Top Senior Operations Jobs

Supports daily post-trade operations for derivatives, including confirmations, settlements, clearing, reconciliations, collateral, margin, lifecycle events, and exception resolution. Maintains trade activity in Aladdin, monitors payments and collateral, investigates breaks with internal and external partners, prepares operational reporting, follows controls, and contributes to process improvements. The role requires strong attention to detail and familiarity with investment operations and derivative products.

The Director of Business Operations sets strategy, operating models, governance, and performance measures for a business function or portfolio. Responsibilities include optimizing processes, implementing business systems and automation, establishing reporting and analytics, leading complex cross-functional initiatives, assessing opportunities, managing operational risk, and developing high-performing teams. The role partners with executives and stakeholders to translate organizational priorities into scalable execution and measurable business outcomes.

Owns North American commercial systems, including Elastic B2B and Salesforce, while governing data, processes, catalog readiness, customer setup, and cross-channel planning inputs. Partners with Demand and Supply Planning, Sales, E-commerce, DTC, IT, and vendors to improve system alignment, data quality, forecasting visibility, and operational execution. Leads cross-functional initiatives, requirements, testing, governance, continuous improvement, and executive communication across wholesale, e-commerce, and direct-to-consumer channels.

Leads process and performance improvement initiatives within Specialty Pharmacy operations. Reviews front-end and back-end workflows, analyzes quantitative and qualitative data, and develops solutions to improve efficiency, quality, customer experience, colleague performance, and financial outcomes. Facilitates cross-functional teams, applies Lean Six Sigma methodologies, manages competing priorities, presents findings to stakeholders, and drives improvement projects to completion.

Leads the global services operations function supporting training and advisory delivery across North America, EMEA, and APAC. Responsibilities include capacity planning, scheduling, delivery lifecycle management, KPI and financial reporting, quality programs, client experience, process improvement, systems adoption, automation, and building a new distributed operations team. The role partners with Finance, Sales, Product, Content, and regional delivery teams while driving scalable, consistent, and profitable service execution.

Leads a significant operational area, overseeing Smart Forms and PDF Forms teams, technology and product roadmaps, system enhancements, vendor partnerships, and continuous process improvement. Manages multiple departments, operational performance, strategic execution, communications, and staff accountability. Requires extensive financial services operations and management experience, along with FINRA SIE and Series 99 registrations or the ability to obtain them.

Manage and modernize legal operations through AI and legal technology implementation, process automation, matter tracking, Power BI reporting, and project coordination. Administer legal systems, develop dashboards, assess CLM readiness, maintain knowledge resources, drive tool adoption, and improve contract and leasing workflows. Partner with attorneys, paralegals, IT, and business teams to manage priorities, resolve bottlenecks, communicate status, and keep projects on schedule.

Own and scale Teton’s global go-to-market infrastructure across marketing, sales, business development, account management, and customer success. Responsibilities include managing HubSpot and revenue systems, forecasting, analytics, territories, quotas, compensation, deal desk processes, lifecycle operations, market launches, and RevOps team development. The role requires building scalable processes and systems across multiple countries, verticals, and enterprise SaaS-plus-hardware sales motions.

Owns operational execution across fiat payments, FX, customer and corporate money movements, stablecoin minting and redemption, and custody operations. Manages banking, payment, and custody partners; supports audits and regulatory exams; develops SOPs and controls; handles exceptions; and drives scalable, automated workflows. The role also helps launch new products, leads process design and testing, and manages operational teams in a high-growth stablecoin environment.

Own Infinitus’s revenue operations strategy and go-to-market engine. Build and optimize the revenue technology stack, apply AI to automate workflows and analyze customer interactions, improve forecasting and pipeline generation, and provide actionable insights across Sales, Marketing, Customer Success, and Finance. The role also leads incentive design, supports strategic execution, and may hire or direct contractors and vendors.

Leads the technical support team serving more than 35,000 associates across the United States. Responsibilities include team development, technical support operations, SLA and metrics management, IT asset management, AV operations, vendor coordination, budgeting, project delivery, and on-call incident support. The manager also drives self-service, automation, AI adoption, operational efficiency, training, documentation, and continuous improvement.

Leads revenue and sales operations by driving new business launches, priority testing, issue resolution, and scalable process improvements. Partners with sales, marketing, finance, and operations to resolve complex challenges, monitor KPIs, improve workflows, and strengthen operational effectiveness. The role also develops playbooks, analyzes performance data, manages cross-functional initiatives, and leads teams toward company growth objectives.

Own strategy and daily operations for Vanta’s mid-to-late funnel upmarket sales motion. Lead opportunity management, forecasting, complex deal structuring, contracting workflows, Rules of Engagement, and cross-functional process improvements. Partner with Sales, Deal Desk, Finance, Legal, and GTM Systems teams to improve seller effectiveness, conversion, sales efficiency, and revenue predictability. Diagnose funnel friction, guide complex deals, align stakeholders, and implement scalable operating-model improvements.

Leads the Mansfield business unit’s service, construction, parts, financial, safety, customer, and workforce operations. Owns P&L, budgets, KPIs, scheduling, project execution, procurement, process improvement, compliance, and customer escalations. Develops managers and technicians while improving profitability, productivity, safety, service quality, and growth across industrial refrigeration operations.

Leads centralized outbound operations across multiple e-commerce facilities, supporting new-site launches, stabilization, recoveries, and operational transformations. Provides subject-matter expertise in fulfillment execution, labor planning, workflow design, productivity, quality, safety, and service performance. Coaches site and operational leaders, develops action plans, drives continuous improvement, and standardizes processes across the network. Requires extensive domestic travel and hands-on support during critical operational events.

Oversee Texas, Oklahoma, and New Mexico title and escrow operations, licensing compliance, workflows, pricing, audits, closings, funding, recording, and policy issuance. Facilitate national commercial real estate transactions, including underwriting coordination, title coverage negotiations, document review, escrow settlements, disbursements, and regulatory compliance. Maintain service standards and ensure files meet Texas Department of Insurance and underwriter requirements.

Lead operational support for complex, high-value investment clients and management companies. Coordinate client requests, deliverables, escalations, onboarding, transitions, governance forums, service reviews, KPIs, risks, and third-party activities. Maintain strong stakeholder relationships, improve processes and controls, support change initiatives, and coach colleagues while ensuring responsive, high-quality client service across fund operations.

Provides administrative support to multiple leaders by coordinating meetings, agendas, presentations, stakeholder forums, and preparation activities. Tracks commitments, deadlines, and deliverables; maintains spreadsheets, reports, correspondence, and documentation; and supports operations reviews. The role requires independent organization of competing priorities, professional communication with senior stakeholders, and proficiency with Excel, PowerPoint, and Microsoft Office.

Design realistic, multi-step business operations benchmark tasks for evaluating AI systems. Responsibilities include creating workflows, reports, process documentation, spreadsheets, reference materials, and objective grading criteria. Candidates must identify ambiguous or ungradable tasks and deliver approved work on schedule. The role requires substantial hands-on operations experience, structured standards such as SOPs or QA checklists, strong Excel skills, and strong written and spoken English.

Conducts and reports on transfer agency operations, leads client onboarding and internal conversions, manages key metric reporting, supports daily processes, resolves escalated issues, and reviews procedures to reduce risk and improve efficiency. Provides guidance to less experienced team members and contributes to team objectives.

Leads Product business operations planning, performance measurement, reporting, risk management, process improvement, stakeholder communications, executive presentations, and strategic or ad hoc initiatives. Develops operational metrics, identifies risks and efficiency opportunities, coordinates cross-functional improvements, and supports management and Board-level reporting. Requires consulting, business analysis, or project management experience, strong data interpretation, presentation, communication, relationship management, and Microsoft Suite skills.

Directs billing operations and the order-to-cash cycle, including invoicing, reconciliations, controls, vendor billing, compliance, reporting, and process improvement. Leads billing personnel, establishes performance goals, resolves discrepancies, maintains billing and ERP data integrity, supports financial close and audits, and partners with executives, Finance, Accounting, vendors, and subcontractors to improve revenue capture, cash flow, scalability, and operational efficiency.

Manages daily marine NDT division operations, personnel, projects, equipment, payroll, invoicing, safety, quality, and customer relationships. Leads hiring, employee development, project kickoffs, incident reporting, toolbox talks, regulatory compliance, on-call scheduling, and operational performance. Also develops customer accounts, prepares sales proposals, supports marketing events, and contributes to business growth. Requires at least five years of NDT experience, preferably in marine or offshore operations, along with supervisory experience and a valid driver’s license.

Lead company-wide strategic planning, OKRs, growth strategy, business case modeling, and complex cross-functional initiatives. Advise executives, align product, engineering, and commercial teams, and drive measurable outcomes across the organization. Champion AI enablement by deploying automation tools and scalable operating playbooks to improve productivity and reduce operational friction.

Analyzes property portfolio financial and operational performance, develops KPI dashboards, conducts audits and root-cause analysis, improves processes, and coordinates cross-functional projects. The role translates complex data into recommendations, supports budgeting and forecasting, evaluates systems such as Yardi Voyager, and helps implement measurable operational improvements across multifamily properties. Periodic portfolio travel is required.