Top Operations Jobs in Hampton, VA

Lead the expansion of in-person behavioral healthcare, with an initial focus on scaling psychiatry services and building office safety and suitability programs. Develop provider acquisition channels, value propositions, demand-generation strategies, and regulatory compliance processes. Own cross-functional strategic initiatives, analyze operational data, build financial models, communicate recommendations to executives, and support evolving company priorities.

Owns high-impact business operations and strategic initiatives across customer delivery, commercial operations, business systems, talent strategy, and growth areas. Builds scalable processes, tools, and AI-enabled workflows; improves delivery and cost structures; partners with executives and cross-functional teams; develops hiring strategies for specialized talent; and leads special projects in a fast-growing defense technology company.

Provides administrative and operational support for terminal workforce management. Coordinates labor assignments, maintains workforce and operational records, administers attendance and labor agreement compliance, prepares cost studies, reports, correspondence, and documentation, and manages departmental files and materials. Supports leadership communications, responds to inquiries, tracks pending actions, and ensures compliance with safety, security, environmental, and organizational policies.

Drive complex cross-functional initiatives, identify operational opportunities, build scalable workflows, analyze data, and deliver measurable improvements. The role owns initiatives from scoping through execution, coordinates stakeholders without formal authority, designs scalable systems and processes, and provides structured recommendations to support pod and organizational priorities.

Supports pension risk transfer clients and third-party administrators throughout transaction integrations and transitions. Coordinates project plans, client meetings, deliverables, premium reconciliation, annuity exhibits, and execution activities. Collaborates with Pricing, Valuation, and Treasury, documents procedures, assists with annuitant administration, and prepares audit and regulatory examination materials. The role emphasizes client relationships, communication, organization, accuracy, process improvement, and operational execution.

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.

Own cross-business priorities, projects, deadlines, follow-through, stakeholder communications, executive correspondence, project-management systems, dashboards, calendar management, meeting preparation, and domestic and international travel logistics. The role also supports office operations, evaluates tools, creates processes, and serves as a proactive liaison for investors, executives, government officials, and external partners.

Leads the Consumer Digital product operating model, governance, planning processes, performance metrics, and operating cadence. Oversees budget and workforce planning, recruiting, onboarding, communications, culture, and a program management team. Partners with senior leaders across product, technology, design, analytics, and business functions to improve decision-making, accountability, delivery effectiveness, and organizational performance. Advises executives on operating-model decisions, tradeoffs, execution risks, and transformation opportunities.

Analyzes revenue and sales operations data, develops dashboards and executive reporting, supports forecasting, pipeline management, territory and quota planning, and sales compensation administration. Partners with sales, finance, marketing, and cross-functional teams to improve performance, data quality, and operational workflows. The role uses Salesforce, Excel, Domo, and other BI tools to provide insights into revenue growth, funnel effectiveness, bookings, and sales performance.

College interns gain hands-on transit operations experience through office and field assignments across bus and rail operations, safety, engineering, IT, planning, police, and business functions. Duties include analyzing data, preparing reports and presentations, researching information, identifying issues, participating in meetings and training, and supporting departmental projects. Fieldwork may involve public interaction, transit facilities, railroad tracks, tools, equipment, and Metro vehicles. The internship lasts up to 13 weeks and is supervised by department leadership.

Leads GTM operations for a B2B SaaS company, owning metrics, data architecture, forecasting, executive reporting, AI-driven intelligence, retention signals, compensation, territory and quota planning, pricing approvals, lead routing, CPQ, and CRM administration. Builds scalable operating systems for Sales, Customer Success, and Partnerships, supports consumption-based land-and-expand growth, and presents guidance to executive leadership. Requires deep revenue operations, SaaS metrics, applied AI, forecasting, commercial operations, and data tooling expertise.

Leads Americas revenue operations, including forecasting, pipeline hygiene, territory and quota planning, sales and partner operations, quote-to-order execution, reporting, analytics, and CRM transformation. Serves as the operational partner to the CRO, drives process governance and documentation, leads a regional team, and coordinates with global operations centers of excellence through systems implementations and organizational change.

Leads enterprise IT operations supporting cloud infrastructure, applications, identity services, cybersecurity coordination, change governance, and end-user support. Oversees Azure modernization, ServiceNow and Microsoft 365 operations, production releases, compliance activities, incident response, vendors, contractors, and cross-functional technical teams. Provides strategic guidance on modernization, service transformation, operational readiness, and technology investments supporting federal programs and mission operations.

Owns Microsoft alliance operations across partner funding, Marketplace transactions, co-sell workflows, data quality, compliance, reporting, and executive business reviews. Coordinates Sales, Finance, Marketing, Deal Desk, and Microsoft stakeholders while improving processes, automation, funding utilization, transaction efficiency, and operational controls. Builds dashboards and translates partnership data into leadership insights. The role requires hands-on Microsoft partner ecosystem experience and strong analytical, organizational, communication, and commercial operations skills.

Provides proactive and reactive customer support throughout corporate relocation journeys. Advises customers on authorized services and policies, coordinates internal teams and supplier partners, manages complex relocation issues, maintains accurate records, and meets customer experience and service-level metrics. Communicates with client HR contacts, supports exception management, provides status updates, and uses multiple digital platforms across phone, email, and chat channels.

Provides enterprise leadership across underwriting support, premium audit, and billing. Owns operating strategy, workforce and capacity planning, expense management, operational controls, premium integrity, compliance, service quality, and enterprise transformation. Leads geographically dispersed and offshore teams, develops leadership and succession strategies, drives continuous improvement, resolves escalations, and advises executives on operational and financial performance.

Produces and processes cost reporting data, creates standardized reporting templates, reviews and transforms data, and provides support to consultants regarding annual cost reports. The role requires accurate report production, deadline management, collaboration with operations teams, effective communication, and proficiency with Microsoft Office applications. It is an office-based position with no supervisory responsibilities.

Lead design and execution of company-wide planning, operating rhythms, and information architecture. Build and automate central operations infrastructure, translate strategy into operational systems, run leadership operating forums, and drive continuous improvement across cross-functional teams to increase speed, clarity, and accountability.

Leads high-impact strategic initiatives within the Office of the CEO, including annual planning, OKRs, acquisition due diligence and integration, market expansion, pricing, partnerships, fundraising, and growth planning. Partners with executive leadership to develop actionable insights, align cross-functional teams, manage sensitive projects, and deliver measurable business results in a fast-paced environment.

Business Operations Intern supporting Metro’s Integrated Command & Communications Center. Duties include analyzing data, developing Power BI dashboards, preparing reports and presentations, tracking compliance and corrective actions, supporting workforce and resource initiatives, improving business processes, and participating in cross-functional transit projects, meetings, and training. The role provides temporary, hands-on experience across transit operations and related business functions.

Leads the integration and operational alignment of Technical, Renewals, and Post-Sales teams. Establishes unified processes, governance, handoffs, reporting, and performance frameworks; drives automation, efficiency, resource allocation, and accountability across the customer lifecycle. Manages multiple teams and leaders, partners with GTM executives on strategic roadmaps and KPIs, and develops a collaborative, high-performing organizational culture.

Coordinates client operations for disability service plans, including provider searches, quotes, contracts, spending-plan audits, invoices, payments, documentation, and vendor onboarding. Communicates with families, providers, navigators, and financial management services contacts while resolving requests and improving workflows. The role requires strong organization, numerical accuracy, customer service, adaptability, and comfort managing varied operational priorities in a remote environment.

Own the company’s operational backbone, including supplier bills, contractor payroll, affiliate commissions, invoicing, receivables, cash tracking, onboarding, records, and process documentation. Manage founder projects, coordinate with the UK accountant, chase late payments, and automate manual workflows using AI and no-code tools. The role is fully remote and offers a growth path toward Chief of Staff.

Own day-to-day IT operations for a global remote workforce, including end-user support, device and access management, onboarding and offboarding, internal systems administration, security controls, compliance audits, process automation, vendor management, and asset tracking. The role partners with Compliance, Engineering, DevOps, and HR to maintain reliable, secure, and efficient IT infrastructure while supporting growth and regulated-industry requirements.

Leads a technical client operations team supporting managed cloud services. Responsibilities include hiring, coaching, workforce and capacity planning, 24x7 coverage, ticket and incident management, service quality, documentation, compliance, and continuous improvement. The manager partners with Client Success, Professional Services, Security Operations, and Compliance to improve operational performance, client experience, automation, scalability, and team capability.