The main objective of this position is to provide administrative and operational support for terminal workforce management by coordinating labor assignments, maintaining workforce and operational records, administering attendance and labor agreement compliance processes, and preparing reports, correspondence, and documentation.
Responsibilities
- Oversees labor order administration by rotating labor assignments across departments and maintaining accurate workforce, productivity, and operational records to support efficient terminal operations.
- Prepares cost studies of labor and equipment costs. Performs research on special projects as directed.
- Maintains filing systems for and develops correspondence, reports, and procedures.
- Maintains and updates department assets such as training materials, forms, policies, procedures, safety manuals, and other similar documentation.
- Sends disciplinary letters to represented colleagues.
- Prepares documentation and reports for departmental leadership.
- Prepares drafts and proofreads correspondence for proper grammar and spelling.
- Oversees attendance and workplace conduct compliance for ILA-represented colleagues, administering corrective actions, warning notices, and suspensions as necessary to ensure adherence to company policies and labor agreements.
- Conducts research and provides back-up papers in order that all correspondence is provided to the Operations Staff to ensure responses. Follows through to ensure all communications are acted upon and answered in a timely manner.
- Maintains suspense files on pending actions, meetings and reports, and replies to correspondence.
- Answers telephone inquiries, takes messages, and delivers to the appropriate person for action.
- Provides assistance to departments concerning inquiries about statistical data.
- Ensures compliance with all security, safety, and environmental regulations and policies within work area at all times. This includes properly addressing issues through action or reporting issues and concerns to Manager.
- Ability to prepare, maintain, and disseminate accurate documentation while ensuring compliance with organizational formatting standards, policies, and procedures.
- Performs other duties as assigned.
- The Port of Virginia is a 24-hour, 7-day-a-week, 365-day-a-year operation, schedule and location may vary based on the needs of the operation.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
High School diploma or GED equivalent required.
Licenses, Certifications, and Credentials
Valid driver’s license; Transportation Worker Identification Credential
Work Experience
One year of relevant experience required.
Skills
Customer service skills
High
Proactive problem-solving capabilities
High
Verbal and written communication skills
High
Proficiency in Microsoft Office applications (Outlook, Word, and PowerPoint)
Intermediate
Capacity to maintain confidentiality
High
Attention to detail
High
Organizational skills
High
Ability to balance multiple initiatives and competing priorities
High
Disclosures
The Port of Virginia is an Equal Opportunity Employer and therefore does not discriminate on the basis of age, sex, race, religion, disability or national origin.
Selected applicant must be able to pass a pre-employment background check which may include any of the following: Academic record and verification of education and/or certifications; Employment history; Criminal (local and federal) history; Driving record; drug and alcohol testing, Fit for duty Physical (if applicable), Other records or information related to the candidate's suitability for the position.
Selected applicant must be able to obtain a TWIC (Transportation Workers Identification Card). The Port of Virginia is a 24-hour, 7-day-a-week, 365-day-a-year operation, schedule and location may vary based on the needs of the operation.
Skills Required
- High school diploma or GED equivalent
- One year of relevant work experience
- Valid driver's license
- Transportation Worker Identification Credential (TWIC), or ability to obtain one
- Proficiency in Microsoft Office applications, including Outlook, Word, and PowerPoint
- High customer service, verbal and written communication, organizational, problem-solving, confidentiality, and attention-to-detail skills
- Ability to balance multiple initiatives and competing priorities
- Ability to pass a pre-employment background check, which may include driving record, drug and alcohol testing, and fit-for-duty physical, if applicable
What We Do
Virginia Port Authority is a public authority and political subdivision of the Commonwealth of Virginia that develops and oversees the Port of Virginia. It promotes international transportation and waterborne commerce, manages state-owned port facilities and leases additional terminals, and works to increase cargo movement through Virginia. Through its marine and inland terminals, the port handles containerized and other import-export cargo and connects businesses with markets around the world.
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