Top Customer Success Jobs in Richmond, VA

The Senior Manager of Customer Success leads a $2M portfolio, ensuring client success through strategic partnership, account management, and growth initiatives. Responsibilities include relationship management, driving platform engagement, risk management, and cross-functional collaboration to enhance client value and retention.

The Technical Customer Success Manager will manage customer relationships, drive product adoption, and ensure customer satisfaction and renewal in a B2B SaaS environment.

Manage and coach a team of Customer Success Managers to drive renewals, expansions, and customer engagement in the SMB and mid-market segments.

The Customer Success Manager will drive customer growth, retention, and satisfaction by managing relationships, addressing potential churn risks, and coordinating with teams to enhance customer value and product adoption.

As a Client Success Executive, you will manage client relationships, drive engagement and retention, translate healthcare data into insights, and collaborate with internal teams to enhance client experience while fostering partnerships with brokers.

Lead the Scaled Tier 3 program, drive renewal automation, operationalize performance systems, and collaborate cross-functionally to enhance customer success.

The VP, Customer Success leads the customer success strategy and teams at Personified, managing projects and ensuring client satisfaction and revenue growth.

The Customer Success Manager will build relationships with enterprise clients, ensuring they maximize value from solutions while maintaining high satisfaction and retention rates through proactive communication and support.

The Manager, CSM will lead the SMB Customer Success team, focusing on developing engagement models, driving product adoption, mentoring CSMs, and achieving revenue targets, while maintaining high customer retention rates.

The Customer Success Manager will act as a trusted advisor, ensuring customer satisfaction and retention by managing relationships post-implementation, driving platform adoption, and collaborating with internal teams for seamless experiences.

The Customer Success Intern will assist with client onboarding, communication, issue resolution, data management, product education, analytics, and project support, while gaining hands-on experience in agriculture technology.

As a Senior Customer Success Manager at Cozeva, you will manage key customer relationships, ensure product utilization, drive customer success, and gather insights to influence product direction, all aimed at achieving customer goals in healthcare technology.

The Customer Success Associate supports the Customer Success Managers by managing webinars, customer interactions, and internal processes to enhance customer experiences.

Lead and scale the Technical Customer Success team, refine onboarding processes, handle technical escalations, and partner with other departments to ensure customer satisfaction and drive growth.

As a Customer Success Manager, you'll drive customer adoption, engagement, and retention on our AI-powered platform, and ensure customer satisfaction through onboarding and ongoing support.

The Enterprise Customer Success Manager acts as a strategic partner for complex accounts, driving adoption, value realization, renewal, and expansion.

The Customer Success Manager will build strong customer relationships, onboard new clients, drive product adoption, and manage account growth while ensuring customer satisfaction and value realization.

The Support Analyst provides technical support and troubleshooting for users, builds relationships, and escalates issues as needed. Works with healthcare technology for client success.

As a Client Success Manager at HONK, you will onboard new clients, deliver training, drive account growth, and support strategic initiatives to enhance customer relationships.

The Customer Success Manager will support high-profile customers, drive product adoption, manage relationships, and mitigate churn risks to ensure satisfaction and revenue growth.

The Client Success Manager will ensure the success of clients by managing relationships, driving engagement and renewals, and solving client problems effectively.

The VP of Customer Success will lead customer success initiatives for property managers and property owners, ensuring satisfaction, operational excellence, and strategic growth.

The Vice President of Customer Success will lead a global team responsible for customer satisfaction, retention, and expansion, overseeing strategic initiatives and post-sales functions.

The Senior Customer Success Manager at Northbeam ensures customer retention by managing relationships, providing support, and coordinating with multiple teams for customer success.

As the first Customer Success Manager, you'll lead post-sales efforts, ensuring customer satisfaction, managing renewals, and guiding users in the effective use of Infracost's product.