About the Role
Help shape the future of design at Walmart—and redefine how millions of customers experience shopping.
We are seeking a strategic, forward-thinking Senior Director, Business Strategy & Design Operations to partner with senior leadership and help drive the next chapter of our global Design organization. Supporting approximately 500 design professionals across multiple geographies and six international markets, this leader will play a critical role in shaping organizational strategy, scaling operations, and strengthening global partnerships.
As a trusted advisor to the Chief Design Officer, you'll connect strategy to execution, build the infrastructure that enables design teams to thrive, and help position Walmart at the forefront of design innovation and AI-powered shopping experiences.
What You'll Do
- Drive Strategy and Organizational Impact: Partner closely with the Chief Design Officer to shape strategic priorities, drive key initiatives, and translate vision into measurable outcomes.
- Lead and Scale Design Operations: Oversee the Design Operations team, building scalable processes, infrastructure, and capabilities that support a growing global organization.
- Strengthen Global Partnerships: Collaborate across six international markets, aligning design, product, technology, and business leaders around shared priorities.
- Enable Design Excellence: Support multidisciplinary teams spanning UX Design, Research, Content Design, Motion Design, and Conversational Design to improve collaboration and organizational effectiveness.
- Elevate Walmart's Design Brand: Strengthen Walmart's external design presence, industry thought leadership, and ability to attract exceptional talent.
- Shape the Future of Design: Help advance emerging design practices and position Walmart as a leader in AI-powered shopping experiences.
What You'll Bring
- Extensive experience in business strategy, design operations, and leadership alignment for a large, complex organization.
- Deep understanding of UX Design, Design Research, and the operational needs of multidisciplinary design teams.
- Proven success building and scaling teams, processes, and organizational capabilities.
- Experience influencing senior executives and navigating global, cross-functional partnerships.
- Strong strategic thinking, communications, executive presence, and the ability to turn ambiguity into action.
- Passion for innovation, emerging technology, and the future of customer experience.
Why Walmart?
Walmart is entering an exciting new chapter in design and AI-powered commerce. This is an opportunity to work alongside senior leadership, shape the future of a global design organization, and build capabilities that influence how millions of people shop every day.
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor’s degree in Business, Statistics, Social Science, Communications, or related field and 7 years’ experience in retail merchandising, operations management, or related area OR 9 years’ experience in retail merchandising, operations management, or related area. 3 years’ supervisory experience.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Working on cross-functional teams or projectsMasters, Masters: Computer Science, Masters: Supply Chain, Masters: TransportationPrimary Location...850 Cherry Ave, San Bruno, CA 94066-3031, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Skills Required
- Bachelor's degree in Business, Statistics, Social Science, Communications, or a related field
- 7 years of experience in retail merchandising, operations management, or a related area
- Alternatively, 9 years of experience in retail merchandising, operations management, or a related area
- 3 years of supervisory experience
- Experience working on cross-functional teams or projects
- Master's degree, including Computer Science, Supply Chain, or Transportation
Walmart Global Tech Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.
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Strong & Reliable Incentives — Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
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Retirement Support — Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
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Parental & Family Support — Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.
Walmart Global Tech Insights
What We Do
Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.
