Top Operations Management Jobs in Warsaw

Own the product strategy and execution of LLM-powered customer-service agents across multiple regulated markets. Responsibilities include building intent taxonomies, evaluation frameworks, and deflection roadmaps; managing production deployments and go/no-go decisions; assessing multilingual performance; coordinating Engineering, Customer Success, Compliance, and executives; and producing regulatory evidence, PRDs, ADRs, and executive materials.

Leads courier supply activation and acquisition across Central markets, managing a three-person team, multi-million-euro budget, and key supply KPIs. Oversees intraday activation, recruitment channels, reactivation campaigns, special-event planning, and market coverage. Partners with Support, Product, and Delivery Operations to scale processes, reports supply health to senior leadership, identifies risks, and drives corrective action during demand spikes and operational disruptions.

Owns third-party carrier onboarding, partner inventory health, and B2B API partner relationships. Resolves technical and operational issues, supports country organizations, and leads cross-functional projects improving integration quality, onboarding, scalability, and customer experience. The role requires translating between business partners and engineering teams, managing stakeholders, using internal tools, and making data-based operational decisions in an international environment.

Integrate and maintain third-party carrier inventory across platform tools and integration modes. Identify repetitive onboarding and inventory tasks, then replace them with scripts, workflows, no-code automation, and AI solutions. Use data to identify automation opportunities and measure impact, maintain data quality, troubleshoot technical issues with engineers, and improve partner and customer experiences in a cross-functional international team.

Own the partner acquisition operations layer, including sourcing creators, agencies, and newsletters; qualifying partners; negotiating pricing; managing placements; evaluating performance; renewing successful partnerships; reconciling invoices and payments; and maintaining trusted reporting. The role also supervises workflow automations and requires strong written communication, analytical judgment, campaign operations experience, and accountability for CPM, engagement, or CAC outcomes.

Oversee projects, operational processes, priorities, stakeholder alignment, and risk management. Mentor Project Managers, optimize workflows and SLAs, establish KPIs, identify automation opportunities, and lead cross-functional initiatives that improve efficiency and support company growth.

The Product Operations Manager drives operational excellence across product squads, optimising delivery processes and facilitating high-quality product launches while maintaining alignment with strategic priorities.

Owns end-to-end operational performance for Flix’s transport network across Poland, the Baltics, and Finland. Responsibilities include executing regional strategy, managing transport partners and authorities, mitigating operational risks, monitoring KPIs, presenting performance insights, and coordinating with cross-functional teams to support growth. The role requires operations management experience, multi-country leadership, stakeholder management, analytical skills, and fluency in English and Polish.

The Operations Manager will oversee daily activities, manage contracts and finances, support HR functions, and improve processes while ensuring efficient operations.

Build and scale recruiting operations by owning ATS infrastructure, mapping workflows, improving processes, automating repetitive work, and creating dashboards for hiring performance. The role ensures accurate recruiting data, supports scalable hiring initiatives, improves the candidate journey, and coordinates work across Talent, hiring managers, and People teams. It suits an early-career professional comfortable with ambiguity, analytical problem-solving, independent project ownership, prioritization, and stakeholder communication.

Leads EMEA benefits operations across 24 markets, managing regional teams, health, welfare, and retirement programs. Oversees service levels, compliance controls, escalations, documentation, vendor relationships, and stakeholder communications. Drives benefits projects, open enrollment, process improvement, automation, and data-driven analytics while partnering with global benefits design and governance teams to deliver high-quality employee experiences.

Own business performance across 30+ markets, driving topline growth, profitability, forecasting, strategic planning, and financial alignment. Lead cross-functional growth initiatives with Marketing, Finance, Category Management, Product, and Operations. Build dashboards, forecasting models, scalable processes, and operating frameworks using Excel, Looker, and other BI tools. Diagnose performance gaps, recommend corrective actions, manage strategic initiatives end-to-end, and influence senior stakeholders across global and local teams.

Lead a 24/7 satellite operations team to ensure safe, scalable spacecraft operations. Oversee telemetry monitoring, anomaly detection/handling, incident response, shift readiness, workload planning, and cross-functional coordination while driving continuous process and documentation improvements.

Lead operational performance and supply across all Polish cities: analyze metrics, develop and execute city/country strategies, optimize courier earnings, run efficiency and retention projects, coordinate cross-functional initiatives, support courier operations, and make data-driven improvements.

Lead overseas P2P market expansion and merchant ecosystem management. Drive operational improvements across onboarding, liquidity, payment processing, dispute resolution, and P2P KPIs. Collaborate with Product and Engineering on feature and workflow improvements, perform data analysis and competitive intelligence, and adapt strategies to regulatory and market changes to deliver measurable growth.

Lead regional P2P market expansion and merchant ecosystem management, optimize operations and workflows, collaborate with product and engineering, monitor KPIs and competitor activity, and implement data-driven strategies to improve liquidity, completion rates, and dispute handling.

Senior, hands-on role supporting the CEO by managing a global private office and an administrative team, executing executive and personal tasks, coordinating complex travel and events, implementing SOPs and productivity systems, and ensuring confidentiality, operational excellence, and stakeholder satisfaction across multiple time zones.

Own the email channel’s revenue contribution, lifecycle and retention strategy, attribution, segmentation, dashboards, deliverability, and automated journeys across multiple SaaS products. Lead churn-prevention and win-back programs, collaborate with Product and Data teams, use behavioral and predictive data for personalization, and manage three email marketing specialists.

Serve as post-sales operational liaison between key customers and manufacturing: manage purchase orders, production schedules, deliveries, demand forecasting, RMAs, lifecycle/EOL transitions, technical escalations, and cross-functional collaboration to ensure on-time integration and field performance—with emphasis on German and Ukrainian theater logistics.

Lead regional workplace operations across multiple large sites, owning customer service, safety, compliance, budgets, vendor/landlord relationships, team coaching, and CRE planning to create efficient, inclusive, and safe office experiences.

Leads day-to-day operations in a high-technology manufacturing environment, managing production performance, staffing, scheduling, capacity, KPIs, and multidisciplinary teams. Drives continuous improvement, root-cause analysis, process optimization, safety and quality compliance, audit follow-up, and corrective action plans. Coaches team leaders and supports operational development projects while ensuring production reliability and continuity across shifts.

Lead and own payment operations strategy and metrics for a global, remote product. Manage fraud prevention, risk, KYC, compliance, investigations, partner escalations, and performance optimizations. Collaborate with product and engineering, recruit and lead a geographically distributed payments team, and implement policies and process improvements to enhance payment acceptance, conversion, and customer experience.

Manage pre-enablement onboarding execution, monitor performance, handle escalations, drive continuous improvement and automation/AI initiatives, produce reporting and dashboards, and collaborate with cross-functional teams to ensure smooth production onboarding.

Manage and develop third-party logistics partner relationships in Poland. Optimize 3PL frameworks, monitor operational performance, profitability, growth, and rider supply, and ensure documentation complies with labor regulations. Collaborate with Legal and Operations teams on efficiency projects, identify industry trends, and improve rider and customer experiences. The role requires strong stakeholder management, analytical and communication skills, Polish and English fluency, and proficiency with office productivity tools.

Own and maintain CX platforms (Zendesk, Vitally), build and run automations and integrations, support AI-enabled workflows, manage intake and delivery of platform requests, ensure change management, documentation, and cross-functional partnership to improve reliability and scale of support and customer success tooling.