Top Operations Jobs in Phoenix, AZ

Lead virtual inbound customer service operations in targeted communities, expand talent pipelines (including Military Spouse Program), build governance and operating cadence, manage stakeholder and community partnerships, translate community needs into scalable processes, drive metrics-based performance, ensure employee engagement and audit-ready operations, and represent the firm in public and media settings.

Leads technology operations by coordinating initiatives, tracking deliverables, analyzing operational and risk data, preparing executive dashboards and reports, facilitating governance routines, managing action items, supporting issue remediation, and driving continuous process improvement. Partners with technology leaders and business stakeholders to prioritize work, identify risks and dependencies, improve accountability, and support strategic execution across teams.

10-week summer internship within Wells Fargo Global Operations offering hands-on experience in business operations, process improvement, data analytics, payments, fraud, and strategy. Interns work on team projects, use Microsoft tools and analytics platforms, create presentations, and may be considered for a rotational analyst program upon successful completion.

The Head of Mortgage Operations will lead Opendoor Home Loans, managing P&L, regulatory compliance, and scaling mortgage origination operations while ensuring operational excellence and exceptional borrower experience.

Nine-week summer analyst program within Operations supporting processing, trade/asset support, reporting, transformation, and data management. Responsibilities include transaction processing, reconciliations, client lifecycle support, data analytics and reporting, risk reporting, process improvement, and creating Tableau dashboards. Program includes training, networking, and may lead to full-time roles.

Handle fraud and claims casework by authenticating customers, researching multiple systems, making case decisions, contacting third parties, de-escalating sensitive situations, and identifying process improvements to mitigate risk and improve customer experience.

Support Continuous Improvement projects by analyzing business goals, mapping processes, gathering and analyzing data, updating documentation, estimating costs/benefits, resolving operational issues, and helping launch new initiatives across business units.

Provide frontline IT support and local hub coverage, manage Jira Service Management queue and SLAs, administer Okta and Google Workspace, run onboarding/offboarding, build workflow automations, maintain documentation, support macOS devices, and participate in IT projects and occasional onsite travel.

Provide teller and branch operational support: process and approve teller transactions, resolve customer issues, perform routine to moderately complex operational tasks, support branch manager with scheduling and operations, promote digital solutions, escalate concerns, identify risk/fraud, and motivate staff to meet business objectives while following policies.

The role involves developing commerce strategies, managing projects, analyzing data for insights, and improving efficiency in operations.

Manage critical workflows in the property transaction lifecycle, handling vendor relations, exception resolution, and AI validation. Drive operational efficiency and improve workflows.

Senior RevOps leader partnering with the CRO to own GTM operations: manage revenue tech stack, ensure data integrity and forecasting accuracy, optimize lead-to-renewal lifecycle, build revenue analytics and dashboards, and lead cross-functional initiatives to drive ARR growth and operational scale.

Support branch operations and customer experience by processing teller transactions, resolving issues, escalating when needed, assisting the branch manager with scheduling and operational tasks, identifying customer needs and fraud risks, and promoting digital banking solutions while following policies and controls.

Manage vehicle titling operations supporting asset remarketing sales: oversee title staff, vendor oversight, performance monitoring, process integrity, reporting, invoice authorization, and drive process improvements to minimize days in inventory. Role is on-site five days per week.

Support Continuous Improvement projects by analyzing business needs, gathering and analyzing data, updating process documentation, creating process maps, recommending improvements, estimating costs/benefits, and helping launch initiatives across operational teams.

Leads datacenter IT operations, site services, logistics, deployment, production stability, quality initiatives, safety, security, and compliance. Manages and develops individual contributors, coordinates with internal business groups, maintains service levels, drives corrective actions, and supports operational change across mission-critical infrastructure.

Coordinates technology operations by translating business needs into requirements, user stories, workflows, business cases, and executive summaries. Serves as liaison among business units, technical teams, vendors, and leadership; manages priorities and follow-up; supports enterprise applications, hardware lifecycle activities, procurement, purchase orders, SAP/SRM budgets, documentation, records, and SharePoint content.

Leads complex legal operations business processes from requirements and design through testing and implementation. Drives process optimization, technology-enabled transformation, risk and control management, KPI development, stakeholder alignment, and continuous improvement. Uses data and analytics to improve performance, develops business cases and requirements, partners with technology teams, and mentors employees and business partners. The role requires extensive process management experience, regulated-environment knowledge, and frequent in-office work.

Supervises maintenance shop operations and personnel for a shift, including workflow scheduling, technician assignments, customer communications, labor management, quality inspections, safety and EPA compliance, parts inventory, financial controls, payroll, purchasing, and vehicle maintenance performance. Supports training, corrective actions, continuous improvement, documentation, and customer satisfaction while meeting operational, cost, quality, and safety objectives.

Provides administrative and operational support to Arizona HCBS leadership teams. Coordinates onboarding, training and compliance tracking, documentation, reporting, software access, payroll follow-up, audits, licensing reviews, meetings, and interdepartmental communication. Maintains dashboards and operational records, supports employees with software systems, answers the main phone line, and escalates compliance or documentation issues. Requires bilingual communication, Excel proficiency, adaptability, confidentiality, and occasional travel.

Supports the National Field Service team by managing ERP and CRM workflows, customer orders, inventory allocation, payments, accounts payable and receivable, warranty claims, and service progress. The role reconciles records, processes invoices, monitors collections, generates operational and financial reports, resolves discrepancies, improves system processes, trains team members, and communicates updates to internal and external stakeholders. This is a hybrid position requiring work in the Phoenix office three days weekly.

Support branch operations by managing accounts receivable, billing, fleet licensing and vendor coordination, payroll and personnel files. Use Qlikview/AS400 for process analysis and reporting, recommend process improvements, and provide customer service to internal and external stakeholders to support branch profitability.

Manage and coordinate operations for debit fraud and dispute claims, lead and develop teams, ensure compliance with laws and policies, deliver quality customer service, and drive process improvements.

Lead and develop a datacenter IT operations team while overseeing site services, logistics, deployment, safety, security, compliance, and service-level delivery. Analyze production operations, initiate corrective actions, establish quality standards, and coordinate with internal business groups to maintain operational stability. The role also requires managing complex projects, supporting audit and compliance activities, and working flexible hours as business needs require.

Leads enterprise Revenue Operations strategy, forecasting, pipeline management, CRM governance, analytics, proposal operations, pricing insights, compensation, and performance reporting. Builds scalable commercial processes, operating cadences, technology governance, and data practices to improve revenue growth, productivity, retention, and decision-making. Partners across Sales, Marketing, Client Success, Finance, Delivery, Legal, Technology, and executive leadership while developing a high-performing Revenue Operations team.