Top Senior Operations Jobs

Leads operations strategy for Airwallex’s Americas business, overseeing financial operations, client enablement, enterprise customer readiness, process improvement, and operational controls. Partners cross-functionally with Product, Engineering, Commercial, Partnerships, and Support teams to resolve bottlenecks, launch enterprise customers, improve service quality, and scale processes. Manages, coaches, and develops an operations team while driving strategic initiatives and operational excellence.

Support two Engineering and Product leaders through complex calendar management, meeting coordination, travel planning, expense administration, and cross-functional communication. Organize executive offsites and large team events, track meeting notes and action items, foster team culture, and improve workflows. The role requires discretion, strong organization, adaptability, independent judgment, and the ability to operate effectively in a fast-moving environment.

The Regional Director will lead operations across multiple data centers, ensuring performance, reliability, and operational excellence while managing budgets and supporting teams. They will oversee incident responses, capacity planning, and vendor performance, ensuring standards and compliance are met.

The Merchant Service Operations Manager will create and manage a credit card processing service for clients, build relationships with banks, and implement strategies for client retention.

The Operations Manager oversees strategies for client success in domain registration services, managing teams and improving service processes.

Leads strategic execution across the Data & Analytics organization by owning initiatives, coordinating cross-functional programs, improving processes, developing metrics, removing blockers, and preparing executive communications. The role drives strategic priorities from planning through implementation, facilitates leadership decision-making, ensures risk and controls compliance, and translates strategy into practical commercial outcomes.

Serve as liaison between store operations and IT for SAP S/4 IS-Retail, SAP CAR, POS and ECOM. Gather requirements, document processes, support UAT, analyze transaction discrepancies, drive process improvements, maintain business documentation, and support store adoption of system changes to improve inventory, receiving, and POS workflows.

Own end-to-end go-to-market motions for a product line or segment, including rollout design, enablement, field playbooks, adoption tracking, and performance analysis. Translate product and pricing inputs into actionable commercial strategies, collaborate with Product, Marketing, Sales, Legal, and Pricing, identify launch risks, and recommend improvements based on customer and field feedback.

Lead platform, communications, community, and operations for New York Life Ventures. Design and execute engagement programs, produce executive reporting and insights, manage cross-functional strategic initiatives, and improve processes to scale organizational effectiveness.

Lead strategy and execution for Notion's Partner programs: build revenue and capacity models, run planning cadences, define systems and reporting, optimize partner processes, design incentives and tiering, and partner cross-functionally to scale ARR growth and improve partner experience.

Lead identification and mitigation of compliance and operational risks across trade lifecycle and asset‑servicing. Design and implement control strategies, perform deep-dive testing and root-cause analysis, and automate controls using analytics and tools. Produce standardized control metrics and dashboards, manage governance and stakeholder engagement, and ensure changes do not weaken controls while driving continuous improvement.

Manage a diverse team in production environments, ensuring compliance with engineering and quality standards, and improve processes and product quality while handling multiple projects and competing priorities.

Lead and modernize the Agent Help Desk, managing day-to-day 24x7 BYOD support, outsourced vendors, workforce planning, and service quality. Drive adoption of cloud contact center technologies (e.g., Amazon Connect), AI-enabled support, self-service, analytics, and continuous operational improvements in partnership with engineering and business teams.

Lead the DCIM program for data center operations, manage vendor relationships, and drive continuous improvement for infrastructure performance.

The Senior Revenue Operations Manager will design and manage processes for the Commercial team, ensure data integrity across systems, and drive strategic initiatives to scale business operations.

The GTM Strategy and Operations Manager will analyze customer data, drive sales projects, refine communication strategies, and collaborate with teams to enhance growth and execution.

The Head of Mortgage Operations will lead Opendoor Home Loans, managing P&L, regulatory compliance, and scaling mortgage origination operations while ensuring operational excellence and exceptional borrower experience.

Oversee mortgage operations, including full P&L responsibility, regulatory compliance, team leadership, and mortgage origination processes. Drive business growth, manage key relationships, and ensure operational excellence.

Provide global operational leadership and governance for HSE programs, overseeing incident management, ergonomics and workplace accommodations, event and travel safety, documentation, case management, reporting, and continuous improvement. Lead teams, maintain controls, create dashboards and executive reports, manage global inbox and vendors, and drive process redesign and AI-enabled efficiencies to ensure consistent, timely, and audit-ready program delivery.

Own partner operations for the Revenue Operations team: ensure Salesforce data hygiene, manage deal registration and partner-sourced discounts, produce analyses and dashboards, document processes, support partner portals, and drive operational improvements to accelerate partner-sourced revenue while supporting leadership and cross-functional teams.

Lead cross-functional initiatives, design executive reporting and dashboards, track OKRs and key metrics, analyze credit and portfolio performance, create executive materials and business reviews, and coordinate strategic priorities across pricing and underwriting while partnering across a matrixed organization to drive alignment and accountability.

Drive enterprise growth by diagnosing high-leverage opportunities, owning end-to-end initiatives, and building repeatable systems, playbooks, and automation. Join a Client Strategy, Client Implementations, or Compliance team to scale integrations, deepen client relationships, or turn compliance into a competitive advantage.

Manage safety, staffing, and performance of weekend shift employees. Monitor productivity, assign tasks, ensure quality, and lead operations to meet KPIs while improving team efficiency.

Provide day-to-day technical support for investment account opening operations, train and mentor staff, resolve complex account issues, design and execute quality assurance, and lead process and system improvements to ensure timely, compliant service to subscribers.

Lead strategy and execution for remote autonomous operations, building and scaling Remote Operations Control Centers (ROCCs). Define intervention protocols, staffing, KPIs, tooling, and escalation pathways. Partner with engineering and field teams to reduce human interventions, improve uptime, and translate operational insights into autonomy improvements. Hire, train, schedule, and manage operator performance while driving process automation and continuous operational optimization.