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Top Operations Jobs in Phoenix, AZ
Fintech • Financial Services
Lead daily legal document processing operations involving subpoenas, levies, and related inquiries. Provide quality control, coaching, mentorship, escalation support, and independent prioritization. Identify legal and operational risks, improve processes and tools, and lead initiatives that enhance performance, reduce risk exposure, and implement procedures. Collaborate with internal and external stakeholders, government agencies, and attorneys while meeting production and quality standards in a fast-paced banking environment.
Fintech • Financial Services
Leads a large, geographically dispersed Deposit Claims organization of approximately 1,000 employees. Oversees fraud and claims programs, risk policies, controls, performance, resource allocation, customer outcomes, and operational efficiency. Partners with enterprise stakeholders across Fraud Operations, Risk, Compliance, Technology, Product, and Legal while developing senior leaders and succession pipelines.
Top Skills:
AutomationDigital Contact Center Technologies
Insurance
Leads property and other claims operations teams, overseeing coaching, quality review, staffing, productivity, escalations, process improvement, regulatory compliance, and operational risk management. The role requires extensive claims-handling and leadership experience, insurance adjuster licensing, data-driven decision-making, and occasional travel. Advanced property claims software expertise, catastrophe claims experience, and insurance industry designations are preferred.
Top Skills:
Claims XperienceVirtual Estimating ToolsXact ContentsXactanalysisXactimate
Healthtech
Supports company software, applications, digital workflows, hardware, and end users. Responsibilities include administering agency management software, troubleshooting issues, coordinating vendor support, training staff, creating Microsoft Power Automate workflows, managing equipment inventory and setup, maintaining the website, coordinating DocuSign requests, and communicating system updates. The role requires residence or relocation to Phoenix, Arizona, with occasional field visits.
Top Skills:
Agency Management SoftwareDocusignElectronic Visit Verification SystemsHTMLMicrosoft 365Microsoft Power AutomateVBAWordpress
Artificial Intelligence • Healthtech • Information Technology • Software
Supports medication access workflows by coordinating with doctors’ offices, insurers, affordability programs, and pharmacies. Resolves operational hurdles, applies complex procedures, uses proprietary software tools, and optimizes processes to help prescriptions move efficiently. The role requires analytical problem-solving, comfort with ambiguity, data fluency, operational rigor, and rapid learning of healthcare and technology workflows.
Top Skills:
AI
Edtech
Coordinate strategic initiatives, operating rhythms, executive priorities, budgets, forecasts, contracts, procurement, and invoicing. Support business development through research, proposals, and RFPs; prepare executive and board materials; coordinate meetings and events; manage executive scheduling; and improve workflows and SOPs.
Top Skills:
ExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Teams
Real Estate • Hospitality
Oversee a diverse regional property portfolio, ensuring financial performance, customer satisfaction, operational standards, and planned growth. Manage budgeting, financial reviews, acquisitions, capital improvements, property assessments, and government or trade association relationships. Lead, coach, and evaluate regional and community managers while collaborating with senior management on business planning and performance improvement. The role requires extensive property management experience, strong financial acumen, and travel of at least 50%.
Other
Supports daily business operations, including travel coordination, expense reimbursements, procurement, payment processing, purchase card reconciliation, accounting transactions, record keeping, reporting, and policy-related inquiries. The role serves faculty, staff, students, consultants, and guest speakers while maintaining accurate financial and administrative records in a deadline-driven office environment.
Top Skills:
Adobe AcrobatConcur Travel & Expense SystemExcelMicrosoft OutlookMicrosoft WordWorkday Financial Management System
Events • Software
Supports daily office operations across multiple locations, including supplies, facilities, vendors, catering, meeting spaces, records, and guest hosting. Provides administrative assistance to Finance and senior leaders through scheduling, calendar management, travel coordination, invoices, and budgets. Supports People Operations initiatives, employee engagement, internal communications, and recognition programs while helping maintain a professional, organized workplace.
Top Skills:
Adobe SuiteCanvaConfluenceExcelMicrosoft Office SuiteMicrosoft TeamsOutlookPowerPointSlackWord
Insurance
Manages a team of complex auto claims adjusters handling non-injury and total-loss claims. Oversees claim quality, coaching, staffing, productivity, escalations, compliance, operational risk, and process improvements. Leads employee development, hiring, organizational change, and adherence to claims policies and guidelines. The role is based in Phoenix, Arizona, with four days per week in the office.
Insurance
Manages Phoenix office administration and daily operations, including reception, mail and shipping, facilities and vendor coordination, supplies, records, meetings, office events, and trade-show logistics. Provides administrative, data-entry, document preparation, reporting, and project support to underwriting and other teams. Requires strong organization, communication, confidentiality, multitasking, vendor-management, and Microsoft Office skills.
Top Skills:
MS Office
Financial Services
Leads strategic business initiatives, analyzes and improves operational processes, manages complex projects, develops dashboards and metrics, documents requirements in Jira, supports change management, and communicates risks and recommendations to stakeholders and executives.
Top Skills:
JIRAExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordPower BISalesforceSmartsheetTableau
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Financial Services
Process client account openings, maintenance requests, asset transfers, distributions, and special account features. Maintain accurate records, organize files, resolve paperwork issues, update account statuses, and support advisors and clients with documentation and platform questions. The role requires attention to detail, financial report reconciliation, strong communication, customer service, multitasking, and Microsoft Office proficiency. It also supports processing standards, cross-training, compliance, and other departmental projects.
Top Skills:
Advisor CompleteExcelMicrosoft Office SuiteMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
Financial Services
Processes client account openings, maintenance requests, asset transfers, rollovers, distributions, and special account features. Maintains accurate records, resolves paperwork issues, updates account statuses, and supports advisors and clients with requirements and account-system questions. The role also contributes to processing standards, cross-training, compliance-related data integrity, and administrative projects. Strong attention to detail, organization, communication, financial report analysis, and Microsoft Office proficiency are required.
Top Skills:
Advisor CompleteExcelMS OfficeMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
Financial Services
Supports new advisor firms through onboarding by traveling extensively to provide hands-on training, account setup assistance, operational troubleshooting, and ongoing support. Processes new accounts, transfers, rollovers, and account features; validates documentation; maintains records in Laserfiche; and coordinates with internal teams to resolve issues and ensure accurate processing.
Top Skills:
Advisor CompleteLaserficheExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
Financial Services
Supports advisors and staff with managed-account operations, platform questions, service requests, account processing, deposits, withdrawals, and investment transactions. Trains users on advisory platforms, monitors operational workflows, maintains communication records in Salesforce, reviews requests for compliance and accuracy, and partners with custodians, vendors, and internal teams to deliver effective client service. Requires strong communication, organization, problem-solving, attention to detail, Microsoft Office proficiency, and securities licensing or the ability to obtain required licenses.
Top Skills:
AdvisorcompleteAdvisorenterpriseEnvestnetFccs FbsiLaserficheExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft WordRevportSalesforceWealthscape
Financial Services
Supports new advisor firms through onboarding by traveling to offices for hands-on training, answering operational questions, troubleshooting issues, and serving as the primary onboarding contact. Processes new accounts, transfers, rollovers, and account features; reviews paperwork, maintains records in Laserfiche, responds to status inquiries, and coordinates with internal teams. The role requires strong financial-services knowledge, attention to detail, communication skills, independence, and approximately 65% travel.
Top Skills:
Advisor CompleteExcelLaserficheMS OfficeOutlookPowerPointWord
Logistics • Transportation
Oversee multi-site recycling facility operations across the Central United States. Lead onsite managers and workforce coordinators, monitor safety, quality, productivity, costs, and customer satisfaction, and drive corrective actions and continuous improvement. Manage customer relationships, budgets, staffing, hiring, leadership development, compliance, and regional performance reporting. The role requires frequent facility visits and up to 90% travel.
Industrial
Supports branch leadership across operations, profitability, sales growth, customer satisfaction, credit policy, supplier relationships, reporting, and business planning. Analyzes market and operational data, develops forecasts and value-added programs, manages distribution accounts, improves margins, and helps achieve revenue and market-share goals. Requires product and applications knowledge, leadership, communication, negotiation, analytical, project management, and financial performance skills.
Top Skills:
Distribution SoftwareInventory Management SoftwareMicrosoft Office SuiteWarehouse Management Software
Fintech • Payments
Leads business operations for PayPal’s Americas region, advising the SVP on strategy, commercial execution, operating model governance, performance management, budgets, and resource allocation. Builds operating rhythms, uses analytics to guide decisions, improves processes, and coordinates Product, Marketing, Finance, Analytics, and Revenue Operations teams to drive growth and execution.
Top Skills:
LookerSalesforceTableau
Fintech
Processes and reconciles ACAT and Non-ACAT cash and securities transfers for financial advisors. Reviews requests, researches outstanding transfers, communicates status with advisors and counterparties, performs quality control, and resolves process issues. Contributes to root-cause analysis, continuous improvement, waste reduction, and transfer-process efficiency while serving as a subject-matter resource for internal and external inquiries.
Top Skills:
AcatNon-Acat Asset Transfers
Fintech
Reviews institutional client transactions and documentation for accuracy, completeness, and compliance with requirements. Verifies data across operational systems, identifies errors and processing gaps, resolves discrepancies with partners, manages queue-based workloads, and supports process-improvement initiatives. The role requires sound judgment, attention to detail, adaptability, and effective communication in a regulated financial-services environment.
Top Skills:
Case-Management SystemsOperational SystemsWorkflow Systems
Business Intelligence
Supervise Profit Center operations, teammates, inventory, sales, purchasing, customer service, and material handling activities. Improve productivity and profitability by analyzing sales and inventory reports, resolving customer and vendor issues, enforcing company policies, and maintaining safe operations under OSHA and DOT standards. The role also includes training employees, supporting inside sales, processing orders, safeguarding company assets, and operating forklifts and related equipment.
Top Skills:
ForkliftMaterial Handling EquipmentExcelMS OfficeMicrosoft OutlookMicrosoft Word
Automotive • Retail
Manage daily operations and business development center activities, including customer communications, service appointment scheduling, cross-department coordination, performance tracking, procedure implementation, recordkeeping, and policy compliance. The role emphasizes workflow efficiency, customer satisfaction, organization, communication, and proficiency with CDK software and CRM tools.
Top Skills:
CdkCrm Software
Fintech • HR Tech
Support the CEO, Head of Engineering, and leadership team through complex calendar management, travel and event planning, inbox triage, executive communications, expense and budget processes, and administrative systems. Build AI-enabled workflows for meeting summaries, research, drafting, and action tracking. Serve as a trusted thought partner, culture carrier, and delegated decision-maker while coordinating cross-functional operating rhythms and anticipating leadership needs.
Top Skills:
Ai ToolingChatgptClaudeGeminiGmailGoogle CalendarGoogle DocsGoogle DriveGoogle SheetsNotion
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Top Companies in Phoenix, AZ Hiring Operations Roles
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