Top Senior Operations Jobs

Leads operations, financial performance, safety, customer relationships, and staff development across multiple regional facilities. The role manages budgets and cost centers, establishes performance metrics, improves processes, aligns productivity and revenue goals with organizational strategy, and coaches General Managers and operations teams. It also builds customer and vendor partnerships and promotes employee engagement, safety, and service quality.

Own partner operations by building scalable onboarding, enablement, workflow, reporting, and performance frameworks. Coordinate cross-functional initiatives across Customer Success, Sales, Product, and Engineering; improve partner experiences; manage alliance relationships; and drive strategic plans, process optimization, and operational visibility in a growing robotics business.

Leads marketing technology and operations by administering Marketo and Salesforce, managing integrations and data governance, optimizing lead lifecycle processes, and building automated workflows with Zapier, Azure, and LLMs. Establishes campaign operating standards, monitors KPIs, improves data quality, and coordinates cross-functional Marketing, Sales, and Revenue Operations initiatives. Requires hands-on MarTech expertise, strong automation capabilities, and experience leading scalable marketing operations processes.

Own product operations across alpha, beta, and GA programs; manage launch calendars and readiness cadences; coordinate cross-functional checkpoints; build feedback intake and synthesis systems; lead major product events and rollout activities; and develop code, no-code, and AI-powered automations. The role also contributes to scaling Product Operations practices, mentoring peers, and improving collaboration across Product, Engineering, Research, Safety, Legal, Support, and GTM.

Supports distribution center warehouse and transportation operations by processing forms, reports, claims, time sheets, dispatch documents, and route updates. Responds to inquiries, resolves issues, tracks operational metrics, maintains spreadsheets and databases, supports compliance activities, manages office supplies, and assists with training junior clerical staff. The role works primarily in an office but may occasionally enter refrigerated warehouse areas.

Develop and scale Uber One membership offerings and acquisition strategies through Mobility. Use customer insights, competitive intelligence, and data analysis to identify growth opportunities, build business cases, evaluate experiments, and guide investment decisions. Shape propositions for audiences such as travelers and families, influence cross-functional stakeholders, and coordinate execution with Operations, Product, Marketing, and Finance teams across global and regional markets.

Leads data center network operations, hardware repair, fiber deployment, splicing, testing, and troubleshooting across server, storage, and network platforms. Supervises technicians, assigns workloads, manages ticket queues and SLAs, performs CLI-based diagnostics, resolves Layer 1–3 issues, supports fiber certification, maintains documentation, and coordinates infrastructure upgrades and maintenance. Requires hands-on technical leadership in high-availability environments, with up to 10% domestic travel.

Leads revenue operations scaled services, enablement, and support by executing business plans, improving processes, managing service standards, and using data-driven insights to optimize performance. Oversees team development, stakeholder collaboration, program management, risk planning, and continuous improvement for API partners. Ensures scalable onboarding, release validation, issue resolution, data quality, and partner self-sufficiency while aligning operational and financial outcomes with organizational goals.

Leads the Revenue Operations team and partners with commercial and executive leaders to improve shared data, processes, pricing, margins, deal management, automation, and AI-enabled tooling. The role builds operational infrastructure in a fast-moving startup, develops financial models and forecasts, establishes commercial workflows, coaches team members, and takes ownership of important unassigned business initiatives.

Supports operations leadership through Microsoft 365 administration, employee onboarding and offboarding, IT troubleshooting, asset management, vendor coordination, purchasing, records maintenance, document control, and ISO 9001 and CMMC compliance activities. Maintains SharePoint and Teams repositories, tracks access and equipment, coordinates IT providers, and supports audits and government contracting requirements.

Leads policy intelligence and governance for global Marketplace post-purchase experiences. Evaluates policy performance, identifies risks and gaps, establishes change governance, defines KPIs, and drives data-backed improvements. Partners with Product, Risk, Operations, Finance, Legal, and Analytics to influence technology roadmaps, improve automation and controls, resolve systemic issues, and provide recommendations to senior leadership. The role requires scalable policy mechanisms, strong cross-functional leadership, analytical judgment, and executive communication.

Support the CEO and leadership team by managing complex calendars, communications, priorities, deadlines, and high-impact meetings. Coordinate internal events, special initiatives, and cross-functional projects while handling confidential information and high-profile external relationships. The role requires exceptional judgment, discretion, executive communication, organization, and proficiency with productivity, scheduling, collaboration, and AI-enabled tools in a fast-paced, high-trust environment.

Leads vegetation management operations across field crews, ensuring safe, efficient, and high-quality execution. Oversees staffing, equipment, production metrics, audits, client relationships, stakeholder communications, business development support, estimating, bid preparation, compliance, recruiting, and workforce planning. Manages operational challenges, analyzes P&L and performance data, and partners with safety, HR, sales, and business development teams to support growth.

Own daily help desk operations and provide Tier 1–3 technical support. Administer Microsoft 365, Entra ID, Intune, Exchange Online, SharePoint, Teams, endpoints, identity, networks, servers, backups, and security platforms. Manage onboarding and offboarding, monitor infrastructure and security alerts, maintain technology assets and documentation, support vendors and projects, and recommend operational improvements. Serve as the operational backup to the IT Operations Architect while escalating significant risks and business impacts.

Leads branch operations, customer and supplier processes, pricing and rebates, inventory performance, returns and credits, office administration, events, facilities access, phone systems, and staff supervision. The role identifies process improvements, manages priorities, supports customer and vendor interactions, oversees branch responsibilities, and advises leadership on procedural issues. Requires a high school diploma, five years of relevant experience, analytical ability, communication skills, organization, and general computer proficiency.

Leads enterprise IT operations supporting cloud infrastructure, applications, identity services, cybersecurity coordination, change governance, and end-user support. Oversees Azure modernization, ServiceNow and Microsoft 365 operations, production releases, compliance activities, incident response, vendors, contractors, and cross-functional technical teams. Provides strategic guidance on modernization, service transformation, operational readiness, and technology investments supporting federal programs and mission operations.

Provides strategic and administrative support to Procurement executives, including calendar and travel management, office operations, events, reporting, budgeting, stakeholder coordination, change management, and risk oversight. Acts as a trusted business advisor, supports strategic planning and operational initiatives, analyzes business information, tracks performance, develops communications, and coordinates solutions across stakeholders. The role requires three days per week in the Chicago office and occasional travel.

Own commercial governance, deal desk strategy, pricing and packaging, quote-to-cash processes, contracting standards, and partner and customer success commercial motions. The role aligns Sales, Finance, Legal, Product, and Customer Success, improves deal execution through automation and AI, enables field teams, and drives metrics including cycle time, forecast accuracy, discount discipline, and booking quality.

Own SMB scaled-success strategy and operations for Uber Retail, designing programs that improve merchant visibility, catalog quality, growth, retention, and reliability. Use SQL-driven analysis to create playbooks, dashboards, scorecards, experiments, and self-service workflows. Partner cross-functionally with Product, Catalog, Sales, Marketing, Operations, Finance, and Discovery teams to scale merchant outcomes without one-to-one account management.

Supports construction and maintenance operations by reviewing project documentation, reconciling contractor invoices, processing accounting records, preparing reports, communicating with field and engineering teams, and assisting with financial forecasting. Uses multiple enterprise applications to verify data, document project completion, process invoices, track materials and compliance records, and prepare corrections and journal entries.

Provides executive support to the COO, managing calendars, communications, travel, expenses, briefings, and sensitive information. Coordinates leadership meetings, board preparation, cross-functional initiatives, and project follow-through across Finance, People & Culture, Compliance, and Operations Support. Designs and maintains AI-enabled workflows using Asana, Notion, Slack, and related tools to improve visibility, reduce manual work, and strengthen organizational processes.

Provides Tier 1–2 IT support across two pharmaceutical sites, including endpoint deployment, Microsoft 365 and Active Directory administration, networking, virtualization, backups, and asset management. Supports laboratory instrument PCs, Waters Empower, scientific systems, and data recovery. Maintains GxP compliance, validated systems, SOPs, change controls, IQ/OQ testing, access reviews, audit documentation, and data integrity. Coordinates with laboratory, QA, operations, instrument vendors, and external IT providers while traveling locally between sites.

Provides enterprise oversight for business operations supporting product divisions. Leads analytics, expense management, forecasting, KPI governance, inventory management, demand planning, allocation, process improvement, service delivery, and financial performance management. Develops multi-year operating strategies, standardizes processes, manages global support operations, and leads multiple management layers across teams and geographies. Requires cross-functional leadership, analytics, process improvement, supply chain knowledge, and SAP experience.

Own strategic Revenue Operations across forecasting, funnel analytics, GTM planning, sales operations, deal desk, pricing, commissions, data governance, and AI transformation. The role establishes reliable forecasting and unified revenue data, leads annual planning and reforecasts, manages commission systems and pricing operations, and drives AI-enabled workflows. Reporting to the COO, the director leads a distributed team and influences Marketing, Sales, Customer Success, Finance, Data, Systems, and AI teams.

Leads the New Accounts operations team, ensuring accurate, timely, compliant completion of departmental processes. Manages workloads, controls, procedures, employee performance, coaching, training, and development. Oversees lost security holder and abandoned account processes, including regulatory escheatment requirements. Acts as a subject matter expert for complex issues, distributes workloads, reviews processes, and drives operational efficiency while managing risks and priorities.