Top IT Jobs in Santa Cruz, CA

The IT Business Analyst gathers and translates business requirements into technical solutions, partners with stakeholders and product owners, manages backlogs and roadmaps, and supports project delivery. The role creates requirements and UAT documentation, tracks software development, coordinates production issue resolution, and administers Genesys Cloud contact center capabilities including routing, IVR, queues, reporting, dialers, and workflows. It also identifies process improvements and serves as a subject matter expert across supported products and programs.

Assesses enterprise information security risks, performs vulnerability and security posture assessments, and coordinates remediation across networks, systems, applications, and vendors. Develops security policies and standards aligned with SOX, PCI, HIPAA, and NIST guidance; supports audits, incident response, training, access monitoring, and security projects. Communicates technical risks and corrective actions to technical and nontechnical stakeholders while mentoring teams and managing competing priorities.

Provides virtualization and Windows systems engineering for an enterprise environment. Responsibilities include KVM and VMware administration, Windows Server installation, upgrades, patching, monitoring, troubleshooting, security, account management, documentation, infrastructure capacity monitoring, outage response, and system deployments. The role also supports Active Directory, SCCM, SCOM, Group Policy, enterprise server hardware, firmware, network configuration, and SAN environments.

Develop and support Oracle E-Business Suite applications for USPS, including Forms, Reports, PL/SQL, integrations, configuration, upgrades, performance optimization, incident resolution, documentation, and production support. The role requires expertise across financial and supply chain modules, Agile delivery, DevOps practices, ServiceNow, and on-call or after-hours support.

Administer and support Oracle E-Business Suite environments across production, test, development, and disaster recovery systems. Manage Oracle 19c RAC, Data Guard, Exadata, upgrades, patching, backups, restores, cloning, migrations, monitoring, performance tuning, capacity planning, and high availability. Automate DBA tasks with Python, Shell, Perl, and Ansible while collaborating with functional, infrastructure, security, and vendor teams. Support mission-critical financial systems and participate in off-hours deployments and incident response.

Manages enterprise major incident management and service restoration, directing incident command, escalations, stakeholder communications, and cross-functional resolution efforts. Oversees project implementation schedules, staffing, vendors, budgets, service-level agreements, and technology integration. Governs incident processes, metrics, post-incident reviews, corrective actions, readiness, training, and operational resilience while supervising staff and coordinating disaster recovery, business continuity, and cybersecurity integration.

Lead and support independent verification and validation, readiness assessment, quality assurance, and project health assessment engagements for state government clients. Provide expertise in project management, software implementation, data migration, integrations, cybersecurity, testing, architecture, and organizational change. Report risks and status to executive stakeholders, facilitate client meetings, advise clients, develop staff, support training, and contribute to proposals and team growth.

Participate in a 12-week IT internship supporting business applications, infrastructure, cybersecurity, data analytics, technical support, and digital transformation initiatives. Assist with implementations, system and data analysis, process improvement, user support, documentation, research, and cross-functional problem solving. Interns will develop technical and business skills, receive mentorship, and present project learnings to leadership through a final PowerPoint presentation.

Manages the statewide school-based services EHR and Medicaid billing implementation, including schedules, vendor deliverables, risks, issues, budgets, change control, governance, stakeholder communications, documentation, and project closeout. The role coordinates Agile and hybrid delivery activities, facilitates meetings and release planning, maintains project records, and ensures compliance with state and federal oversight requirements.

Develops and manages client relationships, identifies business needs, and sells technology solutions including hardware, software, cloud, cybersecurity, analytics, and professional services. Responsibilities include solution selling, prospecting, managing multi-month sales cycles and large transactions, maintaining pipeline and forecasts, preparing proposals, coordinating internal and vendor resources, and ensuring client satisfaction. The role requires outside sales experience, consultative selling skills, CRM proficiency, and strong communication and organizational abilities.

Supports Apptio TBM capabilities through configuration, maintenance, enhancements, issue resolution, data management, reporting, and quality controls. Collects and analyzes benchmark data, defines business requirements, maps processes, and partners with IT, business units, consultants, and stakeholders to solve technology-related business problems. Assists with strategy, planning, portfolio management, documentation, platform enablement, and mentoring.

Provides hands-on administration and support for identity and access management, SaaS vendors, AI tools, endpoint management, and security remediation. Responsibilities include Entra access provisioning, SSO/SAML certificate renewals, SCIM integrations, license management, ticket triage, endpoint rollouts, patching, CVE remediation, MFA changes, and documentation. The role resolves routine escalations, supports cross-platform troubleshooting, flags security concerns, and contributes to automation, cost optimization, and technology implementation projects.

Leads IT projects from initiation through closure, managing plans, deliverables, budgets, timelines, risks, issues, communications, and cross-functional teams. Establishes and improves project management methodology, PMO processes, governance, reporting, KPIs, resource planning, demand management, and project roadmaps. Partners with business leaders to align technology initiatives with organizational goals and expected benefits while ensuring compliance with quality, safety, security, environmental, and regulatory requirements.

Provides on-call consulting support for NASA JPL enterprise IT programs. Responsibilities include planning and coordinating IT initiatives, reviewing requirements and technical documentation, identifying risks and improvement opportunities, aligning IT solutions with program goals, troubleshooting issues, recommending solutions, and preparing briefings and reports for leadership. The role requires independent work, stakeholder coordination, enterprise IT knowledge, and familiarity with cloud, ITSM, networking, infrastructure, identity, and cybersecurity technologies.

Provides Tier 1 and Tier 2 support for a global workforce across macOS, Windows, SaaS applications, identity systems, endpoints, and AI platforms. Manages onboarding, offboarding, access, device lifecycle, and asset inventory. Develops scripts, automations, documentation, and workflow improvements while supporting executive users, meetings, events, and remote employees. Troubleshoots workplace technologies and contributes to service quality, SLA performance, responsible AI practices, and continuous IT operations improvement.

Leads enterprise container hosting operations across Kubernetes, Azure, AWS, and on-premises OpenShift environments. Oversees platform governance, cluster lifecycle management, GitOps pipelines, policy enforcement, vulnerability remediation, performance reporting, SLA validation, and DevSecOps practices. Partners with engineering, cybersecurity, developers, VA stakeholders, and leadership to improve reliability, automation, compliance, modernization, and operational transparency.

Leads OPTN committees, subcommittees, and workgroups supporting membership oversight, patient safety, and transplantation policy development. Facilitates virtual meetings, manages agendas, governance documents, SOPs, training, stakeholder communications, and project timelines. Drafts policy proposals and regulatory reports, analyzes quantitative and qualitative data, tracks initiatives through approval and implementation, and ensures compliance with HRSA, CMS, and federal requirements.

Lead enterprise quality management for VA infrastructure operations. Develop quality control plans, oversee compliance reviews, validate documentation and deliverables, manage performance metrics and dashboards, identify risks, coordinate corrective actions, and drive process improvements across technical teams and service lines. Partner with VA stakeholders to provide performance visibility, conduct reviews, improve workflows, and ensure reliable, compliant, and repeatable service delivery.

Owns the design, administration, security, modernization, and recovery of Liquidia’s hybrid IT infrastructure across Azure, servers, virtualization, storage, and enterprise networks. Provides hands-on engineering, roadmap development, disaster recovery, patching, automation, vendor direction, documentation, and onsite support for manufacturing and laboratory systems. Ensures infrastructure complies with SOX, GxP, and 21 CFR Part 11 requirements while coordinating qualification, validation, change control, and infrastructure improvement initiatives.

Designs, configures, and optimizes Microsoft Purview records management solutions across Microsoft 365. Ensures compliance with federal records laws, manages retention and disposition schedules, administers access controls, develops policies, supports audits and e-discovery, configures DLP and information protection, trains staff, and leads continuous improvement initiatives.

Leads and mentors a distributed Agile software team while remaining hands-on in architecture, Java and Spring Boot development, Angular applications, REST APIs, AWS infrastructure, containerization, CI/CD, databases, observability, security, and production troubleshooting. Translates customer requirements into technical solutions, drives engineering best practices, supports capacity planning and performance feedback, and oversees scalable, resilient enterprise applications using AWS, Docker, Terraform/OpenTofu, and modern software development practices.

Provides hands-on IT and HRIS support for hardware, software, applications, servers, printers, and network systems. Responsibilities include troubleshooting technical issues, performing updates and backups, researching bugs and hosting options, supporting system conversions and recovery procedures, tracking service desk interactions, analyzing data integrity and system effectiveness, and assisting with application and infrastructure development. The intern also provides basic user support while meeting service desk performance standards.

Develop Power BI and Power Platform solutions in secure government environments. Gather requirements, analyze data, model business processes, create visualizations, manage documentation, and support system design and deployment. Develop and execute test plans, troubleshoot technical issues, coordinate stakeholders, and provide end-user support and training. The role also supports deployment documentation, system integration, quality assurance, and enterprise platform initiatives.

Leads the architecture, roadmap, and delivery of AI/ML and LLM solutions for defense and intelligence missions. Develops projects from proof of concept through production, supports customer demonstrations, collaborates on bids and proposals, and guides multidisciplinary teams. The role requires cloud-native and distributed-systems expertise, stakeholder engagement, innovation, and experience with edge AI, autonomous systems, intelligence analysis, logistics, or readiness programs. Remote work is available with up to 25% travel and occasional on-site requirements.

Provides first-level technical support, assists with hardware and software installation and troubleshooting, maintains IT asset records, monitors network and system performance, manages user accounts and access, supports IT projects and upgrades, and documents procedures and technical records.