Top Senior Operations Jobs

Responsible for various deposit operations functions including fraud investigation, recovery of losses, and account holder assistance, while adhering to bank policies.

Lead the US Operations team by overseeing onboarding, customer experience, merchant retention, risk management, logistics, and supply chain to improve merchant success and operational efficiency.

Manage end-to-end chargeback and payment operations across multiple processors, track KPIs and trends, perform representments, investigate complex payment issues, and collaborate cross-functionally to reduce risk and improve payment performance and seller experience.

The Director of Strategy Operations leads the execution of strategic priorities by managing cross-functional initiatives, establishing governance frameworks, and ensuring alignment across teams. Responsibilities include tracking performance, problem-solving, and executive communication while fostering collaboration and continuous improvement.

Lead Product & Pricing Operations team to deliver Lead-to-Cash transformations: manage release readiness, capacity planning, pricing architecture (SKU/price books/CPQ), process improvements, risk mitigation, and post-release enablement across cross-functional stakeholders.

The Senior Business Operations Analyst supports financial operations and reporting, collaborates with finance and services teams, and drives efficiency through data analysis and operational excellence.

The Senior Business Operations Executive will deliver operational support for fundraising efforts, ensuring efficiency and a great supporter experience through stakeholder collaboration and process management.

Lead and manage regulatory reporting controls and processes to ensure compliance with non-financial reporting obligations. Build subject-matter expertise in US regulations, partner with business, Engineering, Compliance and Legal, analyze data flows, leverage analytics and automation to detect anomalies, design system and control improvements, and train colleagues to meet operational and risk targets.

Senior executive leading Creative team operations: builds operating systems, manages vendor contracts and budgets, drives resource allocation, reporting, cross-functional coordination, and process improvements while leveraging AI to increase efficiency.

Lead the Defender Business Unit, defining and executing strategy while overseeing Sales, Product, Professional Services, Support, and Customer Engagement. Drive growth, profitability, customer outcomes, operational efficiency, roadmap influence, and cross-functional collaboration while serving as executive sponsor for key accounts and representing the unit externally.

Provide strategic and operational leadership for alternate channels (AmShield, Haulers) including claims, underwriting, operations, data/insights, and supporting technology. Drive profitability, operational effectiveness, compliance, customer service, and growth through cross-functional alignment and disciplined execution.

Own and manage post-production workflows and project intake for editors, prioritize and assign daily workloads, develop KPIs and process improvements, and perform targeted editing tasks (conforming, versioning, cutdowns, audio/graphic fixes). Drive cross-functional communication, ensure delivery timelines, and support live production environments to scale operations efficiently.

Lead and operationalize on-road ADAS testing in Eastern North America. Translate strategy into tactical plans, manage shift leads and resource allocation, deliver testing outputs and performance metrics, liaise with cross-functional teams, implement continuous improvement, and ensure safety and operational efficiency.

Lead and scale end-to-end HELOC operations, building workflows, SOPs, and quality controls across origination, underwriting support, closing, and post-close handoffs. Partner with product and engineering to automate processes, manage vendor and lending partner integrations, hire and develop an operations team, monitor performance metrics, ensure regulatory compliance (TILA, RESPA, HMDA, state licensing), and serve as primary escalation for complex operational issues to drive efficiency and a great borrower/partner experience.

Lead day-to-day suite operations for two centers, managing front desk, vendor onboarding, contracts, procurement, financial processing, facilities coordination, student staff supervision, and event logistics. Establish processes, ensure compliance with institutional systems, train staff on expense and travel procedures, and support continuous operational improvements to maintain a professional, service-oriented environment.

Provide administrative and operational support to program leadership: coordinate IPT and senior meetings, manage calendars and strategic schedules, prepare briefs and reports, analyze risks, develop policies and process improvements, and lead or support cross-functional programs to ensure efficient daily operations.

Manage creation, control, and approval of Lunar Operations executive memos and documentation. Establish and maintain document control processes, repositories, and revision workflows. Audit documents for compliance, train stakeholders on standards and tools, and coordinate status and approvals across teams.

Manage and coordinate off-cycle reconciliation, balancing, and exception management for Wealth, Corporate, Commercial and Institutional Banking. Lead a 9-10 person team across two sites, coach staff, conduct performance reviews, improve processes, ensure compliance, support automation initiatives, and partner with stakeholders to resolve operational issues and enhance controls.

Provide administrative and operational support for program offices: coordinate IPTs and recurring meetings, manage strategic calendars, prepare briefs and reports, lead or join project teams, analyze issues, recommend improvements, and develop policies and procedures to ensure efficient organizational operations.

Own and operationalize the B2B operating model across wholesale, partnerships, and emerging channels. Translate business needs into structured requirements, align ERP/OMS/WMS/PLM/PIM with processes, and manage cross-functional programs end-to-end. Build repeatable partner onboarding and expansion frameworks, drive visibility and accountability, reduce manual work, and coach teams to ensure scalable, reliable B2B operations.

Lead and oversee day-to-day operations for service, construction, and parts sales across the Northwest. Own P&L, implement KPIs and operational strategies, ensure regulatory compliance and safety, mentor teams, drive process improvements, and report performance to senior management.

Lead day-to-day IT operations across 7 states and 15+ offices. Manage help desk, device lifecycle, platform administration, vendor management, procurement, onboarding/offboarding, and M&A IT integration. Own SLAs, Zendesk configuration, license optimization for M365/Dialpad/ADP, and run a team of ~7 to ensure reliable clinical and administrative technology operations.

Provide executive-level administrative and operational support across engagement lifecycles including proposal, billing, contract administration, client intake, and data maintenance. Ensure data integrity in enterprise systems, coordinate meeting logistics and client materials, collaborate to resolve operational issues, support onboarding and training, and contribute to process improvements while following firm policies and risk protocols.

Perform daily and monthly middle-office reconciliations and trade break resolution with prime brokers; process corporate actions; review NAV packages; update portfolio accounting systems; prepare performance estimates and maintain accruals and cash projections for hedge fund and private equity clients.

Review daily CIF and deposit data change reports from the bank core, verify changes against documentation in Synergy, ensure proper authorization and regulatory compliance, monitor and track exceptions to resolution, and report exception metrics to senior management. Maintain knowledge of bank policies, state and federal laws, and support special projects to improve operational accuracy.