Top IT Jobs in Santa Cruz, CA

The Senior IT Program Manager leads program development and implementation, ensuring projects align with business needs and are delivered on time and budget. They manage stakeholder relationships and facilitate communication with senior leadership, oversee financial management, and develop risk management strategies.

The IT Systems Engineer III will improve Ophelia's IT systems through integration, automation, and security while managing IT projects, overseeing service providers, and ensuring compliance.

Provide senior-level remote IT support and operations for a distributed workforce: troubleshoot macOS/Windows/Linux/mobile, manage onboarding/offboarding, administer identity (Rippling/Okta) and MDM, maintain asset inventory, build AI-driven automations (Console.com, Risotto, Unthread), support SOC 2/HIPAA/ISO compliance, write runbooks in Notion, and contribute to the IT roadmap while mentoring the team.

Design, build, and operate production-ready distributed systems and microservices. Deliver new features, improve reliability and scalability, identify bottlenecks, mentor junior engineers, and contribute to architecture and modernization efforts.

Designs, builds, and supports corporate networks, servers, storage, telephony, and cloud systems across on-prem, colo, and cloud. Leads infrastructure projects, provides technical escalation, mentors staff, manages vendors, drives vulnerability remediation and lifecycle tasks, and supports global 24x7 operations with SOX compliance.

The IT Program Manager will oversee IT development teams, coordinate with stakeholders, and support cyber operations programs while ensuring compliance and best practices are followed.

The IAM Engineer designs, implements, and maintains IAM systems, ensuring compliance and security while managing user access and automation workflows.

The IT Project Analyst is responsible for project financial management, resource tracking, PMO operations, compliance audits, and improving PMO tools and templates.

The role involves designing and developing enterprise-grade software solutions, integrating AI tools, collaborating with teams, and maintaining documentation while enhancing productivity for Yahoo personnel.

Lead a Service Desk team supporting external financial clients; manage daily support operations, escalations, SLAs, and client communications; partner with engineering on incidents and continuous improvement; provide hands-on technical leadership across monitoring, integration, and database tools.

Lead and manage a remote US IT support team to deliver high-quality technical support. Oversee daily operations, SLAs, ticket triage, knowledge base, training, metrics reporting, and escalation for complex issues while coordinating cross-functional initiatives and adopting industry best practices to improve customer satisfaction.

Support and scale internal SaaS infrastructure and Help Desk operations. Build custom automations, API integrations, and dashboards using GCP and scripting. Deploy AI coding tools to accelerate workflows, partner with Security/Compliance on HIPAA/SOC2, maintain device and access management (Intune/MDM), provide remote hardware and conferencing support, and manage hardware/software lifecycle and runbooks.

Provide day-to-day IT support for a globally distributed AI company: triage help-desk tickets, provision and ship laptops, manage Google Workspace, enforce endpoint security and device compliance, run onboarding/offboarding, maintain SaaS seat/license management, support office networking/AV, write runbooks, and contribute to security, infrastructure, and automation projects as the first EMEA IT hire.

Lead IT Operations and IT Engineering for enterprise identity, endpoint management, network infrastructure, collaboration tooling, and end-user services. Set strategy, SLAs, roadmaps, and metrics; hire and develop a high-performing team; partner closely with Security, Finance, People, and Legal; drive AI-native automation and productivity tooling; own vendor relationships, budget planning, and major incident escalation and migrations.

Support federal fusion-center style incident intake and analysis for system disruptions, compliance, and intrusion events under Regulation SCI. Provide subject-matter expertise in enterprise IT and network infrastructure, perform high-level systems analysis, and communicate findings to senior stakeholders.

Serve as the primary US IT contact, providing first-line support, managing helpdesk tickets, configuring and imaging devices via Workspace ONE, handling onboarding/offboarding and device lifecycle, maintaining IT asset records, and coordinating office infrastructure with vendors to ensure secure, reliable workplace technology.

Provide production support and development for Oracle EBS R12 and Oracle Cloud ERP finance modules. Design, build, and maintain PL/SQL packages, reports, data models, and dashboards; perform root-cause analysis and testing; support integrations (SOA/ODI/WebMethods); manage patching and cloud updates; produce technical documentation and enforce development standards while collaborating with functional teams.

Design, develop, deploy, and maintain integrations using Oracle SOA Suite and integration tools. Build and consume SOAP/REST services, implement EDI and file-based integrations, write SQL/PLSQL for data support, troubleshoot production issues, produce technical documentation, and collaborate in an Agile team to deliver reliable integration solutions meeting SLAs.

Provide functional support and configuration for Oracle Cloud ERP and Oracle EBS R12 across AR, AP, GL, Projects, Costing, Fusion Tax, and O2C/P2P. Translate business requirements into functional specs, troubleshoot incidents within SLAs, write and tune SQL, manage integrations (OIC, REST/SOAP, EDI), maintain reports (OTBI/BI Publisher), support updates/patching, and produce documentation and training materials.

Lead high-volume, full life-cycle IT recruiting for the West region: source and qualify candidates, manage partner relationships, drive strategic resourcing, educate account teams on best practices, and manage offer/background processes to fill roles from entry to director level.

Design and guide secure, scalable enterprise and cloud architectures (DNS, Azure, AWS, on-prem). Lead cloud migrations, implement monitoring, integrate hybrid environments, present technical briefings, and mentor staff while ensuring security and performance for a mission-focused government client.

Lead IT support operations, ensuring high-quality technical support, vendor management, and IT processes for a remote workforce while improving contributor experience.

Serve as first contact for helpdesk tickets, resolve Tier 1/2 issues across macOS/Windows, manage onboarding/offboarding and hardware lifecycle, lead IT knowledge management (Confluence/Helpdesk KB) with machine-readable documentation for AI assistants, and perform Tier 2 SaaS administration (Okta, Google Workspace, Slack, Atlassian, Intune, Freshservice).

Administer, maintain, and optimize PACS and related imaging systems; support DICOM/HL7 integrations; troubleshoot imaging workflows; coordinate with radiology, cardiology, vendors, and IT to ensure secure, accessible patient imaging and compliance with HIPAA.

Perform IT audits to ensure compliance with regulations and internal policies. Assist planning, execution, and reporting of IT audit engagements including SOX ITGC testing and risk-based reviews. Analyze data to identify control deficiencies, validate remediation, and communicate findings and recommendations to stakeholders. Use data analytics to enhance audit coverage and monitor remediation status.