About us: Stanley 1913 - Built for Life® since 1913.
The Stanley 1913 brand has fueled the human experience since the iconic Stanley vacuum bottle revolutionized the way people enjoyed food and beverage. Today, our colorful and thoughtfully designed products including the popular Quencher™ series go beyond function, elevating everyday moments with style and empowering active lifestyles. We’re a community of creators, builders, and inventors who believe in creating sustainable products for a better life and world that minimizes our impact on the planet. Learn more at www.stanley1913.com.
The Commercial Operations Manager connects systems, data, and processes across Stanley's North American wholesale, e-commerce, and DTC businesses. This individual contributor is responsible for the Elastic B2B platform, serving as the business lead for managing Salesforce CRM oversight, and partnering closely with Demand Planning, Supply Planning, Technology, and Commercial teams to improve forecasting, inventory visibility, customer data management, and business execution.
This role drives cross-functional initiatives, identifies process and system gaps, and ensures the tools, data, and workflows needed to scale the business are in place. Success requires solid project management, systems expertise, and the ability to influence across both business and technical teams.
What You'll DoOwn Commercial Systems- Serve as the business owner for the Elastic B2B platform, including site administration, catalog readiness, item setup, and customer data management.
- Lead Salesforce CRM governance, including data standards, workflows, user access, and enhancement prioritization.
- Partner with IT and technology vendors to define requirements, support testing, implement enhancements, and resolve issues.
- Establish and maintain governance, documentation, and processes across commercial systems.
- Partner with Demand Planning, Supply Planning, and channel teams to align forecasts, inventory visibility, allocations, and system data.
- Translate complex planning, inventory, and order-management processes into actionable business guidance.
- Lead initiatives related to customer data, account hierarchy, segmentation, pricing, and onboarding processes.
- Improve data quality, operational efficiency, and cross-functional workflows.
- Drive a portfolio of commercial operations projects from intake through implementation.
- Establish priorities, timelines, owners, and risk mitigation plans across multiple workstreams.
- Find opportunities to simplify processes, improve accuracy, and reduce manual work.
- Partner with global teams to align on standard processes and encourage consistency where appropriate.
- Provide clear updates, recommendations, and presentations to leadership and cross-functional stakeholders.
- Surface risks early and help teams make informed decisions.
- 5-7 years of experience in commercial operations, sales operations, planning, business systems, e-commerce operations, or a related field.
- Bachelor's degree in Business, Operations, Supply Chain, Information Systems, or equivalent experience.
- Experience administering or governing Salesforce or a similar CRM platform.
- Familiarity with ERP, planning, order management, or B2B commerce platforms.
- Strong analytical and problem-solving skills with the ability to fix data and process issues.
- Experience translating business requirements into technology solutions.
- Understanding of demand planning, supply planning, inventory management, and multi-channel commerce.
- Proven ability to lead cross-functional projects and influence without direct authority.
- Strong organizational skills and ability to prioritize
- Experience creating scalable processes, governance, and documentation.
- Strong written and verbal communication skills.
- Ability to partner effectively with Commercial, Sales, Marketing, Operations, and Technology teams.
- Comfortable operating in environments that involve business functions as well as technical aspects.
Stanley 1913 is committed to a diverse and inclusive work environment. Stanley 1913 is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach out to [email protected].
Stanley 1913 is a total rewards company, which includes rewards beyond base salary. At Stanley 1913, full-time employees are eligible for an annual bonus, based on company and individual results. In addition, we offer a variety of employee benefits, personalized time off, 14-Paid holidays, dental, vision, 401(k), and much more.
The base pay range for this position is for a successful candidate within the state listed. The successful candidate’s actual pay will be based on multiple factors such as work location, job-related knowledge, skills, qualifications, and experience.
About our parent company: Morgan Street Holdings
The Stanley 1913 brand is owned by Morgan Street Holdings (formerly HAVI), a privately held enterprise with a diverse portfolio of operating companies, including HAVI Supply Chain, tms, and Continental. Morgan Street Holdings’ portfolio provides best-in-class sourcing and supply chain capabilities, brand-defining marketing and promotion services, innovative consumer products, and dining and refreshment food solutions. Morgan Street Holdings employs over 10,000 people and serves 300+ customers across the globe.
Morgan Street Holdings supports the Stanley 1913 brand with competitive pay and benefits, along with exposure to diverse industries and professional networking and development opportunities.
Skills Required
- 5-7 years of experience in commercial operations, demand or supply planning, B2B or e-commerce platform administration, sales operations, business systems, or a related field
- Bachelor's degree or equivalent experience in Business, Operations, Supply Chain, Information Systems, or a related field
- Hands-on experience with system administration tools and understanding of technical and user-interface aspects of platforms
- Experience governing or administering Salesforce or a comparable CRM, including data standards, workflows, and permissions
- Experience with ERP, planning, or order management systems such as Oracle EBS and the data flowing between them
- Strong analytical skills for mapping, validating, and troubleshooting data across systems
- Experience translating business needs into requirements and partnering with Technology and vendors on testing and delivery
- Working knowledge of demand and supply planning and forecasting processes
- Experience supporting multiple sales channels, such as wholesale, e-commerce, or DTC
- Track record of proactively driving projects to completion with limited oversight
- Exceptional organization and project management skills across multiple workstreams
- Experience creating documentation, governance, and training materials
- Excellent written and verbal communication skills, including explaining technical topics to business audiences
- Ability to partner with Sales, Marketing, Commercial, IT, and Technology teams across business and technical contexts
What We Do
We have fueled the human experience since the iconic Stanley vacuum bottle revolutionized the way people enjoyed food and beverage in 1913. Today, our colorful and innovative Hydration products, including the beloved Quencher®, as well as our Cafe, Bar, Kitchen, and Hard and Soft Cooler offerings, go beyond function, elevating everyday moments with style and empowering active lifestyles. We're a community of creators, builders and inventors who believe in creating sustainable products for a better life and world that minimize our impact on the planet. Headquartered in Seattle, with offices around the world, the Stanley 1913 brand is Built For Life™. We are continuously looking for passionate people who value creativity and are ready to make an impact. Whether you're interested in product development, design, sales, marketing, or IT, Stanley 1913 offers a dynamic and inclusive work environment where you can learn, grow, and make a difference. Join the ONE STANLEY team today! Apply to one of our open jobs today or send your resume for future roles. https://www.stanley1913.com/ Stanley 1913 is a brand of PMI WW Brands, LLC, an operating company owned by Morgan Street Holdings.
