Top Operations Management Jobs in Poland

Lead redesign and standardization of HR processes across the employee lifecycle, drive continuous improvement and automation using Oracle HCM and ServiceNow HRSD, build reporting and dashboards, partner with regional People Ops and HRIS/HRIT to deliver system enhancements, and drive adoption of scalable HR service delivery and self-service solutions.

Manage and approve firewall change requests, operate and optimize firewall management tools, train/manage external teams, support implementation of Firewall/IPS/IDS/Remote Access projects, contribute to network design, document procedures, and enforce security guardrails aligned with ABB network security standards.

Own and optimize the Apps product development lifecycle, embed tooling and AI to enable product teams, define KPI frameworks, drive commercialization and cross-functional alignment, and design training to raise product practice maturity and outcomes.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Lead and develop a team of fund accounting client managers, own client relationships and escalations, deliver service against KPIs/SLAs, represent operations in governance, partner with stakeholders to resolve issues, lead change initiatives, maintain risk and control environment, and drive process improvement and operational excellence.

Lead a 24/7 satellite operations team to ensure safe, scalable spacecraft operations. Oversee telemetry monitoring, anomaly detection/handling, incident response, shift readiness, workload planning, and cross-functional coordination while driving continuous process and documentation improvements.

Lead operational performance and supply across all Polish cities: analyze metrics, develop and execute city/country strategies, optimize courier earnings, run efficiency and retention projects, coordinate cross-functional initiatives, support courier operations, and make data-driven improvements.

Lead and manage a KYC operations team providing AML monitoring, governance, and KYC program management. Oversee BAU/Refresh processes, ensure quality control, deliver MIS reporting, liaise with Compliance and senior stakeholders, meet service level targets, and support team development.

Map and improve end-to-end customer processes across onboarding, health, escalations, renewals, expansion, and offboarding. Document SOPs, maintain a prioritized gap register, drive cross-functional fixes, govern an SOP library, and surface process improvement insights to CX leadership while embedding new operational motions as the company scales.

Lead brand operations to scale consistent brand execution across markets. Own brand governance, Frontify/DAM tooling, AI enablement, creative enablement, training, measurement, and continuous improvement to increase adoption, efficiency, and brand quality.

Manage daily Marketo administration and integrations, ensure data hygiene and campaign scalability, troubleshoot platform issues, support campaign setup and execution, document standard work, and liaise with sales, IT, and compliance to optimize global marketing automation operations.

Manage operational activities for the Physician Associate Studies program including course scheduling, budget and contract coordination, admissions support, accreditation assistance, data analysis and reporting, faculty hiring support, student services, event planning, and supervision of staff and student workers.

Own and maintain CX platforms (Zendesk, Vitally), build and run automations and integrations, support AI-enabled workflows, manage intake and delivery of platform requests, ensure change management, documentation, and cross-functional partnership to improve reliability and scale of support and customer success tooling.

Lead inbound or outbound logistics operations to meet budget, KPI, safety, quality, and customer experience targets. Manage and develop Area Managers, implement Lean improvements, scale B2B/B2C 24/7 operations, manage stakeholder relationships, oversee talent acquisition and development, and present operational metrics to senior leadership.

Own and run day-to-day HR operations for RemotePass’s internal global team. Maintain HR processes, policies, documentation, and systems; manage onboarding, offboarding, time-off, and performance review cycles; handle HR queries; ensure local compliance; track HR metrics and collaborate with leadership, Finance, and Payroll.

Lead regional workplace operations across multiple large sites, owning customer service, safety, compliance, budgets, vendor/landlord relationships, team coaching, and CRE planning to create efficient, inclusive, and safe office experiences.

Lead localization and centralization of claims operations across Sweden, Norway and the Netherlands. Drive technology adoption (Clearsight), develop capacity and centralization plans, champion change management, align stakeholders, communicate with senior leadership, and own claims KPI reporting for Dutch and Nordic markets.

Coordinate partner-related operations across the organisation, manage partner onboarding and status, oversee Project Agreement lifecycles, support call and change request processes, develop guidelines, templates and training, and drive process standardization to improve operational efficiency and transparency.

Serve as the central office contact handling front desk, administrative operations, meeting and travel coordination, vendor relationships, and process improvements to ensure an efficient, service-oriented workplace.

Manage and coach a customer operations team to deliver consistent, high-quality customer outcomes. Drive process improvement, automation, KPI reporting, workload management, root-cause analysis, hiring, training, and cross-team collaboration while supporting regular EMEA travel (25–50%).

The Hydronics Systems Operations Manager oversees the operation, maintenance, and planning of hydronic systems, manages personnel and budgets, provides emergency support, and ensures compliance with safety standards.

Manage pre-enablement onboarding execution, monitor performance, handle escalations, drive continuous improvement and automation/AI initiatives, produce reporting and dashboards, and collaborate with cross-functional teams to ensure smooth production onboarding.

Manage daily content release process for Happy Color: prepare and maintain content in internal CMS, ensure accurate on-time releases, improve operations and documentation, collaborate with Art, Development, Support and Social teams, and participate in content planning and production discussions.

Lead and build the Automation and Process Engineering department, drive CAPEX and modernization projects, implement Lean and process-engineering improvements, maintain technical documentation, support continuous improvement, and collaborate with production, maintenance, and quality to improve efficiency, reliability, quality, and safety in an on-site manufacturing plant.

The NL Operations Manager will oversee client relationships, manage service agreements, lead project implementations, and ensure compliance with SLAs, while also developing the operational team and fostering stakeholder collaboration.