive issue resolution.

Develop prototypes, PoCs, and MVPs for GenAI solutions. Apply deep learning and ML principles using Python, Hugging Face, LangChain, OpenAI API, TensorFlow/Keras/PyTorch, and cloud model services. Work with multi-modal data and intelligent agent tools. Be self-motivated, collaborative, and focused on solving hard AI/GenAI problems.

Provide senior-level remote IT support and operations for a distributed workforce: troubleshoot macOS/Windows/Linux/mobile, manage onboarding/offboarding, administer identity (Rippling/Okta) and MDM, maintain asset inventory, build AI-driven automations (Console.com, Risotto, Unthread), support SOC 2/HIPAA/ISO compliance, write runbooks in Notion, and contribute to the IT roadmap while mentoring the team.

The Senior IT Program Manager leads program development and implementation, ensuring projects align with business needs and are delivered on time and budget. They manage stakeholder relationships and facilitate communication with senior leadership, oversee financial management, and develop risk management strategies.

The IAM Engineer designs, implements, and maintains IAM systems, ensuring compliance and security while managing user access and automation workflows.

Serve as first-line IT support for hardware, software, networking, and enterprise applications. Triage and resolve support tickets, manage onboarding/offboarding, administer Okta and endpoint management (Intune, Jamf), maintain device health and access controls, collaborate with Security and Engineering, document processes, and improve support workflows to ensure a secure, compliant, and user-friendly hybrid work environment.

The role involves designing and developing enterprise-grade software solutions, integrating AI tools, collaborating with teams, and maintaining documentation while enhancing productivity for Yahoo personnel.

The IT Systems Engineer III will improve Ophelia's IT systems through integration, automation, and security while managing IT projects, overseeing service providers, and ensuring compliance.

Designs, builds, and supports corporate networks, servers, storage, telephony, and cloud systems across on-prem, colo, and cloud. Leads infrastructure projects, provides technical escalation, mentors staff, manages vendors, drives vulnerability remediation and lifecycle tasks, and supports global 24x7 operations with SOX compliance.

The IT Project Analyst is responsible for project financial management, resource tracking, PMO operations, compliance audits, and improving PMO tools and templates.

Provide IT helpdesk support, deploy and manage laptops/devices, manage MDM and endpoint security, handle onboarding/offboarding, maintain asset inventory, assist with procurement, shipping, and training, and support cloud and on-prem networking at direction of Security Team.

Provide L3 application support for cloud and on-prem digital solutions: troubleshoot complex incidents, perform root cause analysis, monitor stability, collaborate with Engineering/DevOps, participate in on-call rotations, and drive process automation and ITSM practices.

Provide administration, maintenance, development, and troubleshooting for Oracle IAM (OAM, OIG, OID, OIM) including provisioning, authentication, RBAC/ABAC controls, custom Java/REST integrations, BI Publisher reporting, and IAM continuous monitoring. Produce SOPs, coordinate with SMEs, and apply secure coding and audit practices to support production and non-production environments.

Design and guide secure, scalable enterprise and cloud architectures (DNS, Azure, AWS, on-prem). Lead cloud migrations, implement monitoring, integrate hybrid environments, present technical briefings, and mentor staff while ensuring security and performance for a mission-focused government client.

Lead IT Operations and IT Engineering for enterprise identity, endpoint management, network infrastructure, collaboration tooling, and end-user services. Set strategy, SLAs, roadmaps, and metrics; hire and develop a high-performing team; partner closely with Security, Finance, People, and Legal; drive AI-native automation and productivity tooling; own vendor relationships, budget planning, and major incident escalation and migrations.

Serve as primary liaison to provider organizations for onboarding, education, issue resolution, and relationship management. Coordinate cross‑functional handoffs (credentialing, claims, contracting), drive portal and EFT adoption, maintain CRM documentation and dashboards, analyze trends to improve processes, and ensure SLA, compliance, and audit‑ready documentation.

Lead Data QA for the Enterprise Data Warehouse: define QA strategy, design and execute source-to-target validations, CDC and ETL checks, data masking verification, build quality dashboards and automations, mentor QA analysts, manage defects and release readiness, and collaborate with Data Engineering, BI, Product, and stakeholders to ensure data is accurate, complete, and audit-ready.

Write, edit, and maintain policies, SOPs, technical orders, and ATO documentation for a Zero Trust program. Manage versions, handle sensitive/classified materials, create diagrams and visualizations, review compliance, and coordinate with stakeholders to ensure documentation meets DoW requirements.

Lead global IT strategy, delivery, and support for supply chain planning and manufacturing systems. Partner with business leaders to define priorities, deliver end-to-end implementations, govern application standards, and apply data, automation, analytics, and AI to improve planning accuracy, manufacturing visibility, and operational decision-making. Build and manage a global IT team, oversee vendors and system integrators, and own operational health, risk mitigation, and executive communication.

Serve as the Product Owner for CMS programs, owning the Salesforce product roadmap, translating stakeholder needs into user stories, leading backlog grooming and sprint planning, coordinating cross-functional teams, supporting testing and UAT, managing documentation and technical processes, and driving adoption and continuous improvement while ensuring compliance with CMS requirements and program timelines.

Develop and execute IT channel growth strategies targeting national IT solution providers and resellers. Build partner-specific business plans, enablement content, and sales plays. Align national channel strategy with regional execution, support complex opportunities, monitor partner pipeline in CRM, lead partner reviews, represent the company at industry events, and drive measurable revenue growth.

Lead development and execution of IT channel growth strategies across national solution providers and resellers. Build partner business plans, enablement, and sales plays; align national strategy with regional teams; monitor partner pipeline in CRM; support complex opportunities, conduct business reviews, represent the company at industry events, and drive measurable revenue growth.