Top Senior Operations Jobs

Coordinates projects, workflows, reports, and communications across DCAS Real Estate Services Financial Services teams. Supports property valuation appraisal requests, lease registrations and payments, and lease audit communications. Conducts real estate research, gathers historical and current data, prepares information for reports, examines records, and interfaces with appraisers, vendors, landlords, tenants, government agencies, attorneys, architects, engineers, and other stakeholders.

Monitors operational performance, analyzes KPIs and large datasets, builds automated reports and dashboards, and identifies process improvements. Designs workflow automation, ensures SOP compliance and data integrity, investigates root causes, and implements corrective actions. The role collaborates cross-functionally on operational initiatives, maintains documentation, and supports onboarding and training while driving efficiency across business operations.

The Operations Lead will optimize financial outcomes, translate operational needs into product requirements, drive new initiatives, develop scalable processes, and analyze operational data to define strategy in a high-growth environment.

The role involves developing commerce strategies, managing projects, analyzing data for insights, and improving efficiency in operations.

Lead cross-functional programs and process design to scale company operations. Drive AI-first adoption (LLMs, internal agents), standardize software stacks, build operating cadence and reporting, optimize supply chain automation, and deliver a quarterly initiative roadmap in partnership with Engineering, Sales, Marketing, and Operations.

The Head of Field Engineering Operations will design and optimize operational strategies for the Field Engineering team, focusing on systems, processes, and frameworks to enhance performance and customer impact while leading a high-performing team.

Lead Global Skilling operations to modernize content lifecycle using AI and automation. Own content publishing, delivery, organizational operations, supplier governance, process design, change management, and people leadership. Drive metrics-driven process improvement, cross-functional stakeholder engagement, and enterprise-scale operational transformation.

Leads company strategy and operations directly with the CEO at an early-stage payments fintech. Owns planning, goals, operating cadence, executive and board materials, cross-functional execution, operational team management, service levels, staffing, escalations, and decision analysis including pricing, corridor economics, partnerships, and market entry. Partners with product on prioritization and market strategy while managing support, product operations, and compliance operations.

The Business Operations Manager drives business, operational, staffing, financial, technology, and process initiatives for Rocket Lab’s Space Systems Software organization and Denver site. Responsibilities include partnering with senior leadership on strategy, KPIs, financial performance, reporting, communications, process improvement, IT, contracts, facilities, security, hiring, and project management. The role also develops scalable solutions and uses AI to improve operational excellence.

Own IT operations reliability, security, and scalability across identity, endpoint, and infrastructure systems. Resolve Tier 2/3 incidents, troubleshoot Apple devices and connected systems, perform root-cause analysis, automate recurring solutions, maintain documentation, manage access and compliance controls, lead operational projects, communicate during incidents, mentor team members, and participate in on-call support.

Manage day-to-day IT operations across multiple sites, business teams, and clinical teams. Oversee an outsourced MSP, junior IT staff, enterprise applications, infrastructure reliability, end-user support, and device provisioning. Lead IT rollouts, vendor transitions, migrations, and site setups on time and within budget. Build consistent operational standards and communicate effectively with technical and non-technical stakeholders.

Lead and improve Legal & Compliance operations by developing processes, implementing tools (contract, compliance, project tracking), managing budgets and invoices, driving change management and training, and partnering cross-functionally to increase team efficiency and knowledge sharing.

Lead company-wide strategy and operating cadence directly with the CEO. Manage customer support, product operations, and compliance operations; own planning, goals, service levels, executive workstreams, board materials, and cross-functional execution. Analyze corridor economics, pricing, partner performance, market entry, and build-versus-buy decisions. Support product prioritization and competitive positioning while ensuring operations scale within regulated payments and fintech environments.

Leads the bank’s enterprise payments ecosystem across ACH, wire, RTP/FedNow, card, and emerging payment rails. Owns strategy, operations, vendors, infrastructure, KPIs, compliance, risk frameworks, and third-party sender programs. Partners with treasury, AML, fraud, compliance, technology, and operations teams to support continuous payment services, liquidity needs, customer growth, and regulatory readiness. Builds payment programs, negotiates contracts, presents business cases, and represents the function during audits and examinations.

Manages daily operations of an environmental health and safety laboratory, including sample throughput, laboratory resources, client service, staffing, budgets, quality, safety, and performance. Leads employees, coordinates technical and support teams, resolves client and technical issues, ensures turnaround times and data quality, implements operational best practices, and maintains compliance with industry and environmental testing standards.

Own the revenue operations infrastructure supporting Zoom’s go-to-market organization. Responsibilities include managing Salesforce and the broader GTM technology stack, maintaining data models, running pipeline and forecast cadences, producing executive reporting, designing lead routing and territory rules, enabling signal-driven expansion programs, managing RevOps requests, and driving cross-functional initiatives and AI workflow adoption.

Coordinates patient-specific implant purchase orders, tracking, documentation, issue resolution, and process improvements. Manages facility maintenance, vendors, workplace supplies, workspace changes, and routine facility projects. Provides backup support for image acquisition by requesting, retrieving, uploading, and tracking patient imaging while protecting patient information. Collaborates with Manufacturing, Supply Chain, Finance, Image Acquisition, vendors, and other internal teams.

Own Legal Tracker and legal operations workflows, including outside counsel management, e-billing, invoice review, accruals, matter reporting, spend controls, and approval processes. Partner with attorneys and finance on budgets, forecasting, and reconciliations. Improve intake-to-close workflows, administer system configurations, coordinate cross-functional projects, leverage AI tools, and provide operational support to senior legal leadership while handling confidential information.

Build and lead Polymarket’s fraud operations function, including investigation workflows, SOPs, case routing, escalation paths, SLAs, QA processes, and reporting. Manage Fraud Analysts and BPO partners, oversee performance and capacity, investigate fraud typologies, identify process bottlenecks, and partner with Product, Engineering, Data Science, Compliance, and Fraud Strategy to improve detection, automation, and prevention.

Leads complex operational analysis and issue resolution for MoneyPass network operations. Responsibilities include root-cause analysis, tactical planning, stakeholder collaboration, compliance enforcement, dispute and arbitration review, contract and pricing tracking, client communications, invoicing support, and validation of pricing and interchange setups. The role also supports AI adoption, operational process improvements, and data-driven recommendations to senior management.

Manage a medium-complexity equipment financing operations unit, lead and coach staff, oversee multiple processes, resolve escalations, drive service excellence and process improvements, and ensure efficient workload distribution and operational performance.

Analyzes sales performance, KPIs, pipeline, bookings, ARR, churn, and expansion trends; produces reports and dashboards; supports forecasting, capacity, territory, quota, and commission planning; administers sales and CRM tools; and develops sales enablement processes. The role collaborates across teams to improve sales productivity, forecast accuracy, communication, and business outcomes.

Leads business operations for GLG’s Expert Content Library, managing a regional team, operating plans, performance reporting, business reviews, partner coordination, distribution workflows, and AI-enabled client demonstrations. Collaborates with Content, Product, Engineering, Data, Commercial, and external partners to improve platform adoption, reporting visibility, content distribution, and operational execution. Translates data and stakeholder feedback into recommendations for product priorities, partner strategy, readership growth, and workflow improvements.

Manage end-to-end administration for complex national account insurance business, including implementations, policy amendments, plan configuration, claims administration, billing adjustments, and client documentation. Collaborate with implementation, underwriting, claims, compliance, billing, and delivery teams to interpret contractual and regulatory requirements, resolve escalated issues, maintain accurate systems and census data, meet service levels, and improve operational processes and client experience.

Leads operational performance across a portfolio of 5–8 charter schools, coaching directors of school operations and supporting school leaders. Oversees budgets, enrollment, attendance, safety, facilities, transportation, compliance, employee relations, and operational excellence. Uses data analysis, professional development, talent practices, and cross-functional collaboration to improve outcomes, advance racial equity, and implement consistent regional and network-wide solutions.