Top Tech Jobs & Startup Jobs in Richmond, VA

Lead a remote customer service team, monitor performance metrics, coach representatives, manage customer accounts and eligibility verification, and implement process improvements to boost satisfaction and productivity.

Train as a workers' compensation claims professional to adjust medical-only and minor lost-time claims, determine compensability and benefits, process payments/prescriptions, maintain documentation, communicate with claimants/clients, and support complex claims under supervision.

Lead KPI definition, forecasting, and experimentation for Telesales and Loyalty. Partner with Operations to identify drivers, run experiments, steward data, automate reporting, and share accountability for business outcomes.

Maintain and update the company website and community content, perform monthly audits, manage CRM and reporting (Salesforce, Power BI, Chatmeter), monitor site performance, support marketing initiatives, collaborate with leadership and cross-functional teams, and assist on special projects to drive leads and sales.

Drive market share for CPG client brands by coordinating client visits, communicating priorities to retail sales teams, developing client presentations, analyzing sales and marketing data, maintaining distribution information, and providing feedback to improve selling programs and organizational capacity. Field travel required.

Drive market share growth for CPG clients through merchandising, assortment, pricing, and shelf positioning. Coordinate client visits and key account calls, communicate priorities to retail sales teams, present new-client introductions, analyze sales and marketing data, maintain distribution information, and provide feedback to improve client strategies and internal capabilities. Travel required.

Lead external engagement and outreach across Food & Pharma, Energy, Ocean, and Service. Monitor legislation and industry developments, build relationships with trade associations and community partners, drive participation in industry forums and coalitions, shape advocacy agendas and campaigns, coordinate cross-functional stakeholders, identify partnership and storytelling opportunities, and organize events and speaking engagements to elevate Alfa Laval's visibility and influence.

Support attorneys in litigation and case management for workers' compensation matters: draft pleadings and correspondence, manage high-volume caseloads, conduct legal research, organize records, assist trial and mediation preparation, and use firm document/billing systems.

Provide application and systems administration for laboratory and business applications: troubleshoot support issues, perform deployments and system changes, monitor and maintain infrastructure, document configurations, collaborate with teams and vendors, participate in on-call rotation, and support continuous improvement.

Develop, maintain, and enhance cloud-based web and Windows applications using Azure services. Design and implement scalable REST APIs and microservices, integrate with SOA and SaaS providers, apply event-driven architectures, implement IaC and CI/CD, mentor developers, collaborate with cross-functional teams, and produce technical roadmaps and estimates.