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Top Customer Success Jobs in Hampton, VA

Reposted 2 Days AgoSaved
Remote or Hybrid
Hampton, VA
95K-140K Annually
Mid level
95K-140K Annually
Mid level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.
Top Skills: Advisory ConsultingCustomer SuccessCybersecurityIncident Response Management
2 Hours AgoSaved
Remote
Hampton, VA
96K-96K Annually
Senior level
96K-96K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager at Toast will manage customer relationships, drive product adoption, and ensure satisfaction across enterprise accounts, while collaborating cross-functionally and improving internal processes.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
Reposted 5 Hours AgoSaved
Remote or Hybrid
Hampton, VA
5-5 Annually
Senior level
5-5 Annually
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
Reposted 5 Hours AgoSaved
Remote or Hybrid
Hampton, VA
Mid level
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager will onboard enterprise clients, ensure their satisfaction, identify growth opportunities, and lead performance reviews, leveraging technology and strong communication skills to drive retention and success.
Top Skills: CSSHTML
Reposted 5 Hours AgoSaved
Easy Apply
Remote or Hybrid
Hampton, VA
Easy Apply
101K-136K Annually
Mid level
101K-136K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager I, Customer Success leads the Scale CSM team, enhancing customer engagement, coaching team members, and ensuring enterprise customers achieve ongoing value from Samsara's solutions.
Top Skills: Ai/AutomationCustomer Success SoftwareGainsightSalesforce
Reposted 5 Hours AgoSaved
Easy Apply
Remote or Hybrid
Hampton, VA
Easy Apply
107K-144K Annually
Senior level
107K-144K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.
Top Skills: ExcelGongGoogle SheetsSalesforceTableau
Reposted 5 Hours AgoSaved
Easy Apply
Remote or Hybrid
Hampton, VA
Easy Apply
50K-68K Annually
Junior
50K-68K Annually
Junior
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Associate at Samsara will support customers post-implementation, ensuring they utilize the IoT platform effectively and build long-term relationships. Responsibilities include advising on product customization, orchestrating business reviews, conducting workshops, and mentoring colleagues.
Top Skills: Enterprise SaasIot Platform
YesterdaySaved
Remote or Hybrid
Hampton, VA
111K-150K Annually
Senior level
111K-150K Annually
Senior level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.
Top Skills: CybersecuritySaaS
YesterdaySaved
Easy Apply
Remote or Hybrid
Hampton, VA
Easy Apply
60K-65K Annually
Entry level
60K-65K Annually
Entry level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Representative, you'll manage customer support inquiries, review content for compliance, and ensure Trust and Safety standards are met across the Disqus platform.
YesterdaySaved
Easy Apply
Remote or Hybrid
Hampton, VA
Easy Apply
65K-75K Annually
Mid level
65K-75K Annually
Mid level
AdTech • Cloud • Marketing Tech • Productivity • Software • Analytics • Automation
The Customer Success Manager will collaborate with account management, ensure customer satisfaction, drive product adoption, and maintain CRM records while fostering relationships with various stakeholders.
Top Skills: Acquia DamAsanaGainsightSalesforceWiden
Reposted YesterdaySaved
Remote or Hybrid
Hampton, VA
96K-120K Annually
Mid level
96K-120K Annually
Mid level
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The Customer Success Manager partners with Lead Account Managers to optimize customer processes and drive digital transformation through BlackLine's solutions, ensuring customer success and engagement throughout their journey.
Top Skills: BlacklineGainsightSalesforce CRM
2 Days AgoSaved
Remote or Hybrid
Hampton, VA
Junior
Junior
Productivity • Sales • Software
The SLED Customer Success Manager will build relationships in the public sector, drive product adoption, and consult with customers to achieve their goals.
Top Skills: B2B Saas
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2 Days AgoSaved
Remote
Hampton, VA
54K-70K Annually
Junior
54K-70K Annually
Junior
Software
The Customer Success Specialist supports Strategic Accounts by providing proactive support, driving product adoption, and collaborating with various teams to enhance customer experiences.
Top Skills: Salesforce,Saas,Ai Tools
2 Days AgoSaved
Easy Apply
Remote
Hampton, VA
Easy Apply
Junior
Junior
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Engineer, partner with customers to provide technical guidance, drive product adoption, and enhance their use of GitLab solutions in the APJ region.
Top Skills: Agile PlanningCi/CdCloud TechnologiesDevsecopsGitlab
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Hampton, VA
Easy Apply
89K-135K Annually
Mid level
89K-135K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.
Top Skills: Iot PlatformSaaS
Reposted 2 Days AgoSaved
Remote
Hampton, VA
20-25 Annually
Junior
20-25 Annually
Junior
Consumer Web • Digital Media • eCommerce • Information Technology • Sports
The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.
Top Skills: Google Merchant CenterGoogle ShoppingGoogle Suites
Reposted 2 Days AgoSaved
Remote or Hybrid
Hampton, VA
171K-204K Annually
Senior level
171K-204K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise Customer Success Manager engages with Federal and Public Sector clients to drive value realization from Imprivata solutions, ensuring customer satisfaction, renewals, and product adoption while maintaining executive relationships and addressing complex client issues.
Top Skills: Gainsight
Reposted 2 Days AgoSaved
Remote or Hybrid
Hampton, VA
75K-100K Annually
Senior level
75K-100K Annually
Senior level
Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.
Top Skills: Crm SoftwareCustomer Success Strategies
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Hampton, VA
Easy Apply
80K-95K Annually
Mid level
80K-95K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Client Success Manager manages client relationships, ensuring campaign goals are met and driving account growth through effective communication and project management.
Top Skills: ExcelPowerPoint
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Hampton, VA
Easy Apply
200K-250K Annually
Mid level
200K-250K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 3 Days AgoSaved
Remote or Hybrid
Hampton, VA
160K-200K Annually
Senior level
160K-200K Annually
Senior level
Edtech • Information Technology • Software
The Senior Manager of Customer Success leads customer renewals for Public Sector accounts, ensuring strategy alignment and achieving retention and expansion goals through team guidance and collaboration.
Top Skills: LookerTableau
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
Hampton, VA
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
4 Days AgoSaved
Remote or Hybrid
Hampton, VA
40K-50K Annually
Entry level
40K-50K Annually
Entry level
Insurance • Logistics • Software • Transportation • Business Intelligence
As a Customer Success Representative, you will support customers by answering queries, providing training, and optimizing their experience with our products. You will document interactions in Salesforce, serve as an advocate, and promote the adoption of features and tools.
Top Skills: Salesforce
4 Days AgoSaved
Easy Apply
Remote
Hampton, VA
Easy Apply
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Cloud • Information Technology
The Customer Success Manager will drive growth for strategic accounts, ensuring successful onboarding, value realization, and managing executive relationships while collaborating with internal teams.
Top Skills: ChurnzeroCrm ToolsSalesforce
4 Days AgoSaved
Remote
Hampton, VA
100K-152K Annually
Expert/Leader
100K-152K Annually
Expert/Leader
AdTech • Digital Media • Marketing Tech • Professional Services • SEO
The Client Success Director manages top global client relationships, aligns strategy with client goals, and leads multi-million dollar accounts, ensuring revenue retention and effective marketing outcomes.
Top Skills: Digital Communication ToolsSearch Engine Optimization
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