Top Operations Management Jobs in Poland

Manage post-sales customer operations, including demand forecasts, purchase orders, production schedules, delivery coordination, RMAs, lifecycle transitions, and escalations. Serve as the liaison between customers, manufacturing, supply chain, engineering, logistics, and product teams. Lead business reviews, resolve technical and delivery issues, monitor component performance, and support customers across regional logistical, legal, and contractual requirements.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Leads daily operations, maintenance, emergency response, and continuous improvement for university steam and electrical generation systems. Supervises stationary steam engineers, manages budgets, inventory, contractors, outages, environmental testing, safety procedures, and regulatory documentation. Reviews energy infrastructure designs, develops operating standards, supports procurement and generator dispatch strategies, and ensures reliable utility distribution to campus facilities. The role requires 24/7 emergency technical support and expertise in plant management, electrical and steam production, equipment maintenance, and energy compliance.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Own and optimize the Apps product development lifecycle, embed tooling and AI to enable product teams, define KPI frameworks, drive commercialization and cross-functional alignment, and design training to raise product practice maturity and outcomes.

Lead and coach team leaders to meet client SLAs and financial targets. Oversee performance, staffing, training, reporting, and client relationships; drive continuous improvement and employee engagement in a contact-center environment.

Own the product strategy and execution of LLM-powered customer-service agents across multiple regulated markets. Responsibilities include building intent taxonomies, evaluation frameworks, and deflection roadmaps; managing production deployments and go/no-go decisions; assessing multilingual performance; coordinating Engineering, Customer Success, Compliance, and executives; and producing regulatory evidence, PRDs, ADRs, and executive materials.

Leads courier supply activation and acquisition across Central markets, managing a three-person team, multi-million-euro budget, and key supply KPIs. Oversees intraday activation, recruitment channels, reactivation campaigns, special-event planning, and market coverage. Partners with Support, Product, and Delivery Operations to scale processes, reports supply health to senior leadership, identifies risks, and drives corrective action during demand spikes and operational disruptions.

Leads European Partner Operations and large operations teams responsible for partner and merchant processing. Owns performance, SLAs, KPIs, governance, escalations, capacity planning, forecasting, service quality, risk controls, automation, and operational delivery. Partners with Product, Technology, Business Development, and Risk & Compliance on launches and improvements while presenting data-driven updates to senior leaders. Develops managers and team leaders and builds a high-performing, accountable team.

Lead project streams within a global tax operations transformation program across Custody, Fund Accounting, and Transfer Agency. Responsibilities include vendor and platform initiatives, stakeholder alignment, Agile delivery, KPI reporting, governance, standardized controls, tax data management, operating model design, and operational change. The role requires substantial project management experience, financial services knowledge, and either tax/master data expertise or consulting and target operating model experience.

Owns third-party carrier onboarding, partner inventory health, and B2B API partner relationships. Resolves technical and operational issues, supports country organizations, and leads cross-functional projects improving integration quality, onboarding, scalability, and customer experience. The role requires translating between business partners and engineering teams, managing stakeholders, using internal tools, and making data-based operational decisions in an international environment.

Integrate and maintain third-party carrier inventory across platform tools and integration modes. Identify repetitive onboarding and inventory tasks, then replace them with scripts, workflows, no-code automation, and AI solutions. Use data to identify automation opportunities and measure impact, maintain data quality, troubleshoot technical issues with engineers, and improve partner and customer experiences in a cross-functional international team.

Manage sales operations and effectiveness across the CEE region by improving sales processes, territory planning, performance measurement, CRM utilization, and commercial technologies. Lead Salesforce ownership, system enhancements, automation and AI-enabled tool adoption, process optimization, and cross-functional transformation projects. Partner with regional stakeholders, IT, and external providers to improve field-force productivity and operational excellence.

Own the partner acquisition operations layer, including sourcing creators, agencies, and newsletters; qualifying partners; negotiating pricing; managing placements; evaluating performance; renewing successful partnerships; reconciling invoices and payments; and maintaining trusted reporting. The role also supervises workflow automations and requires strong written communication, analytical judgment, campaign operations experience, and accountability for CPM, engagement, or CAC outcomes.

Build and scale recruiting operations by owning ATS infrastructure, mapping workflows, improving processes, automating repetitive work, and creating dashboards for hiring performance. The role ensures accurate recruiting data, supports scalable hiring initiatives, improves the candidate journey, and coordinates work across Talent, hiring managers, and People teams. It suits an early-career professional comfortable with ambiguity, analytical problem-solving, independent project ownership, prioritization, and stakeholder communication.

Leads Baltics commercial operations and growth strategy across Coca-Cola’s customer and bottler network. Develops business opportunities, KPIs, channel plans, shopper insights, revenue growth initiatives, annual business plans, forecasts, and go-to-market improvements. Partners cross-functionally with sales, marketing, finance, technical, and shopper teams to improve volume, profitability, package mix, market share, and execution. Manages strategic projects, assesses market risks and opportunities, and recommends system investments.

The Product Operations Manager drives operational excellence across product squads, optimising delivery processes and facilitating high-quality product launches while maintaining alignment with strategic priorities.

Lead an HR Operations team to ensure accurate, timely and compliant payroll delivery. Oversee payroll processing, compliance, audits, vendor management, KPIs, process improvements, automation, testing activities and team development.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

Owns end-to-end operational performance for Flix’s transport network across Poland, the Baltics, and Finland. Responsibilities include executing regional strategy, managing transport partners and authorities, mitigating operational risks, monitoring KPIs, presenting performance insights, and coordinating with cross-functional teams to support growth. The role requires operations management experience, multi-country leadership, stakeholder management, analytical skills, and fluency in English and Polish.

The Operations Manager will oversee daily activities, manage contracts and finances, support HR functions, and improve processes while ensuring efficient operations.

Leads day-to-day operations in a high-technology manufacturing environment, managing production performance, staffing, scheduling, capacity, KPIs, and multidisciplinary teams. Drives continuous improvement, root-cause analysis, process optimization, safety and quality compliance, audit follow-up, and corrective action plans. Coaches team leaders and supports operational development projects while ensuring production reliability and continuity across shifts.

Leads EMEA benefits operations across 24 markets, managing regional teams, health, welfare, and retirement programs. Oversees service levels, compliance controls, escalations, documentation, vendor relationships, and stakeholder communications. Drives benefits projects, open enrollment, process improvement, automation, and data-driven analytics while partnering with global benefits design and governance teams to deliver high-quality employee experiences.

Lead a 24/7 satellite operations team to ensure safe, scalable spacecraft operations. Oversee telemetry monitoring, anomaly detection/handling, incident response, shift readiness, workload planning, and cross-functional coordination while driving continuous process and documentation improvements.

Lead operational performance and supply across all Polish cities: analyze metrics, develop and execute city/country strategies, optimize courier earnings, run efficiency and retention projects, coordinate cross-functional initiatives, support courier operations, and make data-driven improvements.