Top Operations Jobs in Hampton, VA

Leads a technical client operations team supporting managed cloud services. Responsibilities include hiring, coaching, workforce and capacity planning, 24x7 coverage, ticket and incident management, service quality, documentation, compliance, and continuous improvement. The manager partners with Client Success, Professional Services, Security Operations, and Compliance to improve operational performance, client experience, automation, scalability, and team capability.

Leads Professional Services operations by building scalable planning, forecasting, capacity, resource management, delivery, financial, and reporting processes. Partners with Finance, Sales, Customer Success, Engineering, and Delivery to improve PSA, CRM, time-tracking, automation, service pricing, revenue recognition, and go-to-market alignment. Provides leadership visibility into pipeline, staffing, utilization, project economics, margins, and growth while driving operational maturity across distributed services organizations.

Leads revenue operations and the SDR team, overseeing forecasting, sales capacity planning, pipeline health, territory design, commercial systems, and cross-functional GTM alignment. Owns Salesforce and related revenue technology, data integrity, dashboards, reporting, RFP workflows, vendor partnerships, and process improvements. Advises executives on revenue performance, develops scalable operating models, and improves sales productivity, conversion, forecasting accuracy, and growth efficiency.

Own the marketing operations layer of Fingerprint’s revenue engine. Responsibilities include HubSpot administration, Salesforce campaign operations, ABM audience building, event and webinar lead management, nurture programs, marketing-to-Salesforce synchronization, tracking and conversion APIs, UTM governance, attribution reporting, enrichment, and scalable workflow documentation. The role is a senior individual contributor requiring hands-on B2B SaaS marketing operations experience and strong expertise in marketing automation, data quality, and revenue attribution.

Owns the strategy, design, implementation, governance, analytics, and continuous improvement of global sales compensation programs. Responsibilities include designing quotas, commissions, accelerators, and SPIFFs; configuring Xactly and Salesforce; managing launches, documentation, compliance, disputes, reporting, and training; and partnering with Sales, Finance, HR, and executive leadership to align incentives with business goals.

Oversee regional service delivery and customer operations across multiple states. Lead, coach, and develop teams; monitor KPIs; improve processes; allocate labor, budgets, and resources; resolve escalations; and coordinate with Sales, Service, Finance, and other regional leaders. The role supports continuous improvement, operational excellence, and company initiatives in a multi-site telecommunications environment. It is remote but requires travel as needed throughout the Mid-Atlantic region.

Configure and test loyalty bonus offers, verify eligibility and messaging, troubleshoot issues, monitor live promotions, and collaborate with CRM, Marketing, Customer Experience, and other teams. The role also supports process improvements, automation, AI adoption, and operational efficiency while ensuring accurate and reliable rewards experiences.

Supports education technology service delivery for public-sector clients. Responsibilities include investigating client issues, coordinating resolutions, gathering requirements, documenting processes, analyzing workflows, supporting software enhancements, participating in user acceptance and regression testing, and assisting with releases, change management, and feature adoption. The role is intended for early-career professionals with strong analytical, communication, problem-solving, and learning skills.

Leads the enterprise Revenue Operations function, owning GTM strategy execution, planning, forecasting, analytics, governance, productivity, enablement, incentive administration, and GTM technology. Builds a unified RevOps organization and modernizes CRM, data, and commercial processes across B2B and B2B2C revenue motions. Serves as strategic advisor to the CCO while establishing reliable performance metrics, pipeline discipline, and executive reporting.

Leads loan fulfillment, customer experience, collections, and the broader customer operations function. Owns operational strategy, verification and application-to-funding processes, collections effectiveness, customer experience, vendor relationships, compliance, risk controls, automation, and AI-enabled process improvements. Builds and develops operational teams while collaborating with Risk, Compliance, Product, Engineering, and Finance to scale efficient, secure lending operations.

Provides administrative and operational support to the Global Marketing Leadership Team. Responsibilities include calendar management, expense reports, vendor invoices, procurement and contracts, file and SharePoint maintenance, meeting documentation, communications support, onboarding, event logistics, and travel coordination. The role requires strong organization, communication, discretion, adaptability, and the ability to manage competing priorities in a global, cross-cultural environment.

Owns company-wide operations and execution across businesses, functions, and markets. Translates priorities into measurable targets, owners, timelines, and operating plans; runs performance reviews; resolves cross-functional execution issues; builds planning, accountability, and resource-allocation processes; establishes new businesses and teams; improves organizational structures; and directly leads critical projects when execution is weak.

Leads high-impact business operations initiatives, builds scalable processes and systems, analyzes complex data, partners with Product, Data, and Operations leaders, manages cross-functional execution, mentors team members, and builds a growing operations team to deliver measurable business results.

Manage technology operations across three global studios, including systems administration, infrastructure, technical support, equipment management, business and creative tool administration, vendor coordination, and troubleshooting. Partner with global IT, information security, and privacy teams on policies, compliance, and content security. Drive AI and machine-learning integrations to improve workflows and business efficiency while supporting clients and global technology initiatives.

Creates and updates insurance proposal documents using Applied Epic, Microsoft Word, and Adobe PDF. Reviews carrier quotes, enters and verifies quote information, formats deliverables, and troubleshoots missing data, system limitations, workflow barriers, and unclear requirements. Ensures proposals meet accuracy, clarity, client, and organizational standards while staying current on system updates and processes.

Supports Revenue Operations through closed-won and closed-lost deal reviews, CRM data hygiene, account assignment, lead routing, request triage, outage communications, pipeline audits, executive reporting, goal tracking, and ADR campaign enablement. The role emphasizes accurate, repetitive operational execution, process adherence, CRM integrity, and cross-functional support across Sales, Marketing, Partnerships, and Finance. This is a fully remote, temporary position expected to last approximately three to five months.

Own and improve go-to-market workflows spanning lead routing, lifecycle campaigns, CRM and marketing automation, data quality, reporting, and AI-enabled processes. The role involves building, testing, monitoring, documenting, and continuously improving reliable workflows across Salesforce, Customer.io, Clay, Looker, and related systems. Success requires strong troubleshooting, analytical judgment, clear communication, independent ownership, and at least three years of relevant operations experience.

Leads sales and revenue operations through strategic planning, forecasting, analytics, process optimization, CRM governance, customer retention support, and cross-functional program leadership. Develops executive dashboards, improves data quality, manages business requirements, and drives operational efficiency across Sales, Customer Success, Finance, Marketing, Legal, and Technology. Presents recommendations to senior leadership and supports recurring-revenue growth initiatives.

Own partner revenue operations through data transformation, billing accuracy, forecasting, and GAAP-compliant reporting. The role maintains and troubleshoots Python and SQL billing logic, develops invoicing flows, validates enrollment data, supports revenue recognition, and contributes to integrations and ad hoc projects. It requires analytics, financial and accounting knowledge, advanced Excel, Databricks, and experience translating business requirements into technical data logic.

Performs standardized content curation and metadata validation for written and audio content. Reviews accuracy and completeness, applies guideline-based corrections, documents defects in internal tools, escalates unclear or high-impact issues, and manages assigned queues to meet productivity and SLA targets. The role requires careful adherence to procedures, confidentiality and security practices, attention to detail, participation in calibration and training, and comfort reviewing potentially sensitive content.

Leads the design and operation of an integrated renewals and commercial operations function covering pricing, deal desk, contract negotiation, discount governance, and RFP resources. Redesigns processes using AI and automation, defines CPQ and contract lifecycle requirements, improves ARR and productivity, establishes commercial policies, monitors KPIs, and builds a high-performing team while partnering with Sales, Legal, and Finance.

Own revenue operations and financial reporting for a B2B SaaS company. Manage HubSpot and Stripe, unify sales-led and product-led funnels, establish forecasting and reporting cadences, oversee billing and revenue data, build dashboards, and deliver board and investor reporting. Drive automation using AI-native tools, maintain SaaS metrics and revenue recognition processes, and serve as the primary resource for financial and revenue questions across the organization.

Supports cross-functional business operations across client onboarding, product delivery, compliance, reporting, and administration. Builds dashboards, troubleshoots client technical issues, and transforms recurring workflows into AI agents and automations. Contributes to strategic projects involving technology investments and operational scaling. The role suits an early-career professional with strong analytical, communication, client-facing, and AI-tool experience who is comfortable working independently in a remote, fast-growing startup.

You will execute and improve insurance workflows, analyze operational efficiency, collaborate with product teams, and support onboarding and documentation efforts.

Build and manage Roo’s Relief-to-Hire revenue pipeline in its CRM, establish data standards, create scorecards and forecasts, improve revenue attribution, and automate placement invoicing. The role partners with Platform, Finance, and operations teams to replace manual tracking, analyze funnel performance and experiments, expand processes to Canada, and reduce administrative work for Career Pathways managers.