Top Senior Operations Jobs

Lead and scale subscriber-facing customer service and subscription operations, drive KPI measurement and continuous improvement, implement platforms and AI workflows, manage refund/cancellation policies, partner cross-functionally to roll out new customer service systems, and mentor third-party service teams to improve retention and satisfaction.

Lead daily execution of internal fraud alert review and referral processes. Assess alerts and referrals, document findings, escalate high-risk incidents, maintain case records, identify trends, and collaborate with cross-functional teams to improve detection rules, models, and monitoring systems. Ensure confidentiality, SLA adherence, and operational performance while supporting investigations and reporting on detection effectiveness.

Lead technology service delivery and operations to ensure high product availability. Mentor teams, resolve complex incidents, architect scalable processes, oversee maintenance/monitoring, drive large-scale application maintenance, and align technology solutions with business strategy.

Lead a combined Customer Operations and Inside Sales organization of 35+; build scalable processes, improve execution and customer experience, manage escalations, partner cross-functionally, set metrics and operating rhythms, drive service level and commercial outcomes, and develop leadership and talent during company stand-up.

Lead site IT operations, owning incident management, compliance (SOX/ERP), security remediation, disaster recovery, backups, asset and license management, and site-level IT projects. Serve as primary IT contact, drive ITIL-based processes, stakeholder communication, audits, and continuous improvement to ensure reliability and business continuity.

The Operations Project Manager oversees operations throughout the life cycle of programs, ensuring alignment with engineering and production requirements, managing risks, and communicating program status to stakeholders.

Lead day-to-day Bay Area network operations, manage escalations, scheduling, purchasing, and budgets. Oversee design, implementation, support, and lifecycle management of enterprise network infrastructure while supervising staff, certifications, and operational continuity.

No specific responsibilities were listed. Likely to lead and scale operations for digital assets, manage brokerage/clearing operational processes, ensure compliance, and coordinate cross-functional teams.

Lead day-to-day IT operations across U.S. and UAE offices, ensure infrastructure uptime, manage endpoints and MDM, enforce security and compliance, support employee onboarding and high-touch IT service, manage assets and vendors, and coordinate global IT standards and projects to enable scalable, reliable technology operations.

Lead a property management branch in Orlando: manage Community Association Managers, oversee operations and finances, drive growth and client satisfaction, ensure compliance, and report to senior leadership.

Lead and grow the Facility Integrity service line by executing inspection projects, overseeing project managers and field technicians, recruiting and training staff, coordinating logistics and scheduling, ensuring safety and quality, managing client relationships and profitability, and supporting business development and strategic planning.

Provide strategic leadership and executive oversight of company operations, align operational execution with business strategy, develop scalable systems, drive continuous improvement, mentor managers, oversee multi-level teams, ensure quality and client success, manage risk/compliance, and deliver performance reporting to executives.

The Director of Business Operations manages operational resilience, third-party risk, incident response, and business continuity, while leading improvement initiatives and oversight of related programs.

The Operations Core Project Lead Analyst will manage project execution, ensure governance, track documentation, and facilitate stakeholder communication for regulatory change initiatives.

The Senior Director ensures product quality and customer satisfaction, leads a quality organization, manages teams, and develops strategic plans to improve services.

Lead regional service operations for semiconductor/display equipment: forecast financial and manpower needs, manage startups, inventories and warranty costs, hire and train customer engineers, ensure customer satisfaction and uptime, enforce safety and quality improvement, escalate system issues, and develop team talent and career plans.

Support and scale quoting for new products and business units by designing Excel-based quoting tools, implementing complex configuration and pricing logic, integrating requirements into CPQ/web quoting platforms, documenting workflows, performing testing and governance, and training stakeholders. Collaborate cross-functionally with Product, Sales, Finance, IT, Supply Chain, and Commercial Operations while exploring AI enhancements for quoting automation and accuracy.

Manage Salesforce Effectiveness and Sales Planning projects, drive data-driven decisions, and support business development in the pharmaceutical sector.

Provide senior-level IT operations support: resolve hardware/software/networking and access issues, own IT platforms and tooling, support IT asset management, build automation and runbooks, document knowledge in Confluence, and mentor/coordinate with first-line support to reduce recurring incidents.

The Senior Operations Manager will oversee daily operations of the autonomous vehicle fleet, manage teams, develop operational strategies, and ensure service delivery and safety in new markets.

The Senior Content Operations member will lead offshore teams, manage data validation processes, and ensure quality standards while supporting the Content Analyst Manager.

The Senior Specialist, Client Operations role involves supporting clients with operational issues, directing them to resources, and contributing to business development efforts, all aimed at improving client experience.

Serve as a senior strategic liaison between Commonwealth Campus chancellors and central Finance & Business units, driving cross-functional project planning, facilities and space guidance, emergency planning coordination, records compliance, procurement support, and stakeholder engagement. Act as project manager and advisor, troubleshoot operational issues, identify funding, and represent campuses to internal and external partners. Position requires frequent travel and collaboration across campus leadership and service units to align initiatives with university priorities.

Lead strategy and operations for Corporate Services, driving governance, analytics, AI-enabled performance, cross-functional projects, budgeting, supplier management, and executive communications across Real Estate, Facilities, EHS, Workplace Experience, and Security.

Lead Revenue Operations for AE, SDR, and Partnerships; set coverage models, incentive compensation, forecasting cadence, and territory/quota design. Manage a team of RevOps managers and ICs, drive cross-functional initiatives (finance, data, enablement), present to senior leaders, and deliver efficiency improvements including AI-driven automation.