Top Operations Jobs in Richmond, VA

As a Fraud Operations Specialist, you will investigate fraud cases, analyze risk scores, collaborate across departments, and improve fraud detection processes. You will use data analysis to ensure compliance and support the overall efficiency of claims management.

Lead commercial operations to scale sales, marketing, customer success, and clinical implementation. Build processes, KPIs, CRM automation and dashboards, manage logistics, reimbursement strategy, and customer health programs while partnering with executives to drive growth and operational excellence in a regulated healthcare environment.

Lead design, administration, and scaling of GTM systems and automations to improve lead routing, lifecycle management, data quality, and pipeline hygiene. Build integrations, analytics, and forecasting dashboards, partner with Sales, Marketing, Customer Success, Finance, and Product to optimize conversion and operational processes, and evaluate new GTM technologies to support high-growth B2B SaaS.

Lead Revenue Operations to drive revenue predictability and GTM productivity. Own planning, forecasting, territory design, KPI reporting, compensation/quota design, and sales enablement. Partner with GTM leadership and present strategic recommendations to executive leadership while also working hands-on with forecasting models and operational processes.

Provide remote operational and administrative support for an executive search firm: manage inbound client communications, schedule meetings, prepare and edit business documents, maintain CRM and spreadsheets, compile reports, and support ad hoc projects while ensuring accurate records and smooth team handoffs.

Manage inbound client communications, schedule and coordinate meetings, prepare and edit business documents, maintain CRM and spreadsheets, compile reports and data summaries, and provide ad-hoc operational support for recruitment engagements in a remote environment.

Lead Sales Operations for Expansion product lines, build AI-driven automated workflows and lead-scoring models, design scalable GTM processes, run funnel analytics, manage a small team, and present findings to execs.

Lead high-priority cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities; plan and execute projects; research markets and opportunities; identify operational problems and implement practical solutions to deliver measurable business outcomes.

Lead and localize day-to-day operations for the South Korean market: manage vendors (payment processors, security, marketing), coordinate with product and marketing, set up local office and procurement, optimize operational workflows, and ensure compliance with global standards.

Senior Director responsible for leading and scaling global ecommerce operational teams (content, localization, onboarding). Drives operational strategy, process optimization, AI-enabled automation, KPIs, governance, and cross-functional workflows to improve efficiency, scalability, and execution across Commercial Operations.

Partner with leadership and cross-functional teams to drive high-priority initiatives across product, engineering, hiring, operations, and business development. Lead projects end-to-end, build teams and processes, research markets and opportunities, identify operational improvements, and deliver measurable business outcomes in a fast-moving, hands-on environment.

Partner with leadership and cross-functional teams to drive high-priority initiatives, build processes and teams, research markets and opportunities, lead projects from planning to execution, and implement operational improvements to deliver business outcomes.

The Tech Ops Generalist will own the technical delivery of AI-powered operational tooling and the Zendesk ecosystem, helping to build a scalable operational tech platform for the organization.

Field-focused role improving 4-wall restaurant operations and franchisee profitability through hands-on coaching, diagnostics, training, and implementation support. Partners with franchisees and Franchise Operations Partner to develop and drive actionable improvement plans, uphold brand standards, and support initiative rollouts across a defined market.

Embed with the North America sales team to run forecast and pipeline hygiene cadences, resolve deal and process issues, build field-facing Salesforce dashboards, drive forecasting discipline, document playbooks and workflows, and partner cross-functionally to operationalize RevOps initiatives.

Support the Field Team Network with administrative tasks: email communications, partner outreach, meeting notes, document organization, process review and improvement, time studies and quality review of calls, plus project work aligned with intern skills and growth.

Assist with operations and administrative processes, support invoicing and collections, keep internal tools updated, and prepare reports. Collaborate with teams to improve efficiency using digital tools.

The Director of Operations leads strategy and performance for operations, driving growth and implementing Lean methodologies within the North Carolina entity. Responsibilities include P&L ownership, financial accountability, team development, and operational excellence.

The Associate Operations Pastor coordinates campus operations, supports staff and attendees, leads volunteer teams, and manages events and resources.

Manage daily operations of an automotive wash and detailing team, overseeing labor, productivity, quality control, safety, P&L, client relationships, and reporting. Develop processes, enforce standards, train and hold team accountable, and document vehicle conditions to maximize efficiency and output.

Oversees proposal operations and development, leading teams in creating timely and compliant proposals for business development efforts while supporting multiple service lines.