Top Tech Support Jobs in Phoenix, AZ

The Data Center Technician will ensure the availability and reliability of data center operations, conduct hardware and network diagnostics, perform repairs, provide technical support, and participate in documentation and training.

The Product Support Analyst will identify root causes of customer issues, monitor key systems, gather data, collaborate with operations and product teams, and facilitate incident management. The role focuses on improving customer experiences and synthesizing data into actionable insights.

As a Subject Matter Expert, you will support Sales Executives with in-depth technical knowledge of genomic products, deliver demonstrations and presentations, lead lab trainings, provide expert knowledge on AI SaaS solutions, and contribute to product development and market intelligence.

The Healthcare Reimbursement Consultant II prepares cost reports and payment reconciliations for Medicare and Medicaid, assists in rate-setting for FQHCs and RHCs, collaborates with senior staff during audits, develops client relationships for ongoing service, and manages multiple projects concurrently.

As a Technical Support Representative at BigCommerce, you will provide bilingual (French and English) technical support to merchants, troubleshoot issues, educate customers about platform features, and enhance customer satisfaction. You will engage in phone, email, and chat communications while striving for first contact resolution and assisting with billing and account inquiries.

As an Intermediate Support Engineer, you will provide technical support to US Federal agencies and collaborate with various teams to enhance GitLab’s features and documentation. You will troubleshoot customer issues, contribute to the source code, and improve support processes.

The Senior Support Engineer I provides advanced technical assistance to resolve customer issues and escalated cases. This role involves diagnosing technical issues, delivering detailed solutions, escalating software bugs, and communicating with customers and stakeholders regarding technical matters.