Top Operations Management Jobs in Poland

Owns Nebius’s global third-party logistics warehouse network and partner performance. Manages contracts, SLAs, operational standards, inventory accuracy, audits, compliance, costs, incident resolution, onboarding, exits, and continuous improvement across external warehouses. Coordinates with logistics, transport, planning, IT, security, procurement, legal, and project teams while leading 3PL specialists and conducting regular site visits.

Leads procurement, contracting, facilities, property, fleet, mail, and operational compliance functions for the Oregon Department of Justice. Serves as the designated procurement officer, oversees purchasing and contracting compliance, manages staff and process improvements, leads facility planning and budgeting, develops physical security policies, and coordinates risk management, insurance, and tort claims activities.

Leads global engineering and operations for an enterprise AI platform, overseeing architecture, cloud infrastructure, integration, automation, security, governance, reliability, and lifecycle management. Drives DevOps, MLOps, LLMOps, and AIOps maturity while managing service operations, incident response, releases, and operational risk. Builds and develops multidisciplinary global teams and partners with senior business, technology, cybersecurity, and vendor stakeholders.

Own cross-team technical programs, engineering process improvements, data-driven reporting, and automation across a multi-team software engineering organization. Coordinate migrations, dependency removals, infrastructure changes, and standardization initiatives; facilitate decisions, track delivery, measure process health, query systems using SQL, and apply AI to improve engineering productivity.

Manage technical payment operations, troubleshoot transaction and payment-method issues, customize payment methods for clients, monitor payment-system efficiency, analyze recurring problems, and report findings. The role coordinates with first- and second-line support, Finance, account managers, and B2C teams while improving payment workflows and client experience.

Manage post-sales customer operations, including demand forecasts, purchase orders, production schedules, delivery coordination, RMAs, lifecycle transitions, and escalations. Serve as the liaison between customers, manufacturing, supply chain, engineering, logistics, and product teams. Lead business reviews, resolve technical and delivery issues, monitor component performance, and support customers across regional logistical, legal, and contractual requirements.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Leads daily operations, maintenance, emergency response, and continuous improvement for university steam and electrical generation systems. Supervises stationary steam engineers, manages budgets, inventory, contractors, outages, environmental testing, safety procedures, and regulatory documentation. Reviews energy infrastructure designs, develops operating standards, supports procurement and generator dispatch strategies, and ensures reliable utility distribution to campus facilities. The role requires 24/7 emergency technical support and expertise in plant management, electrical and steam production, equipment maintenance, and energy compliance.

Own revenue operations across digital acquisition, retention, funnel optimization, commercial analytics, and CRM implementation. The role analyzes conversion, payment, revenue, CAC, LTV, and retention metrics; identifies growth opportunities and revenue leakage; launches experiments; improves cross-sell and reactivation; standardizes commercial processes; and partners with Product, Marketing, Payments, Finance, and Analytics teams. It also represents the commercial function and supports scalable infrastructure and performance management.

Leads complex, cross-functional Deal and Partner Operations programs from scoping through implementation. Responsibilities include managing workstreams, dependencies, risks, and stakeholders; translating requirements into scalable processes; improving operational efficiency through data, automation, AI, and business applications; leading change management and organizational readiness; and communicating recommendations and escalations to operational and executive audiences.

Leads global business productivity, process improvement, change management, and transformation programs across project management, engineering, manufacturing, and operations. Develops standardized processes, governance, roadmaps, business cases, and success metrics; analyzes operational performance; coordinates cross-functional stakeholders; manages risks and dependencies; and drives continuous improvement, automation, data governance, and adoption of new processes and tools.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Own and optimize Buynomics’ revenue operations systems and processes across Salesforce, HubSpot, and automation tools. Build workflows, integrations, funnel reporting, pipeline models, and forecasting processes; maintain CRM data quality and governance; and align Sales, Marketing, Customer Success, and Finance stakeholders. The role also explores AI-assisted automation using tools such as Claude and requires hands-on technical process improvement experience in a B2B SaaS environment.

Manage Glovo’s third-party logistics relationships in Poland. Optimize the 3PL framework, analyze partner performance and profitability, maintain partner and rider documentation, support compliance, improve operational efficiency, and ensure sufficient rider supply. The role also develops improvement projects, monitors industry trends, and collaborates with Operations, Legal, and leadership to enhance rider and customer experiences.

Manage global pharmaceutical regulatory submissions from planning and authoring through publishing, quality control, validation, and delivery to health authorities. Oversee submission content plans, lifecycle information, vendors, timelines, and cross-functional coordination for INDs, NDAs, MAAs, amendments, and variations. Serve as an expert in eCTD, NeeS, regional requirements, document management systems, and regulatory operations while supporting digital and Generative AI initiatives that maintain compliance and quality.

Oversee daily operations for an international voice contact center, manage customer service representatives, ensure high-quality service delivery, meet performance targets, improve operational efficiency, and collaborate with departments to align operations with company goals.

Leads and coordinates IT projects across teams and stakeholders, supports operational planning and prioritization, maintains project documentation and status updates, communicates with clients, and identifies risks, dependencies, and issues. The role requires a structured approach, technical understanding of IT infrastructure and operations, and effective collaboration with managers, specialists, and clients.

Lead and coach team leaders to meet client SLAs and financial targets. Oversee performance, staffing, training, reporting, and client relationships; drive continuous improvement and employee engagement in a contact-center environment.

Leads manufacturing and operations engineering teams in a high-mix, low-volume environment. Responsibilities include developing and validating production processes, applying Lean and Design for Manufacturing principles, managing capital plans and budgets, driving continuous improvement, optimizing test processes, and supporting customers and suppliers. The role also requires coaching engineers and ensuring quality, productivity, and efficiency for electronics controllers and electromechanical actuator assembly and testing in aerospace-related manufacturing.

Own the investigation-platform roadmap for Financial Crime Operations, including alert ingestion, enrichment, grouping, suppression, case management, investigator workflows, auditability, and regulated AI automation. Translate compliance policies and investigator needs into requirements, acceptance criteria, and delivery plans. Partner with engineering and compliance stakeholders, validate system design and data flows, support audits, and ensure controls for explainability, evidence retention, lineage, and change management.

Own the product strategy and execution of LLM-powered customer-service agents across multiple regulated markets. Responsibilities include building intent taxonomies, evaluation frameworks, and deflection roadmaps; managing production deployments and go/no-go decisions; assessing multilingual performance; coordinating Engineering, Customer Success, Compliance, and executives; and producing regulatory evidence, PRDs, ADRs, and executive materials.

Leads courier supply activation and acquisition across Central markets, managing a three-person team, multi-million-euro budget, and key supply KPIs. Oversees intraday activation, recruitment channels, reactivation campaigns, special-event planning, and market coverage. Partners with Support, Product, and Delivery Operations to scale processes, reports supply health to senior leadership, identifies risks, and drives corrective action during demand spikes and operational disruptions.

Leads European Partner Operations and large operations teams responsible for partner and merchant processing. Owns performance, SLAs, KPIs, governance, escalations, capacity planning, forecasting, service quality, risk controls, automation, and operational delivery. Partners with Product, Technology, Business Development, and Risk & Compliance on launches and improvements while presenting data-driven updates to senior leaders. Develops managers and team leaders and builds a high-performing, accountable team.

Lead project streams within a global tax operations transformation program across Custody, Fund Accounting, and Transfer Agency. Responsibilities include vendor and platform initiatives, stakeholder alignment, Agile delivery, KPI reporting, governance, standardized controls, tax data management, operating model design, and operational change. The role requires substantial project management experience, financial services knowledge, and either tax/master data expertise or consulting and target operating model experience.

Owns third-party carrier onboarding, partner inventory health, and B2B API partner relationships. Resolves technical and operational issues, supports country organizations, and leads cross-functional projects improving integration quality, onboarding, scalability, and customer experience. The role requires translating between business partners and engineering teams, managing stakeholders, using internal tools, and making data-based operational decisions in an international environment.