Top Senior Operations Jobs

Own and scale marketing-to-sales operations infrastructure across Salesforce, Marketo, Clay, Qualified, and related systems. Manage lead lifecycle architecture, routing, scoring, enrichment, deduplication, data quality, conversational marketing workflows, and funnel optimization. Partner with Marketing, Sales, SDRs, Business Systems, and vendors to improve pipeline quality, speed to lead, and sales efficiency. Implement AI-enabled automation, oversee tool budgets, and support system migrations and process governance.

Own marketing analytics, funnel and campaign reporting, lead scoring, routing, data reconciliation, and Marketing-to-Sales handoff workflows. Build dashboards, validate Salesforce and Marketo data, manage RingLead logic, troubleshoot routing issues, and perform recurring QA across go-to-market systems. Partner with BI and Data teams, identify optimization opportunities, present findings to leadership, and use AI tools to accelerate reporting and data-quality workflows.

Leads IT operations strategy, planning, transformation, governance, and process improvement across business units. Advises senior leaders, program managers, IT teams, and vendors; facilitates Centers of Excellence; uses operational data to drive decisions; develops business plans; manages change; and coaches stakeholders and leaders. The role requires extensive cross-functional relationship building, consulting, leadership, vendor management, and operational expertise within a healthcare environment, with travel to Trinity Health sites as needed.

Manages the Commercial Lines support function, including workflows, quality standards, staff supervision, training, performance management, and customer satisfaction. Supports branch strategy, evaluates insurance markets, oversees service audits, resolves client and personnel issues, and maintains insurer relationships. Also performs commercial insurance account management duties, including risk analysis, renewals, proposals, coverage recommendations, negotiations, policy delivery, payments, and account retention. Maintains required licensing and develops staff and client relationships.

Supports equity derivatives middle-office activities, including trade validation, lifecycle management, structured products, reconciliations, exception management, and post-execution controls. Partners with Sales, Trading, Technology, Risk, Legal, Compliance, Finance, and Operations on new business enablement and front-to-back solutions. Leads transformation through automation, workflow redesign, data improvements, and scalable operating models while managing risk, controls, senior stakeholder communication, and strategic priorities.

Leads approximately 10 auto auction locations and their General Managers across the Western region. Oversees operational performance, business initiatives, financial results, customer and employee engagement, change management, safety, succession planning, and leadership development. Uses regional data to identify opportunities and implement solutions, while partnering cross-functionally on strategic plans, processes, systems, and growth or efficiency initiatives. The position requires frequent travel within the Pacific and Mountain time zones.

The Operations Manager leads branch operations across environmental remediation, hazardous materials, waste management, emergency response, and industrial services. Responsibilities include supervising teams, coordinating projects and dispatch, developing estimates and proposals, maintaining safety and regulatory compliance, managing fleet and inventory, supporting financial reporting and payroll, and driving customer growth and operational efficiency. The role requires emergency response availability, scheduled travel, employee development, and collaboration with customers, vendors, and internal departments.

Own revenue management and operational performance across a student housing portfolio. Develop pricing, occupancy, leasing, and revenue forecasts; validate property-level strategies; monitor competitive markets and operational KPIs; and present performance recommendations to leadership and clients. Lead reporting accuracy, data integrity, corrective actions, and analytical team development while periodically traveling for asset and market tours.

Provides high-level administrative support to Finance and Operations executives, including calendar and travel management, expense reporting, invoice processing, budget tracking, meeting and event coordination, presentations, onboarding, sustainability initiatives, and special projects. The role requires discretion, executive communication, strong organization, and advanced Microsoft Office skills while supporting day-to-day office operations in New York.

Leads the U.S. Claims organization’s strategy, operations, transformation, TPA governance, alternative risk claims, quality assurance, and operational excellence. Develops operating models, automation initiatives, performance metrics, and governance frameworks while overseeing programs, captives, vendors, and external claims partners. Advises the Chief Claims Officer, drives cross-functional execution, manages organizational change, and develops high-performing teams to improve claims quality, customer outcomes, profitability, and efficiency.

Own the Legal department’s operational strategy, budget, processes, reporting, technology roadmap, and AI-enabled workflows. Manage legal technology vendors and outside counsel, improve matter intake and document management, govern confidentiality and privilege controls, oversee entity and regulatory tracking, and drive adoption through training and stakeholder engagement.

Oversee the Threat Finance Certification Program candidate journey from inquiry through credential issuance. Manage certification tracking logs, testing logistics, proctor schedules, secure exam administration, operational workflows, and official records. Capture action items and daily progress from team activities, communicate updates to the Project Operations Coordinator, and perform administrative tasks supporting program execution.

Provides customer and employee support through phone, chat, text, and email; reviews merchandising photos and service orders; administers Walmart Volt and Premium 360; supports onboarding and eLearning; performs quality checks; documents issues; prepares escalation reports; and assists with daily operations.

Leads Legal and Compliance department operations, including process improvement, legal technology administration, knowledge management, outside counsel and vendor management, budgeting, contract operations, reporting, compliance support, and insurance administration. Partners cross-functionally with Finance, HR, Commercial, Medical Affairs, Regulatory Affairs, and other teams to improve efficiency, scalability, risk management, and service delivery.

Provides customer and employee support through phone, chat, text, and email; evaluates merchandising work, completes quality checks, administers Walmart Volt, and supports Premium 360, onboarding, and eLearning. Documents issues, prepares escalation reports, navigates multiple cloud applications, assists with daily operations, and escalates trends to supervisors.

Leads business operations by developing strategies, managing budgets and KPIs, optimizing processes, establishing SOPs, overseeing vendors, ensuring compliance, managing risks, and improving operational performance. The role leads department managers and cross-functional teams, supports hiring and development, analyzes operational data, and reports results to executive leadership.

The Sr. Director of Operations manages daily operations, sets financial goals, oversees P&L, and ensures timely production and delivery. They are responsible for business strategy alignment, human resources management, and client relations.

Supports banking branch operations by improving procedures, maintaining regulatory documentation, evaluating process and product changes, supporting branch technology, training staff, maintaining operational reports and logs, coordinating initiatives, visiting branches, and reviewing vendor invoices. The role serves as a technical resource for internal and external clients while ensuring operational consistency, compliance, efficiency, and quality.

The Operations Specialist supports banking operations by improving branch procedures, documenting regulatory and product changes, coordinating initiatives, supporting branch technology, training staff, maintaining operational reports and logs, evaluating process changes, conducting branch visits, and reviewing vendor invoices. The role requires banking operations experience, regulatory knowledge, sound judgment, strong communication, and an efficiency-focused mindset.

Leads card operations and services strategy, department goals, staff performance, ATM and Visa functions, fraud and dispute processes, card production, rewards, prepaid programs, vendors, compliance, and workflow improvements. Develops growth opportunities, advises senior leadership, manages operational metrics and dashboards, maintains service quality, and serves as a subject matter expert for card systems and programs.

Owns POS reporting, item-level demand forecasting, P&L analysis, assortment and pricing insights, SKU and inventory recommendations, and commercial dashboards for ZURU’s US Sales and Commercial teams. Presents financial and retail performance insights to internal stakeholders and retailer partners, supports line reviews and joint business plans, and improves scalable reporting and planning processes.

Supervise up to 25 Customer Service Representatives handling utility billing, emergency calls, reconnects, appointments, and customer cases. Monitor staffing, quality, productivity, and compliance; coach employees, evaluate performance, support training and onboarding, document processes, and improve operations. The role also communicates with internal and external stakeholders, coordinates welfare checks, distributes equipment, and participates in rotating emergency assignments and shifts.

Lead revenue operations for sales, account management, and customer success by owning processes, metrics, and ad-hoc analysis. Optimize tools (Salesforce, Outreach, HubSpot), integrate people/process/systems strategies, escalate and resolve revenue issues, and provide data-driven insights to support growth and executive decision-making.

Lead end-to-end payments operational quality for booking ingestion, commission tracking, and advisor payouts. Build scalable processes and automation, partner with Finance, Product, and Engineering, run metrics and reporting, and manage a distributed team to ensure accurate, timely payouts and operational excellence.

Lead and evolve IT Operations and service desk functions, build ITSM processes, oversee cloud and SaaS support, drive observability/automation, manage vendor and Grainger IT relationships, and coach a high-performing IT team.