Top Customer Success Jobs in Richmond, VA

The Customer Success Manager will lead customer onboarding, account management, training, and be the primary contact post-sales for enterprise clients while advocating for customer needs within the organization.

As a Customer Success Manager, you will design data-driven strategies for customer onboarding, engagement, and retention, focusing on automation and collaboration across teams.

The Customer Success Manager will lead onboarding, account management, training, and customer advocacy while resolving issues and ensuring customer satisfaction.

Lead and manage a team of Customer Success Managers, drive operational excellence, and enhance customer engagement with government entities.

The Customer Success Manager will lead key account relationships, manage a team, drive business outcomes, and enhance client satisfaction focusing on retention and expansion.

The Customer Success Manager at Wordly will build strong relationships with customers, ensuring satisfaction and value realization while monitoring customer health and addressing concerns.

The Customer Success Manager will manage customer relationships, driving renewals and expansion through strategic engagement and advisory roles on QA best practices.

The Customer Success Manager will manage a portfolio of mid-market accounts, ensuring customer onboarding, adoption, and strategic growth through strong relationships and data-driven insights.

The Customer Success Manager will drive customer adoption, retention, and expansion for B2B SaaS clients, leveraging data and AI insights to build long-term relationships and ensure customer success.

The Strategic Customer Success Manager will drive AI transformation for financial services, manage senior level customer relationships, develop success plans, and lead adoption projects.

As a Senior Customer Success Manager, you will manage customer relationships, provide insights, and help customers implement and grow using RevenueCat.

The Customer Success Associate Director will manage relationships with clients, focusing on onboarding, support, and delivering strategic direction to ensure the effective use of CommerceIQ's ecommerce platform to drive revenue growth.

The Customer Success Advisor manages customer relationships, drives utilization of PerfectServe solutions, and ensures client satisfaction by advocating for end users and identifying process improvements.

Manage long-term customer relationships as a trusted advisor, ensuring successful adoption of services, driving growth, retention, and resolving issues in a B2B merchant services context.

The Manager of Customer Success will lead a team supporting enterprise customers, focusing on customer adoption, retention, and growth, while mentoring team members and optimizing performance.

As a Customer Success Manager, you'll lead onboarding and implementation, manage strategic stakeholder relationships, drive analytics, and advocate for customer needs while collaborating across teams.

Manage strategic customer relationships in enterprise SaaS, focusing on adoption, retention, and driving outcomes while collaborating cross-functionally.

As a Scaled Customer Success Manager, you will manage a portfolio of 100+ accounts, driving product adoption, retention, and expansion through strategic partnerships and engagement strategies.

The VP of Customer Success will lead the customer success operations, enhance customer satisfaction and retention, and build executive relationships with clients. This role involves training, strategy development, and team management.

As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.

The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

The Customer Success Support Lead facilitates technical assistance for healthcare clients, oversees helpdesk operations, and collaborates cross-functionally to resolve issues and improve customer experiences.

The Senior Customer Success Manager will build long-term relationships with customers, guide them from onboarding to renewal, monitor account health, and advocate for customer needs within the company.