Top Tech Jobs & Startup Jobs in Krakow

As a Customer Success Manager at Kolsquare, your mission involves building and managing long-term relationships, retaining and developing the customer portfolio, preventing churn, driving revenue growth, and collaborating with various teams. The ideal candidate has proven experience in account management, strong soft skills, attention to detail, negotiation skills, and a passion for digital marketing and social media. Fluency in English and being a native Spanish speaker are required. The role offers the flexibility to work remotely from anywhere in Europe.

The Customer Success Manager will manage relationships with B2B clients, ensuring satisfaction, addressing issues, and offering usage recommendations. They will troubleshoot problems, assist with marketing campaigns, and work towards KPIs for client retention and upsell potential, collaborating with various teams to enhance customer experience.

The Senior Fullstack Engineer will design and implement backend and frontend solutions, mentor junior engineers, and contribute to building greenfield applications while managing tech debt and ensuring code quality. They will work in agile teams to deliver impactful software and maintain communication with stakeholders.