Top Senior Operations Jobs

Lead strategy and execution for remote autonomous operations, building and scaling Remote Operations Control Centers (ROCCs). Define intervention protocols, staffing, KPIs, tooling, and escalation pathways. Partner with engineering and field teams to reduce human interventions, improve uptime, and translate operational insights into autonomy improvements. Hire, train, schedule, and manage operator performance while driving process automation and continuous operational optimization.

Partner with Creator, Product, Eng, Data, and Finance to ensure marketplace liquidity by sizing creator supply, owning funnel analytics, designing incentive programs, improving retention, resolving payments/disbursements, and building dashboards and processes to scale creator operations.

Lead Fora's UK market growth by owning strategy, KPIs, and operational execution. Build processes, tools, supplier relationships, and local marketing. Drive advisor onboarding, success, compliance, and cross-functional projects while managing partners and scaling multi-city operations.

Lead and manage IT Ops team delivering help desk and sysadmin services, own runbooks and SLAs, drive automation and projects (backup, virtualization, provisioning), handle escalations and cross-team compliance coordination, and hire/mentor staff.

Lead Payments strategy and operations: evaluate new opportunities, build financial models and business cases, present recommendations to senior leadership, drive revenue and operational optimization, align cross-functional teams, lead planning processes, and manage execution of strategic initiatives while tracking KPIs and industry trends.

The Head of Revenue Strategy will manage operations and readiness, optimize commercial teams, lead cross-functional initiatives, and design a tech stack for revenue operations.

Lead operational planning and reporting for Applied Data & Insights; codify operating model, prioritize and resource cross-functional projects, partner with Finance, People, TPMs, and product teams, govern vendor/tooling decisions, and standardize practices across analytics, data science, and platform teams.

Support AMER GTM by partnering with sales, marketing, finance, and customer success. Provide complex pricing models, build scalable automations across CRM and productivity tools, drive data quality and process improvements, and deliver quantitative analyses and actionable insights for leadership.

Lead and transform the Fraud Intelligence Team into a scalable, high-impact function by improving operating models, QA and labeling processes, talent development, cross-functional partnerships, and measurable fraud prevention outcomes using automation and analytics.

Lead and transform the Fraud Intelligence Team by designing scalable operating models, QA and measurement frameworks, and talent programs. Drive labeling quality, operational metrics, and fraud prevention impact; convert frontline fraud observations into insights for Product, R&D, Analytics, and GTM; leverage AI, automation, and tooling; and serve as a cross-functional fraud subject-matter expert while developing early-career talent and measurable business outcomes.

Lead and execute compliance and operational risk testing: plan and run tests, identify control coverage gaps, assess control design and implementation, coordinate across departments, drive remediation, and improve control evaluation methods and metrics.

Build, deploy, and iterate AI-powered revenue workflows to automate and scale provider GTM motions. Lead end-to-end Rev Ops initiatives from problem definition and data analysis through implementation, partnering with R&D and Data teams. Shadow reps to design usable processes, measure performance via quantitative analysis, and drive adoption and continuous optimization of AI-native tools and systems.

Serve as the Operational Organization's primary liaison to Incident Management: triage and prioritize incidents, communicate real-time impact to stakeholders, contribute clearing and custody domain expertise to postmortems, drive corrective actions, document SOPs and workarounds, build knowledge-base articles, and coordinate cross-functional teams to ensure operational remediation and process improvements.

The Senior Operations Manager oversees contact center functions, drives strategic direction, cultivates leadership, and ensures operational excellence across P&Ls.

Lead strategy and operations for Rula's psychiatry business: define long-term growth plans, evaluate new service and business opportunities, build financial models and LTV analyses, and drive cross-functional pilots and scalable initiatives while influencing executive stakeholders.

The Senior Director of Central Operations will lead the transformation of operations, focusing on AI and automation, build a high-performing team, drive operational excellence, manage KPI frameworks, and oversee tools and learning initiatives.

Lead and scale Runwise's Revenue Operations: own forecasting, territory and quota planning, pipeline management, GTM systems and data governance, build RevOps processes and team, deliver insights and reporting, and partner cross-functionally to drive predictable national revenue growth.

Lead cross-functional, high-impact initiatives across Product, Data, and Operations. Design and scale 0-1 initiatives, build repeatable processes, analyze complex data to set strategy, drive OKRs, and hire and manage a growing operations team to improve provider and patient outcomes.

Lead GTM strategy and revenue operations to build an automated revenue operating system. Own GTM cadence, forecasting, tech stack, AI-driven scoring/enrichment, cross-functional initiatives, commission and territory design, and recruit and scale a RevOps/Strategy team.

Support a P&L by identifying operational bottlenecks, performing data analysis with SQL and BI tools, building predictive models, driving end-to-end solutions, and presenting findings to secure cross-functional alignment and implement improvements.

The Senior Product Operations Manager will oversee the product operating system, manage launch motions, and partner feedback loops, while enhancing operational efficiency across teams and initiatives.

Lead and scale product operations to ensure launch readiness, mature systems of record, embed AI/automation into workflows, build cross-functional programs, and deliver data-driven dashboards and KPIs to improve efficiency and reduce escalations across Product, Support, and Engineering.

Lead GTM strategy and operations for Global Sales: design segmentation, territory and coverage models, build data-driven investment cases, analyze funnel performance, own WBR/MBR cadence and dashboards, run cross-functional projects from PRD to launch, and champion AI and automation to increase sales productivity.

Coordinates projects, workflows, reports, and communications across DCAS Real Estate Services Financial Services teams. Supports property valuation appraisal requests, lease registrations and payments, and lease audit communications. Conducts real estate research, gathers historical and current data, prepares information for reports, examines records, and interfaces with appraisers, vendors, landlords, tenants, government agencies, attorneys, architects, engineers, and other stakeholders.

Monitors operational performance, analyzes KPIs and large datasets, builds automated reports and dashboards, and identifies process improvements. Designs workflow automation, ensures SOP compliance and data integrity, investigates root causes, and implements corrective actions. The role collaborates cross-functionally on operational initiatives, maintains documentation, and supports onboarding and training while driving efficiency across business operations.