Top Customer Success Jobs in Richmond, VA

As RVP of Customer Success, you will launch clients, cultivate relationships, and ensure satisfaction while managing account growth and support.

Manage client relationships for a Pharmacy Benefit Management team, ensuring successful onboarding and satisfaction through project management and communication.

Manage key client relationships for the Pharmacy Benefit Management team, ensuring delivery of pharmacy benefits and client satisfaction. Lead meetings and support clients through various operational needs, including open enrollment processes and issue resolution, while maintaining industry insights.

The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.

The Client Success Manager ensures client satisfaction and success by managing relationships, data records, and project execution, while collaborating with internal teams.

The Senior Customer Success Manager will build relationships with stakeholders, ensure customers realize values from their investments, lead reviews, and monitor customer health for retention and growth.

The Client Success Manager will manage sponsor relationships, ensuring clients achieve their goals and have a positive experience through effective communication and support.

As a Customer Success Manager, you will manage a portfolio of 35 high-touch enterprise accounts, ensuring customer satisfaction, engagement, and revenue growth while mentoring other team members.

The Customer Success Manager will oversee customer onboarding, drive product adoption, advocate for customer needs, monitor customer satisfaction metrics, and collaborate with internal teams to ensure client success.

As a Senior Solutions Architect, you will engage with partners, drive new business opportunities, manage technical projects, and support sales with technical presentations and product demonstrations.

The Sr. Customer Success Manager develops customer relationships, ensures satisfaction with services, manages training, and communicates with teams to maximize customer value and retention.

The Customer Success Manager will drive customer satisfaction and retention through account management, relationship building, and strategic insights while supporting the long-term success of clients.

Lead the Partner Success team to ensure partner adoption, achieve measurable outcomes, and develop team performance while collaborating cross-functionally.

The role involves managing strategic customer relationships, driving growth and retention, and ensuring value realization for high-value enterprise accounts.

The Customer Success Manager oversees customer retention, acts as a client advocate, builds relationships, and drives value for clients. Key responsibilities include managing customer satisfaction, organizing business reviews, and developing product expertise.

The Director of Customer Success leads a team to drive customer outcomes, engagement strategies, and retention through coaching and performance monitoring while collaborating with internal stakeholders to enhance customer experience.

The Customer Success Specialist will own customer accounts, drive strategies for satisfaction, improve retention, lead onboarding and training efforts, and act as a voice for the customer, ensuring alignment with the sales team.

The Customer Success Analyst will manage deal pipelines, follow up with customers, and gather data to enhance user experience.

As a Customer Success Engineer, you will bridge customer needs and product outcomes by translating issues into insights, creating documentation, and guiding users through technical challenges, ensuring a positive experience with Railway's software delivery services.

The Senior Manager of Customer Success leads a $2M portfolio, ensuring client success through strategic partnership, account management, and growth initiatives. Responsibilities include relationship management, driving platform engagement, risk management, and cross-functional collaboration to enhance client value and retention.

The Technical Customer Success Manager will manage customer relationships, drive product adoption, and ensure customer satisfaction and renewal in a B2B SaaS environment.

Manage and coach a team of Customer Success Managers to drive renewals, expansions, and customer engagement in the SMB and mid-market segments.

The Customer Success Manager will drive customer growth, retention, and satisfaction by managing relationships, addressing potential churn risks, and coordinating with teams to enhance customer value and product adoption.

As a Client Success Executive, you will manage client relationships, drive engagement and retention, translate healthcare data into insights, and collaborate with internal teams to enhance client experience while fostering partnerships with brokers.

Lead the Scaled Tier 3 program, drive renewal automation, operationalize performance systems, and collaborate cross-functionally to enhance customer success.