Top IT Jobs in Santa Cruz, CA

Lead and manage a remote US IT support team to deliver high-quality technical support. Oversee daily operations, SLAs, ticket triage, knowledge base, training, metrics reporting, and escalation for complex issues while coordinating cross-functional initiatives and adopting industry best practices to improve customer satisfaction.

The Managing Partner will sustain and grow client relationships, advising on strategic IT solutions, and leading teams to drive public sector priorities, particularly in state and local government.

The DoD SkillBridge Internship offers active-duty military members IT and cybersecurity training, certifications, and networking opportunities to prepare for civilian careers in IT.

Provide live technical support for Maggie court reporting product: triage and resolve product, hardware, network, and audio issues via tickets, calls, and chats; coordinate escalations to IT and engineering; file bug reports; maintain knowledge base; take on-call shifts for P0 incidents; build runbooks and hardware kits.

Lead and grow a product support team for a live digital court reporting product (Maggie). Supervise analysts, triage and lead incident response for P0/P1 events, coordinate escalations to IT and engineering, run on-call rotations, develop runbooks/KB/training, track support metrics, provision hardware kits, and hire and train support staff.

Design, implement, and evolve enterprise IT architecture solutions across cloud/hybrid, SaaS, and on‑prem platforms. Lead cross-functional architecture initiatives, define integration approaches, support AI/automation enablement, ensure security and governance alignment, optimize performance and cost, mentor teams, and contribute to standards, vendor evaluations, and modernization efforts.

Own and operate core corporate IT systems including identity, endpoints, cloud infrastructure, and automations. Administer AWS, ServiceNow, MDM, and SaaS integrations; build workflows, govern AI tools, handle Tier 3 incidents and on-call duties, and partner with Security, People, and Enterprise apps to ensure reliability, security, and compliance.

Provide on-site (NYC) and remote end-user IT support: troubleshoot Windows/macOS/mobile devices, manage accounts in Azure AD/Active Directory, handle tickets, configure hardware and conferencing, use MSP tools, maintain documentation, and escalate complex issues.

The IT Recruiter will manage the recruitment lifecycle, source IT talent, conduct interviews, and ensure smooth integration of new hires.

The role involves strategic sourcing for indirect goods and services, overseeing supplier relationships, driving cost savings, and developing procurement strategies while collaborating with cross-functional teams.

Lead research and produce high-impact insights on outsourced managed security services and public cloud. Advise clients and vendors, develop thought leadership, deliver presentations, support sales, mentor analysts, improve research processes, and represent Gartner externally. Focus areas include MDR/SOC, cloud security operations, sourcing/contracts, and hyperscaler/cloud workload optimization. Up to 25% travel.

Lead enterprise IT procurement strategy, governance, and operations across hardware, software, cloud, and services. Own vendor relationships, commercial negotiations, licensing and asset lifecycle, M&A procurement integration, and procurement process/tooling. Mentor and scale the procurement team, partner with Finance, Legal, and Security, and deliver executive reporting and cost-optimization initiatives.

The IT Support Coordinator provides first-line support for end users, troubleshooting hardware, software, and network issues, managing IT resources, and ensuring compliance with security policies. Responsibilities include provisioning equipment, user access management, and updating technical documentation.

The Director of the IT PMO at GuidePoint Security will oversee IT project management processes, strategic planning, and continuous improvement initiatives, ensuring successful execution of IT initiatives and high customer satisfaction. Responsibilities include partner alignment, governance, team leadership, and performance measurement.

Design, build, and operate AWS-native AI/ML systems: RAG pipelines, fine-tuned LLMs, and microservices. Implement IaC (Terraform), CI/CD, policy guardrails, and production deployments integrating Bedrock/SageMaker, LangChain, and telemetry for secure, scalable enterprise use.

Lead development and implementation of preventive and predictive maintenance for onshore mechanical equipment, use CMMS to plan and monitor maintenance, analyze reliability data, perform RCA, support operations and maintenance teams, ensure safety and compliance, and recommend improvements to reduce downtime and costs.

Lead development and implementation of preventive and predictive maintenance programs for offshore mechanical equipment, use CMMS to plan and track work, perform RCA for failures, support offshore teams in troubleshooting, monitor equipment reliability, and ensure compliance with safety and maintenance standards.

Act as the technical lead for field sales, manage evaluations, deliver on-site and remote demos, prepare SOWs/RFIs/RFPs, respond to security questionnaires, train sales teams, and support sales across U.S. and Canada while maintaining client relationships and achieving technical sales targets.

Sell radiology IT solutions by building strategic account plans, managing long technical sales cycles, maintaining a 3-5× quota pipeline, forecasting in Salesforce, partnering with marketing/inside sales, and representing the company at industry conferences.

Lead end-to-end IT projects including infrastructure upgrades, cloud migrations, system implementations, and cybersecurity initiatives. Define scope, timelines, budgets, and resources; manage cross-functional teams and vendors; ensure compliance with governance and HIPAA; track budgets and transitions to operations; facilitate stakeholder communications and change management.

Lead IT SOX controls testing for ITGCs (access, change, operations) across blockchain-native and enterprise systems. Build testing programs, validate remediation, perform root-cause analysis, report to Audit Committee, and collaborate with Engineering, Security, and external auditors to ensure SOX compliance and scalable audit processes.

The IT / Cloud Network Specialist Intern supports onboarding, VPN, cloud configurations, troubleshooting, and IT documentation in a contact center context.

Lead strategy and execution for enterprise infrastructure, cloud platforms, and systems reliability. Build and scale a high-performing IT operations team, drive automation and observability, manage incident and change processes, partner cross-functionally on security and architecture, and lead large-scale infrastructure transformation to ensure resilient, scalable services.

First IT hire responsible for end-to-end IT: systems administration (Rippling, Google Workspace, SSO), device lifecycle, help desk, vendor and license management, security operations (endpoint protection, phishing simulations, awareness training), and establishing HIPAA compliance and documentation.

Lead information security governance, risk, and compliance programs. Manage cross-functional teams, SOC 2 Type II audits, regulatory engagements, enterprise data security and governance, incident communications, information security questionnaires, KPI/KRI reporting, and mentor junior staff to ensure regulatory and standards alignment.