Top Operations Jobs in Richmond, VA

Lead and develop a distributed onboarding operations team, maintain SLAs, make complex onboarding decisions, drive process and tooling improvements, manage workload and staffing, use operational metrics to monitor performance, and partner cross-functionally to improve onboarding effectiveness.

Build and scale Covera's Revenue Operations function: own HubSpot CRM administration, pipeline management, forecasting, executive and board reporting, deal desk and pricing processes, cross-functional commercial operations, dashboards/KPIs, and scalable automation to enable predictable growth.

Lead commercial strategy and revenue operations for pricing, packaging, CPQ/Q2C automation, and marketplace operations. Own pricing strategy, discount governance, approval logic, and commercialization readiness for new products. Manage and grow a team, partner cross-functionally with Product, Finance, Legal, and Revenue Engineering, and drive end-to-end launch and operationalization of commercial systems.

Lead and optimize operational infrastructure for Forbes' Creator Network. Manage contract pipelines and legal workflows, support podcast acquisitions and creator onboarding, coordinate cross-functional teams (Finance, Production, Product, Legal, Sales, Events), launch new B2C/B2B creator initiatives, and establish scalable backend processes to support high-profile creators and original IP.

Manage end-to-end commercial contract lifecycle (NDAs, MSAs, Order Forms), act as Salesforce administrator to maintain CRM data integrity, optimize intake-to-execution workflows, build KPI dashboards and reports, and coordinate cross-functionally with Sales, Legal, and Finance to track obligations and reduce contract turnaround time.

The Global Clinical Operations Manager will lead Airvet's clinical operations, ensuring operational excellence, managing a veterinary network, and partnering cross-functionally to execute strategic initiatives.

The Operations Training Specialist develops and delivers training programs, updates procedures, ensures compliance, collaborates across departments, and supports IT development for customer service and payroll operations.

The Senior Manager of Ecommerce Operations will oversee Shopify store performance, manage customer experience, standardize operations, and implement efficiencies, ensuring seamless order fulfillment and compliance.

Own NetSuite CRM data quality and pipeline hygiene for new-business across NA and EMEA. Build dashboards, analyze funnel velocity and conversion, support weekly forecasting and scenario modeling, track quota/territory capacity, and automate repetitive analytics (including AI-driven tools). Deliver actionable recommendations to sales leadership to improve coverage, forecast accuracy, and deal progression.

The Director of Revenue Operations will lead B2C operations, driving revenue growth while managing a team and optimizing Salesforce workflows.

The Director of Business & Strategic Operations oversees internal operations, manages resources and budgets, drives operational excellence, and collaborates with clinical operations teams to optimize processes and ensure effective communication across departments.

As a Senior Revenue Operations Manager, you will optimize workflows across Marketing, Sales, and Customer Success, improve data integrity, and enhance tools like HubSpot to drive revenue growth.

Coordinate cross-functional operational initiatives, manage vendor relationships and procurement support, track project timelines and risks, maintain SOPs and dashboards, assist technical teams with implementations, prepare reports and executive communications, and support operational planning and continuous improvement.

As a Senior Revenue Operations Manager, you'll optimize revenue processes, enhance customer engagement, and implement operational frameworks to support growth through data-driven insights and cross-functional collaboration.

Provide operational support for fiscally sponsored AI safety projects: manage tickets, communications, invoices, transfers, expense review, grant/accounting coordination, and develop process documentation. Grow into more complex problem-solving and cross-team coordination.

Early-career operations generalist who owns and solves high-leverage operational problems across sales, customer ops, recruiting, finance, product, and marketing. Hands-on work includes customer-facing setup and intervention, SQL-based data analysis, building spreadsheets/docs/scripts, vendor and process work, and rapidly shipping solutions in a high-intensity startup environment.

Lead the planning discipline across the GTM funnel, overseeing architecture, capacity modeling, and team development. Collaborate with executives to drive revenue strategies.

The Business Operations Lead will drive cross-functional initiatives, redesign workflows, manage pricing strategy, and establish operational processes to enhance company efficiency and scalability.

Guide back-end operations, support team growth, establish processes, assist in financial management and legal research, and execute branding strategies.

As a Fraud Operations Specialist, you will investigate fraud cases, analyze risk scores, collaborate across departments, and improve fraud detection processes. You will use data analysis to ensure compliance and support the overall efficiency of claims management.

Lead Sales Operations for Expansion product lines, build AI-driven automated workflows and lead-scoring models, design scalable GTM processes, run funnel analytics, manage a small team, and present findings to execs.

Partner with go-to-market teams to build automations, processes, dashboards, and analytics that streamline sales operations, inform experimentation, and drive revenue growth. Serve as a strategic advisor to leadership and cross-functional teams, implement end-to-end solutions, and lead reporting and KPI design.

The Manager, Payment Operations oversees payment processes, ensures compliance, manages vendor relationships, and drives operational efficiency and automation strategies.

Student co-op supporting business operations: gather and document requirements, analyze processes, identify inefficiencies, support automation and AI-assisted solutions, build reports and dashboards, ensure data quality, and collaborate with cross-functional stakeholders to implement operational improvements.

Support and improve company operations by building and running processes, onboarding team members and clients, troubleshooting tools (Slack, Notion, Airtable), assisting with email automation, contracts, and payments, and proactively identifying efficiencies to increase speed and quality.