Top Senior Operations Jobs

Lead process management and workforce operations for contact center workforce. Manage teams, design process improvements, oversee short-term planning, scheduling, network health, data and systems modernization, and partner cross-functionally to deliver operational results.

The role involves designing, implementing, and measuring the customer journey post-sale, leading cross-functional operations across GTM, managing teams in Sales Ops, Partner Ops, and Customer Success Operations, and ensuring pipeline health and operational metrics are met.

The Enterprise Revenue Operations Manager will enhance revenue growth by coordinating sales, marketing, and operations activities, managing CRM systems, and leading cross-functional projects while preparing support materials for sales initiatives.

The Head of Revenue Strategy will manage operations and readiness, optimize commercial teams, lead cross-functional initiatives, and design a tech stack for revenue operations.

Own and improve Delivery operations workflows connecting customer demand to capacity planning, cost visibility, reporting, and execution. Lead Jira infrastructure, staffing and cost models, build dashboards and decision-useful materials, partner cross-functionally, and drive automation and AI to simplify recurring work. Maintain operating cadences and support strategic planning; travel up to 10%.

Own and build GlossGeniuss end-to-end fraud program: design AI-powered detection and monitoring workflows, define response protocols, manage chargebacks and disputes, shape fraud tooling roadmaps, create SOPs, and partner cross-functionally to reduce fraud losses while preserving customer experience.

Lead and manage IT Ops team delivering help desk and sysadmin services, own runbooks and SLAs, drive automation and projects (backup, virtualization, provisioning), handle escalations and cross-team compliance coordination, and hire/mentor staff.

Lead Payments strategy and operations: evaluate new opportunities, build financial models and business cases, present recommendations to senior leadership, drive revenue and operational optimization, align cross-functional teams, lead planning processes, and manage execution of strategic initiatives while tracking KPIs and industry trends.

Support sales leadership by translating strategy into execution: define KPIs, build dashboards, analyze data for forecasting, resource allocation, incentive design, policy and process optimization, and cross-functional program implementation to drive growth and efficiency.

Lead operational planning and reporting for Applied Data & Insights; codify operating model, prioritize and resource cross-functional projects, partner with Finance, People, TPMs, and product teams, govern vendor/tooling decisions, and standardize practices across analytics, data science, and platform teams.

The role involves managing assets and inventory for R&D operations, ensuring efficient material lifecycle management and collaboration across departments to support engineering labs and data centers.

Lead operational strategy and GTM for Rubrik's managed services channel. Build strategic MSP relationships, drive joint business planning, QBRs, program design, metrics, pipeline accountability, cross-functional initiatives, and advocate partner needs to product, marketing, and enablement teams to grow MSP-sourced revenue.

The Business Operations Manager II leads cross-functional business initiatives within Direct Sales, leveraging AI tools for efficiency and translating complex data for decision-making.

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

The SVP Revenue Operations at Uniphore will drive GTM strategy, revenue planning, systems management, and team leadership to support high-growth B2B operations.

The Revenue Operations Lead will architect and operate Alchemy's revenue engine, managing pipeline generation, forecasting, and performance tracking across Sales, Marketing, and Customer Success.

The Manager of Proposal Support Operations leads a remote team overseeing proposal execution, team development, and process improvement to ensure high-quality proposal submissions that align with business goals.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

The Senior Operations Manager oversees contact center functions, drives strategic direction, cultivates leadership, and ensures operational excellence across P&Ls.

Conduct onsite and offsite audits of third-party collection agencies, law firms, and internal recovery operations to assess FDCPA and regulatory compliance, operational processes, inventory, and dialing/payment practices. Document findings, recommend corrective actions, prepare audit reports, monitor vendor performance, and collaborate with Compliance and Operations to improve controls and liquidation rates.

The Senior Registrar Operations Lead ensures operational excellence in Domains by managing escalations, compliance issues, and technical operations across departments, streamlining workflows and enhancing customer experiences.

As an IT Operations Specialist III, you'll be responsible for providing technical support, managing user lifecycle processes, coordinating endpoint procurement, and improving IT service quality across platforms. You'll also document procedures and support IT projects.

Lead establishment of a Legal Operations function to implement legal systems and AI tools, improve processes, manage budgets and vendor relationships, structure and analyze legal data, create dashboards and metrics, and drive efficiency across the Legal Department.

The Manager II Sales Operations will streamline customer experiences for the Enterprise sales team, lead a team of coordinators and analysts, and enhance overall sales processes in collaboration with various departments, focusing on revenue growth.

Lead strategy and execution for Notion's Partner programs: build revenue and capacity models, run planning cadences, define systems and reporting, optimize partner processes, design incentives and tiering, and partner cross-functionally to scale ARR growth and improve partner experience.