Top Operations Management Jobs in Warsaw

Manage the operating layer of a high-volume creative production pipeline, coordinating priorities, owners, deadlines, vendors, creators, reviews, QA, file readiness, and launch handoffs. Build scalable processes and use AI and automation to reduce repetitive coordination. Partner with Growth by delivering approved paid-social creatives and feeding performance insights back into production.

Handles technical payment operations, transaction troubleshooting, payment-method customization, workflow optimization, and issue-pattern analysis. The role supports payment-system efficiency, reports recurring problems, and coordinates with support, finance, account management, and B2C teams. It requires fintech or payments operations experience, knowledge of transaction flows and web architecture, basic programming knowledge, and strong English and Russian proficiency.

Manage employee administration across onboarding, employment changes, payroll coordination, performance procedures, and offboarding. Track new-hire progress, retention, and early departures across teams and offices. Improve HR workflows through documentation, checklists, process redesign, and automation. Partner with executives, managers, Recruitment, Operations, Data, and Finance to maintain accurate employee records and reliable people processes.

Own cross-team technical programs, engineering process improvements, data-driven reporting, and automation across a multi-team software engineering organization. Coordinate migrations, dependency removals, infrastructure changes, and standardization initiatives; facilitate decisions, track delivery, measure process health, query systems using SQL, and apply AI to improve engineering productivity.

Own and improve go-to-market workflows spanning lead routing, lifecycle campaigns, CRM and marketing automation, data quality, reporting, and AI-enabled processes. The role involves building, testing, monitoring, documenting, and continuously improving reliable workflows across Salesforce, Customer.io, Clay, Looker, and related systems. Success requires strong troubleshooting, analytical judgment, clear communication, independent ownership, and at least three years of relevant operations experience.

Owns Nebius’s global third-party logistics warehouse network and partner performance. Manages contracts, SLAs, operational standards, inventory accuracy, audits, compliance, costs, incident resolution, onboarding, exits, and continuous improvement across external warehouses. Coordinates with logistics, transport, planning, IT, security, procurement, legal, and project teams while leading 3PL specialists and conducting regular site visits.

Manage Glovo’s third-party logistics relationships in Poland. Optimize the 3PL framework, analyze partner performance and profitability, maintain partner and rider documentation, support compliance, improve operational efficiency, and ensure sufficient rider supply. The role also develops improvement projects, monitors industry trends, and collaborates with Operations, Legal, and leadership to enhance rider and customer experiences.

Manages compliance implementation across data center sites, including audits, certifications, management systems, regulatory requirements, permits, training, risk assessments, corrective actions, and process improvements. Serves as a subject matter expert for complex compliance issues, supports customer and third-party audits, maintains compliance records and procedures, develops reports and policies, and coordinates regional and global stakeholders. Travel across the EMEA region is essential.

Manages global supplier lifecycle and procure-to-pay operations outside China and APAC. Responsibilities include supplier onboarding, due diligence, master data governance, purchase requisition and purchase order workflows, compliance controls, issue resolution, KPI reporting, dashboards, process documentation, training, and continuous improvement. The role collaborates with procurement, finance, legal, compliance, supply chain, accounts payable, and global business stakeholders to standardize and automate procurement operations.

Own the Customer Operations product domain, including internal systems and tooling for configuration, incident handling, fulfillment tracking, and customer support efficiency. Drive fulfillment rates, reduce incidents and cost-to-serve, manage priorities and trade-offs, and own measurable business outcomes and P&L impact. Partner closely with engineering on technically complex products while shaping Nuitee’s growing product organization.

Manage global pharmaceutical regulatory submissions from planning and authoring through publishing, quality control, validation, and delivery to health authorities. Oversee submission content plans, lifecycle information, vendors, timelines, and cross-functional coordination for INDs, NDAs, MAAs, amendments, and variations. Serve as an expert in eCTD, NeeS, regional requirements, document management systems, and regulatory operations while supporting digital and Generative AI initiatives that maintain compliance and quality.

Owns a key client account’s commercial performance, operations, service quality, and reputation. Leads client reviews and negotiations, scopes and launches new support teams, establishes SOPs, QA, escalation processes, and workforce plans, and manages peak-season service recovery. Builds leadership layers, develops successors, and coordinates staffing, tooling, training, and coverage across markets while managing a 24/7 operation of 100+ employees through team leads.

Own and improve marketing operations through HubSpot automation, lifecycle journeys, email campaigns, database management, data-quality controls, lead scoring, dashboards, attribution, and funnel analysis. Partner with RevOps, Sales, and Product to improve CRM integrity, campaign performance, sales handoffs, and pipeline contribution. Conduct QA, deliverability monitoring, A/B testing, and marketing analytics while introducing tools and reusable processes that increase productivity and reduce errors.

Manage post-sales customer operations, including demand forecasts, purchase orders, production schedules, delivery coordination, RMAs, lifecycle transitions, and escalations. Serve as the liaison between customers, manufacturing, supply chain, engineering, logistics, and product teams. Lead business reviews, resolve technical and delivery issues, monitor component performance, and support customers across regional logistical, legal, and contractual requirements.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Own revenue operations across digital acquisition, retention, funnel optimization, commercial analytics, and CRM implementation. The role analyzes conversion, payment, revenue, CAC, LTV, and retention metrics; identifies growth opportunities and revenue leakage; launches experiments; improves cross-sell and reactivation; standardizes commercial processes; and partners with Product, Marketing, Payments, Finance, and Analytics teams. It also represents the commercial function and supports scalable infrastructure and performance management.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Own and optimize Buynomics’ revenue operations systems and processes across Salesforce, HubSpot, and automation tools. Build workflows, integrations, funnel reporting, pipeline models, and forecasting processes; maintain CRM data quality and governance; and align Sales, Marketing, Customer Success, and Finance stakeholders. The role also explores AI-assisted automation using tools such as Claude and requires hands-on technical process improvement experience in a B2B SaaS environment.

Leads courier supply activation and acquisition across Central markets, managing a three-person team, multi-million-euro budget, and key supply KPIs. Oversees intraday activation, recruitment channels, reactivation campaigns, special-event planning, and market coverage. Partners with Support, Product, and Delivery Operations to scale processes, reports supply health to senior leadership, identifies risks, and drives corrective action during demand spikes and operational disruptions.

Lead project streams within a global tax operations transformation program across Custody, Fund Accounting, and Transfer Agency. Responsibilities include vendor and platform initiatives, stakeholder alignment, Agile delivery, KPI reporting, governance, standardized controls, tax data management, operating model design, and operational change. The role requires substantial project management experience, financial services knowledge, and either tax/master data expertise or consulting and target operating model experience.

Owns third-party carrier onboarding, partner inventory health, and B2B API partner relationships. Resolves technical and operational issues, supports country organizations, and leads cross-functional projects improving integration quality, onboarding, scalability, and customer experience. The role requires translating between business partners and engineering teams, managing stakeholders, using internal tools, and making data-based operational decisions in an international environment.

Integrate and maintain third-party carrier inventory across platform tools and integration modes. Identify repetitive onboarding and inventory tasks, then replace them with scripts, workflows, no-code automation, and AI solutions. Use data to identify automation opportunities and measure impact, maintain data quality, troubleshoot technical issues with engineers, and improve partner and customer experiences in a cross-functional international team.

Manage sales operations and effectiveness across the CEE region by improving sales processes, territory planning, performance measurement, CRM utilization, and commercial technologies. Lead Salesforce ownership, system enhancements, automation and AI-enabled tool adoption, process optimization, and cross-functional transformation projects. Partner with regional stakeholders, IT, and external providers to improve field-force productivity and operational excellence.

Own the investigation-platform roadmap for Financial Crime Operations, including alert ingestion, enrichment, grouping, suppression, case management, investigator workflows, auditability, and regulated AI automation. Translate compliance policies and investigator needs into requirements, acceptance criteria, and delivery plans. Partner with engineering and compliance stakeholders, validate system design and data flows, support audits, and ensure controls for explainability, evidence retention, lineage, and change management.

The Product Operations Manager drives operational excellence across product squads, optimising delivery processes and facilitating high-quality product launches while maintaining alignment with strategic priorities.