At Uber, we are reimagining the way the world moves. Our Advertising business is a key driver of this mission, connecting brands with our highly engaged audience across our mobility and delivery platforms. We are a fast-growing team looking for a systems expert to build the foundation for our next phase of growth. Ads Internal Tools & Systems team supports an enterprise advertising business spanning Managed Ads, Programmatic, Self-Serve, Sponsored Listings, and Endemic Advertising — and we're a fast-growing team looking for a systems expert to build the foundation for our next phase of growth.
The Senior Sales Ops Associate will own and scale the technology stack — Salesforce, Billing, Ad Server, and Reporting — that powers our Advertising sales team. This is a high-visibility individual contributor role: the systems and decisions you own directly feed the pipeline, renewal, and revenue metrics that Ads Leadership reviews regularly, and the projects on your roadmap are ones Leadership actively cares about.
You will be the primary owner of our sales systems end to end — from CRM to ad-serving, billing, and reporting. Your mission is to create a seamless, automated, and scalable systems environment that removes friction for sellers and ensures data integrity from the initial opportunity all the way through to final payment: the complete Lead-to-Cash (L2C) workflow.
What You'll Do- Manage and optimize the systems and processes supporting the complete L2C lifecycle — from opportunity creation through billing, campaign activation, and reporting — ensuring a seamless, trustworthy flow of data at every handoff
- Serve as the technical expert for our advertising billing and order management systems. Partner with Finance to ensure accurate invoicing, reconciliation against closed-won revenue, and clean handoffs between Salesforce and Billing
- Own day-to-day administration of Salesforce and its integrated tools — Billing, Ad Server, and Reporting. You're responsible for system configuration, automation, data integrity, and user support across all four
- Ensure campaigns activate reliably and on time once deals close, and that Ad Server status stays in sync with contract and billing state — preventing both activation delays and premature campaign launches
- Design and run a scalable request intake framework for cross-functional asks; identify and resolve systemic bottlenecks, particularly at the handoffs between sales, billing, and ad delivery
- Build and maintain reporting that gives Leadership trustworthy, real-time visibility into pipeline health, renewal risk, billing accuracy, and campaign delivery — directly supporting decisions Leadership cares about
- Build and maintain strong relationships with Sales, Finance, and Engineering leadership. Act as the central point of coordination, ensuring all teams are aligned on systems roadmap, timelines, and execution
- 5+ years in Sales Operations, Revenue Operations, or Business Systems, preferably within digital advertising or a high-growth tech environment
- Hands-on administrative experience with Salesforce (certification preferred) and its integrated tech stack; exposure to ad-serving platforms and billing/invoicing systems is a strong plus
- Bachelors degree in a related field
- Strong SQL and data-analysis skills — comfortable diagnosing systemic issues directly from CRM, billing, ad server, and reporting data
- Proven experience managing a Lead-to-Cash process and its supporting systems; strong understanding of advertising sales workflows and billing/order management systems
- Experience with Salesforce CPQ, homegrown billing platforms , programmatic ad servers (e.g., GAM), and BI tools (e.g., Tableau, Looker), Order Management Systems ( e.g., Boostr, Placement. IO)
- Prior experience as the “systems owner” bridging Sales Ops and Engineering
- Demonstrated ability to run an intake/prioritization process for competing stakeholder requests under limited engineering capacity
- You see Salesforce, Billing, Ad Server, and Reporting as one integrated platform with shared data contracts — not four disconnected tools
- Excellent written and verbal communication; able to translate complex business needs into scalable technical solutions
- Exceptional communication and presentation skills — you can build consensus and influence senior Leadership and field-level sellers alike, given the high visibility of this role
For Chicago, IL-based roles: The base salary range for this role is USD $118,000 per year - USD $131,000 per year.
For New York City, NY-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.
About UsReady to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Skills Required
- 5+ years of experience in Sales Operations, Revenue Operations, or Business Systems
- Hands-on administrative experience with Salesforce and integrated sales technology systems
- Bachelor’s degree in a related field
- Salesforce certification
- Experience with ad-serving platforms and billing or invoicing systems
- Strong SQL and data-analysis skills
- Experience managing Lead-to-Cash processes and supporting systems
- Understanding of advertising sales workflows and billing or order management systems
- Experience with Salesforce CPQ, homegrown billing platforms, programmatic ad servers, BI tools, or order management systems
- Experience serving as a systems owner bridging Sales Operations and Engineering
- Experience managing intake and prioritization processes for stakeholder requests
- Excellent written, verbal, communication, and presentation skills
Uber Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.
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Parental & Family Support — Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
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Healthcare Strength — Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
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Wellbeing & Lifestyle Benefits — Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.
Uber Insights
What We Do
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.
Why Work With Us
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
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