Top Senior Operations Jobs

Leads business operations for GLG’s Expert Content Library, managing a regional team, operating plans, performance reporting, business reviews, partner coordination, distribution workflows, and AI-enabled client demonstrations. Collaborates with Content, Product, Engineering, Data, Commercial, and external partners to improve platform adoption, reporting visibility, content distribution, and operational execution. Translates data and stakeholder feedback into recommendations for product priorities, partner strategy, readership growth, and workflow improvements.

Manage end-to-end administration for complex national account insurance business, including implementations, policy amendments, plan configuration, claims administration, billing adjustments, and client documentation. Collaborate with implementation, underwriting, claims, compliance, billing, and delivery teams to interpret contractual and regulatory requirements, resolve escalated issues, maintain accurate systems and census data, meet service levels, and improve operational processes and client experience.

Leads operational performance across a portfolio of 5–8 charter schools, coaching directors of school operations and supporting school leaders. Oversees budgets, enrollment, attendance, safety, facilities, transportation, compliance, employee relations, and operational excellence. Uses data analysis, professional development, talent practices, and cross-functional collaboration to improve outcomes, advance racial equity, and implement consistent regional and network-wide solutions.

Build and operate the Global Payments Performance operating model, including governance, capacity planning, metrics, reporting, dashboards, OKRs, and leadership cadences. Lead AI-enabled workflow improvements, data-driven process enhancements, systems troubleshooting, and cross-functional global programs such as churn reduction. Serve as a strategic partner to senior Customer Success leadership while translating business needs into technical requirements and driving initiatives from design through execution.

Leads Cloud and AI Platforms business operations, cross-organizational strategy, fiscal-year planning, rhythm-of-business execution, and executive business insights. Orchestrates inputs from Product, Sales, Marketing, Finance, Engineering, Partners, and Customer Success to align priorities, investments, and GTM execution. Drives governance, risk management, operational improvements, and data-informed decisions while influencing senior stakeholders and managing a high-performing strategic planning team.

Leads 24/7/365 enterprise IT operations, ensuring service availability, performance, reliability, SLA compliance, and incident resolution. Manages critical outages, root cause analysis, operational documentation, upgrades, maintenance windows, cybersecurity compliance, dashboards, and continuous service improvement. Partners with engineering teams to integrate technologies and oversees sustainment, procurement, security, asset management, and complex infrastructure environments.

Supports research operations by optimizing workflows, coordinating projects, managing inventory and procurement, maintaining laboratory equipment and repositories, coordinating vendor repairs, supporting EH&S initiatives, responding to critical equipment alarms, troubleshooting system issues, and protecting research continuity through proactive maintenance and rapid operational response.

Supports hedge fund clients across middle- and back-office operations, including trade settlement, reconciliation of cash and position discrepancies, wire processing, cash reporting, and payment confirmation. The role manages client relationships, coordinates with prime brokers and counterparties, supports numerous financial products, researches exceptions, and collaborates with fund accounting, OTC operations, investor services, and IT teams.

Supports a Department of Defense PMO by gathering and analyzing functional data, documenting workflows, recommending process improvements, developing guidance materials, monitoring implemented processes, and preparing project plans, schedules, status reports, and performance evaluations. The role also provides project management consultation, translates technical information into user-friendly documentation, and coordinates teams and stakeholders to ensure timely delivery.

Manage daily operations for a facility supporting 25–50 employees. Lead safety, compliance, workforce planning, recruiting, training, scheduling, payroll coordination, asset and project tracking, customer service, and team development. Investigate incidents, implement preventative measures, maintain traffic-control credentials, manage customer relationships, support business growth, oversee P&L, and ensure adherence to collective bargaining agreements and applicable regulations.

Manage branch operations and 25–50 employees while supporting the Branch Manager. Lead safety initiatives, regulatory compliance, workforce forecasting, recruiting, training, scheduling, payroll, asset tracking, customer service, and business development. Investigate accidents, implement preventative measures, maintain traffic-control credentials, manage employee issues, follow collective bargaining agreements, and develop high-performing teams while improving efficiency and reducing costs.

Leads sales and revenue operations reporting, forecasting, pipeline analytics, executive dashboards, KPI development, and sales performance analysis. Partners with finance, systems, and sales leadership to validate data, identify risks and trends, recommend actions, and improve reporting processes. Uses Alteryx, Tableau, Power BI, Claude, and Copilot to synthesize data and accelerate insights. Coaches junior analysts and supports cross-functional projects.

Leads daily IT infrastructure and service delivery across offices and remote environments. Oversees service desk operations, Microsoft 365, identity and endpoint management, networks, workplace technology, vendors, assets, budgets, continuity planning, and operational recovery. The hands-on manager leads infrastructure and support staff, coordinates incidents and changes, implements approved security controls, maintains documentation and audit evidence, and partners with security, development, QA, product, facilities, and business teams.

Manages employee benefits operations, including team leadership, workforce planning, budgeting, KPI monitoring, risk management, client retention, process improvement, and technology enablement. Implements operational strategies, improves workflows, ensures regulatory and policy compliance, supports business growth, and partners cross-functionally to enhance service quality, efficiency, profitability, and client and colleague experiences.

Lead and improve flights inventory operations by defining standards, designing scalable processes, using data to diagnose issues, driving reporting and automation, influencing product/tooling, and building AI-assisted triage and anomaly detection workflows. Coach teammates, run retrospectives, set OKRs, and ensure airline schedules, fares, and supplier feeds remain accurate to protect bookings and revenue.

Owns complex financial and client information processes for alternative investment onboarding and maintenance. Resolves high-risk issues, executes transactions, validates documentation, maintains procedures, and supports quality assurance, audits, controls, and risk mitigation. Partners with product and operational stakeholders on process improvements, initiatives, testing, training, and system enhancements while preparing reports and ensuring regulatory and enterprise standards are met.

Leads enterprise data and analytics platform operations, service delivery, governance, reliability, compliance, modernization, and continuous improvement. Manages engineers and platform specialists, oversees incidents, upgrades, monitoring, capacity planning, vendor relationships, budgets, and operational metrics. Partners with business and technology leaders on cloud transformation, platform strategy, resource allocation, and executive reporting while developing team talent and ensuring secure, scalable, and sustainable data services.

Lead and improve FCM operating model for listed derivatives by designing scalable processes, controls, and tooling. Drive launch readiness, automation, vendor management, and cross-functional initiatives while monitoring operational stability, reporting, and regulatory requirements in a high-stakes regulated environment.

Own and improve onboarding, training, and enablement programs for technical data teams. Build scalable systems, resources, and workflows; support recruiting through candidate evaluation and interviews; use AI tools to maintain content and identify training gaps; and measure onboarding, training, and operational outcomes using KPIs and automated tracking. The role partners cross-functionally with data leaders and employees in a fast-growing, ambiguous environment.

Manage day-to-day funding and collateralization processes, resolve breaks and ad-hoc issues, lead and develop direct reports, drive process improvement and system renovation, ensure resource coverage for business-as-usual commitments, and support risk, audit, and control initiatives.

Lead and optimize sales processes, territory planning, RFP and Bid Desk reviews, Salesforce enhancements, data quality, and sales tech stack. Deliver metrics, automate alerts, collaborate cross-functionally, and use AI tools to improve AE/CSM productivity and sales efficiency.

The role involves leading key GTM and operational projects, building a high-performing Strategy & Ops function, and driving growth in a fast-paced environment.

Lead Cisco’s law firm engagement strategy within Legal Operations. Manage law firm relationships, performance, roster management, e-billing, onboarding, engagement letters, and fee arrangements. Drive operational frameworks, process improvements, project execution, issue resolution, stakeholder communication, and adoption of new tools. Use analytics to track outcomes, improve efficiency, optimize legal spend, and deliver measurable value while collaborating with Legal and cross-functional teams.

Leads CPC’s enterprise technology operations, including IT service management, end-user services, infrastructure, networks, cloud operations, identity and access management, cybersecurity operations, engineering, and vendor management. The role establishes operational governance, service standards, KPIs, cybersecurity and resilience practices, and continuous improvement programs. It manages IT teams, strategic vendors, budgets, modernization initiatives, business continuity, disaster recovery, and enterprise technology projects while improving service reliability, security, efficiency, and employee technology experience.

Leads strategy, analytics, financial modeling, market intelligence, and business operations for Paramount Games. Develops long-range plans, KPI infrastructure, dashboards, executive reporting, transaction analyses, and operating rhythms. Partners with Finance, Legal, Corporate Strategy, Data, Technology, and other functions to evaluate opportunities, improve decision-making, and drive strategic initiatives. Builds and eventually leads the Strategy and Business Operations team.