Top Senior Operations Jobs

Own strategic Revenue Operations across forecasting, funnel analytics, GTM planning, sales operations, deal desk, pricing, commissions, data governance, and AI transformation. The role establishes reliable forecasting and unified revenue data, leads annual planning and reforecasts, manages commission systems and pricing operations, and drives AI-enabled workflows. Reporting to the COO, the director leads a distributed team and influences Marketing, Sales, Customer Success, Finance, Data, Systems, and AI teams.

Leads the New Accounts operations team, ensuring accurate, timely, compliant completion of departmental processes. Manages workloads, controls, procedures, employee performance, coaching, training, and development. Oversees lost security holder and abandoned account processes, including regulatory escheatment requirements. Acts as a subject matter expert for complex issues, distributes workloads, reviews processes, and drives operational efficiency while managing risks and priorities.

Oversee all operations at Uline’s Washington branch, including warehouse, customer service, sales, HR, IT, and facilities. Lead department supervisors, maintain high customer service standards, support recruitment and retention, manage employee relations, and drive accountability through performance feedback. The role provides hands-on senior management for a 1-million-square-foot distribution center and requires limited overnight travel.

Oversee daily operations, lead teams, allocate resources, manage budgets, and ensure quality, safety, compliance, and customer satisfaction. Develop operational strategies with senior leadership, improve processes using Lean Sigma methodologies, manage suppliers and vendors, monitor KPIs, mitigate risks, and implement emergency response plans. The role requires cross-functional leadership, strong communication, supervisory experience, and approximately 10% travel.

Leads business strategy and design operations for Walmart’s global design organization. Partners with the Chief Design Officer to set priorities, scale processes and capabilities, align leaders across six international markets, strengthen design partnerships and brand presence, and advance AI-powered shopping experiences. Oversees design operations supporting approximately 500 professionals across UX, research, content, motion, and conversational design.

Leads operational excellence, governance, compliance, commercial controls, risk management, and process optimization across Indonesia and the Philippines. Partners with regional and country leadership on performance reporting, financial governance, vendor and office operations, business systems, process standardization, audits, and continuous improvement. Oversees operational support functions, drives Dynamics 365 adoption, improves data and reporting quality, and ensures alignment with corporate, regional, and local regulatory standards.

Leads business operations for AI Research, serving as strategic operating partner and chief of staff to the research head. Responsibilities include strategy execution, portfolio governance, executive reporting, financial and resource planning, conference engagement, infrastructure prioritization, responsible AI governance, and talent initiatives. The role aligns research priorities, investment, talent, and enterprise execution while partnering across technology, finance, legal, product, and business teams.

Leads AI infrastructure strategy and operations for GPU capacity, forecasting, resource allocation, governance, and investment planning. Develops demand models, quantitative business cases, dashboards, and scenario analyses while coordinating Product, Engineering, Infrastructure, and Finance teams. Identifies capacity risks, drives migrations and cost optimization, and communicates technical recommendations to executives. The role requires substantial experience with AI infrastructure, cloud capacity planning, financial modeling, analytical tools, and cross-functional strategy.

Provides customer service and operational support for wireless communication service work. Responsibilities include handling customer requests, scheduling and coordinating technicians, maintaining work orders, following up on service progress, invoicing tickets, conducting customer satisfaction checks, managing equipment returns, and assisting with inventory and parts requests.

Own global renewals and churn forecasting, governance, executive reporting, and operational improvements. Partner with Renewals, Finance, Customer Success, Analytics, and Data Science to improve forecast accuracy, identify retention risks, support capacity planning and compensation operations, and scale recurring-revenue processes and tooling.

Leads operational excellence across tooling, cost-to-serve modeling, KPI reporting, process redesign, and cross-functional execution. Partners with Engineering, Data, Finance, and operational leaders to improve efficiency, reduce costs, implement automation, establish performance reviews, support launches, and inform strategic decisions. The role also contributes to company planning, market evaluation, partnerships, and M&A diligence.

Leads onsite IT service delivery and day-to-day operations across multiple locations. Manages infrastructure and support teams, staffing, escalations, incidents, ITSM governance, infrastructure projects, compliance, stakeholder relationships, service performance, reporting, and operational improvements across networks, servers, cloud, security, endpoints, backup, and disaster recovery.

Own and scale Tailscale’s Product operations, including roadmap health, launch readiness, documentation, onboarding, feature request management, customer insight systems, operating rhythms, and product metrics. Partner with Product, GTM, Support, Data, and company leadership to identify operational gaps, establish standards, influence prioritization, and build scalable systems. The role requires autonomous execution, strategic judgment, cross-functional alignment, and strong communication in a remote-first environment.

Monitor and support on-premises and cloud IT systems, resolve incidents and outages, coordinate major-incident response, manage runbooks and change processes, oversee vendors and assets, and track operational KPIs and SLAs. The role also supports high availability and disaster recovery environments, collaborates with technical and business teams, and continuously improves IT operations and service availability.

Manages daily operations for the Graduate College, including budgeting, purchasing, reporting, admissions support, staffing, communications, events, scheduling, and process improvement. Coordinates graduate governance activities, curriculum proposals, enrollment processing, orientations, and website strategy. Advises leadership on performance, resolves operational issues, develops policies and systems, and supervises an administrative assistant and student workers.

Manages operations, personnel, customer relationships, finances, assets, quality, safety, and performance for one or more vehicle maintenance locations. Oversees labor planning, technician scheduling, workflow, recruiting, training, budgeting, vendor management, inventory, repairs, compliance, and continuous improvement. Ensures customer satisfaction, vehicle uptime, productivity, cost control, regulatory compliance, and achievement of operational and financial objectives.

Provides administrative and client support for a professional services firm, including client communications, onboarding, confidential records management, tax filing and notice tracking, workflow reporting, calendar and travel coordination, meeting and event planning, correspondence, contracts, and leadership support. The role monitors deadlines for hundreds of tax returns, maintains trackers and reports, coordinates with tax and audit teams, and ensures client deliverables are completed accurately and on time.

Supports process and performance improvement initiatives within Specialty Pharmacy. Reviews front-end and back-end pharmacy operations, analyzes quantitative and qualitative data, identifies efficiency and quality opportunities, and develops actionable solutions. Facilitates process reviews, working sessions, and cross-functional discussions while supporting improvements in colleague performance, call quality, customer experience, and financial outcomes.

Manage and expand a fraud operations team responsible for alert review, investigations, fund recovery, service levels, and incident response. Develop fraud policies and processes, use data and analytics to improve efficiency, research emerging fraud trends, and partner with Product, Engineering, Data Science, Risk Strategy, and Customer Support teams to build tooling, strengthen decisioning systems, and address escalations.

Leads onboarding and maintenance operations for Corporate Trust Paying and Transfer Agent teams across multiple locations. Manages 12–15 employees, oversees account and security setup, monitors production and quality metrics, manages operational risk and escalations, and ensures compliance with procedures and regulations. Partners across business, technology, risk, compliance, and client teams to support onboarding and servicing. Drives process improvement, automation, cross-training, continuity planning, audits, and operational transformation.

Coordinates daily administrative operations for a water management project, including client and vendor relationships, expense and billing tracking, requisition review, reporting, office supply ordering, personnel records, onboarding, training tracking, and quality-control reporting. Supervises one administrative employee and supports project managers and plant personnel while ensuring accurate financial, HR, and operational documentation.

Lead growth strategy and operations for Talkiatry’s Mindshare Referrals program. Partner with field leadership to develop market strategies, analyze account and provider performance, optimize territory coverage, build AI-enabled tools, improve workflows, and deliver reporting for executive and health system partner reviews. The role combines strategic problem-solving, analytics, commercial operations, and hands-on execution to scale referral growth.

Leads strategic and business planning, workforce planning, special projects, change management, reporting, budget analysis, KPI tracking, process improvements, stakeholder partnerships, communications, and vendor relationships for a department or business segment.

Oversee operational performance across safety, quality, delivery, cost control, fleet and labor utilization, inventory management, and customer satisfaction. Implement standard work instructions, training, KPIs, capacity planning, and continuous improvement initiatives. Coordinate with branch, regional, and corporate leaders, conduct performance assessments, manage inventory counts, and ensure timely, cost-effective service delivery.

Leads business development operations supporting deal execution, CRM and customer planning, market intelligence, forecasting, reporting, and process improvement. Builds dashboards, systems, and operating routines that provide visibility into customer and deal status for teams and executives. Applies AI and automation to improve workflows and decision support, while engaging directly with hyperscale and AI customers. Partners across commercial, customer development, and market teams in a fast-scaling data center environment.