Top Senior Operations Jobs

Leads strategy and operations initiatives across Via’s transit business, owning financial and operational targets, process improvement, service launches, data analysis, partnerships, and cross-functional projects. Directly manages and mentors frontline specialists, drives operational excellence, and develops innovative strategies to improve service performance and customer outcomes.

Conduct post-deployment QA, customer journey validation, billing and transaction audits, pricing and promotion checks, and issue investigations. Document discrepancies, coordinate cross-functional resolutions, validate fixes, maintain testing procedures, and identify systemic operational improvements. The role requires independent analysis, strong attention to detail, spreadsheet proficiency, and collaboration with Product, Finance, Operations, Engineering, Member Services, and Partnerships teams.

Manages global central operations by supporting partner leadership, ensuring SLA and quality performance, aligning workflows with SOPs, overseeing change initiatives, resolving escalations, and driving process improvement, automation, and digital transformation. The role coordinates with internal and global stakeholders on workforce planning, reporting, access management, operational targets, compliance, and transition milestones while supporting continuous operational excellence.

Supports global equity trade operations, including trade capture, settlement, reconciliation, exception management, and discrepancy resolution. Partners with traders, brokers, custodians, and service providers to ensure accurate processing. Uses Excel and Power BI to monitor risks, performance, and operational trends. Investigates issues, maintains reporting and dashboards, documents procedures, supports testing, and contributes to automation and process improvements that strengthen controls and scalability.

Leads Texas grassroots operations, strategy, and field execution for public policy initiatives. Oversees recruiting, onboarding, coaching, performance management, and development for a multi-layered team. Develops volunteer engagement and advocacy tactics, manages voter and advocate targeting, ensures data integrity and legal compliance, and coordinates with policy, electoral, training, vendors, and coalition partners. The role also drives measurable outcomes, tool adoption, reporting, and statewide community impact.

Leads product business operations across financial planning, executive reporting, KPI dashboards, governance, risk and controls, strategic programs, vendor management, continuity planning, process improvement, and organizational effectiveness. Partners with senior leaders and cross-functional teams across Product, Technology, Finance, Risk, Compliance, Audit, Operations, and HR to execute priorities, improve decision-making, and drive operational excellence in a regulated financial services environment.

Leads field operations for industrial and environmental service projects, emphasizing safety, regulatory compliance, efficiency, profitability, and continuous improvement. Oversees personnel, equipment, materials, budgets, vendors, subcontractors, client relationships, incident investigations, performance metrics, training, and corrective actions. Provides leadership and mentorship to supervisors and field crews while ensuring safe, effective service delivery across multiple projects.

Lead the launch and ongoing delivery of enterprise payer enrollment accounts. Build teams, workflows, reporting, metrics, and client operating rhythms; manage SLA performance, quality, escalations, offshore and vendor teams, client relationships, and account economics. Partner with Product and Engineering to automate processes, improve productivity, reduce costs, and scale successful operating models across additional enterprise clients.

Oversee operational performance across approximately 20 financial centers, ensuring customer experience, regulatory compliance, policy adoption, and operational excellence. Conduct branch assessments, monitor internal controls, identify training gaps, deliver targeted learning, and develop remediation plans. Partner with sales and branch managers on change leadership, communications, process improvements, and efficiency initiatives. Regular travel throughout Northern New Jersey and occasional overnight regional travel are required.

Own and optimize Uber Advertising’s Salesforce, billing, ad-serving, and reporting systems across the complete Lead-to-Cash lifecycle. Responsibilities include system administration, workflow automation, data integrity, billing reconciliation, campaign activation, reporting, request prioritization, and cross-functional coordination with Sales, Finance, Engineering, and leadership.

Manage operations for private debt, commercial real estate, hedge fund, and private equity investments. Oversee trade settlements, loan lifecycle activities, income collection, cash controls, capital calls, restructurings, outsourced providers, deal documentation, and non-standard transactions. Partner with portfolio management, finance, legal, compliance, vendors, and banking institutions while improving processes, controls, and service solutions.

Provides business operations analysis supporting efficiency, revenue performance, sales planning, forecasting, and operational scalability. Builds dashboards and reporting tools using Excel, SQL, and Google Sheets; analyzes KPIs, pipeline, bookings, and revenue trends; translates ambiguous business questions into actionable recommendations; supports process improvement, data governance, and cross-functional initiatives; and presents findings to stakeholders and leadership.

Supports, configures, implements, and maintains operations, maintenance, engineering, and design applications used in power generation environments. Gathers business requirements, creates functional designs and workflows, tests solutions, troubleshoots issues, manages upgrades and production changes, develops documentation, supports security assessments, and coordinates with business users, technical teams, and vendors. Participates in application support on-call rotations and may travel periodically.

The Business Operations Manager will partner with North American sales leadership to drive forecasting, GTM planning, QBRs, pipeline reviews, sales policy, and strategic initiatives. The role translates business data into insights and scalable processes, supports territory and quota planning, identifies corrective actions, and aligns Finance, Product, Marketing, and Sales Operations around revenue priorities.

Supervises information governance operations and builds a dedicated data transfer function. Coordinates distributed team workflows, manages intake and transfer queues, handles escalated governance matters, maintains chain-of-custody documentation, and reports service levels and capacity. Develops procedures, trains staff, supports platform implementation, and oversees records disposition, iManage remediation, legacy-platform retirement, matter mobility, and attorney departure or arrival workflows.

Own RentSpree’s revenue operations foundation across sales, customer success, and marketing. Manage HubSpot customer data, lifecycle stages, routing, scoring, SLAs, integrations, attribution, and GTM reporting. Build scalable workflows and AI-powered agents to improve data hygiene, automate operations, and support measurable launches. Partner with growth, product, data, and GTM leaders to establish processes, dashboards, operating rhythms, and reliable commercial insights.

Own marketing and revenue operations systems, including Marketo programs, segmentation, scoring, QA, lead routing, enrichment, lifecycle models, deduplication, and Salesforce administration. Partner with Marketing, Sales, and BDR teams to improve data quality, pipeline velocity, reporting, and operational efficiency. Build scalable workflows and automation, prioritize cross-functional requests, and convert recurring issues into durable processes.

Leads strategy and 0-to-1 execution for new products, businesses, markets, and international expansion. Owns opportunity evaluation, business cases, operating models, go-to-market planning, AI initiatives, strategic partnerships, and cross-functional execution from concept through launch. Reports to the Chief Strategy Officer, leads the Strategy & Operations team, and collaborates with Commercial, Product, Clinical, Operations, Finance, and Technology leaders.

Build and lead the Legal Operations function, including legal billing and matter management system implementation, outside counsel and vendor management, budgeting, accruals, spend reporting, contract lifecycle management, legal holds, records administration, and process design. Partner with Legal, Finance, IT, and business leaders to improve efficiency, control costs, implement technology, establish reporting, and drive adoption of scalable legal processes.

Leads enterprise AI operations, incident management, problem management, and Level 2 application support. Develops operational strategy, improves incident detection and restoration, drives root-cause resolution, and advances predictive operations through AIOps, automation, observability, and machine learning. Oversees support teams, executive incident communications, operational metrics, service reliability, cross-functional governance, talent development, and continuous improvement across large-scale technology environments.

Direct strategic initiatives and operating discipline for the Media business while serving as a strategic partner to the Chief Business Officer. Manage leadership cadences, track commitments, improve performance, support transformation, build executive communications, and lead Product Operations & Enablement. Collaborate across commercial, editorial, product, audience, marketing, finance, strategy, and revenue operations to advance growth, accountability, and measurable business outcomes.

Leads strategic initiatives and operating discipline for RVO Health’s Media business, partnering with the Chief Business Officer and senior leaders across commercial, editorial, product, marketing, finance, and strategy. Drives execution, performance improvement, transformation planning, executive communications, and accountability. Leads the Product Operations & Enablement team and represents the CBO in selected meetings and strategic initiatives.

Leads strategic initiatives and operating discipline for RVO Health’s Media business, partnering with the Chief Business Officer and senior leaders across commercial, editorial, product, marketing, finance, and revenue operations. Owns planning, accountability, performance improvement, transformation initiatives, executive communications, and selected operational and marketing programs. Also leads Product Operations and Enablement, represents the CBO, and drives complex cross-functional work from recommendation through execution.

Manages an Operations Support team responsible for Oracle and related database maintenance, data cleansing, reporting, system integration, coding standards, and project support. Oversees employee performance, service-level metrics, budgets, policies, productivity, and customer satisfaction. Provides technical and operational guidance, coordinates database changes and enhancements, and analyzes project impacts across the organization.

Manages an Operations Support team responsible for Oracle and related database maintenance, data cleansing, reporting, system integration, coding standards, and project support. Oversees employee performance, service-level metrics, budgets, staffing costs, policies, and operational goals. Provides technical and operational guidance, analyzes project impacts, supports database enhancements, and coordinates cross-functional initiatives with IT and other departments.